Hotel Capilla del Mar

Hotels
8.8 (533 reviews)
Cra 1 No. 8 -12, Bocagrande , Cartagena de Indias , co

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service from staff
Great location and views
Clean and well-maintained facilities
Good breakfast options
Cons:
Issues with room conditions and cleanliness
Presence of construction noise
Limited amenities around the area

Categories

Cleanliness
8.01
Concerns about cleanliness were mentioned, especially regarding odors and room conditions.
Service
9.48
Positive remarks about staff friendliness and overall service.
Location
9.02
Location generally praised, but some concerns about surroundings.
Room Quality
7.97
Negative feedback on room conditions and issues with facilities.
Amenities
8.5
Amenities mentioned positively but with remarks about limitations.
Value for Money
8.96
Value perception generally good, except for some service limitations.
Food and Beverage
9.51
Food quality and breakfast options received positive feedback.
Overall Experience
8.98
Mixed reviews overall but several positive highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:21

Property Description

Beachfront Luxury
Located in Bocagrande, Hotel Capilla de Mar offers a stunning beachfront experience with a rooftop pool and cocktail bar.

Elegant Accommodations
The air-conditioned rooms are elegantly styled with flat-screen TVs, pillow menus, and spa-like bathrooms with premium toiletries.

Culinary Delights
Indulge in a full breakfast with Colombian coffee and tropical fruits, and savor chef-designed dinners at the on-site restaurant.

Experience luxury and comfort at Hotel Capilla del Mar. Book now for an unforgettable beachfront getaway!

Important information:

Dear Guest,

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. According to Law 1098 of 2006.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Property requires that the credit card used to make the reservation is presented at check-in with an valid ID. The property reserves the right to reject reservations at check-in if the requirement isn't met.

In case that the cardholder isn't the same as the guest, the hotel requires a clear copy of the credit card and photo ID (front and back) signed by the cardholder. The property will cancel any reservation suspicious of using fraudulent credit cards.

In accordance with Colombian tax laws, a 19% VAT is applied to Colombian residents and nonresidents who do not have the PIP3, PIP5, PIP6, PIP10, TP7, TP11 or TP12 visa when entering the country. This amount will be added to the room rate. Package rates are exempt from this 19% VAT.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for COP 120,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 533 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 8.98
E
Esmeralda • couple • us
8
Comfortable and spacious. Good breakfast. Good value.
Pros:

Very comfortable and specious. My kids had their own room and bathroom.

Cons:

Unable to bring my niece to visit me for a little bit in my room unless paying a one night fee. The lobby area is not suitable to meet with friends.

2026-05-23 • via Nuitee
E
Esmeralda • extended_group • us
9
Good value and specious suite. Breakfast was ok.
Pros:

Very clean and comfortable suite. I was very pleased my kids had their own room and bathroom. Very spacious living room area.

Cons:

If we wanted to bring a guest to our room for a few mi utes there was a 240 thousand person charge or the cost of a night. Ridiculous when the lobby area is not specious enough to have friends come and see you.

2026-05-23 • via Nuitee
J
Julio cesar • couple • pe
9
2026-05-22 • via Nuitee
A
ALBERTO • couple • uy
9
Personal excelente y amable
Pros:

El desayuno fue lo único q no me satisfizo.

Cons:

El desayuno

2026-05-21 • via Nuitee
J
Juan Pablo • couple • es
7
2026-05-17 • via Nuitee
P
Paola • family_with_children • us
10
Love my stay !!!
Pros:

Location , staff , breakfast , rooms , ocean view

Cons:

When it rains got flooded outside. You can not walk or go out

2026-05-15 • via Nuitee
A
Alex • family_with_children • es
9
Pros:

LA ATENCION

2026-05-14 • via Nuitee
S
SANTIAGO JORGE • couple • ar
9
2026-05-11 • via Nuitee
O
Orlando • solo_traveller • co
7
2026-05-07 • via Nuitee
S
Sonia • extended_group • fr
7
2026-05-07 • via Nuitee
N
Natalia • family_with_children • cr
10
Excelente
Pros:

El personal muy atento, la habitación limpia, buen servicio

Cons:

Todo estuvo bien

2026-05-06 • via Nuitee
C
Carolina • couple • co
8
2026-05-04 • via Nuitee
J
Jorge • solo_traveller • gt
10
Pros:

Habitación y limpieza

Cons:

Buffet de desayuno debería tener más opciones

2026-05-04 • via Nuitee
P
paola • couple • co
10
Excelente experiencia!
Pros:

Las instalaciones espectaculares especialmente la junior suite, buena ubicación, buen restaurante, desayuno fenomenal, personal de seguridad y recepción inigualable. Un 10

Cons:

De pronto los panes del desayuno ser más blanditos

2026-05-04 • via Nuitee
C
caicedo acosta • couple • co
10
2026-05-04 • via Nuitee
C
Cécilia • couple • fr
8
Pour une nuit de passage c’est très bien
Pros:

Bon accueil
Bonne literie

Cons:

Piscine pas terrible et des travaux tout autour de l’hôtel pas top pour le petit dej et la vue dommage

2026-05-02 • via Nuitee
C
Cesar Augusto Pachón • solo_traveller • co
9
Pros:

Lo que más me gusta es la ubicación y que te queda al frente de la playa

2026-05-02 • via Nuitee
A
Aeisha M • couple • us
10
Clean, Convenient & Genuinely Welcoming
Pros:

The location alone is a win — steps from the mall, restaurants, bars, and shopping, so you're never far from what you need. The rooms were clean and comfortable, breakfast was genuinely good (not just "hotel good"), and the staff? The rooftop pool area was nice and relaxing. Consistently kind, professional, and actually accommodating — not just going through the motions. Solid stay all around. Would book again without hesitation. The property itself has a lot going for it.

Cons:

This is NOT on the hotel, but there was active construction directly in front of the hotel. Early morning to late at night — and you can hear all of it. As beachgoers, it affected our experience enough that we ended up relocating further down. If you're a light sleeper or planning a relaxing beach trip, just factor that in ahead of time because you can also hear a lot of the street traffic. The construction finished on the last day of our trip.

2026-04-29 • via Nuitee
N
Nicholas • couple • us
10
One of the top five best hotels I’ve ever stayed at
Pros:

Was beyond my expectations

Cons:

Nothing everything was great

2026-04-28 • via Nuitee
K
karen • solo_traveller • cl
10
Excelente hotel cuidado can la venta de tour
Pros:

Relación precio calidad excelente, personal muy amable, muy buena ubicación, buena limpieza

Cons:

Trate de contratar un tour en el hotel para ir a las islas rosario. La señorita me dio un valor por el tour y después al momento de pagar me estaba cobrando 100 mil pesos más. Intento convencerme q ese era el valor q me había informado, pero como estábamos seguros q no era así, anulamos la transacción. Sentí q me estaban estafando

2026-04-28 • via Nuitee