Renaissance Kuala Lumpur Hotel & Convention Centre

Hotels
•
Renaissance Hotels & Resorts
8.8 (1104 reviews)
Corner of Jalan Sultan Ismail & Jalan Ampang , Kuala Lumpur , MY
+60 3-2706 8088

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Service issues
Long check-in process

Categories

Cleanliness
8.74
Overall clean and pleasant; specific mentions of clean rooms.
Service
9.21
Staff described as friendly and helpful; high praise for individual staff members.
Location
9.05
Convenient location near BB and positive mentions.
Room Quality
8.7
Rooms are described as clean and spacious.
Amenities
8.73
Good amenities such as a pool, gym, and playground.
Value for Money
8.69
Described as worth the money spent.
Food and Beverage
8.24
Good variety of food options mentioned.
Overall Experience
9.01
Highly recommended with a very good and sweet hospitality experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:18

Property Description

Luxurious Accommodation

Stylish and elegant, rooms at Renaissance Kuala Lumpur Hotel & Convention Centre feature floor-to-ceiling windows and a cable TV. En suite marble bathrooms come with both bathtub and shower facilities.

Relaxation and Recreation

At Mandara Spa, guests may enjoy a massage or relax in the sauna. Other recreation facilities include a fitness center and a family-friendly expansive outdoor play area.

Convenient Location

Renaissance Hotel is situated near various shopping complexes and close to public transportation, allowing easy access to popular malls and attractions. Suria KLCC Mall is within a 10-minute walk, and Kuala Lumpur International Airport is just a 60-minute drive away.

To experience luxury and convenience at its best, book your stay at Renaissance Kuala Lumpur Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in.
Guests with a valid Malaysian Identity Card or valid permanent resident's MY PR Card are exempted.
There is a refurbishment project in progress at level 1 of the hotel effective May 20, 2024. During this period, there may be some noise disruptions, which we will endeavor to minimize. We hope to have your kind understanding, and our apologies for any inconvenience caused.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.8
Based on 1104 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.05
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 9.01
A
Andrea • family_with_children • au
4
Pros:

Location

Cons:

It’s really run down

2026-09-12 • via Nuitee
J
Junit • solo_traveller • my
10
Pros:

Everything.

Cons:

None.

2026-09-10 • via Nuitee
M
mohd zaini • couple • my
9
2026-09-08 • via Nuitee
C
Cian • solo_traveller • au
2
Would not return
Pros:

Not much to like

Cons:

They tried to put me in a different room and over charged me

2026-09-07 • via Nuitee
C
Chong Hung • solo_traveller • my
9
2026-09-06 • via Nuitee
N
Norazlin • family_with_children • my
5
2026-09-04 • via Nuitee
M
Muhamad • family_with_children • my
7
Unlucky for us because it was public holiday. It was really packed.
Pros:

The location is great.

Cons:

When we arrived at our room, there were unpleasant smell at the room. Luckily the room service come soonest possible to replace the smelly pillow cover. Breakfast buffet is just so so.

2026-09-03 • via Nuitee
N
Nur • family_with_children • my
9
2026-09-03 • via Nuitee
F
farah • solo_traveller • my
8
2026-09-02 • via Nuitee
C
Chin Joon • couple • my
10
Pros:

Room is spacious and clean.

Cons:

So far everything was ok. No compaint.

2026-09-01 • via Nuitee
E
Eeinmirza • solo_traveller • my
9
2026-09-01 • via Nuitee
D
Dul Khai • family_with_children • my
9
2026-08-31 • via Nuitee
N
NOR ZIYANA • family_with_children • my
5
2026-08-28 • via Nuitee
S
Syahir • family_with_children • my
10
Awesome staycation, very satisfied.
Pros:

We really like the hospitality, all the staffs are very helpful and awesome.

Cons:

All are good

2026-08-27 • via Nuitee
Z
Zainal Aiman • solo_traveller • my
10
2026-08-26 • via Nuitee
N
Nora • family_with_children • nl
9
Perfecte hotel met kids midden in het centrum
Pros:

Zwembaden en service top

Cons:

Niks

2026-08-26 • via Nuitee
K
Kavitha • family_with_children • my
5
Beautiful location top notch service but definitely not worth the price
Pros:

Staff were welcoming and services were good

Cons:

The room was not ready on time and the air conditioning weren’t working well

2026-08-24 • via Nuitee
K
Kawser • family_with_children • bd
10
2026-08-24 • via Nuitee
F
Fahim • family_with_children • bd
9
2026-08-23 • via Nuitee
K
Keiko • family_with_children • jp
8
2026-08-20 • via Nuitee