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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Non-smoking throughout
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Private parking
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Sun terrace
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Higher level toilet
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Salt-water pool
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Outdoor fireplace
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Key card access
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Movie nights
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and style at The Ramsey in Pigeon Forge, Tennessee. Enjoy well-appointed guest rooms with modern amenities including LCD TVs, Keurig coffee makers, and Bath & Body bath amenities.
Exciting On-Site Activities
Indulge in the 24-hour indoor heated pool, relax in the hot tub, or catch a family movie at the fire pit patio. Stay active at the fitness center or stay productive at the business center. Free WiFi is available throughout the property for your convenience.
Convenient Location
Located near top attractions like Old Mill and Dollywood, The Ramsey is the perfect base for exploring Pigeon Forge. With a complimentary buffet breakfast to start your day, your Tennessee adventure awaits at The Ramsey.
When booking 11 rooms or more, guests will need to contact the hotel for group sales department. Guests can't book multiple reservations with the threshold of 10 rooms.
The Ramsey Hotel & Convention Center is a Small Dog Friendly Hotel that welcomes small dogs up to 40 lbs. Small dogs are charged at $40.00 plus tax NIGHTLY, per small dog and the guest is charged an additional and refundable $250.00 incidental deposit, per reservation. A maximum of two small dogs per guest room is permitted. Strictly no other kind of pet is permitted on property. Guests that do NOT register their small dog(s) are subject to a $500.00 plus tax penalty.
Small dogs may be left unattended in the guest room, however, no stayover service will be completed by housekeeping if there is/are dog(s) in the guest’s room.
Moreover, if the small dog(s) become(s) a noise disturbance to other guests, or the Ramsey Hotel & Convention Center management; front desk; or any Ramsey Hotel & Convention Center employee, receives other small dog-related complaints from the guest’s room, the guest must return to take their small dog(s) with them.
Further, the Ramsey Hotel will NOT release the $250 incidental deposit in the event of small dog(s) damaging the room and its contents by, but not limited to, urinating; fouling; hair-shedding etc and/or causing a noise disturbance that is not attended to by the guest(s). Small dogs are permitted in specific rooms only; small dog-friendly rooms can be requested by contacting the Ramsey Hotel's direct line (865) 428-2700. Small dogs are NOT permitted in the breakfast/lounge area and in the pool area beyond the pool gate, per public health laws.
Registered service animals, that are dogs, are welcome in accordance with current ADA standards. Emotional support animals, that are dogs, are NOT considered to be service animals by the ADA, or the Ramsey Hotel & Convention Center . A guest, whose registered service animal is a noise disturbance or causes damage to the room and its contents as outlined above, will also be subject to the same $250.00 cleaning fee. Please visit ADA.gov for more information. https://www.ada.gov/service_animals_2010.htm
The bar/lounge is open Fridays and Saturdays only.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Maintenance guy came to the room to fix tv. We asked for a recliner and step stool for the bed. He said he had both and would be back in 5 minutes. Brought them up. Very personable and professional.
The pool hot tub and fire pit set up and being open 24/7. Also the nightly popcorn. The drink from the bar was outstanding! Also the pool towels always filled. Friendly staff and helpful. Walk in shower was fantastic!!!!
Breakfast buffet needed bacon, not enough carts when checking out.
Very clean . Great location. Staff was friendly and helpful. Loved the 24 hour pool .
Not enough racks and people would keep them in their rooms.
The staff were very helpful and friendly. The breakfast was always fresh and there were more options to choose from than other places we have stayed at. Peggy at the breakfast area was there every morning to greet us with a smile! All the front desk employees were very helpful also.
I have nothing negative to say about it.
I liked all the amenities pool hot tub fire pit free popcorn and a movie air hockey and more the breakfast was a buffet style like shoneys It was good to be a hotel breakfast
The pool is 24 hrs went to get into hot-tub after breakfast and it was cold but was told it was drained and refilled so understand the pillows in the room was very flat the sliding door on the bathroom didn’t lock or shut all the way
Wonderful smell upon entering the building. Clean. Kind, courteous staff.
My room could’ve felt cooler, felt stuffy.
Very clean and really nice hotel
Breakfast could be a little better
Nice Clean Facility.. Really enjoyed having a room on the first floor.
The gym is currently a work in progress.. Some equipment was in pieces and no working TV.
Quiet and friendly
Everything was good
Good location. Nice room. Friendly staff. Good breakfast.
I don’t like properties that allow pets. The pool is too cold. Needs a heater.
Amenities, location, friendly/helpful staff, breakfast, cleanliness, great value
The hot tub wasn’t up to par. Only three jets worked.
It was in the heart of the area and easy to get everywhere! Loved the pool/fire pit area and breakfast was great!
We were in a newly renovated room that didn’t seem quite finished and felt like the room wasn’t quite ready when we got there (lights on, no towels, etc) but we understand it is a busy place!
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