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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Pets allowed
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Board games/puzzles
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Wheelchair accessible
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Heated pool
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Emergency cord in bathroom
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Outdoor furniture
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Secured parking
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Swimming nearby
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Charcoal grill
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and style at The Ramsey in Pigeon Forge, Tennessee. Enjoy well-appointed guest rooms with modern amenities including LCD TVs, Keurig coffee makers, and Bath & Body bath amenities.
Exciting On-Site Activities
Indulge in the 24-hour indoor heated pool, relax in the hot tub, or catch a family movie at the fire pit patio. Stay active at the fitness center or stay productive at the business center. Free WiFi is available throughout the property for your convenience.
Convenient Location
Located near top attractions like Old Mill and Dollywood, The Ramsey is the perfect base for exploring Pigeon Forge. With a complimentary buffet breakfast to start your day, your Tennessee adventure awaits at The Ramsey.
When booking 11 rooms or more, guests will need to contact the hotel for group sales department. Guests can't book multiple reservations with the threshold of 10 rooms.
The Ramsey Hotel & Convention Center is a Small Dog Friendly Hotel that welcomes small dogs up to 40 lbs. Small dogs are charged at $40.00 plus tax NIGHTLY, per small dog and the guest is charged an additional and refundable $250.00 incidental deposit, per reservation. A maximum of two small dogs per guest room is permitted. Strictly no other kind of pet is permitted on property. Guests that do NOT register their small dog(s) are subject to a $500.00 plus tax penalty.
Small dogs may be left unattended in the guest room, however, no stayover service will be completed by housekeeping if there is/are dog(s) in the guest’s room.
Moreover, if the small dog(s) become(s) a noise disturbance to other guests, or the Ramsey Hotel & Convention Center management; front desk; or any Ramsey Hotel & Convention Center employee, receives other small dog-related complaints from the guest’s room, the guest must return to take their small dog(s) with them.
Further, the Ramsey Hotel will NOT release the $250 incidental deposit in the event of small dog(s) damaging the room and its contents by, but not limited to, urinating; fouling; hair-shedding etc and/or causing a noise disturbance that is not attended to by the guest(s). Small dogs are permitted in specific rooms only; small dog-friendly rooms can be requested by contacting the Ramsey Hotel's direct line (865) 428-2700. Small dogs are NOT permitted in the breakfast/lounge area and in the pool area beyond the pool gate, per public health laws.
Registered service animals, that are dogs, are welcome in accordance with current ADA standards. Emotional support animals, that are dogs, are NOT considered to be service animals by the ADA, or the Ramsey Hotel & Convention Center . A guest, whose registered service animal is a noise disturbance or causes damage to the room and its contents as outlined above, will also be subject to the same $250.00 cleaning fee. Please visit ADA.gov for more information. https://www.ada.gov/service_animals_2010.htm
The bar/lounge is open Fridays and Saturdays only.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Indoor pool
Staff was rude
Location, 24 hour pool
However it was too small
Need more hot tubs so many people I couldn’t get in, breakfast was the same two days in a row and not that great 2 kinda of sausage, biscuits, gravy, potatoes and eggs. Bed was super firm
The staff was very friendly and helpful. The shower had to be ran a few minutes. When I first turned it on the water was brown. The bottles of shampoo, conditioner and soap were empty. When I tried to blow dry my hair the dryer blew a fuse. We did enjoy our stay.
The hotel was not as clean as I wanted. Alittle bit run down. Beds were hard and our bathroom shower door needed the black residue cleaned better. We also had some kind of crumbs on the nightstand. Probably won’t be back.
I couldn't have been more pleased with the location, atmosphere and courteous service we received during our 4-day stay. It was convenient and the rooms were clean and well-stocked.
I liked the location.
I didn't like the pool and hot tub. Even though they said salt water it wasn't a clean area so we didn't swim nor get in the hot tub. That was one of the main reasons. I asked for a 45 min late check out and they stated they would charge me $25 an hour.
Friendly and clean
Breakfast was very good, bed not so much, room was very good.
The breakfasts and the bath (walk in shower.
Great breakfast
We wished the breakfast bar had bacon and pancakes
The slant at the pool where the waterfall was we seen several other children on it and one even slid off it thankfully they didn't hurt themselves to bad but that could b dangerous for children
This is our 2nd time we have. Stayed here and we love it. You get very friendly service clean lobby and rooms.
We have stayed at this hotel many times. This us our first bad experience. The hot tub was so filthy. Our skin was slimy when we got out. It was awful. No bowls for more than half of our time at breakfast, and our room had a funny smell.
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