Holiday Inn Dallas-Richardson by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.3 (340 reviews)
1655 North Central Expressway , Richardson , US
+1 972-238-1900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice facility
Cons:
Dirty room
Bad breakfast
Poor maintenance

Categories

Cleanliness
6.63
Multiple mentions of musty rooms, dirty carpet, and visible mold.
Service
8.6
Staff was friendly, but issues with service were noted regarding accommodations.
Location
9.14
Great location mentioned multiple times.
Room Quality
7.09
Issues with air conditioning, old decor, and room conditions noted.
Amenities
6.62
Various complaints about breakfast quality and pool temperature.
Value for Money
6.58
Concerns regarding perceived overpricing and poor maintenance.
Food and Beverage
5.63
Multiple negative comments about breakfast quality.
Overall Experience
8.1
Mixed experiences overall, with some positive elements overshadowed by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:21

Property Description

Convenient Location near Attractions

Located in Richardson, Texas, the Holiday Inn Dallas-Richardson is a short drive away from popular local attractions such as the Galleria Mall, downtown Dallas, and the Texas Motor Speedway.

Modern Amenities

Guests can indulge in the convenience of on-site dining at Austin's Grill & Bar for all meals. The hotel also boasts an indoor/outdoor swimming pool and 24-hour fitness facilities for relaxation and recreation.

Easy Access to Entertainment

Explore nearby attractions like the Dallas Zoo and Six Flags Over Texas amusement park, making the Dallas-Richardson Holiday Inn a perfect choice for a fun-filled stay.

Book your stay now at the Holiday Inn Dallas-Richardson for a blend of comfort, convenience, and entertainment.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges.

For any room including breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 340 reviews
Cleanliness: 6.63
Service: 8.6
Location: 9.14
Room Quality: 7.09
Amenities: 6.62
Value for Money: 6.58
Food and Beverage: 5.63
Overall Experience: 8.1
D
David • solo_traveller • us
5
It was a 3 star hotel. I will likely use a different hotel in the future.
Pros:

The breakfast was ok, not great, just ok. The sausage was below standard. I had to tell the person doing the breakfast that it starts at 6 am... he though it didn't start till 7 am.

Cons:

The first room I was assigned, the phone did not work. So I was assigned another room, that room the door did not lock... I could just push the door open. So I was assigned a third room that finally worked.

2026-09-15 • via Nuitee
M
Mandy • solo_traveller • us
8
Pros:

Nice staff

Cons:

Small rooms, the sink is outside of the bathroom

2026-09-10 • via Nuitee
S
Shumaila • family_with_children • us
9
2026-09-08 • via Nuitee
R
Rosa • couple • us
8
Not bad for only needing to sleep a couple of nights
Pros:

Location

Cons:

Noise

2026-08-31 • via Nuitee
A
Allisyn • family_with_children • us
7
Pros:

Friendly staff. Clean.

Cons:

Bed was hard and it was $14.99 for breakfast.

2026-08-08 • via Nuitee
M
Melody • solo_traveller • us
10
Pros:

So clean. Perfect location. Great amenities. Awesome value.

Cons:

Nothing actually

2026-08-06 • via Nuitee
S
Shekia • solo_traveller • us
9
Pros:

Location and cleanliness

Cons:

Elevator was not working

2026-07-01 • via Nuitee
L
Lametrice • solo_traveller • us
10
Pros:

Comfortable beds, quiet atmosphere.

Cons:

The view from the hotel window.

2026-06-29 • via Nuitee
C
Cheryl • couple • us
8
2026-06-23 • via Nuitee
K
Keven • extended_group • us
8
We were there to see our son off to the Marines.
Pros:

The pools were nice. Very comfortable beds and pillows! Very clean place inside and out.

Cons:

No exhaust fans on the bathrooms.

2026-06-23 • via Nuitee
C
Cardall • solo_traveller • us
10
2026-06-22 • via Nuitee
K
Karla • solo_traveller • us
4
2026-06-22 • via Nuitee
A
Adyure • couple • us
9
2026-06-21 • via Nuitee
C
Carla • couple • us
10
2026-06-14 • via Nuitee
J
Janice • couple • us
10
2026-06-14 • via Nuitee
R
Rose • solo_traveller • us
9
Another great vacation!
Pros:

It’s right by the freeway, so it’s convenient on and off. But it’s not noisy or annoying. It’s also close to my son, who we visit a lot. All the staff are super helpful and friendly. Great to see Betsy again and got to know Samuel at breakfast time too. He was friendly, helpful and funny. Senedn was another friendly face at the front desk that welcomed us.

2026-05-30 • via Nuitee
C
Chasity • solo_traveller • us
1
Poor quality staff
Pros:

Breakfast one day

Cons:

Horrible staff, extremely disrespectful. Loud AC did not work

2026-05-27 • via Nuitee
C
Chasity • solo_traveller • us
8
2026-05-16 • via Nuitee
Y
Yvonne • solo_traveller • us
9
Pros:

Customer Service was great. Location was great. Facility over all good.

Cons:

Food. The breakfast could be better. Real eggs/real potatoes would be great. Maybe some waffles/waffle machine that most places have.

2026-05-08 • via Nuitee
L
Lucas • solo_traveller • us
5
2026-04-22 • via Nuitee