Hyatt Regency Birmingham - The Wynfrey Hotel

Hotels
•
Hyatt Regency
8.4 (1500 reviews)
1000 Riverchase Galleria , Birmingham , US
+1 205-705-1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities on Thanksgiving

Categories

Cleanliness
7.54
There were issues with cleanliness, as one review mentioned bugs on the mattress.
Service
9.01
Multiple reviews praised the helpfulness and professionalism of the staff, particularly Quincy.
Location
9.05
The hotel is in a great location and conveniently connects to the Galleria Mall.
Room Quality
8.5
General sentiments in reviews indicated that rooms were comfortable, though there were mentions of bed quality issues.
Amenities
8.03
Amenities such as dog-friendly policies and convenient parking options were appreciated.
Value for Money
8.49
Guests felt that prices were reasonable for the area, although free parking was expected.
Food and Beverage
8.04
Food quality at the hotel was generally regarded as good, despite limited options on Thanksgiving.
Overall Experience
8.51
Overall, guests had enjoyable stays with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 07:20

Property Description

Luxury Hotel Connected to Riverchase Galleria Mall

Rooftop Pool and Gourmet Steakhouse
Indulge in luxury at our upscale hotel with an outdoor rooftop pool and Shula’s, a gourmet steakhouse offering exquisite dining experiences.

Modern Amenities and Convenient Services
Enjoy free Wi-Fi, marble bathrooms, and deluxe toiletries in our guest rooms. Stay active at the 24-hour fitness centre and make use of the concierge desk. Plus, take advantage of the free shuttle to Birmingham Airport.

Nearby Attractions
Explore the Cahaba Grand Conference Center, Verizon Wireless Music Center, and the Birmingham Botanical Gardens, all within a short drive from our hotel.

Book your stay at Hyatt Regency Birmingham The Wynfrey Hotel for a truly luxurious experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests must call in advance to schedule airport shuttle service. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Guest Reviews

8.4
Based on 1500 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
C
Carter • solo_traveller • us
10
Pros:

The staff especially the front desk and valet

2026-09-14 • via Nuitee
E
elizabeth • couple • us
10
2026-09-14 • via Nuitee
M
Marshell • couple • us
10
2026-09-13 • via Nuitee
A
Ashley • family_with_children • us
10
2026-09-11 • via Nuitee
M
Mageline • family_with_children • us
10
2026-09-11 • via Nuitee
R
Roger • couple • us
10
My stay was very nice.
Pros:

My room was super nice.

Cons:

I like everything.

2026-09-09 • via Nuitee
T
Tina Norrells • family_with_children • us
6
Disappointed
Pros:

It was okay

Cons:

I had a tough week and needed to get away and I came to the Hyatt. I requested a room with the pool view and I got a room that was facing the street lights. I called the front desk and she moved to another that was facing white pipes that was worse than the first room. My first night the room was extremely warm even when I drop the air conditioner on low and so had a bad hot flash. I told them the next day and they sent the maintenance guy who stated that the air filter had not been changed and he asked if I mind if he left the vent off and I said sure. He never came back and the unit made the loudest noise all night. The water pressure in the bathroom was very low. My daughter’s bed had sheets and a thin blanket. My bed had an actually comforter. We stayed for 3 nights I had was excited about the pool and when I finally got in the pool it was covered in bugs and I felt like it hadn’t been cleaned. I immediately got out and went to the room and was disappointed. I was just not pleased at the stay and for the amount of money we paid I felt like the hotel should have been much better.

2026-09-08 • via Nuitee
C
Carl • solo_traveller • us
7
Pros:

The location was ideal and the whole process went very smoothly.

Cons:

Rooms were a little small. Services for room sanitation and on-site restaurant could be a little better.

2026-09-08 • via Nuitee
K
Katie • couple • us
8
2026-09-08 • via Nuitee
J
John • couple • nl
8
Top
Pros:

Uitzicht op de 9e verdieping , prima kamer , loopt zo de de mall in.

Cons:

Geen opmerkingen

2026-09-07 • via Nuitee
S
Shakiyla • couple • us
10
2026-09-07 • via Nuitee
R
Rachel • family_with_children • us
10
Pros:

Absolutely perfect! Hospitality was amazing!

Cons:

N/a

2026-09-02 • via Nuitee
T
Timothy • couple • us
10
Very comfortable and pleasant and has become my go to location when I need to stay in Birmingham
Pros:

Always a pleasure to deal with the stuff

Cons:

I have nothing negative to say

2026-08-30 • via Nuitee
N
Nick • solo_traveller • us
10
2026-08-26 • via Nuitee
R
Riley • extended_group • us
7
Pros:

I asked for early check in which was fine if they couldn't accommodate but before prior to arriving to the hotel I was sent a message that room would be ready for hour after check in when arriving to the hotel I still had to wait over an hour which is unacceptable and I feel I should have had a partial of the payment took off I offered to clean my own room to get in due to the fact that I had a very important meeting to be at and was about to miss do too room not being available and ready when getting in the room notice tub was still dirty toilet still dirty still had to clean on bathroom

Cons:

Not being able to check in on time

2026-08-26 • via Nuitee
W
Whitney • couple • us
10
Pros:

Everything room and friendly staff

2026-08-24 • via Nuitee
P
Patricia • solo_traveller • us
9
2026-08-22 • via Nuitee
P
Piffany • couple • us
4
2026-08-20 • via Nuitee
L
Lawana • solo_traveller • us
8
Pros:

Good

Cons:

The bed mattresses were very uncomfortable

2026-08-20 • via Nuitee
S
Seleda • couple • us
10
Pros:

I loved everything about this property. The staff was amazing. The valet drivers was everything. They made sure we were taking care of. DeeDee and Damarius was awesome.

Cons:

N/A

2026-08-19 • via Nuitee