Quality Inn & Suites Kansas City - Independence I-70 East

Hotels
•
Quality Inn
4.7 (322 reviews)
4200 South Noland Road , Independence , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Garden
See all facilities

Review Highlights

Pros:
Friendly staff (some reports)
Good location to stadium
Cons:
Roaches/bugs reported in hallways and rooms
Strong unpleasant odors in lobby/hallways
Poorly maintained facilities and broken room fixtures
Unpleasant or inconsistent staff interactions / unfulfilled discount
Misleading advertising / photos
Plumbing issues (toilet clogging)

Categories

Cleanliness
2.5
Multiple reports of roaches in hallways and rooms, strong unpleasant smells in the lobby/hallways, bathroom in poor condition and overall facility not kept up.
Service
5.5
Mixed service: one reviewer noted nice staff while others reported unpleasant interactions and an unfulfilled promised discount; inconsistent but not uniformly poor.
Location
8.5
Explicitly praised for proximity to the stadium; location considered a strong positive.
Room Quality
3
Rooms reported in poor condition (broken door handles, outdated bathrooms) and not as advertised; building needs work.
Amenities
5.4
Standard quality for this hotel tier.
Value for Money
3.5
Guests reported misleading photos/advertising, roaches, plumbing problems and an unhonored discount — poor perceived value.
Food and Beverage
5.4
Standard quality for this hotel tier.
Overall Experience
3.8
Overall negative guest experience: several reviewers advised against staying, citing cleanliness, maintenance and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location
Located near Arrowhead Stadium and Kauffman Stadium, Quality Inn & Suites Kansas City - Independence I-70 East offers easy access to downtown Kansas City and popular attractions like the Sprint Centre and the Power & Light District.

Complimentary Amenities
Enjoy free 24-hour coffee, manager's reception with milk and cookies, wireless high-speed Internet, newspaper, and local calls. Guest rooms feature essential amenities like coffee makers, flat-screen TVs, and work desks.

Nearby Attractions and Dining
Explore historic sites, amusement centers, and entertainment options nearby. Indulge in delicious meals at Bandanna Bar-B-Q Grill next door and other famous restaurants within reach.

Book your stay at Quality Inn & Suites Kansas City - Independence I-70 East for a memorable business or leisure trip.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

4.7
Based on 322 reviews
Cleanliness: 2.5
Service: 5.5
Location: 8.5
Room Quality: 3
Amenities: 5.4
Value for Money: 3.5
Food and Beverage: 5.4
Overall Experience: 3.8
J
Jeanne • extended_group • us
1
We will never try to stay at this hotel again. We should have read the reviews prior
Pros:

We ended up not staying there after viewing a room.

Cons:

Bathroom was in poor condition. Overall facility was not kept up. Our daughter noticed strange smells in the lobby. Staff not very pleasant. Handles broke off room doors.

2026-10-20 • via Nuitee
A
Althea • couple • us
1
DON’T STAY HERE!
Pros:

NOTHING

Cons:

terrible place pictures are fake the place stinks and they have ROACHESSS!!!! hallway smelt like hot dog water and poop . the toilet keep clogging up and they lied and said they will give me a 15% discount off due to the roaches and have yet to receive it. DONT STAY HERE UNLESS YOU WANT A HORRIBLE TIME

2026-10-19 • via Nuitee
I
Ikeshia Highsmith • solo_traveller • us
3
Pros:

The staff was nice. The location of the hotel to the stadium was great.

Cons:

The facilities were terrible. It was not as advertised. It's an older building and needs work desperately. The bathroom needs to be upgraded. There were bugs (roaches) in the hallway and room.

2026-10-11 • via Nuitee
S
Shantia • couple • us
8
2026-10-07 • via Nuitee
I
Ikechukwu
6
Pros:

A simple room but not very inviting aesthetically. Shower was dingy looking and it gave the impression of not being clean.

2025-10-12 • via Nuitee
T
Toni
4
Pros:

this hotel was very old and run down. The room was clean but the facility was terrible.

2025-10-05 • via Nuitee
M
Michael
6
Pros:

The room was old and smelled of mold. We had to spray Lysol in the vents and around the room. I wasn’t able to get to breakfast until 9:30 and half the hot food was all gone

2025-10-05 • via Nuitee
A
Amanda
8
Pros:

Good for the price

2025-10-04 • via Nuitee
V
Verified traveler
2
Pros:

I was shocked the owner walked in to my roo

2025-10-03 • via Nuitee
J
Janice
2
Pros:

I'll start by saying that the hotel is currently being renovated. However, it should not be open to booking in its current condition. The room smelled like the was sewage issue nearby. The toilet ran. The bath tub was old and peeling. The security look was missing on my door.7

2025-10-02 • via Nuitee
J
Josie • family_with_children
10
Pros:

Breakfast is always available. Air conditioning works great. Several ice machines. Super friendly staff.

2025-09-30 • via Nuitee
B
Brian
8
Pros:

Room was convertible and clean. They are doing many improvements to the property. I would stay here on my next visit to KC

2025-09-30 • via Nuitee
L
Lenelle
2
Pros:

Waz un able to check in. Flight missed. Refused a refund. Worst travel experience ever

2025-09-30 • via Nuitee
M
Montez
6
Pros:

It was okay room smell like paint I can see that they're doing some renovation which is a good thing

2025-09-28 • via Nuitee
M
Montez
8
Pros:

G

2025-09-27 • via Nuitee
D
Dale
4
Pros:

The floor in our room had not been cleaned for sometime. We had a cricket in our room that keep us awake. I must say the bed sheets seemed clean and nice. That is why we stayed. The hallway outside our room (the carpet)hadnt been vacumed since forever. It was scary coming into the hotel. The rif raf outside the hotel was questionable to say the least. Smoking up a storm and sitting in the rocks close to the door. Breakfast was very limited.

2025-09-23 • via Nuitee
B
Bobbie
6
Adequate
Pros:

Hotel is badly worn. Bed was comfortable. Seemed to be in a sketchy part of town - we were concerned about breakins

2025-09-09 • via Nuitee
W
William
2
Horrible stay at quality inn
Pros:

Had a horrible stay at the quality inn. Had to get my card rescanned twice to get back into my room. There was a bug on the wall right when we walked in the room and no hot or warm water for showering. Very displeased with this place. Would not recommend

2025-09-01 • via Nuitee
P
Pam • family
2
Pros:

The smell is our room was atrocious! When we asked for extra towels they wanted to charge us. The waffle mix was watered down. Rooms are dated. Carpet in hall was disgusting. Breakfast area tables were dirty.

2025-09-01 • via Nuitee
M
Melvin
6
Pros:

Dirty and old

2025-08-31 • via Nuitee