DoubleTree by Hilton Raleigh Midtown, NC

Hotels
Doubletree by Hilton
9.2 (709 reviews)
2805 Highwoods Boulevard , Raleigh , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Positive atmosphere
Cons:
Breakfast quality and selection
Cleanliness issues with car park

Categories

Cleanliness
8.44
Some concerns were raised about cleanliness in the car park and shower water temperature.
Service
9.91
The staff were consistently mentioned as friendly, attentive, and accommodating.
Location
9.45
Convenient location with food available on site.
Room Quality
9.4
Rooms were described as comfortable and clean.
Amenities
9.43
Amenities received positive remarks, particularly the bar and restaurant.
Value for Money
8.39
Breakfast quality and price raised concerns, impacting perceived value.
Food and Beverage
8.94
Food quality praised, but breakfast options could improve.
Overall Experience
9.61
Overall very positive experiences highlighted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:50

Property Description

Convenient Location: Situated just a short drive from downtown Raleigh and close to the Highwoods Corporate Business Park.

Modern Amenities: Enjoy complimentary Wi-Fi, an outdoor pool with a hot tub, and a 24-hour fitness center at DoubleTree by Hilton Raleigh Midtown, NC.

Dining Options: Indulge in American cuisine at Cafe Sage for breakfast and dinner, or opt for convenient room service.

Experience comfort and convenience at DoubleTree by Hilton Raleigh Midtown, NC. Book your stay now to explore Raleigh's top attractions and make the most of your visit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Property Accessibility

Total Disability Score: 42.57
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 709 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.61
D
Daydream67473137698 Couples
10
Good
Pros:

Double tree midtown is good but the house keepers don’t do their job well they never fill the bathroom with what’s supposed to be in there there is never any shampoo or conditioner or body wash yet they ask you leave them a tip I don’t think so Skyler is my favorite of the whole staff she is amazing and my boyfriend and I love her so much she is definitely a keeper ❤️ the bald head man that works at night is also amazing

2026-08-28 via Tripadvisor
D
davidtU4617CB Family
10
Greg The Man
Pros:

Greg
The Bartender was Awesome. He made the Bestest Long Island that I Ever had. Good listener and conversationalist. Thank you Greg for a Good night. Me and the Wifey was totally Satisfied. Blessings to you 🙏 and your Family.. Hilton, You Hired a Good ONE.

2026-08-26 via Tripadvisor
S
sheris783 Family Simpsonville, South Carolina
10
Great check-in experience
Pros:

We had a great check-in experience with CJ! She went above and beyond in making a special request happen and was so nice! Thank you!

2026-08-26 via Tripadvisor
K
keithgM2090EJ Business Greenville, South Carolina
2
Unprepared breakfast staff with attitude.
Pros:

2 days in a row now, I went to get breakfast at the restaurant here in the hotel. Yesterday, I arrived at 6:05 AM to a sign that said the restaurant was closed. The same sign said they opened at 6 AM. I saw food in the warming dishes and proceeded to serve myself. The workers appeared to be still setting up for breakfast. I asked about coffee and was told to get it myself at the snack kiosk. I did so only to find the coffee was barely colored water. I tolerated all this as someone having an off day.

This morning, I arrived at the same time to find the same conditions. Not ready to serve. The weakest coffee I’ve ever seen, and the addiction of ATTITUDE when I mentioned that wasn’t coffee but barely colored water.

$22 for breakfast and this is what you get! Why have the coffee cups sitting ion the tables if you aren’t going to serve it. I skipped it after the attitude and returned to my room. I won’t be trying it again.

In my previous stay here some 4 months earlier, the guy running the kitchen did a great job. That experience was a factor in choosing to stay here again this week.

2026-08-26 via Tripadvisor
L
LaNesha couple us
10
The hotel served the purpose and exceeded expectations.
Pros:

I liked the customer service and the amenities.

Cons:

Bell cart availability and better phone instructions on how to call out to the front desk and customer service.

2026-08-24 via Nuitee
J
JAMES solo_traveller us
6
Pros:

Nice and convenient.

Cons:

We were issued a room key that didn't work. Staff gave me a new key that did work. 30 minutes later a different guest attempted to enter our room, using another key that worked. Luckily, we had the door stop engaged. Later that night, after our night out, had to once again get a different key to enter our room. Not what i would expect from a double tree.

2026-08-24 via Nuitee
C
chuckf736 Couples
10
Great service
Pros:

Kristin was a great bartender

2026-08-22 via Tripadvisor
A
arelye2013 Friends getaway
10
Great hotel
Pros:

Awesome..great nice hotel
Kristen the bartender was awesome and great!!

2026-08-22 via Tripadvisor
A
alexandragR3651EL Couples
10
NC for Jack Johnson
Pros:

We got in late and had some small bites and drinks for dinner, Keeya was wonderful! So nice and quick with her service.

2026-08-21 via Tripadvisor
M
michellesJ7602XA Couples New Jersey
10
Great stay in Raleigh
Pros:

The hotel eas very clean and in a convenient location. We had drinks and appetizers at the bar. Keeya was a great bartender. Super friendly and made great drinks.

2026-08-21 via Tripadvisor
D
douglasbB8516PG Friends getaway
10
Quick friendly and efficient
Pros:

Great Service! Loved being taken care of by Keeya!

2026-08-21 via Tripadvisor
S
Sherida couple us
10
The rooms were very clean and the staff was very friendly and professional.
Pros:

Very clean and beautiful facility.

2026-08-21 via Nuitee
Y
Yannick solo_traveller us
9
Pros:

Conform and excellent cleaning 👌.....

Cons:

No microwave in the room....

2026-08-20 via Nuitee
9
923breannar Family
10
CJ
Pros:

Midtown- CJ has been the kindest person I’ve encountered here so far. She has great customer service, and cares about the well being of everyone around her. She has a beautiful soul 💕

2026-08-17 via Tripadvisor
V
vasoullas Family United Kingdom
10
A lovely stay
Pros:

We have just checked out from spending a week at this hotel. It was such a lovely week. The staff at reception were always friendly and said hello or asked how we were. One day someone who we presume was one of the owners didn’t catch his name spoke to us asking about our trip and where we are from etc. That was a nice touch.
The hotel was always clean and we had no issues at all. We were told house keeping wouldn’t go in so we would need to request towels etc but could do that as often as we wanted… but whenever we went back to our room beds were made and towels were there. Our autistic son always loved to see that his teddies had been placed on his bed nicely too. The little details ….

The pool was always quiet and my boys loved a daily dip in the pool. It was always warm and the area around the pool was always clean and lovely …

We have stopped at 4 doubletrees over the 4 weeks we have been away and each one has lived up to the high standards.

Would definitely recommend …

2026-08-17 via Tripadvisor
J
Jhaeda couple us
10
2026-08-17 via Nuitee
D
DORIS couple us
9
Other than microwave shortage, the room was more than we expected and CJ was very gracious.
Pros:

Didn’t have breakfast. The location was excellent, less than five minutes from the address we were visiting.

Cons:

No microwave in the room. Had to go down six floors to use microwave in the lobby???

2026-08-17 via Nuitee
R
Roshunder solo_traveller us
10
2026-08-17 via Nuitee
J
Jada extended_group us
2
The stay was not good at all
Pros:

I did not partake in the breakfast

Cons:

We did not have AC in our room the night of our stay. We reached out the the front desk once we realized the AC unit was leaking water all over the floor. Maintenance came to just put towels down and show us that the ac system was not working. They told us we would be refunded

2026-08-17 via Nuitee
A
adiaj2026 Family
10
Great Stay
Pros:

Stayed here for the points, location, and value/reviews.
I initially was annoyed and willing to give only 4 stars because at 9am while sleeping someone was knocking on our door repeatedly and then opened it. I was startled and yelled out “Hello” twice. Nobody said anything and then the door just closed. Creeped me out. I called the front desk and Wanda said it was housekeeping. I told her it would be safer and much appreciated if housekeeping announced themselves and actually responded when a guest speaks in confusion.

Down at breakfast, dining employees Abir and Hussein, are the reason I went back up to 5 stars. They were so kind, provided excellent guest services and the food was really good! Abir went out of her way to make sure my little and I had a what felt like “restaurant quality” dine-in service.

The bartender and front desk Misses were both also very nice and welcoming. (Night of 8/15/26).

All in all - great hotel!

2026-08-16 via Tripadvisor