Hyatt Regency Addis Ababa

Hotels
•
Hyatt Regency
9.2 (406 reviews)
Meskel Square, PO Box 428 Code 1250 , Addis Ababa , et
+251 11 517 1234

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable amenities
Cons:
Issues with carpet cleanliness
Small room sizes
Night noise from nearby church

Categories

Cleanliness
8.51
Some guests mentioned issues with cleanliness, specifically carpets in the rooms.
Service
9.98
Guests praised the service, highlighting the friendliness and attentiveness of the staff.
Location
9.52
The location was frequently noted as great and convenient for nearby attractions.
Room Quality
8.47
Some comments indicate that rooms are small and have design issues affecting privacy.
Amenities
9.5
The hotel offers a wealth of amenities, with several mentions of comfort and quality.
Value for Money
8.46
Some guests felt there could be better value for the price due to the focus on politicians.
Food and Beverage
9.51
The quality of service in the food and beverage area received positive remarks from guests.
Overall Experience
9.68
Generally, guests have a very positive impression of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:47

Property Description

Luxurious Accommodation
Hyatt Regency Addis Ababa, located near UNECA Conference Center, offers 5-star accommodation with a range of amenities. The rooms are elegantly designed and equipped with modern comforts like air conditioning, flat-screen TV, and private bathrooms.

Leisure and Wellness
Guests can unwind at the outdoor swimming pool, fitness center, and sauna, all available for complimentary use. The hotel also boasts a beautiful garden where visitors can relax and enjoy the serene surroundings.

Convenience and Business Facilities
In addition to leisure facilities, the hotel provides a business center, 24-hour front desk, and room service. Guests can also access newspapers and an ATM on-site for their convenience.

Experience luxury and convenience at Hyatt Regency Addis Ababa.

Important information:

Please note in response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ADD

Location

Guest Reviews

9.2
Based on 406 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.47
Amenities: 9.5
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 9.68
S
Saeed • couple • ae
10
رائعة جدا
Pros:

هدوء المكان ورقي تعامل الموظفين .. تنوع الإفطار والنظافه في مرافق الفندق

Cons:

لا يوجد

2026-08-17 • via Nuitee
J
Jacopo • family_with_children • it
8
Pros:

Colazione con molta scelta e servizio cordiale

Cons:

Ampliamento del menu per pranzo e cena

2026-08-17 • via Nuitee
D
Dr. Lewis • couple • zw
10
2026-08-16 • via Nuitee
E
Eman • couple • kw
10
Clean and new hotel in the heart of Adis Ababa
Pros:

The location

Cons:

None

2026-08-14 • via Nuitee
W
Wolf-Dieter • solo_traveller • at
10
Pros:

Das Frühstück war wirklich fantastisch. Es war eher herausfordernd, sich zu viele der Optionen zu wählen.

2026-08-05 • via Nuitee
W
Wodajo • solo_traveller • et
10
Amazing but food is horrible
Pros:

Clean

Cons:

Food

2026-08-03 • via Nuitee
N
N6563RZmartinf • Business
8
Great stay at Hyatt Regency in Addis Ababa
Pros:

Flawless.
The check in experience was as expected with very helpful staff

I would like to aprreciate Feryal Mohammed who played a very critical role in assisting with rooms and amenities and went out of her way to make sure me and my guests were satisfied. She was very conversant with the hotel and our requests which made our stay great.

2026-07-26 • via Tripadvisor
C
chandayvonnem • Business
10
Beautiful Rooms
Pros:

Beautiful and clean rooms. Shower worked perfectly with good water pressure , toilet was secluded from shower and had own door always my preference.

2026-07-26 • via Tripadvisor
A
abiy0ty • Business • Singapore
4
Good
Pros:

I stay hyatt regency two nights it was good but it's very Expensive in Addis Ababa.

2026-07-22 • via Tripadvisor
E
exploreafrica81 • NONE • Stavanger, Stavanger Municipality, Rogaland, Western Norway
10
An Oasis of Hospitality in the Heart of Addis Ababa
Pros:

We naturally had high expectations when staying at Hyatt, but there was something truly special about the atmosphere at Hyatt Regency Addis Ababa.

We noticed it from the very beginning, from the security screening and check-in process to the concierge personally showing us to our room. Every member of staff we interacted with during our stay was genuinely eager to help, and they made us feel exceptionally welcome. The staff appeared confident, comfortable, and empowered in their roles.

Because the experience felt so distinctive, we asked a few questions about what made it different. We were told that Hyatt Regency genuinely lives its values. Strong leadership focuses on employee growth and development, placing greater emphasis on guest experience than on rigid procedures and protocols. Staff are encouraged to be themselves and to treat guests more like friends than customers.

This approach is clearly visible throughout the hotel and creates an extraordinary guest experience. We believe that employee engagement and staff loyalty are exceptionally high at Hyatt Regency Addis Ababa, and the positive impact on guests is evident in every interaction.

Beyond the outstanding service, we were especially impressed by the hotel's architecture and layout. Although the property is sizeable, it maintains an intimate atmosphere, feeling like a true oasis amidst the bustle of the city. The art and décor throughout the hotel are absolutely magnificent. The hotel also looks very well-maintained.

2026-07-22 • via Tripadvisor
B
Bin • couple • cn
4
特别差的体验，需要改进的地方还很多
Pros:

几乎没有

Cons:

Booking后台留言给酒店前台，前台回复响应特别差，都是没有任何回复

2026-07-20 • via Nuitee
A
adrianmU6556US • NONE
10
Second to none
Pros:

Exceptional service from check in to check out. By far the best hotel option in Addis for long and short term stays. Absolutely no complaints at all, stuff is amazing and many thanks to Tsion for the warm welcome and smooth check in and out.

And special thanks to Mrs Genet for making certain that my experience was nothing but impeccable. This woman is the epitome of great customer care. Even on her days off she still made sure I received the help I needed.

I’m beyond grateful for the entire team here at Hyatt Regency Addis.

2026-07-08 • via Tripadvisor
7
747seidm • Friends getaway
10
Hyatt Cascarra
Pros:

I enjoy a lot in cascarra one of the best customer service in Hyatt facilities are great,comfortable and spacious…it it a piece of art and very relaxing especially in the afternoon ande the waiter’s are very friendly and helpful ESPECIALLY TADDESE

2026-07-07 • via Tripadvisor
A
Ankur • extended_group • ke
8
2026-07-07 • via Nuitee
A
A8691FQdanm • Business
10
Excellent Staff
Pros:

Excellent and very responsive staff, always willing to support assit the guests. GRO- Genet, Bethlehem was exceptional.. :)

2026-07-06 • via Tripadvisor
S
saida • family_with_children • fr
9
Pros:

Établissement très agréable pour adultes et déplacement professionnel

Cons:

Des alarmes d’incendie qui s’active et qui nous ont semé la trouille de notre vie.

2026-07-03 • via Nuitee
P
Pietro • extended_group • it
8
2026-06-29 • via Nuitee
M
mariolB1601VL • Business
10
Incredible experience
Pros:

It was a lovely experience, all the staff was super friendly and kind. Winnie was one of staff members that work hard to make you feel at home. Hope to be back soon.

2026-06-23 • via Tripadvisor
6
677gile • Business
10
Warm Hospitality and a Comfortable Stay in Addis Ababa
Pros:

I had a very pleasant stay at Hyatt Regency Addis Ababa. The hotel has a calm, welcoming atmosphere, with clean and comfortable facilities that made the stay enjoyable.
What stood out most was the quality of service. The staff were warm, professional, and attentive throughout my stay. I would especially like to recognize Batiru at the reception, who was extremely resourceful and always willing to help. He became my go-to person whenever I needed assistance, and his support made my experience even more memorable.
The food and beverage experience at The Kitchen was also good, with attentive service, good food quality, and a comfortable ambience. My only suggestion would be to broaden the menu variety by offering a better balance between Ethiopian cuisine and familiar international options, as guests may want both local flavours and meals they are used to.
Overall, I had a positive experience and would be very likely to recommend Hyatt Regency Addis Ababa to family, friends, or colleagues visiting the area.

2026-06-22 • via Tripadvisor
B
brookg263 • Friends getaway
10
Review
Pros:

Great atmosphere and delicious coffee. The pastries were fresh, the service was quick, and the cozy setting made it a perfect spot to relax and unwind. And big shoutout to Tade who was amazing.

2026-06-22 • via Tripadvisor