Best Western Plus Portsmouth Hotel & Suites

Hotels
•
Best Western Plus
6.8 (476 reviews)
580 U.S. 1 Bypass , Portsmouth , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Cons:
Cleanliness issues
Rude service
Inconsistent amenities

Categories

Cleanliness
5.3
Multiple reviews indicate cleanliness issues, including filthy rooms and dirty towels.
Service
7.8
Some reviews mention friendly staff, although there were instances of rude service.
Location
8.3
Many reviews positively mention the convenience of the hotel’s location.
Room Quality
6.3
Reviews indicate varying room quality, with some rooms being comfortable and others described as shabby.
Amenities
6.3
Lacking some standard amenities such as breakfast and hot water issues.
Value for Money
6.8
Mixed reviews on value, with some stating it was overpriced.
Food and Beverage
7.3
Positive mentions of the restaurant next door, although breakfast complaints were noted.
Overall Experience
6.3
General sentiment indicates many positive experiences but a number of complaints too.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:43

Property Description

Convenient Location

Just off Interstate 95, the Best Western Plus Portsmouth Hotel & Suites is a mere 5 minutes’ drive from central Portsmouth, offering easy access to nearby attractions and shopping destinations.

Amenities Galore

Enjoy a range of amenities including indoor and outdoor swimming pools, a fitness center, free WiFi, and convenient laundry facilities, ensuring a comfortable and relaxing stay for all guests.

Delicious Dining Options

Adjacent to the hotel is the iconic Roundabout Diner, a charming 1950’s themed restaurant serving delectable meals throughout the day, adding a touch of nostalgia to your dining experience.

Book your stay now at the Best Western Plus Portsmouth Hotel & Suites for a memorable and enjoyable visit to the Portsmouth area.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Fitness center is closed from 2026-06-20 until 2025-08-07
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 476 reviews
Cleanliness: 5.3
Service: 7.8
Location: 8.3
Room Quality: 6.3
Amenities: 6.3
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 6.3
P
Philip • extended_group • us
4
Disappointed with hotel
Pros:

Close to the center of Portsmouth NH. Had a great diner next to it. The coffee maker in the lobby was good. 😊

Cons:

Stayed on two separate occasions. The first time was ok. The second time there was no hot water in mine or my friends room. We told management but they appeared uninterested The rooms look worn and outdated Also they charged 50.00 for incidentals on my credit card. The charge took days to be refunded.

2026-06-17 • via Nuitee
C
Cathy • couple • us
9
My sisters had stayed there and recommended it. I would recommend it to others. The restaurant next door was also a pl
Pros:

Near the highway. Quiet, clean, friendly staff

2026-06-11 • via Nuitee
P
Patricia • family_with_children • us
8
2026-06-09 • via Nuitee
L
Luis • solo_traveller • us
5
Pros:

The restaurant in the motel

Cons:

When booking online. hotel did not mention anything about paying for room damage fee or fee for showing up early for my booked rooms. Lobby coffee was very weak. Hard to communicate with lobby staff. Television channels were terrible ones that were listed in book were not available. Beds were not comfortable.

2026-06-06 • via Nuitee
D
Deanna • couple • us
2
2026-06-04 • via Nuitee
P
Peter • solo_traveller • us
8
2026-06-01 • via Nuitee
R
Ronald • couple • us
9
We just slept
Cons:

Looked a little rundown

2026-05-30 • via Nuitee
J
James • family_with_children • us
3
Be aware that they are selling real queen bed rooms but they don’t exist.
Pros:

Accessibility

Cons:

False advertisement, bad customer service. They do NOT have two queen bed rooms. They are doubles. They gaslit me that I was wrong but I measured the beds. They refused to put me in what I booked or fix the situation. Gave me two broken remotes so I couldn’t use our tv. Smelly hotel as well. Would not come back. My husband is 6 foot 8 and couldn’t sleep all night because how small the beds were.

2026-05-28 • via Nuitee
B
Buzzotta • solo_traveller • us
10
Pros:

Location

2026-05-26 • via Nuitee
P
Patricia • solo_traveller • us
7
2026-05-25 • via Nuitee
S
Steven • solo_traveller • us
8
Overall very pleased, but above items need to be addressed
Pros:

Got a free upgrade a suite while checking in. Front desk staff very friendly and professional. The Diner that is connected to the hotel (Roundabout Diner) is excellent. Enjoyed dinner and breakfast there.

Cons:

1. There is no mirror in the elevator so you cannot tell if someone else might be in the elevator- safety concern. 2. The faucet in the bathroom sink sits too close to the back wall of the sink, making it very difficult to get your hands completely under the water stream to wash and rinse them off. The faucet should have been placed closer to the back wall of the sink so the faucet stem extended further into the sink bowl OR a faucet with a longer stem should have been installed. Either way the water stream needs to extend further away from the back wall so you can properly wash/rinse your hands without having them pressed up against the back wall of the sink. VERY frustrating! Room 697. 3. While watching TV the signal kept dropping out. Another frustrating experience.

2026-05-21 • via Nuitee
A
Angele • solo_traveller • fr
8
2026-04-23 • via Nuitee
K
Kevin • couple • us
10
2026-04-22 • via Nuitee
M
Mike • couple • us
8
Enjoyable, close to many activities and places
Pros:

24/7 coffee, staff was very friendly, clean, shower, large fridge that was actually cold, an information book with good and useful information

Cons:

Peeling wallpaper in the bathroom that looked moldy, no vending machines

2026-04-20 • via Nuitee
S
Shayla • couple • us
8
2026-04-18 • via Nuitee
D
Daniel • couple • us
10
A highly recommended place to stay in Portsmouth.
Pros:

Very close to local attractions, very clean, easy check-in and check-out. The attached diner was very convenient.

Cons:

Can’t really think of anything.

2026-03-23 • via Nuitee
D
Deanna • solo_traveller • us
8
2026-03-23 • via Nuitee
B
Barry • couple • us
9
2026-03-16 • via Nuitee
T
Thomas • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-03-12 • via Nuitee
M
Mary • couple • us
9
2026-03-01 • via Nuitee