Clarion Pointe

Hotels
5.7 (352 reviews)
5415 Equipment Drive , Charlotte , US
+1 980-215-0650

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Uncleanliness
Lack of amenities

Categories

Cleanliness
4.66
Multiple mentions of unclean rooms, bugs, and trash.
Service
8.63
Mixed feedback on customer service; some frustration noted.
Location
5.67
Poor feedback on the area and property conditions.
Room Quality
6.62
Issues with maintenance and amenities in rooms.
Amenities
4.65
No ice machines and no complimentary breakfast noted.
Value for Money
6.11
Overall dissatisfaction with charges and transparency.
Food and Beverage
3.66
Breakfast not offered and service understaffed.
Overall Experience
5.63
General dissatisfaction and several complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-06 13:58

Property Description

Discover the perfect blend of comfort and convenience at University Inn & Suites, just moments from Central Charlotte.

Unbeatable Location
Easily accessible off Interstate 85, our hotel places you only 5.3 miles from the heart of Charlotte, making it an ideal base for exploring the city’s vibrant attractions.

Comfortable Accommodations
Each room offers free WiFi, cable TV including HBO®, and essential amenities like an iron and coffee maker, ensuring you feel right at home during your stay.

Exceptional Service
With a 24-hour front desk and an on-site business center for your fax and copy needs, we pride ourselves on providing outstanding service and support to all our guests.

Experience the charm of University Inn & Suites – book your stay today!

Important information:

Please note that a room with a microwave and a refrigerator are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

5.7
Based on 352 reviews
Cleanliness: 4.66
Service: 8.63
Location: 5.67
Room Quality: 6.62
Amenities: 4.65
Value for Money: 6.11
Food and Beverage: 3.66
Overall Experience: 5.63
B
Brown • couple • us
7
Good
Pros:

Comfort of the bed.

2026-09-19 • via Nuitee
M
Miranda • family_with_children • us
10
We had a very comfortable overnight stay.
Pros:

The front desk staff were very friendly and helpful and made us feel welcome.

2026-09-17 • via Nuitee
J
Jennifer • couple • us
9
2026-09-07 • via Nuitee
L
LeWanna • couple • us
1
I wouldn’t recommend a homeless person staying there
Pros:

Well, first of all. Once arrive to check in, I checked in was given a room went to the room and someone was in the room having sex went back downstairs to let the guy know that’s the one in the room he gave me another room in which the door wouldn’t shut or locked, went back down to let him know that he gave us another room and which that room had bugs went back down to tell him that he called the police on me and I still have not got my refund

Cons:

Everything was wrong. It was nothing there. That was right. Nothing not the workers not the area not even the hotel itself.

2026-09-02 • via Nuitee
C
Chuck • solo_traveller • us
8
2026-09-01 • via Nuitee
T
Tamara • solo_traveller • us
5
2026-08-31 • via Nuitee
A
Aaron • couple • us
4
2026-08-28 • via Nuitee
C
Cory • couple • us
4
2026-08-28 • via Nuitee
R
rosalia • couple • us
10
2026-08-27 • via Nuitee
S
Sandra • couple • us
5
Not too bad of a stay short term but wouldn’t recommend for longer than 1 night.
Pros:

Bed was nice and clean.

Cons:

Bathroom floor looked like it had urine in front of the toilet. The floor in the room was floating and moved every time you stepped on it. Like it wasn’t put down correctly.

2026-08-26 • via Nuitee
A
Ashley • couple • us
6
2026-08-26 • via Nuitee
M
Magan • solo_traveller • us
8
2026-08-24 • via Nuitee
D
Detreill • couple • us
10
2026-08-20 • via Nuitee
F
frank • extended_group • us
3
not a place to stay
Pros:

Staff were nice.It was close to the highway

Cons:

There was no hot water couldnt take a shower not even warm.Room lighting not good.Only 1 ice machine on the 2nd floor.Pillows were thin and bed wasnt comfortable.Bugs on the bed.Microwave was dirty inside not cleaned.Large big trucks taking up most of the parking spaces

2026-08-19 • via Nuitee
M
Monique • solo_traveller • us
7
It was nice staying with y’all
Pros:

I like the location it was not a bad hotel

Cons:

It was no hot water and no tub

2026-08-18 • via Nuitee
F
Faith • solo_traveller • us
2
They discriminate and take under the money brides
Pros:

Nah to well

Cons:

Discmination

2026-08-16 • via Nuitee
J
jonathan • solo_traveller • us
1
2026-08-13 • via Nuitee
B
Brittany • solo_traveller • us
2
2026-08-13 • via Nuitee
J
Jared • solo_traveller • us
5
2026-08-09 • via Nuitee
L
Laura • solo_traveller • us
1
2026-08-09 • via Nuitee