Clarion Pointe

Hotels
5.7 (283 reviews)
5415 Equipment Drive , Charlotte , us

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Uncleanliness
Lack of amenities

Categories

Cleanliness
4.66
Multiple mentions of unclean rooms, bugs, and trash.
Service
8.63
Mixed feedback on customer service; some frustration noted.
Location
5.67
Poor feedback on the area and property conditions.
Room Quality
6.62
Issues with maintenance and amenities in rooms.
Amenities
4.65
No ice machines and no complimentary breakfast noted.
Value for Money
6.11
Overall dissatisfaction with charges and transparency.
Food and Beverage
3.66
Breakfast not offered and service understaffed.
Overall Experience
5.63
General dissatisfaction and several complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-06 13:58

Property Description

Discover the perfect blend of comfort and convenience at University Inn & Suites, just moments from Central Charlotte.

Unbeatable Location
Easily accessible off Interstate 85, our hotel places you only 5.3 miles from the heart of Charlotte, making it an ideal base for exploring the city’s vibrant attractions.

Comfortable Accommodations
Each room offers free WiFi, cable TV including HBO®, and essential amenities like an iron and coffee maker, ensuring you feel right at home during your stay.

Exceptional Service
With a 24-hour front desk and an on-site business center for your fax and copy needs, we pride ourselves on providing outstanding service and support to all our guests.

Experience the charm of University Inn & Suites – book your stay today!

Important information:

Please note that a room with a microwave and a refrigerator are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

5.7
Based on 283 reviews
Cleanliness: 4.66
Service: 8.63
Location: 5.67
Room Quality: 6.62
Amenities: 4.65
Value for Money: 6.11
Food and Beverage: 3.66
Overall Experience: 5.63
T
Terry solo_traveller us
9
2026-06-03 via Nuitee
J
Jamison couple us
9
2026-06-02 via Nuitee
E
Essi solo_traveller us
10
2026-06-02 via Nuitee
C
christopher solo_traveller us
10
2026-06-02 via Nuitee
Y
Young solo_traveller us
10
2026-05-31 via Nuitee
P
Porcha couple us
10
2026-05-31 via Nuitee
C
Chris solo_traveller us
9
2026-05-29 via Nuitee
G
Gutierrez couple us
7
2026-05-28 via Nuitee
K
Kristianna couple us
8
2026-05-26 via Nuitee
T
Tarouge solo_traveller us
10
Pros:

Amenities

Cons:

Location

2026-05-26 via Nuitee
S
sebrina couple us
10
Pros:

Everything

2026-05-26 via Nuitee
A
Alexander couple us
7
2026-05-25 via Nuitee
M
McDermott solo_traveller us
9
2026-05-23 via Nuitee
D
Debbie couple us
10
I had a good stay
Pros:

I was clean

Cons:

The mildew smell on the 3 floor

2026-05-22 via Nuitee
K
Kristen family_with_children us
10
This hotel is more than you expect!
Pros:

The check in guy was so nice. Shampoo smelled so good. Bed was cushy and soft.

Cons:

Nada.

2026-05-22 via Nuitee
M
Mohamed couple us
1
2026-05-22 via Nuitee
C
Colin solo_traveller us
10
2026-05-22 via Nuitee
C
Christavia couple us
10
2026-05-20 via Nuitee
Y
Young solo_traveller us
9
2026-05-19 via Nuitee
B
Burrell solo_traveller us
8
Pros:

The clean room and polite staff

Cons:

The water took to long to get hot

2026-05-19 via Nuitee