Holiday Inn & Suites Winnipeg Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
6.9 (76 reviews)
360 Colony Street , Winnipeg , CA

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Central, convenient location (near conference centre/downtown)
Clean and spacious rooms described by many guests
Staff frequently noted as polite, pleasant and helpful
Some guests praised the restaurant and room appointments
Comfortable rooms and restful nights reported by several guests
Cons:
Safety concerns / rough or transitional neighbourhood; not safe at night for some
Parking issues: paid, confusing, expensive and reportedly unsafe
Noise from street and emergency vehicles disrupting sleep
Housekeeping failures: missing bedding, hair on sheets, slow service
Amenity problems: locked fitness room, broken elevator(s), poorly stocked lounge

Categories

Cleanliness
6.5
Rooms frequently described as clean and spacious, but multiple reports of housekeeping failures (hair on sheets, missing bedding, slow delivery of linens) reduce confidence.
Service
8.5
Staff are repeatedly called polite, pleasant and helpful (check-in, breakfast, restaurant); occasional slow response or busy front desk noted but overall service sentiment is positive.
Location
7.5
Convenient, central location close to conference centre and downtown praised, but several guests cite a rough/transitional neighbourhood and safety concerns at night.
Room Quality
7.3
Rooms described as clean, spacious and well appointed, but issues reported such as missing sofa-bed bedding, curtains not closing, and street noise impacting comfort.
Amenities
6
Multiple amenity problems: fitness room access issues, lounge poorly stocked/served, broken elevator(s), and confusing/paid parking — amenities underperform overall.
Value for Money
5.5
Several guests felt the hotel was overpriced (explicit complaint about $300/night and extra parking fees); a few called price fair, but negative comments dominate.
Food and Beverage
6.8
Mixed feedback: restaurant and breakfast staff praised, but confusion about complimentary breakfast and poor lounge service/stock lower the score.
Overall Experience
7.1
Overall mixed but leaning positive: many found the hotel nice, clean and with good staff, while noise, safety, parking and housekeeping incidents tempered the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Amenities and Services
This downtown Winnipeg hotel offers an array of upscale amenities including an indoor lap pool, hot tub, fitness center, and a business center. Enjoy complimentary WiFi and 24-hour front desk service for your convenience.

Dining Options
Indulge in delicious meals at the on-site Peppermill Café for breakfast and dinner, or unwind with a nightcap at the cozy Fireside Lounge.

Prime Location
Conveniently situated just minutes away from the Winnipeg Art Gallery, The Forks Market, and top attractions like the Canadian Museum for Human Rights. Book your stay at Holiday Inn & Suites Winnipeg Downtown for a memorable experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Guests without a credit card may have to pay a deposit.

Our hotel will undergo renovations to enhance your future visits. Renovation work of the lobby, pool, restaurant, guest room will be carried out from Jan 01, 2025-Mar 31, 2025.
Renovation work is taking place from 8:00 AM to 5:00 PM daily. While we have carefully planned the renovation schedule to minimize disruptions, you may notice light construction noise,traffic in the elevator and closure of some area. We deeply value your comfort and will ensure that all measures are taken to make your stay as pleasant as possible during this time. Our team remains fully available to address any needs or questions you may have.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YWG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.9
Based on 76 reviews
Cleanliness: 6.5
Service: 8.5
Location: 7.5
Room Quality: 7.3
Amenities: 6
Value for Money: 5.5
Food and Beverage: 6.8
Overall Experience: 7.1
C
Carol • solo_traveller • ca
9
2026-10-31 • via Nuitee
S
Stephanie • extended_group • ca
9
Pros:

Location was close to conference centre however it is located in transitional area. Apreciated the security around the property.

2026-10-27 • via Nuitee
P
Patti • solo_traveller • ca
9
2026-10-24 • via Nuitee
S
Scott • family_with_children • ca
9
2026-10-23 • via Nuitee
K
Karen • couple • ca
7
2026-10-16 • via Nuitee
J
Joan • extended_group • ca
5
Okey
Pros:

Clean

Cons:

Not safe

2026-10-14 • via Nuitee
J
Joan • couple • ca
5
Good
Pros:

Location

Cons:

Parking is not safe

2026-10-14 • via Nuitee
T
Taiwo • solo_traveller • ca
5
Pros:

I was LEAD to believe breakfast is complimentary by BOOKINGS .com

2026-10-13 • via Nuitee
J
John • family_with_children • ca
5
Not very satisfactory for $300 per night.
Pros:

The check in staff were very polite. The breakfast staff were very nice. The room was clean.

Cons:

It is in a very rough area of town. We had checked in 3 guests but only towels for 2 was provided. There was no bedding for sofa bed provided. It took 4 calls to get sheets blankets and pillows. We had to show staff what top sheet was. Very disappointed in housekeeping service or lack thereof.

2026-10-08 • via Nuitee
D
Diana HW • family_with_children • ph
9
2026-08-30 • via Nuitee
L
Liz • solo_traveller • ca
9
Pros:

Location was perfect and I had a very comfortable restful night in a clean and spacious room

Cons:

I wanted to use the fitness room but I could not get the door to unlock, I didn't want to bother with going to front desk as they were very busy so I just gave up

2026-08-30 • via Nuitee
R
Richard • extended_group • ca
4
Pros:

It was good but I like a continental breakfast where it's included in your stay
The lounge had very poor service a d stock

2026-08-26 • via Nuitee
R
Rhoselyn • family_with_children • ca
10
2026-08-24 • via Nuitee
S
Sahadatu • solo_traveller • ca
9
2026-08-24 • via Nuitee
J
J_keyP97 • solo_traveller • ca
9
2026-08-21 • via Nuitee
N
Ninh • solo_traveller • vn
8
Fair price
Pros:

Good

Cons:

Wifi

2026-08-18 • via Nuitee
F
Faneite Avila • solo_traveller • us
3
Cons:

La habitación no se cerraba la cortina y el dol llegaba directo a la cama, se escuchaba todo el ruido del pasillo y no dejaban dormir en toda la noche tirando las puertas de otros cuartos

2026-08-18 • via Nuitee
A
Alina • couple • ca
8
Beautifully appointed rooms and location will have us return.
Pros:

The staff were extremely pleasant and helpful.

Cons:

The noise from the streets. Lots of emergency vehicles throughout the night made for a disruptive sleep.

2026-08-16 • via Nuitee
N
Norman • solo_traveller • ca
8
2026-08-16 • via Nuitee
K
konfé • family_with_children • ca
8
Pros:

Centre ville.

Cons:

Parking payant.

2026-08-13 • via Nuitee