Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Polite and attentive staff
Great location
Cons:
Uncomfortable sleeping conditions
Breakfast needs improvement

Categories

Cleanliness
8.33
Clean and tidy facilities were noted, but some reviews mentioned the need for improvements in small details.
Service
9.3
Staff were highlighted as polite, attentive, and professional, providing a warm and friendly atmosphere.
Location
9.34
Multiple reviews praised the central location and proximity to attractions.
Room Quality
7.79
Some guests reported discomfort with sleeping conditions and furnishings.
Amenities
8.32
Basic amenities were satisfactory, but some guests mentioned the need for room improvements.
Value for Money
8.28
Value was considered adequate, but some feedback indicated a lack of certain expected amenities for the price.
Food and Beverage
7.83
Breakfast quality received mixed feedback, with some guests finding it lacking in variety.
Overall Experience
8.8
Overall stay was positive with only minor issues noted; guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:57

Property Description

Luxurious Interior Gardens
Sergei Palace Hotel boasts stunning interior gardens that provide a tranquil oasis in the heart of Jerusalem. Guests can unwind amidst lush greenery and enjoy a peaceful retreat away from the bustling city.

Exquisite Dining Experience
Indulge in a culinary journey at the hotel's restaurant and bar. From delectable local cuisine to international flavors, savor every bite in a cozy and inviting ambiance. The perfect setting for a romantic dinner or a casual gathering with friends and family.

Convenient Location and Modern Amenities
Situated just 1.7 km from the iconic Dome of the Rock, Sergei Palace Hotel offers air-conditioned rooms with free WiFi. With meeting/banquet facilities available, it's ideal for both leisure and business travelers. Explore nearby attractions like the Garden of Gethsemane and the Great Synagogue, all within easy reach.

Experience luxury and comfort at Sergei Palace Hotel - book your stay now for an unforgettable Jerusalem getaway.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

This hotel is not kosher. When booking 3 rooms or more rooms , different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ₪ 105 per person per night when using an available cot.
    Children up to and including 2 years old stay for ₪ 105 per person per night when using an existing bed.
    People no matter the age stay for ₪ 105 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 761 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.8
Y
Yossi • solo_traveller • il
9
2026-05-18 • via Nuitee
דורון • solo_traveller • il
10
Pros:

מקום מקסים ומיוחד. אוירה של ארמון בחו"ל. חדרים גדולים ומרווחים. מאוד נוח ונעים. גן ממש יפה ונעים. פנינה פסטורלית בלב העיר. מיקום מרכזי. הלכנו לכל מקום ברגל. מבנה יפה ומיוחד.
יש אפילו מספר מקומות חניה במתחם. בכל אופן, לא היתה לנו בעיה למצוא חניה סביב המלון.
יש פאב ממש קרוב.
צוות ממש נחמד ואדיב.
ארוחת הבוקר נחמדה למדי. אומנם לא מושחתת ומוגזמת, כמו במלונות נופש באילת, אך ממש לא חסר כלום (...אולי חוץ מטונה :)

Cons:

הערה קטנה: לשים קצת יותר שקיק תה/קפה בחדר ואולי חלב קטן במקרר.

2026-05-17 • via Nuitee
זיו • solo_traveller • il
9
2026-05-16 • via Nuitee
איתן • couple • il
10
קרוב למרכז העיר ולקפה קדוש
2026-05-15 • via Nuitee
G
Gidon • couple • gb
10
2026-05-12 • via Nuitee
L
Leon • extended_group • il
8
2026-05-10 • via Nuitee
M
MEIR.Y • solo_traveller • il
9
2026-05-10 • via Nuitee
D
Debra • couple • us
9
This is a picturesque, historic, and comfortable place to stay, with very helpful staff.
Pros:

The bathroom was amazing, far larger and better than most Israeli hotel bathrooms. The staff was very friendly and helpful.

Cons:

I did not realize when booking that it was not kosher.

2026-05-10 • via Nuitee
A
Avigail • solo_traveller • il
8
Pros:

המיקום והאווירה, הגן המקסים . אדיבות הצוות.

Cons:

יחסית למחיר ששלמנו ציפיתי ליותר. ארוחת בוקר בינונית. ממליצה לא לקחת את החדרים הצופים לרחוב- רועש נורא בלילה .

2026-05-09 • via Nuitee
R
Rina • couple • il
6
לא ממליצה. אלא אם ישדרגו את האירוח או יורידו את המחיר בהתאם למה שנותנים.
Pros:

המיקום, המבנה ההיסטורי.

Cons:

דלות ועליבות בכל מה שסיפקו.ציפנו שבמחיר הזה יהיו בחדר מכונת קפה, בקבוק מים. בתמונה יש צלחת פירות ויין. אמרנו שזה יום נישואין וחשבנו כהרגלנו ממלונות אחרים לפינוק. הכל סגפני ופשוט.לא ראוי למחיר.טלביזיה קטנה שקשה לצפות בה מהמיטה, אין כורסא בחדר למרות שיש מקום .ארוחת בוקר פשוטה ביותר, לחם הכי פשוט, אין מכונת קפה, גבינות פשןטות, מבחר עלוב ביותר ללא מיצים וכו... מגבות ישנות, נתבקשנו לפנות ב10.30 כי יש הרבה אןרחים.
הכניסה עם הרכב קצת העיקה כי יש 2 עמודים נמוכיםשקשה לראות אותם מתוך הרכב כשעומדים קרוב.
בקיצור לא ממליצה.

2026-05-08 • via Nuitee
I
iris • couple • il
9
Great location , helpful kind staff, parking
Pros:

Location, staff

Cons:

Nothing

2026-05-04 • via Nuitee
M
Mendoza • couple • il
9
2026-04-30 • via Nuitee
O
Osi • solo_traveller • il
6
2026-04-29 • via Nuitee
M
milen • solo_traveller • bg
10
2026-04-29 • via Nuitee
B
Bohdan • couple • au
10
Absolutely stunning
Pros:

The hotel was clean and absolutely gorgeous. Walking distance from everything you needed or wanted to do.

Cons:

Nothing to complain of

2026-04-24 • via Nuitee
N
Noy • couple • il
10
מקום מעולה. תמורה מצויינת למחיר
Pros:

מקום מקסים -הייתה חניה בתוך המתחם, גינה מקסימה שישבנו בה בלילה. החדר היה נוח, מקלחת מבריקה וצוות מתוק.

2026-04-23 • via Nuitee
N
Natalia • couple • il
10
2026-04-19 • via Nuitee
W
Waleed • couple • il
10
2026-04-17 • via Nuitee
S
Simon • couple • il
1
Not worth it i wasted money
Cons:

The room wasn’t clean as it was supposed to be I expected to have some vip service in a vip room but nothing barely sugar and 1 coffee capsule and 1 spoon and above all that they charged 500 shekels for a late check out because of shabbat .
When I reserved the vip i expected way more than this .

2026-04-17 • via Nuitee
M
marina • extended_group • il
10
2026-04-15 • via Nuitee