Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Polite and attentive staff
Great location
Cons:
Uncomfortable sleeping conditions
Breakfast needs improvement

Categories

Cleanliness
8.33
Clean and tidy facilities were noted, but some reviews mentioned the need for improvements in small details.
Service
9.3
Staff were highlighted as polite, attentive, and professional, providing a warm and friendly atmosphere.
Location
9.34
Multiple reviews praised the central location and proximity to attractions.
Room Quality
7.79
Some guests reported discomfort with sleeping conditions and furnishings.
Amenities
8.32
Basic amenities were satisfactory, but some guests mentioned the need for room improvements.
Value for Money
8.28
Value was considered adequate, but some feedback indicated a lack of certain expected amenities for the price.
Food and Beverage
7.83
Breakfast quality received mixed feedback, with some guests finding it lacking in variety.
Overall Experience
8.8
Overall stay was positive with only minor issues noted; guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:57

Property Description

Luxurious Interior Gardens
Sergei Palace Hotel boasts stunning interior gardens that provide a tranquil oasis in the heart of Jerusalem. Guests can unwind amidst lush greenery and enjoy a peaceful retreat away from the bustling city.

Exquisite Dining Experience
Indulge in a culinary journey at the hotel's restaurant and bar. From delectable local cuisine to international flavors, savor every bite in a cozy and inviting ambiance. The perfect setting for a romantic dinner or a casual gathering with friends and family.

Convenient Location and Modern Amenities
Situated just 1.7 km from the iconic Dome of the Rock, Sergei Palace Hotel offers air-conditioned rooms with free WiFi. With meeting/banquet facilities available, it's ideal for both leisure and business travelers. Explore nearby attractions like the Garden of Gethsemane and the Great Synagogue, all within easy reach.

Experience luxury and comfort at Sergei Palace Hotel - book your stay now for an unforgettable Jerusalem getaway.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

This hotel is not kosher. When booking 3 rooms or more rooms , different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ₪ 105 per person per night when using an available cot.
    Children up to and including 2 years old stay for ₪ 105 per person per night when using an existing bed.
    People no matter the age stay for ₪ 105 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 779 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.8
L
Liad • solo_traveller • il
9
Pros:

המלון יפה ונקי בצורה לא רגילה

Cons:

השירות של הזכיין משקאות ואוכל היה מאוד לא נעים, תוקפני ולא שרותי בעליל

2026-07-25 • via Nuitee
S
Shani • solo_traveller • il
10
2026-07-19 • via Nuitee
G
Gennadi • solo_traveller • il
4
Cons:

Был указан завтрак,на деле завтраком и не пахло.это уже обман.были указаны парковки,что самое смешное,этих парковок не было ,крытой парковки вообще нету в проекте.одна парковка во дворе,и та ограничена семью,от силы восмью машинами.одним слововом,реклама и действительность расходится с делом..

2026-07-18 • via Nuitee
R
Rafael • solo_traveller • il
9
Pros:

A small island of serenity in a middle of very busy city.
Less the two minutes of walk to the central street of Yafo (and the public transport (bus and tram). Lots of pubs, a couple of very nice ones located 50 meters from the hotel.
The hotel is clean and well managed, stuff super friendly, huge room and exellent bed.
Absolutely loved it.

2026-07-18 • via Nuitee
E
EYAL YAACOV • couple • il
8
2026-07-13 • via Nuitee
M
Maurice • solo_traveller • au
9
Position & comfort
Pros:

Well positioned - perfect. Staff were very friendly. Basic facilities but air-con worked; hot water - great; etc. No complaints

Cons:

Nothing. Set on green leafy grounds. Maybe the tv could have been a couple of cm bigger for my ageing eyes.

2026-07-12 • via Nuitee
O
Ora • family_with_children • il
10
בהחלט נחזור שוב
Pros:

החדר נקי ומצוחצח, המקום נעים ושקט, ארוחת הבוקר טעימה ומגוונת

2026-07-12 • via Nuitee
O
Ofer • couple • de
9
Pros:

Great location, friendly staff

Cons:

The breakfast is a bit poor

2026-07-12 • via Nuitee
R
roni • solo_traveller • il
10
2026-07-11 • via Nuitee
L
Leon • couple • il
7
סביר אבל לא יותר
Pros:

ארוחת בוקר היתה לא טובה בכלל.הרגשנו במחנה קייץ של ילדים .באף בית מלון לא היתה לנו ארוחה כזאת במיוחד ביום האחרון

Cons:

ארוחת בוקר קודם כל ולהקפיד יותר על נקיון

2026-07-10 • via Nuitee
K
Kati • solo_traveller • il
10
Pros:

unique hotel with history of a century and half.
the staff are lovely, especially the gentlemen with the hat 🌹

Cons:

i didnt have those...

2026-07-07 • via Nuitee
S
Shirley Hackam Ifrah • couple • il
9
Pros:

צוות מקבל פנים. גינה יפה . חדר גדול. מיקום מרכזי. ומפתיע מהכל - היה שקט.
לנו התאפשר גם לחנות במתחם המלון.

2026-07-04 • via Nuitee
G
Gordon • couple • il
10
Pros:

great loc close to center

2026-07-04 • via Nuitee
R
Rafe • couple • il
8
Great location great staff
Pros:

The rooms and the surrounding are wonderful

Cons:

No way to shut out the morning light. One window with no curtains

2026-07-02 • via Nuitee
A
Avi • couple • il
8
בשל המלחמה היו רק מעט אורחים וארוחת הבוקר שהוגשה הייתה לא טובה, אף שנעשה מאמץ, החדר היה נעים ונקי. מלבד החצר הפתוחה לא ר
Pros:

מיקום מצויין, גינה יפה ונעימה ושקט.

Cons:

ארוחת הבוקר

2026-06-30 • via Nuitee
Y
Yaron-snir • solo_traveller • il
10
Pros:

מקום קסום, צוות מאיר פנים, אתה מרגיש שקפצת לחו"ל במרכז ירושלים. והנוף מחלון החדר של הכנסייה הרוסית פשוט מעלף

2026-06-27 • via Nuitee
קרלוס • extended_group • il
7
2026-06-25 • via Nuitee
E
Eliezer • couple • il
8
רק בוקינג משקרים ומטעים
Pros:

אתם בוקינג רמאים כי אתם כתבתם ארוחת בוקר כלולה אבל בהזמנה לא הייתה ארוחת בוקר כי גנבתם אותנו בושו

2026-06-24 • via Nuitee
J
Joseph and Rahel • couple • il
8
2026-06-22 • via Nuitee
R
rami • couple • il
7
2026-06-21 • via Nuitee