The Gore London - Starhotels Collezione

Hotels
•
Starhotels
8.6 (3179 reviews)
190 Queen's Gate , London , gb
+44 20 7584 6601

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Old facilities
Noise issues
Lack of privacy in some rooms

Categories

Cleanliness
8.4
Some complaints about old facilities potentially indicating lower cleanliness standards.
Service
8.87
Consistently praised as friendly and helpful.
Location
9.1
Excellent location for the Royal Albert Hall and nearby attractions.
Room Quality
8.05
Some issues with room setups and old facilities affecting comfort.
Amenities
8.58
Amenities were generally well-received, but some rooms lack modern features.
Value for Money
8.45
Perceived value is good but impacted by extra costs for parking.
Food and Beverage
8.69
Breakfast and bar service received positive feedback.
Overall Experience
8.66
Overall mostly positive with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:50

Property Description

Historic Charm and Luxury
The Gore London - Starhotels Collezione, established in 1892, is a boutique hotel in South Kensington with 50 lavishly-appointed bedrooms steeped in history. Each room is uniquely furnished with hand-picked pieces, ornate beds, and Italian luxury linens from Frette.

Culinary Delights
Indulge in classic British cuisine at the on-site restaurant or sip on fine spirits at The Bar 190, famous for hosting The Rolling Stones' album launch. Enjoy the extensive collection of whiskies and rums in a setting rich with musical history.

Prime Location
Located near top attractions like Kensington Palace, Hyde Park, and world-renowned museums, The Gore offers easy access to the best of London. Explore upscale shopping in Knightsbridge and enjoy the vibrant nightlife of the West End just minutes away.
Ready to experience luxury and history at The Gore London? Book your stay now!

Important information:

Only Junior Suites can accommodate an extra guest by adding a roll-away bed or a sofa bed. This request is subject to availability and and costs GBP 45 per night. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. If the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s ID and credit card. When booking 8 or more rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Location

Guest Reviews

8.6
Based on 3179 reviews
Cleanliness: 8.4
Service: 8.87
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.66
J
Janet • couple • gb
3
Very disappointed and very poor value for money.
Pros:

All staff were polite, friendly and helpful, especially the doorman.
The hotel was very clean and tidy and first impressions were very good.
Breakfast was excellent and lunch in the bar was very good.
The hotel is very old fashioned but this is mainly a big plus.

Cons:

The reason we have given low markings was because the double bed was disastrously small and one of us had to sleep on the floor. We asked for an upgrade and were told that all beds were the same size.
The room was very small for the price we paid.
TV was small and the picture was not very good.
We had already paid over £400 per night to stay, and then the hotel added service charges onto just about everything they could think of. This was totally unreasonable and left us with a bad memory.

2026-08-08 • via Nuitee
E
ENAN • solo_traveller • ie
7
Pros:

Location atmosphere and friendly staff

Cons:

The bed could have been more comfortable

2026-08-08 • via Nuitee
M
Marsha • family_with_children • us
9
Great hotel giving that old English grandeur in an ideal location
Pros:

Ideally located. Spacious rooms. Nicely decorated.
Excellent staff

Cons:

The shower was not ideal so bathroom got wet

2026-08-08 • via Nuitee
L
Lindsay • couple • gb
10
Outstanding care when mother became unwell
Pros:

So chic and they have thought of everything in the room from complementary fruit, milk and oatmilk, umbrella, the most exquisite bathroom items… and all so fabulously presented! Downstairs, the bar, lounge, dining space and magnificent library are all top notch! Staff exceptional in every way!

2026-08-07 • via Nuitee
A
Aura • couple • gb
9
I place to stay!!!
Pros:

Everything; from the front door to our room everything was perfect.

Cons:

The only thing I didn’t like that much was the matress, although it was not a problem for my husband.

2026-08-07 • via Nuitee
H
Heather • couple • us
8
Very nice
Pros:

Beautiful building. The staff were exceptional. The bed comfortable the bath looked great, but I thought if I got in it I might never be able to get out as it was so deep

Cons:

The bar prices were exorbitant. 2glasses of wine, 1 whisky, 1 black coffee £60! The room was tiny even for London standards

2026-08-07 • via Nuitee
A
Anya • couple • gb
9
2026-08-07 • via Nuitee
G
Grietje • solo_traveller • be
10
Perfect
Pros:

Iconic. And very friendly staff

Cons:

Everything was perfect.

2026-08-06 • via Nuitee
N
Nils • solo_traveller • de
10
Pros:

Ich übernachte in London immer im The Gore. Ein stilvoller Klassiker, komfortabel, sehr höfliches Personal. Ein ruhiger Rückzugsort mitten in London. Der Zimmerpreis war diesmal für London moderat.

Cons:

Sehr späte Zimmerreinigung (nach 15 Uhr). Laundry Service dauerte mehr als 48 Stunden.

2026-08-06 • via Nuitee
N
nicola • solo_traveller • gb
9
2026-08-05 • via Nuitee
N
Nargiz • couple • az
8
Cons:

кровати очень высокие. Человеку ростом 160 см тяжело забираться

2026-08-05 • via Nuitee
J
Jane • solo_traveller • gb
8
Pros:

Great location. Very helpful staff on reception desk and in the bar. Comfortable bed.

Cons:

Breakfast service could be better organised. One morning pot of tea took 30 minutes or more to be brought after ordering. One morning my husband's order of muesli had clearly been forgotten and only appeared after a second request, and about 10 minutes after I'd eaten all my breakfast. No apology for the delay. We've stayed here before and breakfast was much better organised then.

2026-08-04 • via Nuitee
A
Annemarie • solo_traveller • se
10
Pros:

Great location, quiet, quaint.

Cons:

Parking. The best overnight parking is what the hotel recommends. The water pressure and plumbing is weak.

2026-08-03 • via Nuitee
C
Carny • extended_group • il
9
מקום שקט, מאד יפה עם שירות אדיב ומקצועי.
Pros:

מבנה היסטורי מרהיב עם אווירה קסומה. חדר המתנה ליד הלובי מיוחד ביופיו. שרות אדיב ומקצועי.

Cons:

החדר ליחיד לצערי קטן מאד, מזרן המיטה רך מדי לטעמי וזרם המים במקלחת מאד מאד חלש.

2026-08-03 • via Nuitee
P
Peter • solo_traveller • gb
5
Extremely convenient for one-night visit to Royal Albert Hall but not for an extended stay.
Pros:

Beautiful building in ideal location. Friendly helpful staff. Good breakfast

Cons:

My small room lacked accessible curtains or blinds, The only seating was a rickety kitchen chair I could buy from a junk shop for £10, so it was impossible to sit and read or watch tv or eat if using room service.

2026-08-03 • via Nuitee
P
Penelope • couple • sg
10
Nowhere else like this. Fabulous.
Pros:

Gorgeous old school historical hotel. Charming, helpful and friendly staff. We stayed in the Judy Garland which was very special. The famous bar 190 of Rolling Stones fame still has an air of 60s magic and the cocktails are excellent!

2026-08-03 • via Nuitee
R
Richard • couple • gb
10
Pros:

Fantastic!

Cons:

nothing

2026-07-23 • via Nuitee
F
Francis O’Connor • couple • gb
1
A nice stay ruined by the staff when we checked out
Pros:

This would have been an enjoyable stay if the staff had not added the remainder of our deposit to our bill under spurious and seemingly random "staff charges" and had not informed us of this.

Cons:

On check in, we were asked for 50 pounds deposit a night, told it was to cover the minibar and would be returned. This is common in London and I paid 100 for 2 nights. On check out I was presented a bill to sign without comment and asked to sign it. They asked if I had used the mini bar and I said no. We never use it. I knew I owed for a breakfast and was owed about 40 pounds. I checked the bill carefully and saw they intended to pay me back 2 pounds. When I asked why, I was told that the rest was added to the room bills (with seemingly random percentage amounts) as a "staff charge". When I asked why, since that never happens in London and we had paid a charge for the room fixed in advance, they changed their comment to call it a "discretionary room/staff charge". So, in effect, they just added a chunk of my deposit to the bill, and didn't tell me. This "staff charge" is mentioned nowhere on their literature, or on Booking.com or anywhere else. ON THE CONTRARY, see the enclosed image which says the price INCLUDES ALL SERVICE CHARGES!!!! I had also been told explicitly that the deposit was for the mini bar and breakfast. So I can only conclude that it was a cheap and nasty trick, which RUINED my whole experience right there, and made me determined never to return. Only when I said, angrily, that "I am totally uninterested in paying for anything other than the breakfast" they made me a new bill. Nasty, cheap and utterly unexpected from a hotel like this.

2026-07-23 • via Nuitee
P
Peter • couple • gb
10
Perfect
Pros:

Friendly

Cons:

Nothing

2026-07-23 • via Nuitee
M
melanie • solo_traveller • gb
10
It always a pleasant place to stay. I was in London for the first weekend of the Proms at the Royal Albert Hall.
Pros:

I am always warmly greeted as I have been going to this hotel for a number of years now.

Cons:

Nothing not to like.

2026-07-22 • via Nuitee