DoubleTree by Hilton Madison Downtown

Hotels
Doubletree by Hilton
9.3 (468 reviews)
525 West Johnson Street , Madison , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Great location
Cons:
Heating issue in room
Limited amenities for ADA rooms

Categories

Cleanliness
9.34
The facility was clean and staff was friendly.
Service
9.81
Staff was friendly, very helpful, and professional.
Location
9.85
Great location with convenient access to downtown.
Room Quality
8.3
Some issues with heating in a room.
Amenities
8.83
Standard quality for this hotel tier.
Value for Money
9.29
Good pricing for the services offered.
Food and Beverage
9.34
Food was excellent and served hot.
Overall Experience
9.61
Had a pleasant stay despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:58

Property Description

Convenient Location
Located near the University of Wisconsin, DoubleTree by Hilton Madison Downtown offers easy access to Downtown Madison's attractions, making it the perfect choice for exploring the city.

Comfortable Accommodations
With modern amenities like flat-screen TVs, microwave, and refrigerator in each room, guests can relax and unwind in style. The private bathrooms with bath or shower add a touch of luxury to your stay.

Fantastic Amenities
From the 24-hour business center to the fitness center and outdoor patio, the hotel ensures that guests have everything they need for a comfortable and enjoyable stay.

Experience the best of Madison at DoubleTree by Hilton Madison Downtown. Book your stay now for a memorable visit!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability at check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that this property does not offer additional beds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.3
Based on 468 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.85
Room Quality: 8.3
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 9.34
Overall Experience: 9.61
T
Thomas solo_traveller us
9
2026-07-01 via Nuitee
S
Suzanne family_with_children us
10
Pros:

I loved the proximity to the University of WI and the parking onsite. I do not like paying for the parking but I understand it is Madison and the lack of parking is an issue. The lobby is very nice, the bar is awesome, the rooms are also very nice so I was pleasantly surprised. The staff was REALLY OUTSTANDING! I have never had such a helpful staff at the front desk. Usually I see anywhere from a bit rude to okay. The staff at the desk, no matter what time I was there, was fantastic.

Cons:

My hallway was noisy at times - we were right by the elavator and the ice machine. That's not really a hotel issue though. The shower has that super awkward handle where it takes forever for the water to get hot and then it's crazy hot and there's the typical low pressure you can't overcome. It's just a typical issue with all hotels though.

2026-06-30 via Nuitee
G
Gloria extended_group us
10
2026-06-29 via Nuitee
A
Alan couple us
8
Good place downtown
Pros:

Good location. Shuttle service was nice

Cons:

Price wish less then $300. That’s high

2026-06-29 via Nuitee
P
Peterson couple us
10
2026-06-28 via Nuitee
J
John family_with_children us
9
2026-06-28 via Nuitee
D
Durgesh couple au
8
Gem of Madison
Pros:

Great location, comfortable stay, cheerful staff, food was great. We stayed only 1 night but had great experience

Cons:

N/a

2026-06-25 via Nuitee
S
smadar solo_traveller il
8
Pros:

המיקום מצויין. המלון אסתטי ונקי והצוות סימפטי ועוזר.
אבל - בארוחת הבקר אין מגוון וחמור מזה - אין ירקות כלל. בשנים האחרונות רוב המלונות הכירו בערך הגשת הירקות בארוחת הבקר והיה מפתיע לגלות שמלון ברמה של Double Tree עוד לא הפנים את זה..

Cons:

מעבר להערות על ארוחת הבקר, חסר במקלחת telephone shower שזה אביזר חיוני מאד ומפתיע לגלות שזה חסר במלון הזה.

2026-06-08 via Nuitee
N
Nagihan couple tr
9
2026-06-03 via Nuitee
S
Shelly couple us
8
2026-06-02 via Nuitee
N
Naumovski extended_group us
10
2026-06-01 via Nuitee
S
Stull couple us
10
I love it
Pros:

Everything nice

Cons:

N/A

2026-05-31 via Nuitee
T
Taylor extended_group us
8
2026-05-28 via Nuitee
D
David solo_traveller us
10
2026-05-26 via Nuitee
S
Sandra solo_traveller gb
10
Pros:

The staff were absolutely amazing..so friendly and helpful. Special thanks to Bri, Mary and Patrick at the bar..who really looked after us. All the receptionists welcomed us everytime we passed the desk.

Cons:

N/a

2026-05-25 via Nuitee
J
John couple us
10
Delightful
Pros:

Friendly helpful staff.

Cons:

Beds were too soft.

2026-05-21 via Nuitee
T
Tracy couple us
10
2026-05-19 via Nuitee
B
Beauchene solo_traveller us
8
Pros:

The room was clean and orderly. The staff was super kind and it was in the perfect location.

Cons:

The breakfast buffet they offered was a standard continental breakfast but they charged 20 per person.

2026-05-17 via Nuitee
P
peggy solo_traveller us
10
Nice hotel, friendly staff.
Pros:

Very nice hotel with friendly staff. Parking was also easy. They also offer a free shuttle that can take you anywhere diwntown.

2026-05-07 via Nuitee
family_with_children us
10
2026-04-26 via Nuitee