Riverview Inn & Suites

not enough pillows for 2 people

The hotel wasn't clean, the internet was so glitchy and the TV would not work. No elevator for the upper level. The socket didn't work on the right side of the bed. Hair in the bathroom and tub was stained. The coffee maker was dirty and the drinking glasses were dirty also.

Everything nothing was OK with that place. The tubs are disgusting it smelt nothing was all right. The balconies are balconies like the jet tubs are disgusting and we did not say.

Absolutely filthy room, outlet on the floor with wires sticking out of it, outlet that did not work, two TVs in the room because one was broken and instead of removing it, they just stuck one in front of it, the carpet was dirty and had old food under the bed, there was a Rusty screwdriver on the floor for no reason, the towels were very small and we only received two of them for the four of us to stay, burn holes in the comforter stains all over the comforters, cobwebs everywhere, bathroom vent, full of dust, mold, and mildew in the tub, the list goes on…

The room smelled of urine, the tub was dirty, the comforter looked 20 years old and the pillows were extremely small. The remote for the TV was crushed and we needed to request a new one, which was provided. The towels were so small and thin they would not dry an adult. The counter was nonexistent. We left the same day without staying or using the facilities and we were not reimbersed for the day of arrival even though we left immediately to find a better hotel.

I think they answered both

Tile
Floors in bathroom need a lot of maintenance

When I checked in the lady at the desk gave me a key that did not work. I understand those things can happen but the way that she handled it made me very upset. First she said to wait until she was done with her current customer (that was fine) but then she told me to ask the house cleaner to help me when she could have said that in the first place. I do not understand why it was more important to check in the next customer rather that help correct my situation. Also the tv was hard to operate and the room was cold. The temperature controls were hard to figure out. Coffee and fruit? A danish or donut would have been nice to round things out. Did not have time to try out pool or shower.

The end tables were dusty, no overhead lighting in either room, the TV did not work in the living room, the coffee keurig was not clean, the comforter has white marks on it, the balcony slider was very heavy to move and the screens were all ripped.

The room smelled like humidity and if the rugs where wet and not dry the proper way.
The TV didn't work properly and control remote only buttons to change channels and volume worked, we couldn't even watch a movie... the pool didn't look clean ....was expecting something better for the price.

Run down. Room stunk of smoke. Bathroom sink was held up by unfinished 2x4s

This hotel was what I call "faded glory". It appears to have once been a Quality Inn. The price was right, given the big chains had ramped up their rates for college parents weekend. The room was standard- but very dated. The floor was clearly not vacuumed in a lot of places. The tub, shower, sink, were stained and old giving a dirty appearance. Bathroom tiles were cracked. The sink was cracked. There were some odd characters in the parking area. The coffee maker was dusty and I had no interest in using it. The refrigerator was either unplugged or broken- but definitely not cold. The oversized comforter was half draped on the floor. There was an empty tissue box in the wall mounted holder. There were cords wrapped around the lamp rather than tucked behind the desk. The ironing board had a hole in it. You get the idea. But- it was much cheaper than the big brands and we were only there to sleep and shower at the end of a long day.