Holiday Inn Express Baltimore West - Catonsville by IHG

Hotels
Holiday Inn Express
9 (698 reviews)
5701 Baltimore National Pike , Catonsville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Express check-in/check-out
Fax/photocopying
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Location
Staff Service
Comfortable Beds
Cons:
Cleanliness Issues
Breakfast Quality
Noise Levels

Categories

Cleanliness
8.23
Several reviews noted that some rooms were dirty and had issues with cleanliness.
Service
10
Staff was consistently mentioned as great, providing good service.
Location
9.7
Location is praised in multiple reviews for convenience and accessibility.
Room Quality
8.74
Most rooms are described as clean, though some had maintenance issues.
Amenities
9.19
Amenities were generally well-received, though some mentioned limited food options.
Value for Money
9.72
Good value for the price, especially with the cleanliness and comfort.
Food and Beverage
7.68
Breakfast options were frequently critiqued as below average and lacking variety.
Overall Experience
8.73
Overall mostly positive sentiments, with some specific concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:33

Property Description

Convenient Location and Modern Amenities

Holiday Inn Express Baltimore West - Catonsville, an IHG Hotel, is perfectly situated just 9 km from the Edgar Allen Poe Museum. With a seasonal outdoor pool, fitness centre, and shared lounge, this 3-star hotel offers a comfortable stay near key attractions like the University of Maryland and The Walters Art Museum.

Comfortable Rooms and Helpful Staff

Each room at the hotel features a TV, air conditioning, and a desk, ensuring a relaxing and productive stay. Guests can also take advantage of the business centre, snack bar, and multilingual staff available 24/7 for assistance in English, Spanish, and Hindi.

Nearby Attractions and Easy Access

Explore nearby landmarks such as the Sports Legends Museum at Camden Yards and Baltimore Convention Center, both just 11 km away. Plus, with free WiFi and family rooms, Holiday Inn Express Baltimore West - Catonsville is the ideal choice for your next visit to Catonsville.

Important information:

Please note, guests must be 21 years of age to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 698 reviews
Cleanliness: 8.23
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 9.19
Value for Money: 9.72
Food and Beverage: 7.68
Overall Experience: 8.73
K
Kerri extended_group us
10
We had an overall positive experience
Pros:

Even during their construction it was very clean and not noisy and great breakfast

Cons:

The only thing was the carts you put your luggage on was very weird and hard to use! Never seen that kind before at a hotel

2026-05-23 via Nuitee
T
Terrance solo_traveller us
10
Pros:

All things!

Cons:

1 staff member
Desk clerk
Male
Not very welcoming
I came in Friday night at about 9ish
Didn't get his name, but, if you want to pin who, 5.15.26

2026-05-21 via Nuitee
S
Shannon extended_group us
8
Room was fine other than lack of tv choices. Keys deactivated twice! Parking isn’t the best
Pros:

Location was perfect for our reason to be there

Cons:

Parking was very limited. There were people parked in handicap parking without tags or plates, we who have them weren’t able to use!
Keys kept deactivating

2026-05-18 via Nuitee
S
SOYOUN family_with_children us
8
2026-05-17 via Nuitee
S
Shane’ couple us
1
Would not stay here again
Pros:

Close proximity to areas of interest

Cons:

Parking, cleanliness of elevators and hallways, despite it being a non-smoking facility, the hallways reeked of marijuana

2026-05-10 via Nuitee
F
Fred solo_traveller us
5
marginal
Pros:

breakfast, mattress, shower

Cons:

public assistance accommodation
smell of weed
noise by running in the hall

2026-05-09 via Nuitee
J
Johnson family_with_children us
6
Cons:

construction going on

2026-05-04 via Nuitee
Y
Yatesha solo_traveller us
10
2026-05-01 via Nuitee
C
Canwar solo_traveller us
10
Pros:

Nice and clean and friendly

Cons:

NA

2026-04-29 via Nuitee
A
Allen couple us
10
A nice oasis
Pros:

Great beds, tasty breakfast and delightful staff

Cons:

No coffee maker in the room

2026-04-28 via Nuitee
P
Peggy couple us
10
2026-04-28 via Nuitee
A
Alexis couple us
9
2026-04-27 via Nuitee
H
Hood couple us
10
2026-04-25 via Nuitee
C
Courtney couple us
5
Pros:

The staff was nice

Cons:

The floors were dirty and no one cleaned our room

2026-04-25 via Nuitee
A
ashlyn couple us
10
2026-04-24 via Nuitee
A
Angela couple us
10
2026-04-20 via Nuitee
A
Arthur solo_traveller us
10
Pros:

Always caring. Love Mr. John. He is an excellent manager.

2026-04-20 via Nuitee
A
Alexander solo_traveller us
8
Pros:

Very nice hotel. Will be much nicer once they finish the renovation on the breakfast area.

Cons:

Breakfast options could have been better. I was there for three days and the breakfast was the same every morning.

2026-04-20 via Nuitee
M
Musa extended_group us
8
2026-04-17 via Nuitee
J
john b couple us
10
2026-04-14 via Nuitee