Travelodge by Wyndham Iowa City

The desk staff could not access my online check in and they claimed they did not have my request to add a dog to my stay was not received. I was charged twice for my dog. Once on the online check in and again with the front desk.
It seems the communication between the program and the hotel staff is very poor.

Even though our room was clean and the bed comfortable, it had a very bad smell in the room like animal pee. We turned on the air con but that made it worse. When mentioned to the staff member he was not overly concerned and said pets were allowed in the room which is strange as we had to sign a non smoking and pet waiver. Not impressed!
We were cold even with air con turned off as there was no duvet/quilt on the bed and no spare blanket in the room.

Our room had a very bad odor. It smelled very musty and moldy. The walls around the AC unit were dirty with black spots. You could see daylight in cracks around the unit as well. We were in room 128

Did not get our reservation correct.

There had been changes with staff at front desk so the lady was training. The man with her was very impatient and unkind with her. I felt bad for her.

Uninviting outside appearance. Room smelled musty. In need of upgrading

room, smell, check in experience, price

Said they couldn’t find my reservation even with my confirmation number had to go to different hotel

The room smelled strongly of disinfectant used to mask other odors

Other than she couldn't find my reservation when I got there. The first room that we got smelled terrible of dog pee and must. So we switched rooms and it seemed a little better until we got back later in the room was terrible. Terrible smell. We even left the windows open the ac on, and the fan going, did not feel very clean, even laying on the bed, or even to take a shower like what was actually cleaned and what did they clean with? It was very uncomfortable staying there, but too late to do anything about it. One other family complained of it smelling like cigar, really bad to, i will never stay here again.

Room temperature was awful. The air conditioner did not seem to remove any humidity so everything was very damp. No coffee maker in the room. The breakfast was pitiful. Only waffles and cereal. No protein.

The rooms were extremely musty and moldy smelling. There was mold on the bathroom ceiling. We asked to switch to a different room and the new room smelled terribly musty and moldy as well. When we left the property all of our clothes and bags smelled musty and moldy. It was very hard to sleep with the very dated wall ac units as the were extremely noisy and they would also blow the curtains open. To top it off the pillows that were offered on the bed were small square mini pillows. Only 3 of them for a double bed. I would expect these things from a $125 stay but not a place that cost me $250 a night. I will never stay there again or use booking.com as I feel reviews arent accurate and pricing was increased unreasonably.

The room smelled like mildew and wet dog. We went and bought spray. They need to shampoo the carpets. Our grout had signs of mildew. The breakfast was not good at all. Nothing was refilled once it ran out. For what people pay the breakfast should be better. No orange juice available. Tables were dirty.

Cleanliness- bathroom had hair all over the shower, old chewed up piece of gum on top of mirror, and small garbage pieces in corner

I did not stay there - no hot water.