Hilton Salt Lake City Center

Hotels
•
Hilton Hotels & Resorts
7.9 (411 reviews)
255 South West Temple , Salt Lake City , US
+1 801-328-2000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent central location near venues, convention centers and restaurants
Friendly and helpful staff (several named positive interactions)
Generally clean rooms
Comfortable room size and quiet rooms
Modern, well-equipped gym
Nice pool
Convenient for event/venue stays (repeat guests)
Good outside dining/local restaurant options
Easy check-in experiences cited
Pleasant views/windows and quiet at night
Cons:
High parking fees and limited parking availability; unexpected holds/charges
Rooms are dated with visible wear and tear (worn beds, aging fixtures)
Temperature control issues in some rooms (too cold)
Poor quality/expensive onsite breakfast
Occasional maintenance failures (broken toilet, lamp/lighting issues)
Some guests experienced unwelcoming staff or voucher/booking policy disputes
No microwave in some rooms / missing small amenities
Perception of poor value when add-on fees are included
Area concerns mentioned by one guest (safety perception)
Shower/bath condition raised as problematic by some guests

Categories

Cleanliness
7.5
Reviews repeatedly note rooms are generally clean but show visible wear and tear (dated finishes, worn bed, occasional broken toilet), so cleanliness is good but affected by maintenance issues.
Service
9.5
Multiple guests praise friendly, helpful staff and specific front-desk assistance (e.g., early check-in, named employees), though a few reports describe unwelcoming behavior and a problematic breakfast-voucher/parking charge incident.
Location
10
Location is consistently highlighted as excellent — central, close to venues, convention centers and restaurants — and is a primary reason guests choose this hotel.
Room Quality
7
Room size and comfort are often noted positively, but many comments cite dated rooms, worn beds, temperature control problems, and occasional maintenance faults (e.g., lamps/toilet issues).
Amenities
8.5
Onsite amenities like a modern gym and pool receive praise, though guests note missing conveniences (no microwave in some rooms), parking logistics, and mixed quality of other services.
Value for Money
5.5
Numerous complaints about high room rates combined with steep paid parking and unexpected holds/charges lead to poor perceived value despite central location and service quality.
Food and Beverage
6
In-hotel breakfast is criticized (described as one of the worst by a guest), though nearby restaurants/local fare are appreciated; overall F&B at the hotel is a weak point.
Overall Experience
9.2
Many guests report enjoyable, repeat stays citing cleanliness, helpful staff, and excellent location; however, the stay is tempered for some by charges, dated rooms, and breakfast/parking issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Amenities
Indulge in our indoor pool, hot tub, and a steakhouse, all conveniently located in the heart of Salt Lake City. Unwind in style and comfort during your stay.

Modern Comforts
Enjoy the convenience of a flat-screen TV, coffee maker, and private bathroom in every room. Upgrade to a room with a cozy seating area for extra relaxation.

Convenience at Your Fingertips
From a business center to a fitness center, we have all your needs covered. Plus, with ski equipment storage and car hire services, your stay will be stress-free and enjoyable.

Ready to experience luxury and convenience in Salt Lake City? Book your stay at Hilton Salt Lake Center now and make unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 411 reviews
Cleanliness: 7.5
Service: 9.5
Location: 10
Room Quality: 7
Amenities: 8.5
Value for Money: 5.5
Food and Beverage: 6
Overall Experience: 9.2
C
Crystal • couple • us
8
2026-10-27 • via Nuitee
M
Maaike • couple • il
7
2026-10-23 • via Nuitee
S
Shane • solo_traveller • us
5
Okay, but not great
Pros:

Location is everything on this hotel, and its proximity to convention centers and restaurants was unmatched.

Cons:

There were two major things. The rooms, although clean, are in a state of disrepair and need maintenance. It’s more of what you’d experience at a motel.

Second is the parking. Not only is it very expensive to park there, the chances of finding a spot may be next to zero and full size trucks are almost not an option.

2026-10-14 • via Nuitee
M
Melissa • solo_traveller • us
10
Great stay in downtown!
Pros:

Close to the Delta center!
Friendly staff and clean!

Cons:

Have to pay for parking.

2026-10-13 • via Nuitee
S
SALAH NORI • solo_traveller • iq
8
2026-10-11 • via Nuitee
M
Melissa • couple • us
10
2026-10-11 • via Nuitee
B
Bojan • solo_traveller • ba
10
2026-10-09 • via Nuitee
J
Jenna • solo_traveller • us
5
Cons:

$40+ for parking after paying over $200 for a one night stay. Ridiculous

2026-09-17 • via Nuitee
N
Nicole • family_with_children • au
6
Comfortable but you have to fight for what you pay for
Pros:

Great central location. Good room size and comfortable

Cons:

Staff were not welcoming. We had a room booked for 4 with breakfast included but only got given 2 breakfast vouchers because ‘that is their policy’. That is false advertising

2026-09-13 • via Nuitee
I
Ivy • couple • us
10
2026-08-29 • via Nuitee
W
Wanda • couple • ca
8
2026-08-27 • via Nuitee
J
Jeannine • couple • us
8
This was the 3rd time we have stayed there, I love how nice it is and how it is close to the venue we go to.
Pros:

Always so nice and clean, the staff are kind and helpful.

Cons:

The bed was a little worn, I sunk into a hole? Not so much a hole but a bed that has been used a lot.

2026-08-24 • via Nuitee
F
Flavia • couple • it
8
2026-08-24 • via Nuitee
R
Rob • solo_traveller • gb
2
Pros:

The lady at the front counter was very polite and made checking in easy.

Cons:

The front counter debited my bank card for fifty dollars in case of damages for which there were none. Also debited my bank card for thirty seven dollars for parking. Instead of reimbursement for fifty dollars they have reimbursed the parking payment and kept the greater amount. DISGUSTING I feel ROBBED.

2026-08-24 • via Nuitee
P
Phuong • family_with_children • us
10
Pros:

Very good

Cons:

Clean

2026-08-24 • via Nuitee
O
Ofemeilagi • couple • us
8
2026-08-22 • via Nuitee
R
Rod • solo_traveller • us
7
Beautiful room nice beds looks like a cloud to sleep on although couldn’t because the temperature was too cold. Could no
Pros:

Location

Cons:

Temp control in rooms. Too cold

2026-08-22 • via Nuitee
2
231mackh • Family • Greeley, Colorado
10
This is a must if are in the area.
Pros:

We were based from this hotel during Speed Week on the Bonneville Salt Flats. They did a great job and we enjoyed the restaurants and the local fare during the stay. They were great. A must stay IF you're there.

2026-08-21 • via Tripadvisor
K
Kevin • solo_traveller • us
9
easy and convenient stay
Pros:

room was clean and comfortable, gym was well equipped and modern.

2026-08-21 • via Nuitee
D
Devin • family_with_children • us
2
Scary stay downtown Salt Lake is not what it used to be
Pros:

The pool was nice, but I didn’t get time to use it

Cons:

Bad area and I paid a lot of money to not even have a microwave

2026-08-21 • via Nuitee