Hilton Salt Lake City Center

Hotels
•
Hilton Hotels & Resorts
8.3 (529 reviews)
255 South West Temple , Salt Lake City , us
+1 801-328-2000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High parking fees
Cleanliness issues

Categories

Cleanliness
7.63
There were some cleanliness issues reported.
Service
9.1
Staff were mentioned as friendly and helpful.
Location
9.14
Many reviews highlighted the hotel's central location.
Room Quality
8.09
Rooms were described as fine but had issues with pillows and noise.
Amenities
8.12
Good amenities but some shortcomings like limited breakfast options.
Value for Money
8.08
High parking fees and some rooms not living up to expectations affected value perception.
Food and Beverage
7.63
Breakfast was limited, affecting overall dining experience.
Overall Experience
8.6
Overall a good stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Luxurious Amenities
Indulge in our indoor pool, hot tub, and a steakhouse, all conveniently located in the heart of Salt Lake City. Unwind in style and comfort during your stay.

Modern Comforts
Enjoy the convenience of a flat-screen TV, coffee maker, and private bathroom in every room. Upgrade to a room with a cozy seating area for extra relaxation.

Convenience at Your Fingertips
From a business center to a fitness center, we have all your needs covered. Plus, with ski equipment storage and car hire services, your stay will be stress-free and enjoyable.

Ready to experience luxury and convenience in Salt Lake City? Book your stay at Hilton Salt Lake Center now and make unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 529 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
P
Peter • couple • au
9
2026-08-08 • via Nuitee
C
Chevy • couple • us
9
2026-08-06 • via Nuitee
H
Hans • couple • nl
8
Prima locatie voor paar dagen Salt Lake City
Pros:

Mooie centrale ligging in hartje Salt Lake City

Cons:

Douchen in bad kan echt niet meer

2026-08-04 • via Nuitee
F
F3247XGloganc • Solo travel
10
Great hotel
Pros:

Great hotel made even better by Jeffrey at the front desk!

2026-08-03 • via Tripadvisor
B
brian • couple • us
10
2026-07-25 • via Nuitee
N
Neelee • Business • Seattle, Washington
4
Dated rooms, expensive bar drinks, DIRTY carpet
Pros:

We were here for a martial art tournament. When we got to our room the AC fan was blowing hard. Room temp hovered between 72-73, but it was set for 65. The engineer came up to "blow" the bubbles from the pipes, but that did nothing. They said there was an HVAC event on 07/14 and explained with so many rooms and floors the system needed time to recover. But after 5 days??????

The bed pillows were useless, had to pile 2 on top of each other. They were very flimsy and should be replaced with something more ergonomic. Same with the bed. Too hard, not a pillow-top bed, just hard. Didn't sleep well at all during my stay because of the bed, pillows, and loud HVAC fan (even with ear plugs on!).

Carpet in the room was filthy. After showering I walked around the room, later looked at my feet at it was dirty again! Decided to use socks walking around in my room. White socks proved the carpets need thorough shampoo or cleaning. Same with the carpets in the conference rooms. OMG! So dirty and food on the ground, etc. Ick!!

The first night I had a 9oz glass of "Russian" white wine. It was $28.00!!! I asked the bar tender to show me the bottle. He wouldn't. My receipt showed Sonoma. That's definitely not Russian.

Note there is not a business center here. They replaced it with an overpriced market (aka self serve snack shop). If you want anything printed you have to email it to the front desk. Good luck!

The only plus was the staff members. They were all very polite, smiling, helpful, and accommodating. The hotel was within walking distance to several nice local restaurants with reasonably priced beer and wine compared to this hotel. I would recommend Ramblin Roads for breakfast. Squatters Pub, and Gracie's. Stay away from Sicilia Pizza. They leave their pizza out under the heat lamps for over 1 hour (but they'll warm it up for you in the microwave!! Yikes!).

2026-07-21 • via Tripadvisor
N
Neusa • couple • us
9
2026-07-20 • via Nuitee
J
Jonathan • solo_traveller • us
6
Overall my stat was great.
Pros:

The location was great! The bed was very comfortable.

Cons:

The bathroom is a bit dated

2026-07-16 • via Nuitee
D
Daizo • couple • us
6
2026-07-13 • via Nuitee
D
DIANA LETICIA • family_with_children • mx
7
BIEN, PERO PODRIA MEJORAR.
Pros:

ES UN HOTEL QUE CUENTA CON EXCELENTE UBICACION Y SUS INSTALACIONES MUY BIEN.

Cons:

QUE TUVIERA SERVICIO DE ROOM SERVICE. Y LOS REQUIRIMIENTOS QUE PEDIMOS COMO: SOFA CAMA YA ESTUVIERAN LISTOS CUANDO LLEGARAMOS.

2026-07-13 • via Nuitee
P
Pedro • couple • mx
10
2026-07-10 • via Nuitee
5
552briank • Couples • Fairfield, California
10
Nice place to stay in the middle of downtown
Pros:

Comfortable rooms and lots of amenities

2026-07-09 • via Tripadvisor
I
ILoveToRoam • Business
8
Nice location and great staff and service
Pros:

I like the hotel, but the beds were not comfortable for me.
I woke up with both sides hurting.
I like the location and the staff is very nice.
I also enjoyed the buffet breakfast and the service was great.
The hotel is very clean and in a good location.
The rooms are nice and large.
I did not have a chance to explore the rest of the hotel.
I would stay here again, but I thought the $37/night parking was too high.

2026-07-08 • via Tripadvisor
E
Erin • family_with_children • au
10
2026-07-02 • via Nuitee
M
MattTD • Business • Springfield, Ohio
10
Always look forward to staying here!
Pros:

I'll aspects of the stay were enjoyable. The staff is very attentive and efficient and the rooms are well appointed in the beds are very comfortable. Special kudos to the breakfast staff, especially Krishna, the omelette chef, who immediately knew my favorite eggs.

2026-06-27 • via Tripadvisor
T
Trek781655 • Couples
10
Great Stay in SLC
Pros:

The hotel was nice as always. The highlight was Jessica M at the front desk. She helped us with check in and local recommendations. She went above and beyond to make sure our room situation and requests were handled. Thank you.

2026-06-26 • via Tripadvisor
5
521giovannac • Business
2
Very bad experience
Pros:

I was very disappointed with my stay at the Hilton Salt Lake City.

The rooms are extremely dated and in need of renovation. The carpet was very dirty, and there was a noticeable buildup of dust on the walls, which was quite disgusting and made the room feel poorly maintained.

Another major issue was housekeeping. Daily cleaning service is not provided automatically—you have to specifically request it. This is not what I expect from a Hilton-branded hotel. In addition, the bathroom was not properly stocked and lacked basic supplies that should be standard for guests.

Hilton should conduct more thorough inspections before allowing a property to operate under its brand name. The overall condition and level of service did not meet the standards I associate with Hilton hotels.

Unfortunately, I would not choose to stay at this property again.

2026-06-20 • via Tripadvisor
C
C384AIcherylg • Family
10
Your fabulous staff
Pros:

Trofi room Natale Fabulous, omlet chef fabulous and night hotel desk gent with culie hair fabulous and young girl yesterday helped me with printing my tickets. Wonderful sll!!!

2026-06-17 • via Tripadvisor
G
G5231ASlisak • Couples • Nashville, Davidson County, Tennessee
10
SLC-Neal deGrasse Tyson brought us.
Pros:

Wonderful location, close to so many fantastic restaurants and things to do. The front desk was helpful and accommodating. Natalie in Trofi was very helpful and offered great suggestions.

2026-06-03 • via Tripadvisor
8
817jeffreyk • Friends getaway
10
Great Service!
Pros:

Experience was great. We had a server Natalie in the restaurant who was terrific. Very personal and professional.

2026-06-03 • via Tripadvisor