Hilton Salt Lake City Center

Hotels
•
Hilton Hotels & Resorts
8.3 (524 reviews)
255 South West Temple , Salt Lake City , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High parking fees
Cleanliness issues

Categories

Cleanliness
7.63
There were some cleanliness issues reported.
Service
9.1
Staff were mentioned as friendly and helpful.
Location
9.14
Many reviews highlighted the hotel's central location.
Room Quality
8.09
Rooms were described as fine but had issues with pillows and noise.
Amenities
8.12
Good amenities but some shortcomings like limited breakfast options.
Value for Money
8.08
High parking fees and some rooms not living up to expectations affected value perception.
Food and Beverage
7.63
Breakfast was limited, affecting overall dining experience.
Overall Experience
8.6
Overall a good stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Luxurious Amenities
Indulge in our indoor pool, hot tub, and a steakhouse, all conveniently located in the heart of Salt Lake City. Unwind in style and comfort during your stay.

Modern Comforts
Enjoy the convenience of a flat-screen TV, coffee maker, and private bathroom in every room. Upgrade to a room with a cozy seating area for extra relaxation.

Convenience at Your Fingertips
From a business center to a fitness center, we have all your needs covered. Plus, with ski equipment storage and car hire services, your stay will be stress-free and enjoyable.

Ready to experience luxury and convenience in Salt Lake City? Book your stay at Hilton Salt Lake Center now and make unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 524 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
P
Pedro • couple • mx
10
2026-07-10 • via Nuitee
5
552briank • Couples • Fairfield, California
10
Nice place to stay in the middle of downtown
Pros:

Comfortable rooms and lots of amenities

2026-07-09 • via Tripadvisor
I
ILoveToRoam • Business
8
Nice location and great staff and service
Pros:

I like the hotel, but the beds were not comfortable for me.
I woke up with both sides hurting.
I like the location and the staff is very nice.
I also enjoyed the buffet breakfast and the service was great.
The hotel is very clean and in a good location.
The rooms are nice and large.
I did not have a chance to explore the rest of the hotel.
I would stay here again, but I thought the $37/night parking was too high.

2026-07-08 • via Tripadvisor
E
Erin • family_with_children • au
10
2026-07-02 • via Nuitee
M
MattTD • Business • Springfield, Ohio
10
Always look forward to staying here!
Pros:

I'll aspects of the stay were enjoyable. The staff is very attentive and efficient and the rooms are well appointed in the beds are very comfortable. Special kudos to the breakfast staff, especially Krishna, the omelette chef, who immediately knew my favorite eggs.

2026-06-27 • via Tripadvisor
T
Trek781655 • Couples
10
Great Stay in SLC
Pros:

The hotel was nice as always. The highlight was Jessica M at the front desk. She helped us with check in and local recommendations. She went above and beyond to make sure our room situation and requests were handled. Thank you.

2026-06-26 • via Tripadvisor
5
521giovannac • Business
2
Very bad experience
Pros:

I was very disappointed with my stay at the Hilton Salt Lake City.

The rooms are extremely dated and in need of renovation. The carpet was very dirty, and there was a noticeable buildup of dust on the walls, which was quite disgusting and made the room feel poorly maintained.

Another major issue was housekeeping. Daily cleaning service is not provided automatically—you have to specifically request it. This is not what I expect from a Hilton-branded hotel. In addition, the bathroom was not properly stocked and lacked basic supplies that should be standard for guests.

Hilton should conduct more thorough inspections before allowing a property to operate under its brand name. The overall condition and level of service did not meet the standards I associate with Hilton hotels.

Unfortunately, I would not choose to stay at this property again.

2026-06-20 • via Tripadvisor
C
C384AIcherylg • Family
10
Your fabulous staff
Pros:

Trofi room Natale Fabulous, omlet chef fabulous and night hotel desk gent with culie hair fabulous and young girl yesterday helped me with printing my tickets. Wonderful sll!!!

2026-06-17 • via Tripadvisor
G
G5231ASlisak • Couples • Nashville, Davidson County, Tennessee
10
SLC-Neal deGrasse Tyson brought us.
Pros:

Wonderful location, close to so many fantastic restaurants and things to do. The front desk was helpful and accommodating. Natalie in Trofi was very helpful and offered great suggestions.

2026-06-03 • via Tripadvisor
8
817jeffreyk • Friends getaway
10
Great Service!
Pros:

Experience was great. We had a server Natalie in the restaurant who was terrific. Very personal and professional.

2026-06-03 • via Tripadvisor
W
Wenwei • couple • us
7
2026-06-02 • via Nuitee
J
Jessica • couple • us
4
Pros:

Clean and good restaurant

Cons:

Room got downgraded, paid for valet and valet was never there and we always had to wait or find someone to call the valet.

2026-05-30 • via Nuitee
D
Denis • solo_traveller • de
4
Pros:

Betten und Bergblick

Cons:

Hotel ist stark in die Jahre gekommen, Zimmer hat schon arg gelitten, Minibar leer, Klimaanlage laut. Billige Kaffeemaschine auf dem Zimmer und Pappbecher.
30$/Person für ein Frühstück, 40 mit Getränken.
Preis/Leistung passt nicht. Hab von Hilton mehr erwartet...

2026-05-07 • via Nuitee
J
Jimmy • couple • au
9
2026-05-05 • via Nuitee
T
Tanaya • solo_traveller • us
10
2026-04-30 • via Nuitee
T
Travel04692606674 • Business
10
Excellent stay
Pros:

I had an excellent stay and Natalie in the Restaurant was an excellent host

2026-04-18 • via Tripadvisor
R
Rytis • family_with_children • lt
9
Pros:

Spacious room, comfortable beds, central location, fabulous breakfast.

2026-04-16 • via Nuitee
A
Angi • couple • us
8
2026-04-16 • via Nuitee
G
genysus • Business • Grand Rapids, Kent County, Michigan
2
Increased price from booking and paper thin walls
Pros:

I made the reservation at the Hilton Honors rate of $159. They changed the rate, made it non cancelable, increased the cost to $280. Absolutely a scam hotel.

On check in after arriving from a long flight, I put my things in the closet in the drawers. Then apparently someone with a loud cough or typhoid, checked into the room next door. I could hear them coughing so loudly. It was like they were in the bed with me. I could hear them use the toilet and get sick. I called and asked for a different room because these walls are paper thin. They moved me in the evening after I packed everything up again. I thanked them, however, when I pulled back the sheets to go to bed, there was hair in the bed. Gross super gross. Then on checkout, they changed my rate from $159 for the Hilton Honors rate, of which I am a Hilton Honors member and a Hilton property owner however however they magically changed it to $284!! Absolute scam. I spoke with the desk manager, and they could care less. I stay in Hyatt Hotels and Marriott hotels 200 nights a year and remember well why I avoid Hilton Hotels like the plague. This is an example of a hotel that scams people at every opportunity.

2026-04-09 • via Tripadvisor
J
JOAN • solo_traveller • gb
6
It’s a shame the cleanliness was sub standard not what I expected from Hilton hotels .
Pros:

Size of room good storage facilities
Clean bed and good white bed linens and nice towels

Cons:

Not clean
Black pubic hair next to tap in bath
Small black hairs on toilet top and base of toilet not be cleaned
Floor not cleaned in bathroom as small particles found in various areas of it
No facilities for in house dining , only delivery service

2026-04-06 • via Nuitee