Rafaela Hotel Heidelberg

Hotels
9.1 (1691 reviews)
Lutherstr. 17 , Heidelberg , de

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and well-maintained rooms
Cons:
Limited parking availability
Breakfast items need timely replenishment

Categories

Cleanliness
9.18
Overall sentiment indicates the hotel is clean and well-maintained.
Service
9.35
Staff is consistently described as friendly and attentive.
Location
9.19
Convenient and quiet location near the city center.
Room Quality
9.14
Rooms are described as modern, cozy, and well-equipped.
Amenities
8.67
Standard amenities available; some suggestions for coffee makers or kettles.
Value for Money
8.93
Good value indicated by overall positive sentiments.
Food and Beverage
9.18
Breakfast variety and quality praised highly.
Overall Experience
9.15
A memorable stay with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:26

Property Description

Modern Accommodations
Rafaela Hotel, nestled in Heidelberg's Neuenheim district, offers contemporary rooms with flat-screen TVs and stylish half-open bathrooms. Each room features a private bathroom with free toiletries and a fridge for added convenience.

Convenient Location
Situated just a short stroll from Heidelberg's Old Town, guests can easily explore the city's cultural gems like the theatre and university. The iconic Heidelberg Castle and the charming Heidelberg Zoo are also within close proximity, perfect for a day of sightseeing.

Family-Friendly Amenities
Families staying at Rafaela Hotel can take advantage of the on-site children's playground, ensuring that the little ones are entertained during their stay.

Book your stay at Rafaela Hotel now and experience modern comfort in the heart of Heidelberg!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 19.50 per day.

Location

Guest Reviews

9.1
Based on 1691 reviews
Cleanliness: 9.18
Service: 9.35
Location: 9.19
Room Quality: 9.14
Amenities: 8.67
Value for Money: 8.93
Food and Beverage: 9.18
Overall Experience: 9.15
K
Kress-Hell • solo_traveller • de
8
2026-05-30 • via Nuitee
A
Ayar • solo_traveller • de
8
2026-05-30 • via Nuitee
M
Mary • extended_group • ie
8
2026-05-29 • via Nuitee
K
Ka Yuk • family_with_children • us
7
Enjoy the two nights stay at this local hotel. The neighborhood is nice and we can walk toward the park and the lake fo
Pros:

Nice staff at reception serving guest as well as breakfast that I included in the booking. It is a small boutique type of hotel. A nice little welcoming chocolate in the room as well as welcoming drink and farewell gift is a special touch and appreciated. Room size is decent. Not sure if it was due to assigning us the handicap room due to reason of my last minute booking. It was on basement ground level floor right next to the stairs walking upwards. Passing by guests can see our room. We closed the curtains to get privacy.

Cons:

Room size is decent. Not sure if it was due to assigning us the handicap room due to reason of my last minute booking. It was on basement ground level floor right next to the stairs walking upwards. Passing by guests can see our room. We closed the curtains to get privacy. Mentioning all family room in on basement level. It might be something to note when family guests book at this hotel.

Secondly, parking space is extremely limited and nothing available right outside the hotel. Ok to stop and drop luggage only. Luckily it was Sunday and following Monday was public holiday, we managed to find a parking space quite a walk like 15 mins. away, but didn’t have to pay.

2026-05-29 • via Nuitee
H
HALİL • family_with_children • tr
9
Merkezi konumda oldukca temiz bir oteldi. Cocuklu aileler icin tercih edilebilir.
Pros:

Konumu harikaydi. Odaya girdigimizdeki kucuk surprizler oglumu mutlu etti. Ayrica otelde kahvalti yapmasak bile sululan ucretsiz icecek kuponlari sevimliydi. Oda buyuklugu guzel temizlik iyiydi.

2026-05-27 • via Nuitee
S
Sebastian • family_with_children • li
9
2026-05-26 • via Nuitee
R
Rita • couple • lu
9
Pros:

Il manquait certains aliments que j’aime manger le matin, mais c‘est affaire de
goût

2026-05-26 • via Nuitee
A
Anna-Lena • couple • de
10
Alles top
Pros:

Ein sehr schönes kleines Hotel mitten in Heidelberg!wir haben uns sehr wohl gefühlt. Wir würden defintiv wieder kommen.
Vor dem Hotel ist ein belebter Platz mit 2 Restaurants und draußen Plätzen. Für uns war es eine Einladung, dass flanieren zu beobachten. Die Fenster isolieren sehr gut sobald sie zu sind.

2026-05-26 • via Nuitee
Q
Quang Liem • couple • de
9
Es passte alles. Wir kommen gerne wieder.
2026-05-26 • via Nuitee
G
Gunnar Steinn • couple • is
10
2026-05-26 • via Nuitee
B
Bettina • solo_traveller • de
10
Modernes Hotel auf der anderen Seite vom Neckar, klein aber fein
Pros:

Super nettes Personal, leckeres Frühstück (Buffet). Gute Lage, ca. 25 Minuten bis zum Schloss Heidelberg. Modernes Zimmer, alles sehr gepflegt und sauber.

2026-05-25 • via Nuitee
O
oswald • solo_traveller • nl
8
2026-05-24 • via Nuitee
H
Helmut • couple • de
10
Pros:

Sehr schönes Hotel, tolle Zimmer,gut durchdacht. Tolles Frühstück und hervorragender Service!

2026-05-23 • via Nuitee
N
Najlaa • family_with_children • nl
10
Vriendelijk personeel
Pros:

Het personeel was uitermate vriendelijk! Enorm gastvrij :)
Fijne kamer, goede ligging!

2026-05-23 • via Nuitee
A
Armel • couple • fr
8
Hôtel très agréable dans un environnement calme proche de la vieille ville
Pros:

La chambre était confortable et bien agencée, l’environnement très agréable avec une petite place en face de l’hôtel

Cons:

J’avais sélectionné des hôtels avec parking et l’hôtel, contrairement à ce qui est indiqué, n’en possède pas. Du coup, parking couvert à proximité à plus de 20 € la journée, ce qui augmente de façon significative le prix de la chambre. Erreur de booking ou de l’hôte ? A corriger rapidement.

2026-05-22 • via Nuitee
L
Lucile • family_with_children • fr
10
Pros:

Le personnel est d’une amabilité et d’une gentillesse remarquable. La chambre était propre et agréable.

2026-05-22 • via Nuitee
J
Joachim • solo_traveller • de
10
Wir kommen gerne wieder !
Pros:

Sehr freundliches und hilfsbereites Personal.
Tolle Lage, Zentrum nah,
nette Lokale in unmittelbarer Umgebung.
Nicht weit entfernt von den Unikliniken.
Gemütliche Atmosphäre im Hotel.
Sehr gutes Frühstück.
Hat einfach alles gepasst.

2026-05-21 • via Nuitee
H
Harald • solo_traveller • de
9
2026-05-21 • via Nuitee
D
Daniel • solo_traveller • cz
10
Pros:

Spotless, quiet and cosy as usual

2026-05-20 • via Nuitee
K
Kerstin • couple • ch
9
2026-05-20 • via Nuitee