Ramada Plaza by Wyndham Portland

Hotels
Ramada
7.6 (2911 reviews)
155 Riverside St , Portland , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated room features

Categories

Cleanliness
6.48
Multiple mentions of cleanliness issues, including bugs and unclean toilets.
Service
7.95
Friendly and courteous staff received positive mentions.
Location
8.49
Close to amenities and convenient for business travel.
Room Quality
7.44
Rooms were noted as clean and comfortable, but some were outdated.
Amenities
7.47
Good amenities like a pool and fitness room, despite some issues.
Value for Money
7.43
Generally perceived as good value, with some negative impacts from cleanliness.
Food and Beverage
7.98
Breakfast options were well-rated.
Overall Experience
7.55
Overall satisfactory experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:34

Property Description

Modern Comfort and Convenience
Experience a stay of modern comfort and convenience at Ramada Plaza by Wyndham Portland. Each air-conditioned room is equipped with a TV and a private bathroom for your relaxation. Enjoy complimentary WiFi throughout the property and make use of the free toiletries and hair dryer provided for your convenience.

24-Hour Front Desk Assistance
Rest easy knowing that our 24-hour front desk staff is always available to assist you during your stay. Whether you need recommendations for local attractions or any other assistance, our dedicated team is here to make your stay as pleasant as possible.

Convenient Location
Located just a short distance from Westbrook College Historic District and various other attractions, Ramada Plaza by Wyndham Portland offers easy access to explore the city. Don't miss the chance to stay at our hotel for a comfortable and memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PWM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 2911 reviews
Cleanliness: 6.48
Service: 7.95
Location: 8.49
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.55
S
Sabine family_with_children de
5
2026-08-29 via Nuitee
R
Richie couple us
9
We stayed 5 nights and did day trips around town.
Pros:

Really like the fact we didn’t have to travel to eat breakfasts. Room was clean and bed comfortable. Having a washer and dryer enable us clean our clothes without leave the building. Staff very friendly and answered all questions.

Cons:

Actually everything was very good, no complaints.

2026-08-29 via Nuitee
S
Sabine solo_traveller de
6
2026-08-29 via Nuitee
S
Suzanne solo_traveller us
8
It was a good fit for my needs.
Pros:

It was comfortable.

Cons:

There was a pot smoker on my floor. That was not so great.

2026-08-29 via Nuitee
P
Paula couple us
5
2026-08-28 via Nuitee
P
Peter couple us
9
2026-08-28 via Nuitee
1
13richies Solo travel
10
Eastern states vacation
Pros:

Room was very clean and comfortable.

2026-08-27 via Tripadvisor
B
Beal solo_traveller us
9
Pros:

You had a restaurant bar on one side and a breakfast hall on the other side, you can't beat it. There was nothing to complain about.\n 6

2026-08-27 via Nuitee
V
Valerie couple gb
3
Did not like this place - very expensive for the state it is in
Pros:

The restaurant next door

Cons:

Everything - the place is dirty - they need to clean a lot more and do it better - the rooms smell of dog
Everywhere needs a refresh
Beds worn out - too soft - pillows too small
Pool - a lot of chlorine - whole of ground floor smells of it but still felt dirty

2026-08-27 via Nuitee
M
Marina solo_traveller il
7
2026-08-27 via Nuitee
E
Eddie & Norma solo_traveller us
8
2026-08-25 via Nuitee
J
JoeMilan solo_traveller it
7
Pros:

Per la zona il prezzo andava bene. Piscina non bellissima/rinnovata ma più che sufficiente per un tufo e un attimo di relax. Camera abbastanza grande e comoda.

Cons:

Il bagno, va rifatto, e l'aria condizionata che buttava aria direttamente sul letto. Non faceva caldo, quindi l'abbiamo spenta.

2026-08-25 via Nuitee
V
Valerie couple gb
3
Would never go to this group again - extremely disappointed - spoilt this part of our holiday
Pros:

Size of room was good

Cons:

Where to start! - 1st room had a horrid smell, carpets completely worn out and simply could not sleep on bed. So worn out that when we sat on it we felt like we would fall off. Felt dirty. Asked to move - 2nd room beds and carpet better but still had a smell - thought it could be the very noisy air con, or that the room had had dogs in. While building very tired needs a very good clean and refresh. No housekeeping during stay - yet due to cleanliness I would say it needs more cleaning not less. Did not use swimming pool as it was clearly overdosed with chlorine - whole ground floor smelt of it and again it did not feel clean - very important to keep pools and pool areas clean. If we had paid a budget price and was going for a budget stay I may have been less critical but I consider it expensive for the state it was in. We nearly left on the first night but we have saved a long time for this holiday and paying for two nights somewhere else was not in our budget. We would have liked a kettle - coffee machines need to be kept clean if they expect us to use it to make tea - it was not clean ! They provided coffee and water in the lobby but this is not convenient when you first wake up. They are trying to do all the things expected of a hotel in this price range and compared to competitors for this range of hotel - but doing everything badly.

2026-08-25 via Nuitee
M
Myra solo_traveller us
8
My basic needs were met for comfort, cleanliness, location & safety. I will not hesitate to return.
Pros:

It is a dated property with nice updates and an efficient front desk. Nice to have sofa, table and nice chair as options. Comfy bed and good size bathroom. Convenient location to stay in Portland Great value through Booking.com. My interactions with housekeeping were pleasant.

Cons:

What i didn't like is missing out on my Wyndam Rewards points. No fault of Booking.com. I will need to book using Wyndam in order to use the points I have earned or lose them. It is why I chose Ramada Inn in the first place. Paid more for the room when extending my stay. Front desk would not allow the original rate of first night. There was a Grumpy boss woman who would not look at me -- but would only answer the one helping me. Impersonal and dismissive. It is how you do your job that matters. Explaining the rules in a friendly matter is a show of respect and hospitality. I did not react just made note. You never know what is going on in the lives of another. However it is such a missed opportunity.

2026-08-24 via Nuitee
A
Angie couple us
6
I’d pay extra to go somewhere else. I paid for a long and hot a queen which seemed like a full
Pros:

Location

Cons:

We went up to counter to check in and lady went over answered phone without even saying I’ll be right with you total ignored us. The phone rang she answered it with out checking us in first. Even if she answered the phone she decided to book them a room instead of telling them please hold and check us in. We just stood there with no response. Check in was behind and when I said I message on the app and was told 1 I could come at 1 shouldn’t be a problem she basically called me a liar with not those exact words. I paid for a king but got a smaller room just so we could check in on time by 3 which is a whole other issue. We needed to be downtown by 4 for a wedding. A hotel shouldn’t book out so many rooms without the staff to support the 3 pm check in !!!

2026-08-23 via Nuitee
C
Cylkowski couple us
10
2026-08-23 via Nuitee
K
kate family_with_children us
7
My stay included myself and four kids and three other adults. This was a frat stay for our crew. Pool and hot tubs were
Pros:

The location right off the interstate. Close to lots of restaurants. Staff were quite friendly and pleasant. Rooms were good size and beds were comfortable.

Cons:

Ac/ heater needed to be cleaned. When we ran the heat there was a burning smell. Ac was fine.

2026-08-23 via Nuitee
K
Karen couple de
3
Nie wieder!
Pros:

Nichts

Cons:

Unangenehmer Geruch im Zimmer, der über den Aufenthalt anhielt. Gruselige Lage, uraltes Bad, ekliger, brauner, alter Teppichboden

2026-08-23 via Nuitee
I
I8979WFalisonl Couples
10
Good stopover base
Pros:

Excellent one night stopover on our way back down the coast.

2026-08-22 via Tripadvisor
D
Dorothy Maxwell solo_traveller us
9
Pros:

The staff were wonderful! Beautiful facilities and excellent value. Bed a little too hard, but overall great!

Cons:

Just mattress being a bit hard

2026-08-22 via Nuitee