The Westin Dallas Fort Worth Airport

Hotels
•
Westin
8.5 (466 reviews)
4545 West John Carpenter Freeway , Irving , US
+1 972-929-4500

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Paid
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly staff
Convenient location
Cons:
Slow shuttle service
Missing room amenities
Poor customer service
Breakfast not complimentary

Categories

Cleanliness
7.96
The room was clean and well maintained, but some issues reported with room quality.
Service
9.43
Front desk and restaurant staff were friendly, but there were notable issues with customer service responsiveness.
Location
9.47
Location was excellent for stays close to airport and convenient overall.
Room Quality
7.92
Room quality didn't meet expectations with mismatched reservations and some maintenance issues.
Amenities
8.95
Hotel had a lot of amenities, but some expected items were missing.
Value for Money
7.91
Value perceived as low due to additional charges for parking and breakfast.
Food and Beverage
7.46
Breakfast not good enough for this class and price.
Overall Experience
8.93
Overall experience was pleasant despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:06

Property Description

Luxurious Amenities
This hotel adjacent to Dallas Fort Worth Airport offers a rooftop pool, free airport shuttle, and in-room spa services for a truly luxurious stay.

Culinary Delights
Indulge in Southwestern cuisine at the BlueFire Grille, enjoy Starbucks coffee at The Cafe, or grab a snack at the Market - a perfect treat for your taste buds.

Convenience and Comfort
With free WiFi, parking, and a business center, along with a fitness room and 24-hour room service, the Westin Dallas Fort Worth Airport ensures a convenient and comfortable stay for all guests.

Book now to experience the perfect blend of luxury, convenience, and comfort at the Westin Dallas Fort Worth Airport!

Important information:

Please note that the seasonal pool is closed annually from November through March.

Please note that dogs are the only types of pets allowed at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

8.5
Based on 466 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 8.93
G
George • couple • us
1
2026-09-19 • via Nuitee
S
Shaunte • solo_traveller • us
10
Great place to stay!
Pros:

The property was clean and well maintained. Lighting outside was decent. I loved how close it was to the airport.

Cons:

The airplanes fly directly over this property. It was not a deal breaker as they stop flying at a certain time at night but by early morning they are back flying again lol.

2026-09-14 • via Nuitee
S
S Kathryn • couple • us
9
2026-09-01 • via Nuitee
A
AbdullRahman • couple • us
9
2026-08-31 • via Nuitee
D
Ddeprima • solo_traveller • us
10
Pros:

We enjoyed the comfortable beds and how fast the service was when we called for assistance.

Cons:

Only 2 things not fantastic were how tall the beds were. Comfy once you got up on it. My husband and I aren't very short. We needed a step stool. I needed a handicapped bath and 2 queen beds. Not a king bed. However staff brought me a shower chair that fit in the tub. Which was very appreciated. Our last stay here they didn't have those bath seats. So thank you!

2026-08-22 • via Nuitee
S
Suzanne • couple • us
10
Good stay in Dallas!
Pros:

Centrally located to where we were going.

Cons:

The rooftop pool was uninviting, not very attractive.

2026-08-21 • via Nuitee
L
Lourdes • couple • us
8
2026-08-17 • via Nuitee
D
Denise • couple • us
10
Awesome
Pros:

Staff was exceptional! From the front desk to the shuttle driver, I was greeted and made aware of what to expect during my stay. The restaurant/ bar staff are awesome. My questions were answered and I had what I wanted and needed.

Cons:

N/a

2026-08-16 • via Nuitee
J
Joseph • extended_group • us
10
Great place for meetings or conventions
Pros:

Comfortable rooms and close to places to eat.

Cons:

Parking

2026-08-16 • via Nuitee
C
Christopher • solo_traveller • cn
9
Cons:

Bed mattress was extremely firm and became painful.

2026-08-13 • via Nuitee
K
Kitty • solo_traveller • us
9
2026-08-12 • via Nuitee
M
Mata • solo_traveller • us
7
2026-08-02 • via Nuitee
A
Alexis • solo_traveller • us
9
2026-07-13 • via Nuitee
V
Valquiria • couple • us
8
Pros:

Location

Cons:

We used the shuttle to drive us to the airport because we left the car there for 7 days!The driver picked us up at 3 am!We supposed to stay at the terminal A!
The driver left us at the terminal B at 3 in the morning telling us that thevterminal B and the A was at the same!We could entry and just go!And guess what!Was rhe most terrible experience ever at this time in the morning!We almost lost our connection because of that!The worst experience ever!

2026-07-01 • via Nuitee
J
JENNIFER • couple • us
7
i also didnt like that we had a vent in the shower
Pros:

bar

Cons:

i didnt like the fact that we still had to pay for parking

2026-06-30 • via Nuitee
M
MIZUE • couple • jp
9
2026-06-28 • via Nuitee
M
Manning • couple • us
10
2026-06-23 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-06-22 • via Nuitee
R
Ryan • family_with_children • us
5
2026-06-21 • via Nuitee
T
Terri • solo_traveller • us
10
2026-06-19 • via Nuitee