Holiday Inn Express - Downtown San Diego by IHG

Hotels
•
Holiday Inn Express
8 (1637 reviews)
1430 Seventh Avenue , San Diego , us
+1 619-696-0911

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast options
Cons:
Noise issues
Cleanliness concerns
High parking fees

Categories

Cleanliness
7.5
Reviews indicate cleanliness was generally good, but there were mentions of dirtiness and issues with the bathroom AC vent.
Service
8.5
Staff was noted as friendly and accommodating, providing good service overall.
Location
9
Guests consistently praised the location as it was a major positive aspect across several reviews.
Room Quality
7
Feedback included complaints about noise and some dissatisfaction with the room conditions.
Amenities
8
Amenities were generally good, particularly the breakfast options, although there were some minor complaints.
Value for Money
7.5
Some guests felt the pricing did not reflect the quality due to additional charges for parking and issues experienced.
Food and Beverage
8.5
Breakfast was a highlight with good variety and quality, contributing positively to the overall experience.
Overall Experience
8
Despite some issues, overall guest satisfaction was relatively high, aligning well with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:49

Property Description

Prime Location in San Diego:
Located in the heart of San Diego, just 2 blocks from the convenient San Diego Trolley, the Holiday Inn Express Downtown San Diego offers easy access to the city's top attractions.

Deluxe Amenities:
Enjoy a complimentary hot breakfast bar featuring delicious options like scrambled eggs, bacon, and sausages. Unwind with a swim in the outdoor pool and savor a meal at the on-site Indigo Cafe.

Comfortable Accommodations:
Relax in guestrooms equipped with plush pillow-top mattresses, spacious work desks, and ergonomic chairs. Stay connected with complimentary wired and wireless internet access, plus the convenience of in-room refrigerators.

Book your stay at the Holiday Inn Express Downtown San Diego for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 35 per day.

Location

Property Accessibility

Total Disability Score: 84.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 11
  • Ramp Length: 7
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 1637 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8
P
piotr • family_with_children • pl
8
2026-07-25 • via Nuitee
E
Elaine • family_with_children • us
10
Pros:

The breakfast was definitely a perk. The space was clean, and there were many choices and varieties of food/beverages including fresh fruit, yogurt, pancakes, sausages. The hotel had amenities like coffee available all day in the lobby, and there was also a self-service laundry. The staff was also very helpful.

Cons:

On one of the days, we didn't receive housekeeping. We were only there for two nights so we didn't bother to complain. Plus, we returned to the room in the evening (out from the morning) so we didn't ask to have the room cleaned since it was already 6pm.

2026-07-25 • via Nuitee
A
Ana Belen • family_with_children • es
3
Aún no me han devuelto mi fianza de 50 $ por tarjeta bancaria
Pros:

La forma de hacer el checking muy exigente y al ser hispanos, note racismo

Cons:

El trato

2026-07-25 • via Nuitee
E
Erika • solo_traveller • ar
8
Pros:

La atención de los recepcionistas.
El desayuno bastante variado
Hotel práctico

2026-07-24 • via Nuitee
S
Sophia • couple • us
4
Rip off. Dirty AF. Not worth the money. Super dangerous outside. Human feces and used needles everywhere. And cockroache
Pros:

Nothing

Cons:

We paid extra for a king suite with a balcony. We got some beat up Dirty AF room with the smallest balcony and beat up sliding door. The towels had hair in them. The bathroom was crusty and dusty. The sink had weird yellow stuff in it. The shower looked funky and had hair and white substances all over it. Room service barely tried cleaning it. The floors were so dirty our white socks turned black like we walked outside. Homeless all over- and not to mention the moment we stepped outside there was human feces on the side walk and cockroaches crawling up the walls. The parking is so bad. You can barely drive through the narrow halls.

2026-07-22 • via Nuitee
K
Kate • couple • au
1
Informed staffed but they didn't care about the list of issues. Lucky I was only there 2 nights other wise I would h
Pros:

I can't say anything I liked about the Hoilday Inn

Cons:

Hair everywhere in the bathroom, mould in the bathroom, stains all over carpet, filthy toilet down stairs next to hotels restaurant.

2026-07-22 • via Nuitee
D
Deborah • solo_traveller • us
9
Pros:

Clean, comfortable, friendly staff at front dest and cleaning staff. Best breakfast ever

2026-07-22 • via Nuitee
S
Samajahe • couple • us
1
2026-07-22 • via Nuitee
A
Abraham • extended_group • mx
10
Pros:

Todo

2026-07-22 • via Nuitee
J
Jessica • family_with_children • us
10
It was something I have never experienced before.
Pros:

Everything was clean and had a good location for close by shops.

Cons:

Nothing

2026-07-20 • via Nuitee
H
Hector • solo_traveller • us
4
2026-07-20 • via Nuitee
E
Edith • solo_traveller • de
7
Pros:

Geräumiges Zimmer, alles, was man braucht, war da.

2026-07-17 • via Nuitee
W
wong • extended_group • us
7
2026-07-17 • via Nuitee
C
Carolina • family_with_children • co
9
Pros:

Tiene excelente ubicación, el desayuno es muy completo y la gente que atiende en el desayuno es muy amable.

Cons:

A los de recepción les falta uno poco más de amabilidad.

2026-07-16 • via Nuitee
M
Mészáros • solo_traveller • hu
10
2026-07-16 • via Nuitee
M
michael • couple • au
8
2026-07-15 • via Nuitee
V
Vera • family_with_children • mx
10
2026-07-15 • via Nuitee
S
Sandra • couple • ch
1
Do not book
Cons:

We were very disappointed with our stay and decided to leave after the first night, despite having booked and paid for three nights.

Unfortunately, neither the room nor the overall hotel experience reflected the price we paid. Both the room and the hotel had an unpleasant smell, and we were disappointed to discover that the pool was closed. Even if it had been open, the overall condition of the hotel appeared neglected and run-down, and we would not have felt comfortable using it.

In addition, there were construction works taking place around the hotel, which further affected our experience.

One positive aspect was that the parking area appeared to be well secured. This for sure because of the significant number of homeless individuals and people who seemed to be under the influence of drugs.

What was particularly frustrating was the lack of response from the hotel staff. After check-in, we received a text message asking whether everything was satisfactory. We replied (at our own expense, as international guests), explaining our concerns, but never received any response. We also attempted to call the hotel, which cost us approximately $20 due to international charges. After waiting in the queue for a considerable time, the call was eventually disconnected.

2026-07-15 • via Nuitee
M
Murat • solo_traveller • tr
10
2026-07-14 • via Nuitee
N
Nguyen • family_with_children • vn
10
2026-07-14 • via Nuitee