Comfort Inn & Suites

Hotels
•
Comfort
7.6 (928 reviews)
4 Balsam Street , Collingwood , CA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Hiking
See all facilities

Review Highlights

Pros:
Good central location (close to trails, downtown and activities)
Friendly, helpful staff
Complimentary breakfast well regarded
Comfortable beds/linens mentioned
In-room amenities: fridge, microwave, coffee maker
Good value for short stays
Cons:
Carpets dirty or must be replaced; hallway carpet smell
Bathroom cleanliness issues (hair, small counters)
Uncomfortable mattresses and poor pillows
Dated furnishings and cramped room layouts with too much furniture
Poor lighting in some rooms and a slow elevator
Noise in halls and an intrusive checkout reminder call; broken sofa bed/door hinge reported

Categories

Cleanliness
6.4
Mixed but leaning negative: several guests reported dirty carpets, hair in bathrooms and carpet smell in hallways, while a few reviews noted rooms and linens were clean.
Service
8.3
Generally positive: staff described as friendly and helpful in multiple reviews, though one guest noted a premature checkout reminder call.
Location
8.6
Strongly positive: many guests praised the central location for activities, trails, cycling and proximity to downtown and restaurants.
Room Quality
6.8
Mixed to negative: complaints about dated rooms, cramped layouts with too much furniture, uncomfortable mattresses and pillows, small bathroom counters and occasional broken sofa bed.
Amenities
7.6
Positive practical amenities: consistent praise for complimentary breakfast, plus mentions of fridge, microwave, coffee maker, iron/board and ample towels; occasional slow elevator.
Value for Money
7.6
Generally good value: several guests called it good value for money and suitable for short stays given the location and included breakfast.
Food and Beverage
7.9
Breakfast frequently praised as good, typical and in some cases excellent with many options; food is a notable positive.
Overall Experience
7.6
Overall mixed-positive: guests appreciate location, staff and breakfast, but recurring issues with cleanliness, dated rooms and some room-configuration/comfort problems temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location:
Located in Collingwood, Comfort Inn & Suites is a short distance from popular attractions like Collingwood Harbour, Blue Mountain, and Wasaga Beach.

Comfortable Accommodation:
Each room at Comfort Inn & Suites Collingwood is equipped with amenities like Cable TV, a fridge, work desk, and coffee making facilities. The bathrooms are stocked with toiletries and a hairdryer for your convenience.

Great Facilities:
Enjoy complimentary breakfast, free WiFi, a fitness centre, and a 24-hour front desk during your stay. Benefit from on-site parking at no extra cost.

Book your stay at Comfort Inn & Suites Collingwood for a relaxing and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

7.6
Based on 928 reviews
Cleanliness: 6.4
Service: 8.3
Location: 8.6
Room Quality: 6.8
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 7.9
Overall Experience: 7.6
A
Arshad • couple • ca
9
Beautiful
Pros:

Location

Cons:

A bit more clean

2026-11-02 • via Nuitee
S
Shelley • family_with_children • ca
6
It was great for what was needed.
Pros:

The room size. Friendliness of the staff. Walk-in g distance to many amenities and restaurants.

Cons:

Room was not well lit at all. Very dark. Carpets could have been cleaned more. Bathroom counter small. Lighting in bathroom difficult for females for makeup, etc.

2026-10-30 • via Nuitee
J
Jeff Schaller • couple • ca
8
Good location to stay for activities in the Collingwood area
Pros:

The room was clean, quiet, comfortable and we appreciate the breakfast so that we can get to our activities for the day.
The location of this hotel is good and allows us to be near the cycling activities we took part in this summer.

2026-10-30 • via Nuitee
N
natasha • couple • ca
6
Wish I had to put a different place
Pros:

I liked the location of the property and the bed was comfortable

Cons:

I didn’t like how there wasn’t any breakfast prepared and it took a long time for one thing to come out. Also didn’t like that we were called 40 minutes before checkout to remind us of our checkout. And the halls were really loud with kids running around and slamming doors.

2026-10-29 • via Nuitee
R
Roberta • extended_group • ca
8
2026-10-24 • via Nuitee
D
Dina • couple • ca
2
2026-10-23 • via Nuitee
S
Syed • couple • ca
8
2026-10-21 • via Nuitee
R
Robert • family_with_children • ca
9
Pros:

Comfort, accessibility, breakfasts

Cons:

Heat not working but quickly rectified.
Dated furnishings, etc.

2026-10-19 • via Nuitee
S
Sherman • family_with_children • ca
10
Great experience, Recommended!!
Pros:

Central location, good value for money, comfortable and great breakfast.

Cons:

Elevator was a little slow but didn’t bother me. We just used the stairs.

2026-10-15 • via Nuitee
N
Niki • couple • ca
8
2026-10-15 • via Nuitee
B
Brenda • couple • ca
6
Your hotel served our purpose for 1 night
Pros:

Hotel location was good, along with breakfast being quite good. We were not expecting the complimentary breakfast. That was a very nice bonus and we enjoyed all the options! But...the room was not very clean, with hair in the corners of the bathroom floor. I gave the sink a scrub, as it looked like it had been used. The bedding was clean, but the mattress was not comfortable. However, we are older and very critical of mattresses. So I was not expecting our kind of comfort! You definitely need different pillows. They were not good at all, with little to no shape and very lumpy. But all in all, your hotel served our purpose for 1 night.

Cons:

See above

2026-10-14 • via Nuitee
S
Svitlana • family_with_children • ua
9
Pros:

comfortable

Cons:

the room is clean but the bathroom isn't very good

2026-10-14 • via Nuitee
J
Julie • solo_traveller • gb
9
2026-10-14 • via Nuitee
A
AliAkbar • couple • ca
7
2026-10-13 • via Nuitee
A
Angus • solo_traveller • ca
8
Nice and perfect
Pros:

Close to where I needed to be, clean and comfortable

Cons:

Nothing

2026-10-13 • via Nuitee
C
Claudia • couple • ca
10
Excellent
Pros:

All good

Cons:

NA

2026-10-11 • via Nuitee
J
Julie • solo_traveller • gb
8
2026-10-11 • via Nuitee
S
Sandy • extended_group • ca
8
2026-10-09 • via Nuitee
A
Aniket • family_with_children • ca
9
Good satisfying
Pros:

Good location and clean property

Cons:

It’s ok

2026-09-16 • via Nuitee
H
Hanson • family_with_children • jm
7
Pros:

Staff , comfort of bed , good quality linens and towels , cleanliness

Cons:

Smell of carpet in hallways . Small passage to elevator like a closet.

2026-09-15 • via Nuitee