Comfort Inn & Suites

Hotels
•
Comfort Inn
8.2 (227 reviews)
4 Balsam Street, Collingwood, Ontario, L9Y3J4 , Collingwood , CA
+1 705-444-2144

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Elevator
Downhill skiing nearby
Cross-country skiing nearby
Hiking/biking trails nearby
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Location is convenient
Breakfast was good
Cons:
Cleanliness and maintenance issues
Negative feedback on room quality

Categories

Cleanliness
6.84
Multiple complaints regarding mold, odors, and overall lack of maintenance in the rooms.
Service
8.81
Mixed feedback on staff interaction; some complaints, but generally acceptable service.
Location
9.35
Guests appreciated the convenient location for their needs.
Room Quality
6.3
Issues regarding room size, cleanliness, and condition noted by several guests.
Amenities
8.83
Amenities like breakfast were positively mentioned, but renovations are needed.
Value for Money
8.29
Price perceived as high given the quality of accommodations.
Food and Beverage
9.34
Breakfast was mentioned positively.
Overall Experience
7.81
Overall mixed experience; significant issues highlighted but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:19

Property Description

Nearby Recreational Activities
Enjoy snowboarding, downhill skiing, and cross-country skiing right by the hotel. Hiking/biking trails and windsurfing are also conveniently close by.

Complimentary Continental Breakfast
Start your day right with a delicious continental breakfast served daily.

Convenient Amenities
Benefit from a business center, 24-hour front desk, and laundry facilities. Free self-parking is available.

Stay at Comfort Inn & Suites for a centrally located hotel in Collingwood, near popular attractions like Blue Mountain Ski Resort and Scandinave Spa Blue Mountain. Book now to experience comfort and convenience at its best!

Important information:

  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 227 reviews
Cleanliness: 6.84
Service: 8.81
Location: 9.35
Room Quality: 6.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 7.81
A
Audrey • solo_traveller • ca
3
Pros:

Le personnel chaleureux et professionnel!!!

Cons:

La chambre très très humide. Le bruit dans le corridor après 23h00 et dans la chambre à côté.

2026-07-25 • via Nuitee
S
Sabine • couple • de
5
2026-07-25 • via Nuitee
B
Brahim • solo_traveller • ca
9
2026-07-25 • via Nuitee
M
Michelle • solo_traveller • ca
10
Pros:

Easy to get to
Breakfast
Clean and comfortable

Cons:

Nothing

2026-07-24 • via Nuitee
S
Sapkota • couple • ca
8
It was very good
Pros:

Breakfast was good but wish it had more vegan vegetarian options

2026-07-20 • via Nuitee
J
Jeannie • solo_traveller • ca
8
2026-07-16 • via Nuitee
S
Sue • family_with_children • ca
10
Pros:

Good location and great breakfast!

2026-07-15 • via Nuitee
O
Olena • family_with_children • ca
7
2026-07-13 • via Nuitee
D
Darlene • couple • ca
10
would come back again
Pros:

breakfast was great, loved the room

2026-07-13 • via Nuitee
R
Rene • couple • ca
8
2026-07-12 • via Nuitee
J
Jeff • solo_traveller • ca
8
2026-07-12 • via Nuitee
C
Christina • couple • ca
10
2026-07-11 • via Nuitee
L
Laveena • family_with_children • ca
8
The overall experience was good. Staff was good just that the breakfast had very limited options .
Pros:

Simple to navigate , walking distance to almost everything like metro , Walmart n all the food joints, parking space.

Cons:

The breakfast and the sofa bed.

2026-07-09 • via Nuitee
A
Anand • solo_traveller • ca
4
2026-07-07 • via Nuitee
A
Arvin • solo_traveller • ca
10
Pros:

Love the bed and breakfast. It was clean and neat. Breakfast was so good!

Cons:

Everything was perfect

2026-07-06 • via Nuitee
M
Muthuthanthri • family_with_children • ca
9
2026-07-06 • via Nuitee
S
Sagarika • family_with_children • ca
5
Scary because of cockroaches
Pros:

Found so many cockroaches in the room crawling on the walls

Cons:

Cleanliness.. rooms were smelly

2026-07-05 • via Nuitee
C
Cristian • family_with_children • ca
10
Pros:

We are very satisfied, the room were so clean , comfortable and the staff were very accomodated and nice to us, we love it, everything was so accessible as well like the restaurant and the beaches.
Oh and by the way my kids love the breakfast and so are we😊😁, now they wanna go back again😅
Anyways its worth your money.

2026-07-03 • via Nuitee
S
Sarah • family_with_children • ca
1
Deserve a refund for how gross it was
Pros:

Nothing, I wish I booked with option for cancellation because we wanted to leave.

Cons:

It was beyond dirty, in disrepair, felt disgusting to sleep in. Did not use any blankets. Would never return want my money back.

2026-07-03 • via Nuitee
J
Jeff • family_with_children • ca
9
2026-07-01 • via Nuitee