Hilton Cariari DoubleTree San Jose - Costa Rica

Hotels
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Doubletree by Hilton
7.9 (1510 reviews)
4 miles southeast from SJO Int. Airport, parallel road to highway #1 Heredia Belén , San José , cr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Close to the airport
Friendly, helpful staff
Good/excellent breakfast
Nice pool and tropical atmosphere
Convenient location near restaurants/cafes
Shuttle service provided
Cons:
Beds often small (double instead of queen)
Rooms dated or bathrooms need renovation
Occasional odd smell or dark rooms
Some facilities not working or missing (fridge, kids area)
Extra charges / billing issues (water, breakfast)
Intermittent wifi or internet issues

Categories

Cleanliness
8
Multiple reviews explicitly call the hotel 'muy limpio' and well maintained, though a few mention a slightly odd smell or darker rooms, so overall cleanliness is good but not perfect.
Service
8.3
Repeated praise for friendly, helpful staff, excellent attention and assistance (e.g., accepting packages, attentive mozos); shuttle service also noted — overall service is a clear strength.
Location
8.9
Very consistently praised for proximity to the airport and nearby restaurants/cafes and convention center; location is a major positive for short stays.
Room Quality
6.8
Mixed feedback: some describe spacious/cozy rooms and a jacuzzi, but many note dated rooms, small double beds (requests for queen), dark rooms, missing minibars/fridges and worn bathrooms.
Amenities
8.2
Strong amenities cited often — pool, lounges, shuttle, good breakfast, poolside cafés and tropical decor — though a few guests noted missing or non-functioning facilities and lack of a kids' area.
Value for Money
7.4
Several guests say the hotel is worth the price with a good price/quality ratio, but reports of extra charges (water, breakfast billing issues) and some mediocre food impact perceived value.
Food and Beverage
7.8
Breakfast is frequently praised as very good or exceptional, though there are minor complaints (no cappuccino included, occasional mediocre meal quality).
Overall Experience
7.8
Overall impressions are positive with many guests recommending or returning for convenience and atmosphere, tempered by room-quality issues and occasional service/charge annoyances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 14:37

Property Description

Luxurious Facilities and Outdoor Pool: Enjoy a lavish stay at Doubletree with its outdoor pool surrounded by a beautiful garden. The 5-star lobby with a stunning chandelier and marble floors sets the tone for a luxurious experience.

Dining and Entertainment Options: Indulge in a variety of dining options at the hotel. From poolside breakfast areas to gourmet Costa-Rican dishes at Las Tejas, there's something for everyone. Unwind with drinks at Bar Chiquiri or catch sports on TV.

Convenience and Comfort: With amenities like a fitness centre, on-site gift shop, and free Wi-Fi, DoubleTree ensures a comfortable stay. Rooms with dark wood furniture, flat-screen TVs, and exclusive lounge access provide the ultimate relaxation.

Book your stay at Doubletree for a memorable experience in Costa Rica!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

7.9
Based on 1510 reviews
Cleanliness: 8
Service: 8.3
Location: 8.9
Room Quality: 6.8
Amenities: 8.2
Value for Money: 7.4
Food and Beverage: 7.8
Overall Experience: 7.8
M
Marco • solo_traveller • br
7
Pros:

Spacious. Nice pool.

Cons:

The room smelled musty. Causes respiratory and throat discomfort.

2026-09-11 • via Nuitee
W
William • couple • us
9
2026-09-09 • via Nuitee
H
Halladeb1 • solo_traveller • us
9
A slice of joy in San Jose CR
Pros:

The location is in a great place. They're a nice big rooms. The restaurant is excellent. The swimming pools and swim a bar are really quite nice. Great family location, food excellent for breakfast buffet, best one so far.

Cons:

NA

2026-09-01 • via Nuitee
A
Anthony • solo_traveller • nl
8
2026-08-30 • via Nuitee
C
Chris.Genève • family_with_children • ch
8
Pros:

Le confort, le petit déjeuner, la proximité de l'aéroport et la navette gratuite.

Cons:

Bruyant, a côté d'une route très bruyante.

2026-08-27 • via Nuitee
R
robert • solo_traveller • us
10
2026-08-27 • via Nuitee
B
Bruno • family_with_children • nl
8
2026-08-24 • via Nuitee
M
Miguel Angel • extended_group • pe
10
Bonita estadía, bonito hotel! Volveré 🤗🤗❤️❤️😍
Pros:

El ambiente, la ubicación y la habitación estuvieron perfectos. El personal de recepción muy amable, A1.
Recomendado a 1000. Espero volver a hospedarme en este hermoso y tranquilo hotel ❤️🤗

2026-08-22 • via Nuitee
D
David • family_with_children • gb
9
Great spot to decompress after a long flight!
Pros:

Beautiful tropical walkways, perfect pool, amazing buffet breakfast. Super comfy and spacious room. Kids loved it.

Cons:

The shower in the bathroom was a bit dated. Ran a bit hot and cold hard to get the right temp. Shower head was a bit limescale clogged.

2026-08-22 • via Nuitee
M
Maryna • solo_traveller • us
9
2026-08-22 • via Nuitee
M
Mischa • extended_group • nl
5
Pros:

The design of the hotel

Cons:

Exec lounge was not as exciting and not worth the upgrade

2026-08-21 • via Nuitee
T
T. • solo_traveller • nl
8
Zeer netjes, smalle bedden!!
Pros:

Zwembad, faciliteiten,gym prima

Cons:

Double bed erg smal..... voor gezin van 4 erg krap ( gelukkig maar halve nacht in hoeven te slapen)
.....

2026-08-21 • via Nuitee
A
Antoni Cornellana • solo_traveller • es
10
2026-08-20 • via Nuitee
A
Anastasios • couple • gr
8
2026-08-19 • via Nuitee
F
Felix • family_with_children • nl
6
2026-08-19 • via Nuitee
S
Sébastien • family_with_children • ca
8
Correcte pour les services mais il faudrait penser à rénover car à 300$ la nuit on s’attends à mieu…
Pros:

Les services, piscines et jacouzzi, l’emplacement

Cons:

C’est vieux, Les chambres en céramiques sont glissantes je suis tombé…

2026-08-19 • via Nuitee
A
Anita • solo_traveller • dk
10
2026-08-19 • via Nuitee
C
Carmen Gloria • family_with_children • cl
8
Muy buena
Pros:

La atención del personal, la limpieza

Cons:

Precios restaurante; falta de frigo-bar; no tener marcados con un color distintivo ( amarillo) los cambios bruscos o no visibles de nivel u otros puntos, en el desayuno no había mermelada natural

2026-08-17 • via Nuitee
M
Martysa008 • solo_traveller • au
4
Cons:

Day spa was a scam. Untrained masseuse left us feeling sore, my daughter had a really sore neck the next day.

2026-08-17 • via Nuitee
A
Anthony • solo_traveller • nl
8
2026-08-17 • via Nuitee