Hilton Vienna Waterfront

Hotels
•
Hilton Hotels & Resorts
8.2 (9567 reviews)
Handelskai 269 , Vienna , AT
+43 1 72777

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location with Danube views
Spacious, comfortable rooms
Very good and varied breakfast
Nice on-site restaurant (OXBO)
Helpful individual staff members (e.g., Ivan, bar waiter)
Ground-floor rooms accessible and convenient for business stays
Cons:
Housekeeping/cleanliness inconsistencies; missing slippers
Cold or overbearing reception staff reported in some cases
High parking fee (≈EUR 30/day) and limited street parking
Occasional noise from nearby construction
Unexpected extra charges for children's breakfast in at least one case
Some maintenance issues (walls need repainting; occasional bed complaints)

Categories

Cleanliness
6.8
Multiple guests reported rooms/housekeeping not fully cleaned (beds only roughly made, missing slippers); a few mentions of clean bathrooms but overall cleanliness was a notable negative.
Service
7.5
Mixed service feedback: some staff praised (Ivan, bar waiter, some receptionists), but several reports of cold or overbearing reception staff and general lapses in hospitality during busy periods.
Location
9
Consistently praised—'top location', great view of the Danube and convenient positioning; one report of nearby night construction noise on one night.
Room Quality
8.8
Rooms described as spacious, comfortable and well appointed by many guests; a few comments about worn finishes (walls need repainting) and one report of uncomfortable beds.
Amenities
7.8
Good on-site restaurant (OXBO) and pleasant breakfast facilities, but practical amenities criticized: parking availability/fee issues and missing in-room items like slippers.
Value for Money
7.5
Generally seen as reasonable for food and room quality, but extra charges (EUR 30/day parking, unexpected children's breakfast charge) lowered perceived value for several guests.
Food and Beverage
8.7
Breakfast repeatedly described as very good/varied; restaurant received positive remarks and good value, though one guest said breakfast could be better.
Overall Experience
9.5
Overall impressions are mixed but leaning positive: strong location, room comfort and breakfast often outweigh service and cleanliness issues for many guests, producing a generally favorable stay for most reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Riverside Stay

Spacious Rooms with Modern Amenities
Experience comfort in our spacious rooms with work desks, LCD TVs, and stunning city or Danube views. Stay cool with air conditioning and stay connected with free WiFi.

Dining and Relaxation Options
Indulge in farm-to-fork menus at OXBO Dining, or unwind at OXBO Bar for casual drinks. Enjoy saunas, a gym, and a volleyball court on-site for leisure.

Book now to experience the ultimate blend of luxury and relaxation at Hilton Vienna Waterfront.

Important information:

Children aged up to 18 years can stay free of charge when using the existing bedding.

Breakfast is free of charge for children aged 6 years or younger.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.2
Based on 9567 reviews
Cleanliness: 6.8
Service: 7.5
Location: 9
Room Quality: 8.8
Amenities: 7.8
Value for Money: 7.5
Food and Beverage: 8.7
Overall Experience: 9.5
B
Balázs • family_with_children • hu
5
Pros:

A reggeli szuper 👍

Cons:

Mikor megérkeztünk nem volt megfelelően kitakarítva a szoba. Az esti recepciós félretájékoztatott minket.

2026-11-07 • via Nuitee
J
Janina • family_with_children • de
4
2026-11-07 • via Nuitee
S
Simone • family_with_children • it
9
2026-11-05 • via Nuitee
F
Fatma • family_with_children • be
9
Pros:

Grote kamers,

Cons:

Restaurant is te klein wazrdoor er ook veel lawaai is

2026-11-05 • via Nuitee
R
Raya • family_with_children • at
10
Pros:

We enjoyed our stay. The kids love our stay and the buffet. Definitely when we will be in Vienna, we will stay in Hilton. 💐🏅

2026-11-05 • via Nuitee
A
Ahmed • couple • ae
7
ممكن ازوره مرة اخرى
Pros:

عجبني موقع الفندق والحجم السرير الفردي للغرفه ووجود مساعد لحمل الحقائب كان شي غير متوقع احببت ،

2026-11-04 • via Nuitee
L
Lenka • solo_traveller • at
10
Pros:

Úžasná snídaně. Krásné pokoje.

2026-11-04 • via Nuitee
K
Kenneth • solo_traveller • au
8
Clean, comfortable, convenient. Good brekkie!
Pros:

Pleasant and helpful staff. Clean, comfortable room with sunrise views over the river. Lovely breakfast buffet with "make you own fresh juice" bar. Decent restaurant food. Easy walk to the conference centre.

2026-11-04 • via Nuitee
E
Edoardo • family_with_children • it
8
Bene, ma non perfetto.
Pros:

Ottima posizione, stanza confortevole.

Cons:

Cuscini scomodi, non c'era la doccia, ma la vasca.

2026-11-04 • via Nuitee
J
Jasna • family_with_children • si
10
2026-11-03 • via Nuitee
S
Sindlhofer • extended_group • at
9
2026-11-03 • via Nuitee
M
Martina • solo_traveller • ch
8
2026-11-03 • via Nuitee
S
Samuel • family_with_children • at
8
Nicht wie erwartet
Cons:

Die Temperatur. Es war oft sehr kalt. Es ist alles sehr in die Jahre gekommen! Wir hatten teils 12 grad im Badezimmer und uns wurde ein Heizer gebracht. War bei anderen auch der Fall! Also absolut nicht tragbar bei einem Hilton mit 4 Sternen !

2026-11-02 • via Nuitee
K
Katja • family_with_children • at
10
Preis, Leistung, Lage top! Auch mit 3 Kindern genug Platz und ein guter preos
Pros:

Sehr große Zimmer, alles sauber, Betten sehr

Cons:

Die Dusche/badewanne war zwar sauber, jedoch war der Duschkopf defekt und Spritze in alle Richtungen. Der Parkplatz für eine Nacht mit 30€ ist sehr teuer

2026-11-02 • via Nuitee
L
LantEri • extended_group • hu
10
Pros:

Kilátás

Cons:

Éttermi ára elég magas.

2026-11-02 • via Nuitee
W
Wolfgang • family_with_children • at
7
2026-11-02 • via Nuitee
E
Elias • family_with_children • be
9
2026-11-02 • via Nuitee
I
Ionut • family_with_children • ro
10
grozav
Pros:

Camera foarte spatioasa, paturi mari si confortabile. Micul dejun exceptional a fost foarte variat si bogat.

2026-11-02 • via Nuitee
A
Aleksandr • family_with_children • ua
1
Улучшать сервис. Впечатления в этот раз негативные
Pros:

Как всегда локация , вид на реку и прекрасные завтраки

Cons:

В этот раз к нашему большому сожалению , мы были разочарованы сервисом , проехав длительный путь и приехав в отель около 12 часов ночи с ребенком , нам никто не помог выгрузить и занести чемоданы , администратор на ресепшен , который проработал там 18 лет по его словам , был озабочен не в том чтобы помочь нам с дороги побыстрее заселиться, а в в том чтобы выписать нам дополнительный счет за собачку мини Йорка двух килограммового ( много раз в этом отеле были , с нас не брали плату за мини собачку), затащив самостоятельно чемоданы в номер #206 , ми почувствовали прокуренный номер и пепел на подоконнике , в 8 утра проснулись от громко разговаривающих горничных стучавших в соседние номера , чтобы сделать уборку 😩. Сказав об этих минусах администратору на ресепшене с 18 летним стажем в этом отеле , что эти моменты способствуют тому что мы не захотим больше к ним приезжать, он сказал что ну и хорошо , вместо того чтобы исправить сложившуюся ситуацию !

2026-11-02 • via Nuitee
P
Peter • couple • at
8
2026-11-02 • via Nuitee