Crowne Plaza San Jose La Sabana by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
Sabana Norte, junto a Agencia Datsun , San José , CR

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great service
Comfortable rooms
Good food
Cons:
Busy location
Wear and tear observed

Categories

Cleanliness
8.51
The property was very clean and the rooms were noted to be comfortable and clean.
Service
8.98
Service was consistently praised across multiple reviews, especially highlighting specific staff members like Einer and Alejandro.
Location
8.52
Conveniently located off the main road with easy access, though some noted that the area is a bit busy.
Room Quality
8.17
Rooms were described as comfortable; however, there were mentions of wear and tear in furnishings.
Amenities
8.6
Amenities were appreciated, especially the restaurant service and quality.
Value for Money
8.46
Generally good value considering the quality of service and room comfort.
Food and Beverage
9.01
Food quality was specifically praised, especially at the Nativo restaurant.
Overall Experience
8.58
Multiple reviews indicate a strong positive overall experience with personalized service and warm staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:54

Property Description

Prime Location

Nestled in the heart of Costa Rica, our hotel offers the perfect blend of convenience and comfort. Situated just minutes away from the Juan Santamaria International Airport and surrounded by iconic landmarks, you'll find yourself at the center of it all.

Gastronomic Delights

Indulge your taste buds at our exclusive dining options, including the renowned Fuji Japanese restaurant and the trendy Nattivo Kitchen. With a rich culinary experience awaiting you, every meal is a journey of flavors to savor.

Unique Souvenirs

Take a piece of Costa Rica home with you from our gift shop, featuring the iconic Café Britt Souvenir collection. From local crafts to national treasures, find the perfect memento to cherish your time in this paradise.

Experience the best of Costa Rica with us. Book your stay now and create unforgettable memories!

Important information:

The additional fee for extra person is $20 in all room types.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

Cleanliness: 8.51
Service: 8.98
Location: 8.52
Room Quality: 8.17
Amenities: 8.6
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.58
W
Wilfred • solo_traveller • gt
10
Pros:

El desayuno y que me permitieron un Early check-in

2026-09-16 • via Nuitee
D
Danissa • couple • cr
10
2026-09-13 • via Nuitee
E
Esteban • solo_traveller • cr
9
2026-09-13 • via Nuitee
M
MARÍA • family_with_children • es
8
Alojamiento cómodo y funcional
Pros:

Instalaciones y personal.

Cons:

No tiene nevera en la habitación, siendo un hotel de 5 estrellas.
Comparado con los alojamientos del país, se entiende su categorización de 5 estrellas. Pero en Europa sería más parecido a un hotel de cuatro estrellas.

2026-09-09 • via Nuitee
C
Carlos • extended_group • es
9
2026-09-08 • via Nuitee
M
MICHELE • solo_traveller • it
8
2026-09-08 • via Nuitee
K
Klaus-Matthias H.J. • family_with_children • cl
9
Pros:

Das Frühstück war sehr gut, vor allem die Omelettes und die Säfte. Die Lage war auch optimal, um die verschiedenen Stadtteile zu besuchen. Die Bedienung vom Staff aber 10/10

Cons:

Das Erdgeschoss und der Lobbybereich wirkten auf mich sehr steril und ungemütlich. Es fehlte völlig die herzliche Wärme und das lebendige Flair, das man sonst aus Lateinamerika kennt.

2026-09-08 • via Nuitee
S
Sharples • extended_group • ca
10
Tremendously satisfying. A-1 all around.
Pros:

The modern and stylish Presidential Suite exceeded expectations! I've stayed at the property before and everything is kept tidy and clean. Both The Nattivo Restaurant (on site) and the Japanese restaurant (on site) are very good. Staff handle issues promptly and with a smile. English speaking staff at this property is available.

Cons:

Cannot really think of anything that could've been better. Perhaps being able to stay in the Presidential Suite for more than eight days lol.

2026-09-07 • via Nuitee
J
Jhonny • couple • cr
10
2026-09-04 • via Nuitee
S
Sheherazad • couple • ch
10
2026-08-31 • via Nuitee
J
Juan • family_with_children • es
8
2026-08-29 • via Nuitee
R
Ramon • couple • do
10
2026-08-28 • via Nuitee
S
Sandra • extended_group • es
9
Excelente trato y estancia
Pros:

La amabilidad y la atención de los empleados

Cons:

El desayuno quizás un poco escaso en variedad

2026-08-26 • via Nuitee
E
Eddy • family_with_children • cr
9
Estadía placentera y buena ubicación
Pros:

La amabilidad del personal y su atención. El desayuno fue variado y de buen sabor.

Cons:

Camas muy blandas.

2026-08-24 • via Nuitee
R
Ricardo • solo_traveller • cr
10
Excelente
Pros:

Instalaciones

Cons:

Costó mucho que hicieran la facturación del restaurante

2026-08-23 • via Nuitee
G
Gustavo • solo_traveller • cr
9
Muy buena
Pros:

La atención, la comida, la ubicación.

Cons:

Quizás podría mejorar un poco la limpieza de la habitación, sobre todo alfombra y ventana.

2026-08-22 • via Nuitee
G
Gerhard • family_with_children • at
8
2026-08-22 • via Nuitee
G
Gorrichategui • solo_traveller • pa
10
2026-08-20 • via Nuitee
V
Vincent • family_with_children • fr
8
Très bon hôtel
Pros:

Le petit déjeuner était très bien et surtout servi dès 5h30. La chambre était grande et bien insonorisée. La piscine est grande. Il y a des taxis devant.

Cons:

L'un des lits grinçait et ce malgré l'intervention des techniciens. Le kit de salle de bain était vide donc non remplacé suite utilisation par le précédent occupant

2026-08-18 • via Nuitee
C
collado • couple • gt
10
Mejores vacaciones.
Pros:

la habitación muy limpia y grande, la comida del restaurante.

Cons:

El servicio de wifi , no funcionó

2026-08-17 • via Nuitee