Crowne Plaza San Jose La Sabana by IHG

Hotels
•
IHG
8.6 (142 reviews)
Sabana Norte contiguo al Parque, Metropolitano La Sabana, San José, San Jose, 24431-000 , San José , CR
506-25-43 6000

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Facilities

Fitness facilities
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Casino
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great service
Comfortable rooms
Good food
Cons:
Busy location
Wear and tear observed

Categories

Cleanliness
8.51
The property was very clean and the rooms were noted to be comfortable and clean.
Service
8.98
Service was consistently praised across multiple reviews, especially highlighting specific staff members like Einer and Alejandro.
Location
8.52
Conveniently located off the main road with easy access, though some noted that the area is a bit busy.
Room Quality
8.17
Rooms were described as comfortable; however, there were mentions of wear and tear in furnishings.
Amenities
8.6
Amenities were appreciated, especially the restaurant service and quality.
Value for Money
8.46
Generally good value considering the quality of service and room comfort.
Food and Beverage
9.01
Food quality was specifically praised, especially at the Nativo restaurant.
Overall Experience
8.58
Multiple reviews indicate a strong positive overall experience with personalized service and warm staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:54

Property Description

Experience the thrill of the Crowne Plaza San Jose La Sabana, your premier destination in the heart of San José, where excitement meets elegance.

Recreational Paradise
Unleash your adventurous spirit at our on-site casino, unwind by the stunning outdoor pool, or maintain your fitness routine at our 24-hour fitness center.

Culinary Delights
Savor exquisite international cuisine at Nattivo Kitchen or enjoy the convenience of 24-hour room service. Treat yourself to a refreshing drink at our poolside bar for a perfect relaxation moment.

Business & Events Ready
With 20,852 square feet of flexible meeting space, including 14 well-equipped meeting rooms, we cater perfectly to your business needs and special events while providing seamless express check-in/out services.

Don't miss this exceptional opportunity to elevate your travel experience—book your stay today!

Important information:

  • Pool access available from 6:00 AM to 6:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 142 reviews
Cleanliness: 8.51
Service: 8.98
Location: 8.52
Room Quality: 8.17
Amenities: 8.6
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.58
A
Adelon • extended_group • ph
10
2026-05-18 • via Nuitee
K
Kattia • solo_traveller • cr
10
Descanso
Pros:

Hermoso y limpio

Cons:

Por el momento nada malo encontré

2026-05-16 • via Nuitee
Z
Zarate Sulca • solo_traveller • pe
10
2026-05-13 • via Nuitee
A
Adli • solo_traveller • mx
10
2026-05-13 • via Nuitee
T
Thorge • couple • de
8
Gutes Hotel
Pros:

Das Hotel ist für einen kurzen Aufenthalt in San José eine gute Wahl. Die Zimmer sind groß und sauber und gut eingerichtet. Die Lage ist sehr zentral. Besonders gut hat mir das Frühstück gefallen, weil es wirklich reichhaltig und exklusiv war.

2026-05-11 • via Nuitee
P
Prattyak • couple • us
7
Pros:

The rooms are big and clean

2026-05-09 • via Nuitee
W
WENHAN • solo_traveller • cn
9
2026-05-07 • via Nuitee
M
Matthew • couple • gb
10
Pros:

Clean, comfortable and great location

2026-05-05 • via Nuitee
J
Juanita • solo_traveller • at
9
Sehr gutes Hotel
Pros:

Personal war sehr bemüht

Cons:

Nix

2026-05-04 • via Nuitee
A
Ana • couple • es
5
Cons:

No pudimos hacer el checking hasta las 15h después de 2 vuelos nocturnos, y habiendo avisado con tiempo de la hora de llegada. Para un hotel de 5 estrellas de ese tamaño se me hace difícil de entender que no se pueda tener una habitación lista con algo de anterioridad.

2026-05-03 • via Nuitee
P
Paola • solo_traveller • cr
10
2026-05-03 • via Nuitee
O
Omarys • solo_traveller • pa
10
2026-05-02 • via Nuitee
L
Lisa • couple • us
10
Great location, clean, nice staff. Quiet, good breakfast.
2026-05-01 • via Nuitee
J
Jackson • solo_traveller • us
9
2026-04-27 • via Nuitee
M
Marisol • couple • cr
10
2026-04-27 • via Nuitee
D
Delgado Monge • solo_traveller • cr
10
Excelente
Pros:

Todo

Cons:

En realidad no tengo disconformidad

2026-04-25 • via Nuitee
עירית • extended_group • il
10
קבלת פנים מושלמת לשהייה במדינה
Pros:

מלון ברמה גבוהה נקי שרות אדיב ומקצועי אוכל מצוין הזמנו ארוחה לחדר והיה מעולה- סטייק, פסטה. .. חנות מזכרות נחמדה

Cons:

מיקום לא רחוק משדה התעופה אבל בגלל פקקי תנועה בעיר זמן הגעה אלין ארוך

2026-04-25 • via Nuitee
K
karen • extended_group • us
10
Muy recomendable
Pros:

La limpieza, el personal muy amable y las personas del comedor muy acomedidos

Cons:

Nada

2026-04-24 • via Nuitee
M
Marlon • family_with_children • nl
10
Goed verzorgd hotel
Pros:

Heel goed verzorgd hotel van alle gemakken voorzien

2026-04-24 • via Nuitee
K
karen • extended_group • us
10
Excelente
Pros:

Todo

Cons:

Nada

2026-04-24 • via Nuitee