Crowne Plaza San Jose La Sabana by IHG

Hotels
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Crowne Plaza Hotels & Resorts
Sabana Norte, junto a Agencia Datsun , San José , cr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great service
Comfortable rooms
Good food
Cons:
Busy location
Wear and tear observed

Categories

Cleanliness
8.51
The property was very clean and the rooms were noted to be comfortable and clean.
Service
8.98
Service was consistently praised across multiple reviews, especially highlighting specific staff members like Einer and Alejandro.
Location
8.52
Conveniently located off the main road with easy access, though some noted that the area is a bit busy.
Room Quality
8.17
Rooms were described as comfortable; however, there were mentions of wear and tear in furnishings.
Amenities
8.6
Amenities were appreciated, especially the restaurant service and quality.
Value for Money
8.46
Generally good value considering the quality of service and room comfort.
Food and Beverage
9.01
Food quality was specifically praised, especially at the Nativo restaurant.
Overall Experience
8.58
Multiple reviews indicate a strong positive overall experience with personalized service and warm staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:54

Property Description

Prime Location

Nestled in the heart of Costa Rica, our hotel offers the perfect blend of convenience and comfort. Situated just minutes away from the Juan Santamaria International Airport and surrounded by iconic landmarks, you'll find yourself at the center of it all.

Gastronomic Delights

Indulge your taste buds at our exclusive dining options, including the renowned Fuji Japanese restaurant and the trendy Nattivo Kitchen. With a rich culinary experience awaiting you, every meal is a journey of flavors to savor.

Unique Souvenirs

Take a piece of Costa Rica home with you from our gift shop, featuring the iconic Café Britt Souvenir collection. From local crafts to national treasures, find the perfect memento to cherish your time in this paradise.

Experience the best of Costa Rica with us. Book your stay now and create unforgettable memories!

Important information:

The additional fee for extra person is $20 in all room types.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

Cleanliness: 8.51
Service: 8.98
Location: 8.52
Room Quality: 8.17
Amenities: 8.6
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.58
T
Thomas • family_with_children • de
8
2026-08-08 • via Nuitee
A
Angélicadav • solo_traveller • ni
7
2026-08-07 • via Nuitee
F
Francisco José • couple • es
9
Todo correcto. Buen alojamiento de escala entre vuelos y para negocios
Pros:

Buena ubicación y buena relación calidad-precio

2026-08-07 • via Nuitee
G
g • family_with_children • nl
9
Prima. Wel gedateerd en sfeerloos. Mag wat kleur hebben. Erg klant gericht. Prima familiekamers. Prima ontbijt
Pros:

Erg klant gericht, prima ontbijt. Mooie kamers. Gastvrij en mega klant gericht. Ze belden steeds of alles goed was.
Ik zou zo weer boeken. Veel vliegtuig personeel in het hotel.
Als vrouw alleen zou ik me in de avond op straat niet zo veilig voelen. Beetje doods rondom.
Goede afstand vliegvelden.

Cons:

Sfeerloos, grijs. Buiten centrum/Uber nodig. Zeer groot hotel. Slecht stuc werk.
Omgeving weinig te doen.
Ga eten bij curry indiaas restaurant 25 min lopen. Langs stadion.
Dicht bij supermarkt. Paar gast food ketens.

2026-08-05 • via Nuitee
S
Sandra • family_with_children • de
9
Angenehmer Aufenthalt
Pros:

Sehr freundliches Personal, Frühstück und Restaurant sind sehr gut. Lage auch gut.
Wir wurden aufgrund eines Geburtstags mit einem Kuchen überrascht 😊

Cons:

Das Zimmer ist nicht sehr groß gewesen und es roch etwas modrig.
Der Pool war leider sehr kalt.

2026-08-05 • via Nuitee
J
Juan j • family_with_children • us
9
In the heaven / en el cielo
Pros:

las instalaciones y su limpieza

Cons:

eramos 3 personas y solo habia 2 toallas de baño

2026-07-24 • via Nuitee
A
Antonio • couple • cr
10
Definitivamente volveremos
Pros:

Excelente atención!!
Habitaciones muy limpias, las Sras de la limpieza Doña Lesbia detallaba cada rincón de la habitación. Excelente atención en el Lounge y el Restaurante 👌🏻

2026-07-20 • via Nuitee
J
jessica • family_with_children • ca
10
2026-07-19 • via Nuitee
A
Alejandra Güell • solo_traveller • cr
10
Para hospedarse en SJO y ser feliz 😀
Pros:

El Crowne se a convertido en nuestro hotel favorito ppr muchas razones. Para celebrar nuestro aniversario prepararon un detalle muy especial, como siempre nos recibieron con una sonrisa y la habitacion es muy espaciosa y comoda.

2026-07-19 • via Nuitee
L
Luis and Consuelo • extended_group • us
7
Convenient location for airport flights
Pros:

Breakfast and breakfast staff were remarkable

Cons:

Outdated, not many places to seat in the main lobby

2026-07-18 • via Nuitee
L
Luis and Consuelo • family_with_children • us
7
2026-07-18 • via Nuitee
D
Dalebout • family_with_children • nl
9
Topplek!
Pros:

Heerlijke kamers en bedden en super vriendelijk personeel. Lekker ontbijt en Japans restaurant was top!

Cons:

Niks

2026-07-16 • via Nuitee
J
Jack • solo_traveller • us
9
Pros:

Helpful and friendly Rachel and Joseph the waiter was extremely helpful and nice service. Very welcoming staff

Cons:

The prices

2026-07-16 • via Nuitee
D
Dieter • family_with_children • be
9
Pros:

Great breakfast and dinner (we booked half board). The restaurant team was very kind and helpfull. Even 1 drink was included in the menu.
The parking lot was included and guarded.
City center is on walking distance.

Cons:

Nothing

2026-07-15 • via Nuitee
J
Jean Carlo • extended_group • cr
10
Excelente servicio del personal
Pros:

El club lounge fue la mejor parte y el servicio del señor que nos atendió.

Cons:

No aplica

2026-07-15 • via Nuitee
T
Thiago • family_with_children • br
8
2026-07-14 • via Nuitee
I
IRENE • family_with_children • es
8
Hotel cómodo y accesible
Pros:

La cama fue muy cómoda. Nos alojamos en la 5ª planta, y a pesar de que en la planta baja había un casino, no se escuchaba nada.
El desayuno fue muy completo y variado, y las tortillas y los huevos estaban muy ricos.
Facilidad de acceso en coche, y parking incluido en el precio.

Cons:

Nada más llegar, el WC no tragaba y tuvimos una inundación en el baño. Sin embargo, llamamos a recepción y lo solucionaron rápido.
Faltan percheros para las toallas en el baño y enchufes en la habitación.

2026-07-14 • via Nuitee
C
Carla • solo_traveller • it
10
Pros:

Tutto perfetto!
Personale molto premuroso e disponibile

Cons:

Nulla

2026-07-12 • via Nuitee
O
Oldemar • solo_traveller • cr
10
Pros:

El orden y la limpieza

2026-07-11 • via Nuitee
Q
Quessy • solo_traveller • ca
8
Très bien
Pros:

Propreté, gentillesse du personnel, confort de la chambre.

Cons:

En bordure de l’autoroute. Il faut s’attendre à se déplacer pour aller dans le centre .

2026-07-09 • via Nuitee