DoubleTree by Hilton Alice Springs

Hotels
•
Doubletree by Hilton
8.3 (1698 reviews)
82 Barrett Drive , Alice Springs , au
+61889508000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Helpful and friendly staff
Cons:
Lack of cleanliness in some rooms
Car park security issues

Categories

Cleanliness
7.38
Negative sentiment due to reports of mold build-up and lack of cleaning in some rooms.
Service
8.35
Mixed sentiment; good service from staff but poor handling of customer issues.
Location
8.39
Location is safe and quiet but a bit far from town and amenities.
Room Quality
9.34
Rooms described as clean, spacious, and comfortable.
Amenities
7.37
Amenities are considered dated and in need of maintenance.
Value for Money
8.83
Generally good value but some concerns over the car park security.
Food and Beverage
7.88
Mixed feedback; breakfast issues and food quality concerns were mentioned.
Overall Experience
8.85
Overall experience is positive despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 21:30

Property Description

Sophisticated Accommodation
Boasting refurbished rooms and suites with modern amenities, DoubleTree by Hilton Alice Springs offers a luxurious stay in the heart of Australia. Enjoy stylish furniture, Smart TVs, and sleek bathrooms for a comfortable retreat.

Leisure and Recreation
Indulge in a range of recreational activities at the hotel, including a fitness centre, tennis courts, a refreshing outdoor pool, and access to an adjacent golf course. Relax and unwind amidst the picturesque MacDonnell Ranges setting.

Culinary Delights and Event Spaces
Treat your taste buds to modern Australian cuisine at Saltbush Restaurant and savor the warm DoubleTree Cookie welcome. With proximity to the Convention Centre and versatile event spaces, the hotel is perfect for both leisure and business travelers.

Experience luxury and convenience at DoubleTree by Hilton Alice Springs - book your stay today!

Important information:

Please note that different policies and additional supplements may apply for extra guests.

Please note that a 1.7% surcharge applies for payments made with credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ASP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 1698 reviews
Cleanliness: 7.38
Service: 8.35
Location: 8.39
Room Quality: 9.34
Amenities: 7.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
K
Ken • couple • au
4
I expected more for the price
Pros:

Terrible for the price they charge, room was dirty, breakfast trays from all the rooms were still sitting on the floor along the hall at 8.30 at night!
Bed was horrendous

Cons:

Not much

2026-07-04 • via Nuitee
J
Jedidah • family_with_children • au
8
Excellent
Pros:

Clean and quiet

Cons:

All good

2026-07-04 • via Nuitee
R
Robert • couple • au
10
A sound, secure and comfortable choice if staying in Alice
Pros:

A well presented comfortable hotel that met our needs.
The property offered secured, illuminated parking which was important to us as we were traveling with a fully loaded vehicle and could not take every thing up to the room.

Cons:

N/A

2026-07-04 • via Nuitee
J
Jedidah • solo_traveller • au
9
Excellent
Pros:

Clean and quiet

Cons:

Nothing

2026-07-04 • via Nuitee
N
Nicola • couple • au
10
2026-07-04 • via Nuitee
A
Allison • couple • us
8
Pros:

Easy to get to and not on the main business/traffic roads. Breakfast buffet & friendly staff. Bed was comfortable

Cons:

It was a long walk from the parking lots to the room if you’re hauling a lot of heavy luggage. Left parking lot provided a great view of the garbage collection area which negatively impacted the perception of the hotel.

2026-07-04 • via Nuitee
L
Louise • solo_traveller • au
9
2026-07-03 • via Nuitee
B
Brandi • couple • au
9
2026-07-02 • via Nuitee
E
EUGENIE • couple • fr
10
Incroyable
Pros:

Le lieu est magnifique, c’est incroyable, vous avez une room service, 2 restaurant disponible le soir, le personnel est adorable, vous avez accès à une piscine, terrains de tennis et un salle de sport, un parking privé gratuit, je vous recommande vraiment

Cons:

Rien tout est top !!

2026-07-01 • via Nuitee
N
nichole • couple • au
7
2026-07-01 • via Nuitee
I
Ingrid • solo_traveller • au
8
I hope to be back next year!
Pros:

I like the view of the mountains and the location and the restaurants and the bed is great.

Cons:

I was not able to have my balcony door open because someone nearby was smoking outside in and off most of the day. I think you need to separate the wings into smoking and non smoking as I would like to enjoy fresh air and instead I got smoke.

2026-06-30 • via Nuitee
D
Dilip • solo_traveller • au
7
Good hotel , could be better
Pros:

Food and service

Cons:

Room condition. Airconditioning was broken making lots of noise.

2026-06-30 • via Nuitee
G
Gary • couple • au
7
It served what I needed to do
Pros:

Central pretty much to anywhere

Cons:

No water in fridge & not much milk

2026-06-29 • via Nuitee
S
suzanne • solo_traveller • au
9
Best hotel in Alice Springs
Pros:

The breakfast were very good and the maitre d staff was very friendly..very impressed how he seemed to remember people. We also liked the Argentinian man at reception and the homemade cookies !

Cons:

The way one of the beds was pushed up against the wall. Uncomfortable to get in and out over the second person. Not sure why we had a baby cot in the room!

2026-06-29 • via Nuitee
P
Penny • family_with_children • au
10
I would definitely stay there again and recommend to friends and family.
Pros:

The food was very good with a great variety to choose from.

Cons:

N/A

2026-06-29 • via Nuitee
T
Tatiana Labazova • family_with_children • ru
9
2026-06-29 • via Nuitee
W
Waseem • family_with_children • au
10
Pros:

Very clean and comfortable.

Cons:

They charge you for wifi which is annoying and Movies are $15.

2026-06-28 • via Nuitee
M
mark • extended_group • au
9
2026-06-28 • via Nuitee
O
O'Keeffe • couple • au
10
2026-06-28 • via Nuitee
F
Fleur • couple • au
10
Pros:

The property was just what we needed, comfortable, great food, location was good a lovely walk to town and actrations

2026-06-28 • via Nuitee