DoubleTree by Hilton Alice Springs

Hotels
•
Doubletree by Hilton
8.3 (1845 reviews)
82 Barrett Drive , Alice Springs , AU

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Helpful and friendly staff
Cons:
Lack of cleanliness in some rooms
Car park security issues

Categories

Cleanliness
7.38
Negative sentiment due to reports of mold build-up and lack of cleaning in some rooms.
Service
8.35
Mixed sentiment; good service from staff but poor handling of customer issues.
Location
8.39
Location is safe and quiet but a bit far from town and amenities.
Room Quality
9.34
Rooms described as clean, spacious, and comfortable.
Amenities
7.37
Amenities are considered dated and in need of maintenance.
Value for Money
8.83
Generally good value but some concerns over the car park security.
Food and Beverage
7.88
Mixed feedback; breakfast issues and food quality concerns were mentioned.
Overall Experience
8.85
Overall experience is positive despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 21:30

Property Description

Sophisticated Accommodation
Boasting refurbished rooms and suites with modern amenities, DoubleTree by Hilton Alice Springs offers a luxurious stay in the heart of Australia. Enjoy stylish furniture, Smart TVs, and sleek bathrooms for a comfortable retreat.

Leisure and Recreation
Indulge in a range of recreational activities at the hotel, including a fitness centre, tennis courts, a refreshing outdoor pool, and access to an adjacent golf course. Relax and unwind amidst the picturesque MacDonnell Ranges setting.

Culinary Delights and Event Spaces
Treat your taste buds to modern Australian cuisine at Saltbush Restaurant and savor the warm DoubleTree Cookie welcome. With proximity to the Convention Centre and versatile event spaces, the hotel is perfect for both leisure and business travelers.

Experience luxury and convenience at DoubleTree by Hilton Alice Springs - book your stay today!

Important information:

Please note that different policies and additional supplements may apply for extra guests.

Please note that a 1.7% surcharge applies for payments made with credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ASP

Location

Guest Reviews

8.3
Based on 1845 reviews
Cleanliness: 7.38
Service: 8.35
Location: 8.39
Room Quality: 9.34
Amenities: 7.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
G
Giovanni • extended_group • gb
8
2026-10-17 • via Nuitee
C
Clarice • solo_traveller • au
8
Pros:

Having a balcony to look at the view.

2026-10-17 • via Nuitee
J
John • couple • nl
8
Pros:

Ligging en personeel

2026-10-15 • via Nuitee
D
Drusilla • couple • au
10
Recommend a stay here
Pros:

Staff were lovely, property was clean

2026-10-15 • via Nuitee
N
NATALIE • couple • au
6
2026-10-15 • via Nuitee
H
Hong • couple • nz
9
Pros:

Location and secured free car parking.

2026-10-14 • via Nuitee
J
Jacqui • solo_traveller • au
9
2026-10-14 • via Nuitee
T
Tracey • couple • au
10
Pros:

Our second visit and we love this place
Always such friendly staff!!

2026-10-13 • via Nuitee
M
Michelle • couple • au
8
2026-10-11 • via Nuitee
S
Stacey • extended_group • au
10
2026-10-11 • via Nuitee
M
Michelle • couple • au
8
2026-10-11 • via Nuitee
M
Matilda • family_with_children • au
8
2026-10-11 • via Nuitee
S
Sally • couple • au
10
2026-10-11 • via Nuitee
D
Donna • solo_traveller • au
10
Enjoyable, relaxing, superb service!
Pros:

Breakfast offered a wide range of fresh foods, and the coffee was good. I liked that there were enough staff to ensure pleasant, efficient and friendly service, all whilst the staff members worked at a fast pace.

Cons:

No complimentary bottled water in the room.

2026-10-11 • via Nuitee
M
Mark • extended_group • au
1
Pros:

The staff and hotel didn’t have a clue about bookings. Back in August I was told that I need to book on the 5th OCTOBER as the conference hadn’t booked, I paid for it myself. But when I arrived they said that there was 2 bookings in my name. Still waiting for a refund

Cons:

Arguing to get it sorted

2026-10-10 • via Nuitee
P
Petra • family_with_children • de
9
Pros:

Great hotel.

Cons:

Nothing

2026-10-10 • via Nuitee
P
Petra • couple • de
9
Pros:

Very good hotel

Cons:

Nothing

2026-10-10 • via Nuitee
M
Maurizio • couple • it
7
Cons:

Non si vedeva una buona manutenzione delle aree esterne

2026-10-10 • via Nuitee
L
Loraine • couple • au
7
Good location and comfortable rooms but everything closes very early!
Pros:

Location was good. Room was clean and comfortable!

Cons:

Very sterile. Not a lot of atmosphere. Bar closed very early. No bar or food service at the pool!

2026-10-10 • via Nuitee
S
Simon • family_with_children • au
8
Pleasant but the beds were a bit uncomfortable
Pros:

Friendly staff, great pool, nice restaurants

Cons:

The beds in our room this time were very uncomfortable, and the room air conditioning was either very cold or warm. This made it hard to sleep. The shower screens were too short and this meant water sprayed on to the bathroom floor.

2026-10-09 • via Nuitee