DoubleTree by Hilton Alice Springs

Hotels
•
Doubletree by Hilton
8.3 (1825 reviews)
82 Barrett Drive , Alice Springs , au
+61 8 8950 8000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Helpful and friendly staff
Cons:
Lack of cleanliness in some rooms
Car park security issues

Categories

Cleanliness
7.38
Negative sentiment due to reports of mold build-up and lack of cleaning in some rooms.
Service
8.35
Mixed sentiment; good service from staff but poor handling of customer issues.
Location
8.39
Location is safe and quiet but a bit far from town and amenities.
Room Quality
9.34
Rooms described as clean, spacious, and comfortable.
Amenities
7.37
Amenities are considered dated and in need of maintenance.
Value for Money
8.83
Generally good value but some concerns over the car park security.
Food and Beverage
7.88
Mixed feedback; breakfast issues and food quality concerns were mentioned.
Overall Experience
8.85
Overall experience is positive despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 21:30

Property Description

Sophisticated Accommodation
Boasting refurbished rooms and suites with modern amenities, DoubleTree by Hilton Alice Springs offers a luxurious stay in the heart of Australia. Enjoy stylish furniture, Smart TVs, and sleek bathrooms for a comfortable retreat.

Leisure and Recreation
Indulge in a range of recreational activities at the hotel, including a fitness centre, tennis courts, a refreshing outdoor pool, and access to an adjacent golf course. Relax and unwind amidst the picturesque MacDonnell Ranges setting.

Culinary Delights and Event Spaces
Treat your taste buds to modern Australian cuisine at Saltbush Restaurant and savor the warm DoubleTree Cookie welcome. With proximity to the Convention Centre and versatile event spaces, the hotel is perfect for both leisure and business travelers.

Experience luxury and convenience at DoubleTree by Hilton Alice Springs - book your stay today!

Important information:

Please note that different policies and additional supplements may apply for extra guests.

Please note that a 1.7% surcharge applies for payments made with credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ASP

Location

Guest Reviews

8.3
Based on 1825 reviews
Cleanliness: 7.38
Service: 8.35
Location: 8.39
Room Quality: 9.34
Amenities: 7.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
C
Clare • couple • au
9
2026-08-29 • via Nuitee
S
Stephen • couple • au
10
2026-08-28 • via Nuitee
G
Gauthier • family_with_children • sg
5
1 nuit sur Alice Springs entre Uluru et Darwin
Pros:

L’emplacement et le personnel

Cons:

Les lits sont trop petit. Je ne comprend pas comment en Australie on continue à proposer des lits queen bed (voir plus petit) pour 2 personnes.

2026-08-28 • via Nuitee
C
Cathy • couple • au
9
Costly but safe and comfortable launching spot for discovering the area.
Pros:

Secure parking, buffet breakfast, restaurant on site, lovely rooms and comfortable beds.

Cons:

One parking station closed at last visit so a nightmare to park.

2026-08-27 • via Nuitee
D
Darlene • couple • au
9
Pros:

Great place close to airport and meals where good

Cons:

I was charged more than the Bookings .com price that I booked for

2026-08-27 • via Nuitee
D
David • couple • au
7
Pros:

Good location and facilities. Staff very accomodating.

2026-08-25 • via Nuitee
S
Sandhya • solo_traveller • au
9
Great Location, great staff
Pros:

Great location and lovely staff. If you do have someone with accessibility needs, be mindful the rooms are off the main part of the hotel and there's some walking involved. However there are lifts and ramps once you get to your allocated building. Otherwise, we had a beautiful time in a well presented and kept place!

Cons:

The gym is very small and limited and sauna odly placed in the gym itself ( you walk out into the gym). As someone who is GF and Vegan, there weren't any options for breakfast and you have to choose either warm or regular breakfast and not both. It's a lot to pay when there isn't much choice.

2026-08-23 • via Nuitee
B
Ben • solo_traveller • au
9
2026-08-22 • via Nuitee
C
Christine • solo_traveller • au
7
2026-08-22 • via Nuitee
N
Natalie • couple • au
7
One of the better options in Alice Springs
Pros:

One of the nicer options in Alice Springs.

Cons:

We had a mouse in our room! I understand they’re a problem in Alice Springs, and when we contacted Reception they kindly moved us to another room (which had a cockroach in it) but it was still an unpleasant surprise.

2026-08-22 • via Nuitee
N
Natalie • couple • au
7
Alice Springs doesn’t offer many appealing options, so this is the best of the bunch
Pros:

Clean, quiet, comfortable beds. Staff pleasant and responsive.

Cons:

Facilities a bit worn and tired; 30 minute walk outside of town. Restaurant books out quickly. Lounge area crowded and cluttered with empty glasses that hadn’t been cleared away. Significantly delayed room service.

2026-08-22 • via Nuitee
Y
YA-HUI • extended_group • tw
9
2026-08-22 • via Nuitee
M
Mark • couple • au
9
2026-08-21 • via Nuitee
M
Mark • couple • au
10
2026-08-21 • via Nuitee
A
alexveya • family_with_children • ch
10
Pros:

Grande chambre. Tout était propre.
Grand parking.
Le cookies en arrivant tout chaud... quel bonheur!

2026-08-18 • via Nuitee
A
alexveya • family_with_children • ch
10
Pros:

Grande chambre calme. Super propre.
Service en chambre rapide et très bon!

Cons:

Rien

2026-08-18 • via Nuitee
R
Ric-Todhunter • Couples • Mount Coolum, Coolum Beach, Sunshine Coast, Queensland
6
Reasonable but could easily be better
Pros:

Located just 2.3km from the town centre (it's an easy walk along the Todd River). Nice entrance and foyer and two very nice restaurants with excellent meals (reservations required for dinner at Saltbush restaurant but not at Hanuman). The entire complex is a little dated giving off 2010's vibe. Rooms and the foyer have obviously been maintained well and had minor upgrades over the years since construction however.
The hotel has most of the things you expect, including a lovely swimming pool, clean rooms, the two very nice restaurants I already mentioned, and 24-hour reception. There is also a resident Peacock who wanders around the grounds showing off.
There is no gym however and the fact that you are expected to pay extra for wi-fi is so out of date and feels like nothing but a money grab in this day and age (pretty disrespectful to modern travelers in my opinion). There is also no shuttle bus or other transport options into town or to and from the airport.
Overall the hotel was more than adequate and I would stay here again without complaint (except for the wi-fi which I would complain about).

2026-08-16 • via Tripadvisor
R
ryan • family_with_children • au
6
Ok; would probably stay elsewhere next time
Pros:

Check in, size of room. cookies on arrival

Cons:

Old style room. Too busy, not enough staff

2026-08-16 • via Nuitee
D
Dini • extended_group • au
8
2026-08-16 • via Nuitee
C
Corinna • couple • de
8
Nice stay
Pros:

Good room. Excellent Asian restaurant on site.

Cons:

Nothing

2026-08-16 • via Nuitee