DoubleTree by Hilton Alice Springs

Hotels
•
Doubletree by Hilton
8.1 (1820 reviews)
82 Barrett Drive , Alice Springs , AU
+61 8 8950 8000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean, comfortable rooms and beds
Friendly, professional staff
Good breakfast
Safe, gated parking
Large rooms and good outlook/balconies
On-site dining options and decent restaurants
Pool and gym praised by some guests
Good value for many guests
Cons:
Pool area run down and often unclean; towels stained
Jacuzzi reported unusable
Hotel described as tired/dated in places
Restaurant and on-site food sometimes expensive
Location is outside the town centre (approx 30-minute walk)
Some service gaps (understaffed, no luggage assistance reported)
Occasional card key/access problems
Security/unauthorised people around pool reported by one guest

Categories

Cleanliness
7
Mixed: guest rooms described as clean, but multiple reports of unclean pool area, stained towels, dirty balconies and an unusable/jaded jacuzzi.
Service
8.8
Generally positive: staff repeatedly described as friendly and professional; some understaffing and isolated issues (no luggage assistance at check-in) noted.
Location
8.2
Safe and gated location praised, but located outside town centre (approx. 30-minute walk), so convenient for some but a drawback for others.
Room Quality
8.6
Rooms frequently described as comfortable, spacious with good beds and balconies/views, though some guests called the property dated in parts.
Amenities
7
Mixed amenity quality: gym and pool praised by some, but pool area and outdoor furniture reported as run-down and poorly maintained; jacuzzi reported unusable by one guest.
Value for Money
8.3
Mixed but overall positive: several guests called it good value, though some felt restaurant/restoration prices and incidental charges (e.g. takeaway fee) were high.
Food and Beverage
8.8
Generally strong: breakfasts and on-site restaurants received several positive mentions (including 'very good' and 'awesome breakfast'), though some cited high prices.
Overall Experience
8.1
Balanced: friendly, professional staff and comfortable rooms create a positive stay, tempered by dated areas, cleanliness issues around pool/amenities and some value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Sophisticated Accommodation
Boasting refurbished rooms and suites with modern amenities, DoubleTree by Hilton Alice Springs offers a luxurious stay in the heart of Australia. Enjoy stylish furniture, Smart TVs, and sleek bathrooms for a comfortable retreat.

Leisure and Recreation
Indulge in a range of recreational activities at the hotel, including a fitness centre, tennis courts, a refreshing outdoor pool, and access to an adjacent golf course. Relax and unwind amidst the picturesque MacDonnell Ranges setting.

Culinary Delights and Event Spaces
Treat your taste buds to modern Australian cuisine at Saltbush Restaurant and savor the warm DoubleTree Cookie welcome. With proximity to the Convention Centre and versatile event spaces, the hotel is perfect for both leisure and business travelers.

Experience luxury and convenience at DoubleTree by Hilton Alice Springs - book your stay today!

Important information:

Please note that different policies and additional supplements may apply for extra guests.

Please note that a 1.7% surcharge applies for payments made with credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ASP

Location

Guest Reviews

8.1
Based on 1820 reviews
Cleanliness: 7
Service: 8.8
Location: 8.2
Room Quality: 8.6
Amenities: 7
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.1
C
Clinton • couple • au
8
Comfortable accommodation outside the centre of Alice Springs
Pros:

The rooms are clean and comfortable and there are a good selection of dining options in the hotel.

Cons:

The guest laundry is partially expensive to use and the area around pool and surrounding gardens feels a bit run down.

2026-10-31 • via Nuitee
F
Felix • couple • at
7
Pros:

Alice Springs war nur ein kurzer Zwischenstopp für uns daher ausreichend. Gesicherter und überwachter Parkplatz. Frühstück sehr gut. Abendessen im Restaurant auch ganz gut

2026-10-30 • via Nuitee
M
Malalagama • extended_group • au
9
2026-10-30 • via Nuitee
W
Wendy • couple • nl
9
Pros:

Food
Location
Large room
Safe parking

Cons:

-

2026-10-28 • via Nuitee
W
Wendy • couple • nl
9
2026-10-28 • via Nuitee
H
Hans-Joachim • family_with_children • de
10
2026-10-27 • via Nuitee
T
Tanya • family_with_children • nz
9
Pros:

Awesome breakfast, very comfortable bed and the room was awesome with a fabulous outlook. Pool and Gym were great.

Cons:

nothing

2026-10-26 • via Nuitee
L
Lucien Corradini • couple • ch
9
2026-10-23 • via Nuitee
J
Jane • solo_traveller • au
10
2026-10-23 • via Nuitee
G
Gabriel • couple • fr
10
Pros:

très bon restaurant !

2026-10-22 • via Nuitee
M
Maud • solo_traveller • fr
9
Pros:

hôtel confortable et bien équipé.

Cons:

jacuzzi inutilisable (eau verdâtre) et piscine peu nettoyée.
restauration chère

2026-10-22 • via Nuitee
J
John • solo_traveller • nl
9
Pros:

Personeel

Cons:

Alice Springs

2026-10-22 • via Nuitee
M
Michael • couple • au
9
Pros:

Everything was good, pool excellent. Great value.

Cons:

A little dated but shouldn’t put anyone off from staying.

2026-10-21 • via Nuitee
J
Jessica • solo_traveller • au
7
Safe location.
Pros:

It was safe and gated, rooms clean and spacious.

Cons:

After checking in we were not offered any assistance with our luggage or instruction on how to get from the car park to our room with all our luggage. Admittedly there had been a terrible storm go through an hour before we checked in.

2026-10-20 • via Nuitee
S
Spence • couple • au
8
Beautiful location, great staff spacious room
Pros:

Friendly professional staff throughout the hotel complex

Cons:

Constant problems with card key access to our building. This has now been rectified

2026-10-18 • via Nuitee
L
Laura • solo_traveller • gb
6
A very tired, and dated hotel that doesn't live up to the Hilton name or price tag
Pros:

I stayed here the night before and the night after a four day tour to Uluru & the Red Centre. The reception staff were all professional, friendly and clearly all doing their best, but did appear understaffed and overstretched. The bed was comfortable and I had a good night's sleep. Clean reception area. The Thai restaurant in the lobby was decent enough.

Cons:

This hotel doesn't even remotely live up to the Hilton standard! It has the Hilton price tag for name only. The pool area is shameful - cheap, plastic furniture, rubbish everywhere, food and drinks mess left everywhere for over 24hrs, and the pool didn't appear to ever be cleaned (always full of bugs and leaves). There appeared to be multiple large groups hanging around the pool, who weren't staying at the hotel (based off their conversations), drinking and eating, leaving rubbish absolutely everywhere with zero respect for anyone else. If these weren't guests, then this poses a security issue (and I did see multiple people tailgating into tho room blocks, and you could easily walk in off the road, through the lobby and to the pool). If they were guests, this is poor behaviour from them, but you would expect at a Hilton hotel there would at least be one member of staff in a 24hr period cleaning the pool area for litter and discarded pool floaties.
The towels in both my two rooms, and at the pool, were stained, although the bedding was cleaning.
The balconies in both rooms clearly hadn't been swept or cleaned in a very long time, with dirty furniture, windows and floor.
I was charged $30 to have a takeaway breakfast to leave early for my tour, which seemed pretty steep. The breakfast I had before I flew home was very average, with plastic takeaway cups only, and no glassware, which is clearly not good for the planet, and looks very cheap.
I didn't eat in the restaurant in the evening, but why you would want to sit in a soulless, characterless 'restaurant' that is just a side section of a bland lobby is beyond me.
The hotel is an approx 30 minute walk out of town, and I was warned by friends who have worked in Alice Springs, and by my tour provider, not to walk into town on my own as a solo female traveller.

2026-10-18 • via Nuitee
G
Gabriel • couple • fr
10
2026-10-18 • via Nuitee
C
Clarice • solo_traveller • au
8
Pros:

Having a balcony to look at the view.

2026-10-17 • via Nuitee
G
Giovanni • extended_group • gb
8
2026-10-17 • via Nuitee
N
NATALIE • couple • au
6
2026-10-15 • via Nuitee