Quality Inn & Suites

Hotels
•
Quality Inn
5.2 (801 reviews)
5410 Ridge Avenue , Cincinnati , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Fax/photocopying
Squash
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Free breakfast
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
3.16
Many reviews point to cleanliness issues, with mentions of dirty rooms and bathrooms.
Service
7.13
Generally mentioned as standard, though some service issues were noted with housekeeping.
Location
8.17
Repeated praise for the location being close to various amenities.
Room Quality
4.12
Older facilities and various maintenance issues detract from quality.
Amenities
5.15
Mixed reviews about amenities, with some appreciating breakfast but noting gaps.
Value for Money
5.11
Standard for the pricing, though expectations were not fully met.
Food and Beverage
4.16
Breakfast options received criticism, noted as limited.
Overall Experience
4.63
Overall guest experiences are varied, largely negative, yet some parts appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:26

Property Description

Convenient Location
This hotel, located off Interstate 71, provides easy access to various attractions including the Cincinnati Zoo and Botanical Garden, making it a perfect choice for travelers looking to explore the area.

Comfortable Rooms
Featuring essential amenities such as a microwave, fridge, and coffee maker, the rooms at Quality Inn & Suites Cincinnati ensure a comfortable stay. The simple décor and work desk in each room add to the convenience and functionality.

Relaxation and Entertainment
Guests can unwind and enjoy the seasonal outdoor pool on the sun deck, or visit the on-site bar for a refreshing drink. With 24/7 front desk staff available, assistance is always just a call away.

Book your stay at Quality Inn & Suites Cincinnati now to experience convenience, comfort, and relaxation during your visit to Cincinnati.

Important information:

Please note that the minimum age to stay at this property is 21 years of age. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.2
Based on 801 reviews
Cleanliness: 3.16
Service: 7.13
Location: 8.17
Room Quality: 4.12
Amenities: 5.15
Value for Money: 5.11
Food and Beverage: 4.16
Overall Experience: 4.63
N
Nancy • solo_traveller • us
9
2026-05-29 • via Nuitee
R
Riley • couple • us
2
2026-05-28 • via Nuitee
A
Antonio • solo_traveller • us
1
Bad!
Pros:

The staff was very pleasant

Cons:

When you walk in the lobby it’s gives you okay vibes, as soon as you step foot in the room it gives creepy vibes, the sheets are extremely recycled. Burns in the sheets and blankets, lower sheet has red markings all over, went to ask for new clean sheets they brought uncleaned ones again, towels were so dingy and overly used and washed, liquid splatter all over the walls, plugs has not seen a dusting or extreme cleaning in soooo long! The bathroom tub was peeling up, stained up , shower head was just disgusting, mirror in the bathroom was so broken and again hasn’t seen dusting in yeeaarrs. This place is an all around flop !! You really get what you pay for here forsure! The state needs to really go in there and inspection. To the people who are reading this and say reviews are dramatic and choose to stay here, don’t say I didn’t tell you so..

2026-05-26 • via Nuitee
J
Joseph • family_with_children • us
3
Would not stay again or recommend.
Pros:

Not much really.

Cons:

Price is high for the condition. Room floor was sticky. Bathroom ceiling had mold and mildew. Druggys in the parking lot.

2026-05-25 • via Nuitee
L
Leah • couple • us
5
Pros:

There are stairs to both the first and second floors with no elevator. This was not easy to monster around even though staff was nice and gave us the closest room possible

Cons:

The stairs

2026-05-25 • via Nuitee
L
Langenbrunner • solo_traveller • us
9
2026-05-24 • via Nuitee
M
Mallardi • solo_traveller • us
10
This place punches above it's weight class - would recommend
2026-05-21 • via Nuitee
B
Beverly • solo_traveller • us
10
2026-05-17 • via Nuitee
S
Shdasionta • couple • us
1
2026-05-16 • via Nuitee
H
Hannah • couple • us
1
Terrible and the manager was extremely inappropriate with young women
Pros:

Nothing

Cons:

Bed bugs, blood stains, Broken tub, stains, holes in the sheets, unclean surfaces

2026-05-12 • via Nuitee
S
shanda • solo_traveller • us
1
Terrible stay
Pros:

Had to change my room 2 times

Cons:

The floor was slippery changed my room 2 times, bed was dirty no mirror on wall volume on tv didn't work

2026-05-09 • via Nuitee
L
Luchene • couple • us
5
2026-05-07 • via Nuitee
T
toni • couple • us
10
2026-05-06 • via Nuitee
C
Carlos • couple • us
9
2026-05-03 • via Nuitee
B
Brookr • family_with_children • us
2
2026-04-30 • via Nuitee
D
Denai • couple • us
1
My stay was horrible made them change my room because the first one was dirty the bathroom tub was dirty I couldn’t even
Pros:

Nothing

Cons:

Room was dirty staff was rude

2026-04-29 • via Nuitee
F
Featherstone • couple • us
1
Would not return.
Pros:

close to where I was working a lot of places close by

Cons:

I basically had to stay against my will. I couldn’t get my money back when job ended early. The room was dark and gloomy there was roaches people were loud children running in the hallways screaming and banging on doors. Staff were kind of rude. The bathroom needed to be renovated. The toilet sat at an angle too big for the space, needs a new bathtub dirt so deep even when clean it looks dirty. Required a deposit but wasn’t stated at the time of booking

2026-04-28 • via Nuitee
• couple • us
7
2026-04-27 • via Nuitee
B
Brown • couple • us
8
2026-04-26 • via Nuitee
J
Jacqueline • family_with_children • us
1
I won’t be back
Pros:

N/A

Cons:

How the lady that prepares breakfast thought she was going to talk to my kids crazy over a simple mistake and then got in my face pointing her finger all in my face then turned around and played victim and called the cops.

2026-04-26 • via Nuitee