The Verb Hotel

Hotels
9.3 (4013 reviews)
1271 Boylston Street , Boston , US
+1 617-566-4500

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent, attentive staff and personalized touches
Outstanding location near Fenway Park and Boston centre
Unique music-themed rooms with in-room record players
Clean, well-maintained facilities reported by several guests
Comfortable beds noted
Highly praised on-site restaurant (wagyu burger highlighted)
Cons:
Reports of bedbugs and stained carpet in some rooms
Parking expensive and valet-only concerns (car moved several times)
Some rooms reported hot with little/no AC and low shower pressure
Pool reported colder than expected
No elevator in some areas — difficult with large suitcases
Breakfast format (self-service) preferred buffet by some

Categories

Cleanliness
7.5
Mixed: several mentions that facilities and housekeeping were spotless, but multiple guests reported serious issues (bedbugs, gross carpet stains) which lower the cleanliness score.
Service
10
Very positive: staff repeatedly described as responsive, proactive and welcoming (early luggage handling, valet assistance, personalized honeymoon touches named), delivering exceptional service.
Location
10
Very positive: repeatedly praised for proximity to Boston centre and Fenway Park — ideal for concert and game-goers.
Room Quality
8.3
Mixed: unique, music-themed rooms with record players and comfortable beds are highlights, but rooms noted as small by some, issues with carpet stains, hot/no AC and low shower water pressure / occasional bedbug report reduce the score.
Amenities
9.9
Strong: well-equipped rooms (record player, coffee maker, hair dryer, earplugs) and spotless facilities; pool reported cold by one guest but overall amenities are a distinctive positive.
Value for Money
8.8
Slightly below target: overall experience seen as excellent but guests flagged high parking costs and restaurant prices which impacts perceived value.
Food and Beverage
10
Very positive: attached restaurant received strong praise (including a wagyu burger called among the best in Boston); breakfast service noted as good though some preferred a buffet format.
Overall Experience
9.9
Very positive overall: many guests describe exceptional stays and intentions to return (honeymoon and concert-focused visits), with only isolated negatives affecting the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Vibrant Boston Oasis

Poolside Relaxation: Enjoy a refreshing dip in our inviting outdoor pool, perfect for unwinding after a day of exploring the city.

Chic & Cozy Rooms: Experience comfort in our charming rooms equipped with private bathrooms, air conditioning, and cable TVs for your entertainment.

Prime Location: With Fenway Park just 200 meters away and a short distance to Copley Square, Museum of Fine Arts, and Northeastern University, our hotel puts you at the heart of Boston's vibrant scene.

Ready to immerse yourself in the Boston experience? Book your stay at The Verb Hotel now!

Important information:

Guests must be 21 years of age or older to check in.

Please note that parking is first come first serveGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.3
Based on 4013 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 8.3
Amenities: 9.9
Value for Money: 8.8
Food and Beverage: 10
Overall Experience: 9.9
E
Eliott • couple • gb
10
Exceptional stay, we will be returning!
Pros:

Location: Close to Boston centre, a short taxi away so we could experience what Boston had to offer. Car parking available if you are travelling by car.

Staff: We messaged to see if we could drop our luggage off before check in so we could explore the city, they were very responsive and said that we could drop our bags off early. They were very proactive and checked to see if our room was ready early so we could check in, luckily the room was ready for us earlier than check in.
The valet staff were very welcoming and happy to help us on arrival.
Were were also blown away by the little touches the staff provided especially Phoenix Davis (we were celebrating our honeymoon + a birthday) decorating our room, bottle of fizz and name on the sign. When we checked out we were assisted by Julia who stored our bags until we were ready to go to the airport, this allowed us a carefree extra day of exploring Boston and it was easy to retrieve our bags when needed.

Facilities: The facilities were spotless and had everything we needed for our stay, our housekeeper was Isis Bonilla. As music lovers this hotel was awesome because it was music themed and each room had a band allocated. We stayed in the Queen (band) room. In the room there was a record player we were able to browse their record collection and take them back to our room to listen to them, this is was very unique to us and a lovely touch. Furthermore there was the usual amenities: hair dryer, coffee maker, towels, body wash etc there was also ear plugs beside the bed.

Overall we had an amazing stay and look forward to returning in the future.

Cons:

Couldn't fault The Verb, brilliant service.

2026-10-31 • via Nuitee
A
Andrea Giorgio • family_with_children • it
9
Particolare e rockeggiante
Pros:

Hotel molto particolare a tema Rock. Per la zona e per la qualità dei dettagli è davvero un'ottima scelta. Colazione self service servita da personale al banco, avrei preferito buffet, però buona. Bellissima la possibilità di scegliere dischi in vinile e ascoltarli nel giradischi in camera. Personale molto gentile e disponibile

Cons:

Parcheggio decisamente costoso con Valet obbligatorio (e personalmente è una formula che non mi piace particolarmente). La nostra auto è stata spostata 3 volte da un parcheggio all'altro

2026-10-30 • via Nuitee
E
EDITH • couple • us
10
2026-10-29 • via Nuitee
D
Dalia • solo_traveller • de
9
2026-10-27 • via Nuitee
W
Watts • extended_group • us
10
Pros:

Bed super comfortable

Cons:

Carpet w had gross stains, hot rooms no air, pool temperature was cold told heated

2026-10-27 • via Nuitee
J
Jordan • couple • us
10
Pros:

The staff was excellent and the amenities are great!

2026-10-27 • via Nuitee
A
Anaïs8806 • family_with_children • fr
9
2026-10-25 • via Nuitee
C
Chandraganapathi • couple • us
9
Best stay with good music
Pros:

Nice experience to stay with good music

Cons:

I have faced bedbugs

2026-10-23 • via Nuitee
K
Kei • family_with_children • jp
6
Pros:

場所がフェイウエイパークの裏で、MLBを観戦する人にはベスト。部屋にレコードプレーヤーが置いてあり、レコードも選んでかけられるので、音楽好きの人にはGood！

Cons:

エレベーターがなかったので、2階に大きなスーツケースを運ぶのが、大変だった。
部屋はそんなに広くない。あと、シャワーの水量は少ない。

2026-10-23 • via Nuitee
T
Tom • couple • us
8
Pros:

Minimal and a bit confusing

2026-10-22 • via Nuitee
T
Tim • family_with_children • us
9
Pros:

The attached restaurant was really good with interesting Asian fusion cuisine including a wagyu burger that was voted the best in Boston.

Cons:

The price.

2026-10-21 • via Nuitee
T
Thomas • couple • us
10
We had a great time
Pros:

The Verb was booked primarily because of nearness to Fenway Park. Actually, couldn't get any closer. I had purchased Red Sox tickets prior to our stay. The restaurant had good eats. We enjoyed the music selections in the room and the abundant choices at the lobby.

Cons:

Parking was an issue as I do not like to valet and chose a garage a couple blocks away. Other than that, we had no bothersome issues.

2026-10-20 • via Nuitee
A
Alison • couple • us
10
Perfect hotel for a concert near or at Fenway
Pros:

I loved the music vibes of the property. Perfect for going to a concert. I really liked that each room had a record player such a unique and fun concept.

2026-10-20 • via Nuitee
S
Susan • solo_traveller • us
10
Wonderful and unique
Pros:

This is one of my favorite places to stay. The ambiance, the comfort and staff make it truly unique and great

2026-10-19 • via Nuitee
R
Rüya • family_with_children • ch
9
2026-10-18 • via Nuitee
M
Martyn Wilson • couple • gb
10
Brilliant experience from start to finish within this perfectly presented hotel
Pros:

Overall theming of the hotel was great. The onsite restaurant was perfect for our experience - authentic and good quality. Breakfast was included within our rate and the choice was exactly what we'd have hoped for.

Cons:

There was little that I could be critical of. The only minor thing was that we only had one tea within the room and there were two of us. Having a coffee wasn't too challenging!

2026-10-18 • via Nuitee
K
Karen • couple • gb
10
Fantastic A********
Pros:

Great hotel, really unique, very quirky, staff are really friendly and helpful.

2026-10-16 • via Nuitee
M
Michael • solo_traveller • us
10
2026-10-16 • via Nuitee
A
Anhthu • couple • us
10
Pros:

Very cool vibe, super clean and inviting!

2026-10-15 • via Nuitee
H
Hadas • family_with_children • il
9
2026-10-14 • via Nuitee