Hilton Cincinnati Netherland Plaza

Hotels
Hilton Hotels & Resorts
8.2 (1283 reviews)
35 West 5th Street , Cincinnati , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Historic charm
Great fitness center
Cons:
Decline in service
Lack of cleanliness and maintenance

Categories

Cleanliness
7.01
Rooms are tired looking, with stained carpeting and an overall sense of dirtiness.
Service
8.48
Standard service is expected, but recent changes have made it less welcoming.
Location
9.02
Historic location adds charm, but recent service changes impact arrival experience.
Room Quality
6.47
Rooms are noted to be tired and in need of maintenance.
Amenities
9.5
The fitness center is excellent and one of the best encountered in hotels.
Value for Money
7.96
Considering the hotel’s decline, not great value.
Food and Beverage
8.51
Only the 1931 Lounge remains a nice spot, but lacks overall impact.
Overall Experience
8.68
A mix of positive and negative aspects leads to an average sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:16

Property Description

Luxurious French Art Deco Design

Step into a world of elegance at Hilton Cincinnati Netherland Plaza, where French Art Deco style meets modern comfort. Admire the intricate details of the design while enjoying the convenience of amenities like a beauty salon, barber shop, clothing store, and gift shop.

Fine Dining Experience

Indulge your taste buds at Orchids at Palm Court, offering exquisite fine dining options. For a more casual meal, head to The Grille at Palm Court for delicious American cuisine. Whether it's breakfast, lunch, or a special dinner, our restaurants cater to every palate.

Convenient Location and Modern Comfort

Located in the heart of downtown, our hotel is just minutes away from popular attractions like Fountain Square and Paul Brown Stadium. Unwind in our contemporary rooms equipped with all the essentials, from cable TV with HBO to a coffee maker and work desk.

Book your stay at Hilton Cincinnati Netherland Plaza for a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1283 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 6.47
Amenities: 9.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.68
S
StuP solo_traveller gb
5
Great location, beautiful bar, but room was very dated and a bit shabby for a Hilton.
Pros:

Room 'very' dated and a bit shabby now

2026-08-28 via Nuitee
D
Derwin extended_group gb
6
Pros:

Fantastic old beautiful hotel.
Classy....
Spotlessly clean....
But bo hot water for the two days we were there.
Floor 23

Cons:

No hot water on floor 23 for the two days we were there

2026-08-27 via Nuitee
J
Justin solo_traveller gb
9
Pros:

Staff were good, room was clean and spacious, beds comfortable. And, the Art Deco design in the building was an extra.

Cons:

Parking. 35 dollars and you had to sign up to a website in order to pay. So, I found a multi storey around the corner for 21.

2026-08-26 via Nuitee
D
Diane extended_group us
7
2026-08-24 via Nuitee
M
Mary couple us
4
2026-08-22 via Nuitee
A
Alejandra extended_group mx
3
Le falta toda la remodelación del mundo
Pros:

La ubicación

Cons:

Esta muy viejo las habitaciones
El aire suena demasiado
Los colchones hundidos
No salia agua caliente
Dos noches la pase muy mal y la tercera noche nos cambiaron a au suite y todo mejoro

2026-08-22 via Nuitee
L
Lewis solo_traveller us
8
Pros:

Close to stadium

Cons:

Everything

2026-08-22 via Nuitee
K
Katherine family_with_children us
6
2026-08-21 via Nuitee
L
Larry extended_group us
9
2026-08-20 via Nuitee
J
Josh family_with_children us
4
Be prepared to take cold showers, and pay a lot
Pros:

The location was great for the main conference center

Cons:

Had to take cold showers multiple days in a row, which is super stressful late at night, no hot water unless running the shower for about 20 minutes first. It seemed to be a very old system. It also sucks it was super high price for the room, and had to pay extra for parking.

2026-08-20 via Nuitee
T
Thomas couple us
8
Great hotel with a wonderful location.
Pros:

The hotel is beautiful and our room was perfect for our one night stay. The location was within walking distance of everything we needed for our night at the Great American Ball Park.

Cons:

Room 928 - our bathroom sink did not drain very fast. Time to fish out the hair clogs.

2026-08-20 via Nuitee
D
Denise extended_group us
8
Pros:

Room was clean, bed ears very comfortable. The property is a little dated.

Cons:

The decor is dated.

2026-08-18 via Nuitee
K
Kim solo_traveller us
9
Pros:

Loved the architecture

Cons:

The overwhelming smell of smoke or something in the lobby

2026-08-18 via Nuitee
C
Cindy couple us
4
2026-08-17 via Nuitee
S
Scott couple us
7
Love the hotel but it needs improvement.
Pros:

The location is good and the staff is great. We’ve stayed there multiple times.

Cons:

Six elevators but only two working. It’s the second time in a year that we’ve run into this. It’s ridiculous for a building with 28 floors. Unacceptable.

2026-08-17 via Nuitee
D
Don solo_traveller us
8
Pretty good
Pros:

Location downtown

Cons:

It’s old and it shows. Rooms could use some updating.

2026-08-16 via Nuitee
M
Michelle solo_traveller us
8
2026-08-16 via Nuitee
D
Donna Derbycity solo_traveller us
9
Wonderful old glamor
Pros:

The front desk and housekeeping were so nice to bring us a rollaway bed it worked out excellent

2026-08-15 via Nuitee
V
Vacation46486616396 Business
2
Absurd Experience
Pros:

Absurd experience. 5 out of 6 elevators were broken for 2 consecutive days. So elevator wait time at 5pm was more than 20 minutes! Today the in-room AC was out of order and the hot water was out too. How the heck is this a 4-star hotel??

The place is crumbling and the carpet in the room is filthy. The room is incredibily hot and humid. Definitely not recommend this place to anyone including my worst enemies.

2026-08-11 via Tripadvisor
D
Debra couple us
4
I booked 2 days and they checked us out after the first night stay and turned off our key. Had to take time to correct t
Pros:

Location and river view.

Cons:

No hot water in shower both days we stayed. It was very disappointing.

2026-08-10 via Nuitee