Hilton Cincinnati Netherland Plaza

Hotels
•
Hilton Hotels & Resorts
8.2 (1232 reviews)
35 West 5th Street , Cincinnati , us
+1 513-421-9100

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Historic charm
Great fitness center
Cons:
Decline in service
Lack of cleanliness and maintenance

Categories

Cleanliness
7.01
Rooms are tired looking, with stained carpeting and an overall sense of dirtiness.
Service
8.48
Standard service is expected, but recent changes have made it less welcoming.
Location
9.02
Historic location adds charm, but recent service changes impact arrival experience.
Room Quality
6.47
Rooms are noted to be tired and in need of maintenance.
Amenities
9.5
The fitness center is excellent and one of the best encountered in hotels.
Value for Money
7.96
Considering the hotel’s decline, not great value.
Food and Beverage
8.51
Only the 1931 Lounge remains a nice spot, but lacks overall impact.
Overall Experience
8.68
A mix of positive and negative aspects leads to an average sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:16

Property Description

Luxurious French Art Deco Design

Step into a world of elegance at Hilton Cincinnati Netherland Plaza, where French Art Deco style meets modern comfort. Admire the intricate details of the design while enjoying the convenience of amenities like a beauty salon, barber shop, clothing store, and gift shop.

Fine Dining Experience

Indulge your taste buds at Orchids at Palm Court, offering exquisite fine dining options. For a more casual meal, head to The Grille at Palm Court for delicious American cuisine. Whether it's breakfast, lunch, or a special dinner, our restaurants cater to every palate.

Convenient Location and Modern Comfort

Located in the heart of downtown, our hotel is just minutes away from popular attractions like Fountain Square and Paul Brown Stadium. Unwind in our contemporary rooms equipped with all the essentials, from cable TV with HBO to a coffee maker and work desk.

Book your stay at Hilton Cincinnati Netherland Plaza for a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 33 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1232 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 6.47
Amenities: 9.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.68
B
Bienvenu • family_with_children • us
7
Pros:

Very old hotel. I had to switch room because the room had not hot water and too many maintenance issues

Cons:

Poor housekeeping and maintenance

2026-07-25 • via Nuitee
B
Ben • couple • us
7
2026-07-22 • via Nuitee
N
N9039YQmartinp • Business • Tahuya, Washington
2
Don't go to this hotel! not clean,
Pros:

If you are on a budget, it's ok but this place should not have the "Hilton" badge on it, Carpet are filthy, Wet and moldy, Paint in flaking off the wall... bunch of hair on the bathroom floor, in the bath tub too! I have never see so much dust in a room! Will never, ever come back here!!! Room 1401 Bad!

2026-07-20 • via Tripadvisor
M
McKenzie Stewart • solo_traveller • us
10
Pros:

The hotel staff were very helpful and friendly. Will definitely stay again! I was in astonishment with the whole place!

Cons:

Nothing to dislike really.

2026-07-20 • via Nuitee
M
Marcy • couple • us
9
Pros:

Proximity

2026-07-18 • via Nuitee
K
Kristin • couple • us
7
2026-07-18 • via Nuitee
J
Jarath • family_with_children • us
10
Pros:

I loved the location easy to access

2026-07-17 • via Nuitee
A
AmArty • Family • Brookfield, Illinois
10
Cicny cool.
Pros:

Great location at an historic hotel, room was good and the staff very helpful and friendly. Would stay there again.

2026-07-14 • via Tripadvisor
L
Lisa • extended_group • us
10
Splendid Service and Great Location to walk about the city
Pros:

The beds were very comfortable. Little to no outside noise. We spent time in the bar and Isabell was awesome! The front desk staff were great as well as your bellman.

Cons:

N/A

2026-07-14 • via Nuitee
R
Roach • couple • us
3
We will not stay again
Cons:

Light above shower wouldn't work. No body wash. 2 Kleenex and half roll of toilet paper wasn't enough. Elevator was a nightmare. Took forever. Room was not very clean and too hot.

2026-07-13 • via Nuitee
B
Brannon • solo_traveller • us
1
Pros:

How close it was to stadium

Cons:

The ac didn't work and the filters were so disgusting with dust it had my sinuses and throat tore up

2026-07-13 • via Nuitee
M
Montgomery • couple • us
3
Pros:

Location

Cons:

Staff was not friendly at check in. Long lines, trying to check out they kept telling me too busy and wouldn’t check me out.
Air conditioning didn’t work
Ice machines didn’t work
TV didn’t work well

2026-07-12 • via Nuitee
D
David • couple • us
8
Excellent
Pros:

Location and design

Cons:

Nothing

2026-07-12 • via Nuitee
T
THOMAS • couple • us
5
Pros:

Beautiful hotel, very good breakfast

Cons:

We booked a king size bed but got a queen and we had no hot water for shower

2026-07-12 • via Nuitee
E
ELIZABETH • solo_traveller • us
8
2026-07-12 • via Nuitee
L
Leanne • solo_traveller • us
10
Beautiful historic hotel in Downtown Cincinnati
Pros:

The hotel is a beautiful historic one in the heart of downtown. It is only 10 minutes from the Great American Baseball stadium and parks.

Cons:

The bed is small, and the rooms are old, but otherwise good value for money.

2026-07-10 • via Nuitee
L
Laurie • couple • us
1
2026-07-09 • via Nuitee
J
Jenna • couple • us
10
Nice for you spending the night after an event downtown.
Pros:

Location

Cons:

Parking, valet se to a public garage across the street. and public garage didn’t have chargers. For directions via phone call and was good to go

2026-07-08 • via Nuitee
B
Brandon • solo_traveller • us
10
2026-07-05 • via Nuitee
M
Megan • couple • us
10
2026-07-04 • via Nuitee