Hilton Cincinnati Netherland Plaza

Hotels
•
Hilton Hotels & Resorts
8.2 (1283 reviews)
35 West 5th Street , Cincinnati , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Historic charm
Great fitness center
Cons:
Decline in service
Lack of cleanliness and maintenance

Categories

Cleanliness
7.01
Rooms are tired looking, with stained carpeting and an overall sense of dirtiness.
Service
8.48
Standard service is expected, but recent changes have made it less welcoming.
Location
9.02
Historic location adds charm, but recent service changes impact arrival experience.
Room Quality
6.47
Rooms are noted to be tired and in need of maintenance.
Amenities
9.5
The fitness center is excellent and one of the best encountered in hotels.
Value for Money
7.96
Considering the hotel’s decline, not great value.
Food and Beverage
8.51
Only the 1931 Lounge remains a nice spot, but lacks overall impact.
Overall Experience
8.68
A mix of positive and negative aspects leads to an average sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:16

Property Description

Luxurious French Art Deco Design

Step into a world of elegance at Hilton Cincinnati Netherland Plaza, where French Art Deco style meets modern comfort. Admire the intricate details of the design while enjoying the convenience of amenities like a beauty salon, barber shop, clothing store, and gift shop.

Fine Dining Experience

Indulge your taste buds at Orchids at Palm Court, offering exquisite fine dining options. For a more casual meal, head to The Grille at Palm Court for delicious American cuisine. Whether it's breakfast, lunch, or a special dinner, our restaurants cater to every palate.

Convenient Location and Modern Comfort

Located in the heart of downtown, our hotel is just minutes away from popular attractions like Fountain Square and Paul Brown Stadium. Unwind in our contemporary rooms equipped with all the essentials, from cable TV with HBO to a coffee maker and work desk.

Book your stay at Hilton Cincinnati Netherland Plaza for a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1283 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 6.47
Amenities: 9.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.68
K
Karen • couple • us
10
2026-10-14 • via Nuitee
F
Franck • extended_group • fr
7
Cons:

Hôtel vieillissant.

2026-10-12 • via Nuitee
J
Jennifer • couple • us
5
2026-10-12 • via Nuitee
J
John • family_with_children • us
2
Pros:

The walls and ceiling had paint coming off and chips of paint hanging. The mattress was really bad. The room did smell old and stale. Walls were chipped and overall not worth over 300 a night. Really needs to remodel and heating air conditioning unit was broken and about to come off the wall. I think if Hilton really knew the condition of your hotel they would demand a remodel or lose the franchise.

Cons:

Location was perfect

2026-10-09 • via Nuitee
E
Ethan • solo_traveller • us
7
2026-10-09 • via Nuitee
M
MARCO ANTONIO • family_with_children • mx
7
No cumplió con mis expectativas.
Pros:

La ubicación esta excelente, muy cerca del estadio de Bengals y de restaurantes.

Cons:

No tiene estacionamiento propio y el que el hotel recomienda estaba lleno y es muy caro, aunque afortunadamente hay un estacionamiento publico casi frente al hotel muy económico.
El 80% de las habitaciones no tienen aire acondicionado y desafortunadamente me toco una de estas. El hotel es viejo y se nota que no dan mucho mantenimiento al mismo. Con relación a precio calidad me parece caro, considerando sus instalaciones y lo que ofrece.
Si fuera el dueño de la cadena de hoteles, no me gustaría que vincularan mi nombre con este hotel, o le invertiría más al mantenimiento y aspecto para justificar la tarifa.

2026-10-07 • via Nuitee
A
Amelia Cat • couple • us
4
Nice but not up to par
Pros:

staff was nice and room was nice

Cons:

No AC and we weren't told before we arrived. They had this problem for a week or two. We also didn't have any hot water except in one lavatory. Plumber was supposed to come but didn't. We know it's an old, historical hotel but unacceptable. We've asked for some refund and Booking.com is working with hotel to help secure this.

2026-10-07 • via Nuitee
T
TINA • couple • us
10
2026-09-19 • via Nuitee
P
Peter • extended_group • us
8
Excellent location to attend Reds game, safe, clean and friendly environment
2026-09-19 • via Nuitee
D
Daniel • solo_traveller • us
4
Pros:

We're are room was at it was a loud banging for both nights didn't sleep well because of that got assistance they couldn't figure it out even maintenance came still the same thing. So really no sleep.

Cons:

The banging of the wall in hallway

2026-09-17 • via Nuitee
S
Shanetta • couple • us
4
We will not be staying at this hotel again. We have stayed in the Hilton before and this was a big let down. We were ve
Pros:

The vintage historic vibe from the 1930’s was a unique touch. The location was really nice. Walking distance to nice restaurants. The room side was great! High ceilings and plenty of space! We really liked the staff. They were really friendly and y. Helpful. Only one was a little cold and not forthcoming with important information about the fees , even after we asked. The live music in the restaurant was a nice touch.

Cons:

The hidden fees(even after calling ahead to be sure we knew what to expect)
The expensive daily parking fee to use the garage of the hotel we paid to stay at. We found out about that when we were about to leave for dinner.
The not so good bedding. No proper fitting sheets. Comforter so warn out & thin. We thought it was an extra sheet. It was no longer white but grey.
The room was constantly humid. At night the sheets stayed damped and cold.
None of the two phones in our room worked.
We had to go all the way downstairs to asked questions that should have been a phone call way.
When someone came to fix the phones. They couldn’t because the lines were broke.(I’m sure they already knew this)
We asked for proper sheets and blanks only to get more flats sheets and even thinner rough feeling blanket for only one of our beds.
The guy who brought it up asked for a tip. We tipped him anyway. The breakfast was cold and expensive. After a $20 dollar tip we spent $73.00 on bacon and eggs! That was cold. We did not go back.
That staff was really nice though. Only one lady seemed cold. Everyone else was nice and friendly.

2026-09-16 • via Nuitee
S
Samuel • couple • us
10
2026-09-16 • via Nuitee
K
Kevin • couple • us
8
Overall great for price especially if you’re looking to stay for a bengals game. I recommend the double room.
Pros:

Location

Cons:

Bathroom was dirty and no hot water.

2026-09-14 • via Nuitee
J
Jamie • couple • us
10
We will definitely be back
Pros:

Loved it and location was on point to our duration

Cons:

Nothing really elevators were a little scary other than that it was great

2026-09-10 • via Nuitee
S
Shelley • couple • us
7
2026-09-08 • via Nuitee
J
Josh • couple • us
10
Great place
Pros:

Everything

Cons:

N/a

2026-09-07 • via Nuitee
R
R • solo_traveller • us
2
2026-09-05 • via Nuitee
S
StuP • solo_traveller • gb
5
Great location, beautiful bar, but room was very dated and a bit shabby for a Hilton.
Pros:

Room 'very' dated and a bit shabby now

2026-08-28 • via Nuitee
D
Derwin • extended_group • gb
6
Pros:

Fantastic old beautiful hotel.
Classy....
Spotlessly clean....
But bo hot water for the two days we were there.
Floor 23

Cons:

No hot water on floor 23 for the two days we were there

2026-08-27 • via Nuitee
J
Justin • solo_traveller • gb
9
Pros:

Staff were good, room was clean and spacious, beds comfortable. And, the Art Deco design in the building was an extra.

Cons:

Parking. 35 dollars and you had to sign up to a website in order to pay. So, I found a multi storey around the corner for 21.

2026-08-26 • via Nuitee