Hampton Inn & Suites on the San Antonio Riverwalk

Hotels
Hampton Inn
8.4 (1940 reviews)
118 Soledad Street , San Antonio , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Great breakfast
Cons:
Expensive valet parking
Uncomfortable bedding

Categories

Cleanliness
8.04
Most reviews indicate the rooms were clean, but some issues were noted regarding overall comfort.
Service
8.71
Multiple reviews praised the staff, particularly in relation to breakfast service.
Location
8.55
The hotel is conveniently located near attractions, which was positively mentioned.
Room Quality
8.1
Rooms were described as clean and spacious, though some found the decor dated.
Amenities
8.33
General amenities were satisfactory, though parking was noted as a challenge.
Value for Money
7.99
Pricing was mentioned but overshadowed by issues with valet service.
Food and Beverage
9.04
Breakfast received high praise for variety and freshness.
Overall Experience
8.41
Guests generally had a positive stay with specific room and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:07

Property Description

Convenient Location
Located in the heart of Downtown - Riverwalk district, Hampton Inn & Suites San Antonio Riverwalk is a stone's throw away from major attractions like Tower of the Americas and River Walk.

Modern Amenities
With free WiFi, air-conditioned rooms, flat-screen TVs, and a 24-hour front desk, we ensure your stay is comfortable and convenient.

Business-Friendly
Our hotel offers a business center, fax machine, and photocopier services, catering to all your work needs while traveling.

Book your stay at Hampton Inn & Suites San Antonio Riverwalk for a seamless blend of leisure and business amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

8.4
Based on 1940 reviews
Cleanliness: 8.04
Service: 8.71
Location: 8.55
Room Quality: 8.1
Amenities: 8.33
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.41
B
Birgit couple at
9
Tolles Hotel!
Pros:

Das Zimmer war groß und schön, außerdem sauber. Das Frühstück war typisch amerikanisch, muss man mögen- was wir tun- es war mehr als ausreichend Platz zum Sitzen in 2 Frühsücksbereichen. Man konnte fussläufig alles gut erreichen, nach ein paar Minuten war man beim Riverwalk.

Cons:

Valet Parking wäre teuer gewesen, wir haben in einer Parkgarage ein paar Minuten entfernt geparkt und haben für 2 Nächte $18 bezahlt (dafür eben mit den Koffern ein paar Minuten zu Fuß unterwegs). Ansonsten war alles super!

2026-08-29 via Nuitee
A
Ana family_with_children us
10
2026-08-24 via Nuitee
C
C3691BHcarloss Family
10
⭐️⭐️⭐️⭐️⭐️
Pros:

The hotel was extremely clean and well maintained, and our room was spotless, comfortable, and fresh. You can really tell that the housekeeping team takes pride in keeping everything in excellent condition. The location is also fantastic and convenient for enjoying the River Walk and downtown San Antonio. Overall, we had a wonderful experience and felt very well taken care of throughout our stay.

2026-08-22 via Tripadvisor
R
Rita solo_traveller us
8
Vacation stay
Pros:

We liked the location on the Riverwalk and it was very close to the places we wanted to visit. So we were able to get an Uber within minutes of requesting a ride. The room was very spacious. The bed was very comfortable. We were able to take our small dog with us.

Cons:

There was only one actual chair to sit in. Another arm chair would have been much appreciated because one chair leaves the other person sitting on the bed, and that gets kinda old after a couple of days. I booked a balcony room overlooking the Riverwalk, which we got but it was on the first floor and there was a stone wall blocking being able to see the river well. There were no cups in the bathroom.

2026-08-20 via Nuitee
L
Laila solo_traveller us
10
Pros:

Service was good and the breakfast

Cons:

Parking is bad

2026-08-17 via Nuitee
D
Diana solo_traveller us
9
2026-08-17 via Nuitee
J
Juan couple us
10
It was comfortable and pleasant
Pros:

It was good

Cons:

Pool too small

2026-08-16 via Nuitee
M
mercedese825 Family
10
Family friendly. Peaceful Good location.
Pros:

The room was clean. We got the balcony room and it was very quiet and peaceful.
The family loved the breakfast, everyday there is a different warm plate and everything else was standard cereal, waffles, oats with fruit WAS DELICIOUS! The pool in the evenings was nice and short walk to the Riverwalk.

Recommend -We put in a lot of steps in. so make sure you map your route ahead of time.

Took us 10- 15 mins to walk all around. To the Mercado. Alamo and Mall.

The staff were ninjas. You know they were there doing their thing but did not see them much.

Con- parking. It's $60 valet and $37 park yourself overnight across the street.
So calculate this in your spending.

2026-08-10 via Tripadvisor
L
Laura family_with_children us
5
Overall the stay , the beds , the rooms, the breakfast , the pool were all really great !! But I was really upset with t
Pros:

I love that the hotel was really pretty from outside and inside. The valet people were really nice when we arrived and helped us out with getting our things out the car. The pool was really nice and loved the location of it. It has a perfect view of the Riverwalk.

Cons:

I really hated the fact that the elevator that is used to get down to the riverwalk was not working. When I was looking for hotels I was looking for one right at the riverwalk so I could just walk down and not worry about walking on the streets to get to it since I had 2 kids under the age of 2. Well our first day we tried getting down and it wouldn’t work then I go ask upfront and they said they would tell maintenance to turn it on, then we were waiting outside for like more than 5 minutes and it was really hot and I went back up front and I asked again and the way they reacted seemed they had forgotten about it and then they told me it didn’t work.

2026-08-10 via Nuitee
M
Marivel couple us
9
2026-08-07 via Nuitee
R
Rafael solo_traveller us
1
Not happy and check out 2 hours after arrival.
Pros:

Location

Cons:

To be More helpful of situation that happened at pool.

2026-08-06 via Nuitee
R
Rebecca couple us
1
Pros:

Nothing. Staff was not friendly either.

Cons:

Our check in was at 4:00 PM we did not get our room until almost 6:00 PM. I requested a river view, did not receive that.

2026-08-05 via Nuitee
M
Mata Cuadrado couple us
7
Pros:

Clean

Cons:

Bed Pillows were extremely small they look more like sofa pillows .

2026-08-04 via Nuitee
7
790sarayf Family
10
Nice hotel
Pros:

Thank you for the excellent experience we could have, it is a hotel with a friendly team, Alizabeth is very fun, the room was divine and we had good cleaning service at all times. The breakfast is amazing, in the coffee area you can find activities for the little ones. I would definitely come back. Carlos Genesis Romelia Jonathan Daniel is breakfast team

2026-08-03 via Tripadvisor
I
Irene extended_group us
10
2026-08-03 via Nuitee
B
Bianca family_with_children us
7
Pros:

It was nice and clean

Cons:

The beds were not comfortable and the pillows were stiff and the shower seem like you were gonna fall through.

2026-08-02 via Nuitee
J
J4936YIbiancam Family
6
Nice and Clean
Pros:

Everything was nice and clean just did not like the shower it felt like the tub was going to brake!

2026-08-01 via Tripadvisor
J
johnkP3937RZ Business
8
Nice hotel in a great location
Pros:

It was a very nice, modern hotel with great amenities and updated room. I only give 4 stars though because the water pressure in my room was constantly fluctuating from hot to cold and high pressure to low pressure.

All in all, will definitely stay here again if/when I return to San Antonio.

2026-08-01 via Tripadvisor
5
516nevaehc Family
10
Most amazing hotel in the world
Pros:

They have the nieces people great food the rooms are incredible and I have only came here since I first came I recommend coming here for sure!!

2026-08-01 via Tripadvisor
D
daianeaW4905OG Family
10
Good
Pros:

It’s worth it, good hotel!, good room service, the people are friendly at the reception, good breakfast buffet.
(Carlos, Daniel Estefanys, Genesis)

2026-07-30 via Tripadvisor