Hampton Inn & Suites on the San Antonio Riverwalk

Hotels
Hampton Inn
8.4 (1866 reviews)
118 Soledad Street , San Antonio , us

Children allowed
Pets allowed

Facilities

ATM/banking
Shopping on site
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
Fitness facilities (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Clean rooms
Great breakfast
Cons:
Expensive valet parking
Uncomfortable bedding

Categories

Cleanliness
8.04
Most reviews indicate the rooms were clean, but some issues were noted regarding overall comfort.
Service
8.71
Multiple reviews praised the staff, particularly in relation to breakfast service.
Location
8.55
The hotel is conveniently located near attractions, which was positively mentioned.
Room Quality
8.1
Rooms were described as clean and spacious, though some found the decor dated.
Amenities
8.33
General amenities were satisfactory, though parking was noted as a challenge.
Value for Money
7.99
Pricing was mentioned but overshadowed by issues with valet service.
Food and Beverage
9.04
Breakfast received high praise for variety and freshness.
Overall Experience
8.41
Guests generally had a positive stay with specific room and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:07

Property Description

Convenient Location
Located in the heart of Downtown - Riverwalk district, Hampton Inn & Suites San Antonio Riverwalk is a stone's throw away from major attractions like Tower of the Americas and River Walk.

Modern Amenities
With free WiFi, air-conditioned rooms, flat-screen TVs, and a 24-hour front desk, we ensure your stay is comfortable and convenient.

Business-Friendly
Our hotel offers a business center, fax machine, and photocopier services, catering to all your work needs while traveling.

Book your stay at Hampton Inn & Suites San Antonio Riverwalk for a seamless blend of leisure and business amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

8.4
Based on 1866 reviews
Cleanliness: 8.04
Service: 8.71
Location: 8.55
Room Quality: 8.1
Amenities: 8.33
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.41
E
Eybeth couple us
10
2026-06-15 via Nuitee
K
kathy extended_group us
7
Cons:

The dog relief area

2026-06-11 via Nuitee
R
Ronald solo_traveller us
10
Pros:

The staff was very friendly and accommodating. Clean and the kids lived the breakfast.

Cons:

Pillows could've been more comfortable.

2026-06-08 via Nuitee
K
Karen family_with_children us
10
Pros:

Everything was great, service, hospitality, professionalism

2026-06-08 via Nuitee
R
Rayadito solo_traveller us
10
2026-06-07 via Nuitee
E
Eddielyn solo_traveller us
7
2026-06-07 via Nuitee
C
Christin solo_traveller mx
9
Great value for money
Pros:

The rooms were clean and spacious - breakfast offered everything basic that you could need and want.

Cons:

Some of the corridors had a very yucky smell, I guess due to humidity - and our aircon was outdated, it was a very loud, older model and it was either getting hot or freezing, it rarely held the temperature.

2026-06-06 via Nuitee
B
Barcena solo_traveller us
10
Espectacular
Pros:

Absolutamente todo

Cons:

Nada

2026-06-05 via Nuitee
I
I9069IYjacksonr Business
10
Excellent😊
Pros:

Good place for business travel option, friendly staff and willing to help you. Daniel and Genesis ready to offer you an incredible breakfast. I would come back without hesitation.

2026-06-04 via Tripadvisor
8
814micahm Business
10
Good stay, welcome experience
Pros:

The room was clean, I like the towel origami art thingy was cool with even on the toilet paper. It was nice and quiet with a great view of the river walk. All of the employees were sweet and helpful. Lizz the woman who valeted our car back to the hotel had impeccable timing, and was very helpful, and made sure we had a good stay. The location was quiet and very easy to get to where we needed to go. The room gave a nice home away from home feeling, and the layout was easy to navigate.

2026-06-04 via Tripadvisor
V
Venugopal family_with_children us
10
2026-06-04 via Nuitee
A
Aurélie extended_group fr
8
Hôtel très bien situé, pratique pour visiter San Antonio tout à pied
Pros:

La proximité avec le Riverwalk, et l’accessibilité au centre de San Antonio à pied

2026-06-04 via Nuitee
L
Leanon solo_traveller us
10
Pros:

Riverwalk

2026-06-03 via Nuitee
L
L. Garza solo_traveller mx
5
Personal desinteresado - ojo, hotel sin estacionamiento
Pros:

La ubicación es buena, sin embargo al no tener estacionamiento propio tuve que utilizar el valet parking un par de veces y otro par yo buscar estacionamiento público. Esto genero una inversión extra en mi Hospedaje de $50usd diarios que no tenía contemplado.

Cons:

Tuve un inconveniente de trabajo, y solicité una modificación en mi reserva para salir antes. El personal solo me trajo de una persona con otra, sin resolver, el servicio de booking fue amable para ayudarme, sin embargo en el hotel, solo mentian cok tener respuesta y se trataban de deslindar de responder. Tarde 48hrs en poder Obtener respuesta del hotel, misma que fue una negativa a mi petición, dándome cuenta que esa respuesta la tenían a la hora de yo solicitar el cambio. - Honestamente sentí cero empatia, interes y humanidad en su servicio.

Añadido a esto, honestamente el desayuno es de baja calidad. Y la falta de estacionamiento hizo que diariamente tuviera que pagar 50usd por estacionamiento. Sumando a mi estadía $250usd.

2026-06-01 via Nuitee
S
Sri couple us
9
Pros:

Clean and easy to find self parking.

Cons:

Bit walking distance to the Alamo riverwalk.
Need more light in the room ( table lamp)

2026-06-01 via Nuitee
L
Liliana solo_traveller us
10
2026-05-31 via Nuitee
E
Explore10670845486 Family Lubbock, Texas
10
Great hotel. Very cheap, great value. Would stay again.
Pros:

Adrian helped a lot. Great kid.

2026-05-30 via Tripadvisor
M
MEL & OHANA solo_traveller us
9
Pros:

Location was great. Staffs were incredibly nice & the parking team was great

2026-05-29 via Nuitee
T
Tiwana couple us
10
It felt like vacation, I was comfortable and enjoyed the stay
Pros:

Great location and very nice and clean

Cons:

N/a

2026-05-29 via Nuitee
D
Dawn extended_group us
9
Great, stay with easy access to a lot of places. But overpriced.
Pros:

The facility was very nice.The rooms were very big and comfortable.

Cons:

The price was very high for 1 night, which didn't even include twenty four hours, came up to about twenty one dollars an hour. There should be a discount for Bexar county residents since we live in San Antonio, We just came downtown to enjoy the riverwalk.

2026-05-26 via Nuitee