Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent amenities
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
7.6
The cleanliness of the room was not perfect. Hair was found in the shower.
Service
9.98
Staff were friendly, provided attentive service, and offered help beyond regular duties.
Location
9.61
Convenient location near the train station and easy access to local attractions.
Room Quality
8.56
Some parts of the room looked tired and in need of updates.
Amenities
9.59
Excellent amenities including a spa and shuttle service.
Value for Money
9.05
Good value considering the level of service and amenities.
Food and Beverage
9.6
Room service was prompt and food quality was great.
Overall Experience
9.57
Overall a very pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:19

Property Description

Luxurious Accommodation in the Heart of Milan

Designer Rooms and Spa: Indulge in luxury with Italian design furniture, floor-to-ceiling windows, and Trussardi toiletries in every room. Relax at the 1000-m² Shiseido spa or dine at the rooftop restaurant.

Versatile Conference Facilities: Host successful events in our conference center accommodating up to 430 people. The La Cupola Rooms offer a stylish setting for private events and meetings.

Gastronomic Delights and Convenience: Start your day with a delicious breakfast buffet at Terrazza Gallia. Enjoy lunch, dinner, and cocktails at the terrace restaurant and lounge bar. With easy access to transport links, explore Milan effortlessly.

Book your stay at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan for an unforgettable luxury experience in the fashion capital.

Important information:

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 50 per day.

Location

Property Video

Guest Reviews

9.2
Based on 966 reviews
Cleanliness: 7.6
Service: 9.98
Location: 9.61
Room Quality: 8.56
Amenities: 9.59
Value for Money: 9.05
Food and Beverage: 9.6
Overall Experience: 9.57
D
Dominika couple pl
10
2026-06-13 via Nuitee
B
Bård solo_traveller no
10
2026-06-12 via Nuitee
A
annemariesells Family Orlando, Florida
10
Our third time staying!
Pros:

This is the ONLY hotel we stay at in Milan and it should be your only hotel too! Two years ago a friend of ours told us to stay here and it has never disappointed. The location is perfect, walking distance from the train station and tons of great restaurants. The staff is extremely accommodating. We travel with our teenage daughter and her wheelchair and they treat her like a princess. They are also so great at always having a roll away bed for us - even reaching out in advance of us contacting them, based on previous bookings to check in with us first to see if it's needed. The last time we stayed, it was just for one night so we could have a great night sleep before our long flight home. One of the managers upgraded us b/c our room wasn't ready on time. I didn't ask, they just did it and said, "we want you to have a restful stay for your only night with us." I mean, just WOW. On that last stay, we had to leave early for the airport and they allowed us to take food from the breakfast that was included with our stay. Manuel ensure we had two piping hot cappuccinos, he also offered to have fresh fried eggs made for us, even before they were open. He provided to go boxes and really helped us to have a great morning and sent us off caffeinated and on a full belly. We will always come back to the Excelsior...and we can't wait to do so.

2026-06-11 via Tripadvisor
A
Al Qahtani couple ae
10
Great value for money
Pros:

I love this hotel a bit far from the crowded streets what made it special and they have a shuttle service amazing

Cons:

Nothing to be honest I loved everything

2026-06-11 via Nuitee
A
Armand FUMAL family_with_children be
8
Bien mais pas pour le petit déjeuner.
Pros:

Chambre bien équipé et propre, Salle de bain très bien avec Hamman dans la douche. Personnels très bien.

Cons:

Le déception viens du petit déjeuner, pour un 5 étoiles il manque cruellement le show cooking pour tout ce qui est a base d'oeufs. Les oeufs proposé ne sont pas correcte, a moité séché. La personne en charge du réapprovisionnement du buffet est perfectible et ne vois pas le travaille, le personnel souffle quand les clients leur réclame quelques chose qui est épuisé sur le buffet, sur 20 mins, il n'y pas eu un moment ou des verres était disponible en suffisance et tous le monde interpellait les serveurs pour en avoir...cette partie est a revoir et fait tache pour avoir sa 5 étoiles...c'est 3+ ou 4 maxi.

2026-06-10 via Nuitee
K
Kaoutar couple ma
7
2026-06-10 via Nuitee
M
Marta couple it
6
Cons:

la tv non era smart
il personale non mi ha assistito come avrei voluto quando hanno avuto un imprevisto tecnico che mi ha lasciata senza chiave della stanza per le prime 3 ore del mio soggiorno (causandomi 30 min di attesa al mio rientro in stanza)

2026-06-09 via Nuitee
R
Rashid couple ae
10
2026-06-09 via Nuitee
N
Nicholas couple ae
9
2026-06-09 via Nuitee
N
Nicoletta couple it
10
Meraviglioso
Pros:

Tutto

2026-06-08 via Nuitee
M
Massimiliano couple it
10
2026-06-07 via Nuitee
C
Craig couple au
7
2026-06-05 via Nuitee
F
Franziska couple ch
9
2026-06-01 via Nuitee
O
Oskar couple ch
10
2026-05-20 via Nuitee
B
barbara family_with_children ch
10
ero a milano per lavoro ma sinceramente il soggiorno mi ha soddisfatto
Pros:

sin dal primo momento alla reception una gentilissima Joy mi ha accolto con professionalita e con un sorriso incredibile grazie complimenti a tutto il personale

Cons:

farei fatica a immaginare miglioramenti

2026-05-20 via Nuitee
V
Vladimir family_with_children md
10
2026-05-17 via Nuitee
O
Origoni couple it
9
Soggiorno perfetto a Milano con il sole
Pros:

Posizione cortesia e professionalità personale

2026-05-17 via Nuitee
F
FRANCESCO couple it
10
2026-05-16 via Nuitee
C
Chen solo_traveller il
3
2026-05-14 via Nuitee
A
andrea12021 Couples
10
The best place to stay in Milan be a quen wile you stay there.
Pros:

What can I say! I have travel the would, I have stay at the best of the best. I live in Palm Beach Florida. I have never seing the type of class, warm welcoming, friendly professional and very respectful employees. I felt I was a queen. Every employee that I have came across with have greater me with so much respect and professionalism. I would definitely recommend this amazing hotel and definitely came back. Thank you all for being amazing

2026-05-10 via Tripadvisor