Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Expensive
Cleanliness issues

Categories

Cleanliness
7.94
Disappointment regarding the cleanliness of the bathroom.
Service
9.41
Friendly staff and prompt room service.
Location
9.45
Excellent location, close to main attractions and easy access.
Room Quality
8.4
Spacious rooms but missing amenities like tea and coffee facilities.
Amenities
8.43
No tea & coffee facility in room, but otherwise adequate.
Value for Money
8.89
Expensive, but offers great location and service.
Food and Beverage
8.94
Standard quality for this hotel tier.
Overall Experience
8.91
Overall positive experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:16

Property Description

Luxurious Accommodations
Experience the ultimate comfort at Omni Berkshire Place with spacious rooms featuring modern amenities like a 49-inch HDTV and marble bathrooms. Stay connected with complimentary WiFi during your stay.

Fitness and Wellness
Enjoy stunning views of St. Patrick's Cathedral while working out at the on-site gym equipped with top-notch cardio machines and personal TVs. Indulge in concierge services including relaxing in-room massages to unwind after a long day of exploring.

Prime Location
Situated just steps away from iconic landmarks like Rockefeller Center and Central Park, Omni Berkshire Place offers convenience and luxury in the heart of Manhattan. Book now to elevate your NYC experience!

Important information:

Please note, refrigerators are available upon request for free, subject to availability at the time of request. Please note, parking fees will apply upon reentry.

Service Charge includes:
-Premier In-Room Wi-Fi
-2 Bottles of water in room daily -Local and Long-Distance Calls
-24-hour access to fitness center
-Complimentary newspapers available at concierge
-20% off Wolf and Shepherd
-15% off Chococo
-$20 off Laundry per stayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Property Video

Guest Reviews

8.8
Based on 2333 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
R
Rachel • family_with_children • us
8
2026-09-19 • via Nuitee
M
Marilee • family_with_children • us
10
Best experience from style, comfort and the staff was amazing!
Pros:

Comfortable bed, beautiful room, nice amenities. What made this experience even better was the staff. They were always cheerful, helpful and went above and beyond to help us. Great location! They even have the famous Lenny the doorman working there. This is a high-level hotel without the high-level price.

Cons:

Loved everything!

2026-09-17 • via Nuitee
M
Marilee • family_with_children • us
10
2026-09-17 • via Nuitee
R
RON • solo_traveller • il
10
Great place to stay in NYC
Pros:

Great location,
friendly staff,
extremely clean,
Most comfortable sofa bed

2026-09-16 • via Nuitee
S
Sergio • couple • us
6
2026-09-16 • via Nuitee
C
Carole • couple • gb
10
Excellent Hotel. Great weather and a great stay/vacation in New York.
Pros:

From walking into the Reception area to leaving. We loved staying at this hotel. It was in an excellent area of New York and we felt very safe in the area. We found all the staff to be very professional and friendly. We did not see the Gentleman who was on Reception when we arrived (at about 4.30pm on 11th August. Sorry we did not get his name) when we left but would like to thank him for allocating such a nice room with a really big balcony. The Concierge team was very friendly and helpful. The gym was well equipped and a nice little area with lounges on a balcony outside. We loved New York and we would certainly stay here again if we came to New York again. On the corner of Madison Avenue and 5th Avenue just up the Street for shopping. A few minutes walk to Central Park. Very close to Rockefeller Centre and St Patrick's Cathedral (on the next block). Nice walk to Grand Central Terminal and the Empire State Building (excellent views at the top)

Cons:

N/A

2026-09-16 • via Nuitee
W
William • couple • ch
8
2026-09-16 • via Nuitee
A
Aranzazu • family_with_children • bs
8
2026-09-15 • via Nuitee
F
Frances • extended_group • us
8
The bell staff was amazing. But the food was $28 and more. If you have kids, not affordable
Pros:

Two dogs

Cons:

Wish they had a better affordable menu.,

2026-09-14 • via Nuitee
A
Aline • family_with_children • br
8
2026-09-14 • via Nuitee
J
James • couple • us
3
Staff 10 Hotel 3 Not worth the money
Pros:

It is hard to explain what a disappointing experience paying for an upscale hotel and getting a rundown property. While the staff were extremely courteous, the hotel has not been renovated in a very long time and was shabby at best.
We reserved a king deluxe room, but the room was smaller than most Hampton Inns I've stayed in Manhattan. We upgraded to a larger room, which had s pealing headboard, a TV that they couldn't get to work scratches and tears in the dressers and a scuffed up sink. All for an extra $75 a night. The bed in both rooms was soft and unsupportive leading to backaches
The fitness center features two peloton bikes, but both were not working and they knew nothing about it or how to fix them. This lasted the whole time we were there. If you use their fitness center, there is no bathroom either.
They were nice enough to give us a larger suite albeit by an elevator. Even here the bathtub was clogged up and I requested it to be repaired, but the repair did not happen during our stay.
This hotel is definitely not worth the money to stay in.

Cons:

It is hard to explain what a disappointing experience paying for an upscale hotel and getting a rundown property. While the staff were extremely courteous, the hotel has not been renovated in a very long time and was shabby at best.
We reserved a king deluxe room, but the room was smaller than most Hampton Inns I've stayed in Manhattan. We upgraded to a larger room, which had s pealing headboard, a TV that they couldn't get to work scratches and tears in the dressers and a scuffed up sink. All for an extra $75 a night. The bed in both rooms was soft and unsupportive leading to backaches
The fitness center features two peloton bikes, but both were not working and they knew nothing about it or how to fix them. This lasted the whole time we were there. If you use their fitness center, there is no bathroom either.
They were nice enough to give us a larger suite albeit by an elevator. Even here the bathtub was clogged up and I requested it to be repaired, but the repair did not happen during our stay.
This hotel is definitely not worth the money to stay in.

2026-09-12 • via Nuitee
V
Victor • couple • us
10
2026-09-12 • via Nuitee
T
Thiago • extended_group • br
9
2026-09-10 • via Nuitee
M
Montgomery • extended_group • us
6
Would not want to stay again !
Pros:

Location and bellman were super friendly and helpful!

Cons:

Hotel staff very curt and wanted to charge for every ask which normally at a higher end hotel the customer service and experience is elevated to promote return customers.

2026-09-10 • via Nuitee
J
Jennifer • couple • us
10
2026-09-09 • via Nuitee
N
Nigel • solo_traveller • gb
9
2026-09-09 • via Nuitee
J
JUDY • couple • us
10
Pros:

This hotel is a grand and beautiful older hotel. Common spaces are lovely and have a wonderful NY atmosphere. All staff from front desk to front door to restaurant to housekeeping are professional, knowledgeable and warm. Rooms are comfortable, but a little worn and outdated. But I heard a renovation is coming soon?
Regardless, I will stay there again even as is!

2026-09-09 • via Nuitee
P
Paul • solo_traveller • us
9
2026-09-08 • via Nuitee
P
Patricia • extended_group • us
5
Would want to try the hotel again, but I’d be hesitant based on the experience.
Pros:

The hotel itself is beautiful. Rooms are very clean, comfortable, large bathrooms. For a midtown hotel, the accommodations are nice.

Cons:

We arrived to check in at 6:15PM. Our room was not ready, as the hotel staff mentioned they still had to clean it. I’m unsure how this happens when check out is at 10am ish, and check in time is 3PM. We were asked to wait “10-20 minutes.” 45 minutes later, the room was still unavailable. We had dinner reservations and needed to change, so they allowed our party into ANOTHER room (not ours) to get dressed, but advised us “not to dirty it up because it’s already clean for someone else.” When we came back downstairs to get the keys to our room, it was STILL not clean, and it was now 8PM. I truly couldn’t believe it. The staff did apologize for the inconvenience, and when I went to check out they had comped our stay entirely. They did right by us in the end, but I still can’t wrap my head around how this happened.

2026-09-08 • via Nuitee
R
Radne • family_with_children • us
9
2026-09-07 • via Nuitee