Sydney Central Hotel managed by The Ascott Limited

Hotels
9.8 (7677 reviews)
169-179 Thomas Street , Sydney , au
+61 2 9281 6888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Value for money
Cons:
Bed too soft
Pool area looking dated
Lift wait times during peak hours

Categories

Cleanliness
9.68
Many reviews praised the cleanliness of the rooms.
Service
10
Staff were consistently noted as friendly and accommodating.
Location
10
Location was frequently mentioned as a major highlight.
Room Quality
9.68
Rooms were generally described as clean and comfortable.
Amenities
9.68
Amenities like the pool and breakfast were well-received, though some commented on the pool area being dated.
Value for Money
9.68
General consensus on good value during peak season.
Food and Beverage
9.68
Breakfast received high praise, with some minor critiques on coffee.
Overall Experience
10
Overall experience hailed as excellent with numerous recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:27

Property Description

Convenient Location in Sydney CBD
Novotel Sydney Central is ideally situated in the heart of Sydney's Central Business District, offering easy access to ICC Sydney and Darling Harbour.

Modern Rooms with Essential Amenities
Each room at Novotel Sydney Central features a flat-screen TV, desk, refrigerator, and tea/coffee making facilities. Guests can also enjoy the convenience of an en suite bathroom with complimentary toiletries provided.

Dining Excellence at Thomas St. Kitchen & Bar
Experience the charm of the heritage-listed Thomas St. Kitchen & Bar, where guests can indulge in contemporary Australian cuisine and fresh seafood. Open every day, this restaurant is a delightful culinary destination for breakfast, lunch, and dinner.

Book your stay at Novotel Sydney Central now for a memorable and convenient experience in the heart of Sydney!

Important information:

Please note, there is a 1.5% credit card surcharge when using Mastercard and Visa through debit/credit transactions, and a 2.2% surcharge when using American Express. No surcharge is applicable when using EFTPOS.

From the 1st of October 2026, there will be no credit card surcharge as per The Reserve Bank of Australia.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

9.8
Based on 7677 reviews
Cleanliness: 9.68
Service: 10
Location: 10
Room Quality: 9.68
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 9.68
Overall Experience: 10
J
Joel • solo_traveller • au
8
2026-08-29 • via Nuitee
B
Beverley • extended_group • au
9
Just a stop over this time
Pros:

Great location good for a stop over pre flights

Cons:

Only stayed one night so couldn’t say

2026-08-29 • via Nuitee
N
Nicola • family_with_children • nz
7
Pros:

Convince of location for walking around. CBD

2026-08-29 • via Nuitee
J
Jocelyn • couple • au
8
Pros:

Great position, clean and comfortable

Cons:

Problem with the water and being woken at 3am by incredibly loud squeals until the night manager came up and turned our water off. Happened twice! However we were moved the next day and offered a breakfast in lieu. I’d stay again as it was just one of those things. The staff did their best and we appreciated that

2026-08-28 • via Nuitee
S
Sarah Dat • solo_traveller • au
7
2026-08-28 • via Nuitee
R
Richard • family_with_children • se
10
2026-08-28 • via Nuitee
J
Jennifer • extended_group • au
8
I enjoyed our stay
Pros:

The location and the hotel facilities were great

Cons:

This is my second visit , the first was seamless the second was a very busy and stressful all staff were busy and the patrons were kept waiting it felt like they were very understaffed

2026-08-27 • via Nuitee
F
Fernandez • solo_traveller • au
10
Pros:

Close to City

Cons:

No Plastic on the rubbish bin

2026-08-27 • via Nuitee
B
Ben • couple • au
8
Pros:

Location and room

Cons:

Nothing

2026-08-27 • via Nuitee
A
Anima • solo_traveller • au
10
2026-08-27 • via Nuitee
F
Fifer • couple • au
7
2026-08-27 • via Nuitee
M
Michael • family_with_children • de
9
Perfekter Ausgangspunkt für eine Stadtbesichtigung.
Pros:

Lage nahe der Chinatown und etwa 15-20 Minuten vom Darling Harbour entfernt sowie 5 Minuten von der Sydney Central Station. Frühstück mit Pancake-Maschine und der Möglichkeit, sich Eier nach Wahl zubereiten zu lassen. Relativ geräumige Zimmer.

Cons:

Tischnummern fehlen, die bei Bestellungen der Eier aber gefragt werden. Zeitweise nur einer von drei Aufzügen in Betrieb.

2026-08-27 • via Nuitee
L
Lina • couple • au
9
Very comfortable
Pros:

Close to UTS

Cons:

Out of order lifts

2026-08-27 • via Nuitee
M
Melissa • solo_traveller • au
10
I’ll be back
Pros:

Great location easy walk to central station. Lovely restaurant & bar also onsite. Large room and the bed was super, super soft & comfortable which definitely ticked the box for me.

2026-08-27 • via Nuitee
J
Janet • couple • au
9
2026-08-27 • via Nuitee
F
Fiona • solo_traveller • au
10
Very comfortable. Spacious
Pros:

Central, clean, comfortable

2026-08-26 • via Nuitee
A
Awhena • solo_traveller • nz
9
2026-08-26 • via Nuitee
C
Crystal • couple • au
8
2026-08-26 • via Nuitee
K
kristen • solo_traveller • au
10
Pros:

Perfect location great staff

2026-08-26 • via Nuitee
E
Elizabeth • couple • au
10
We stay here every time we stay in the city. We love the atmosphere and just a great little getaway.
Pros:

Close to everything

Cons:

Nothing

2026-08-26 • via Nuitee