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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Electric vehicle charging station
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Toilet with grab rails
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Kid-friendly buffet
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Higher level toilet
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Happy hour
Review Highlights
Categories
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Property Description
Convenient Location in Sydney CBD
Novotel Sydney Central is ideally situated in the heart of Sydney's Central Business District, offering easy access to ICC Sydney and Darling Harbour.
Modern Rooms with Essential Amenities
Each room at Novotel Sydney Central features a flat-screen TV, desk, refrigerator, and tea/coffee making facilities. Guests can also enjoy the convenience of an en suite bathroom with complimentary toiletries provided.
Dining Excellence at Thomas St. Kitchen & Bar
Experience the charm of the heritage-listed Thomas St. Kitchen & Bar, where guests can indulge in contemporary Australian cuisine and fresh seafood. Open every day, this restaurant is a delightful culinary destination for breakfast, lunch, and dinner.
Book your stay at Novotel Sydney Central now for a memorable and convenient experience in the heart of Sydney!
Please note, there is a 1.5% credit card surcharge when using Mastercard and Visa through debit/credit transactions, and a 2.2% surcharge when using American Express. No surcharge is applicable when using EFTPOS.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The great location
Didn’t have enough mirrors in the room and the lighting was not the best
Great Location, good Staff & spacious room but property is very poorly maintained
Old carpets with visible stains along with bad odor, tV unit and furniture also very very old, lifts all stained and dirty
excellent location
one lift is not working and because it seems like a very busy hotel the wait for the lift takes ages in the morning
Ottima colazione
Ottima posizione
Nothing much
Air conditioning wasn’t working properly. Shower was shit
Location
We only booked this hotel because our neighbours were having a party and we had to wake up early for work the next morning. We expected to have a good night’s rest, but unfortunately, that was impossible.
The air conditioner in our room was extremely loud, making a constant noise that made it very difficult to sleep. We called the front desk, but after waiting a long time, no one came. We had to call again before someone finally arrived.
When the staff eventually came, there was no apology. At first, they refused to let us change rooms, saying there were no rooms available. Instead, they tried to convince us to turn the air conditioner down or switch it off completely even though the room had no windows that could be opened, which made that an unreasonable suggestion.
It wasn’t until I said I wanted a refund so we could go home instead that they suddenly offered to move us to a four-person room.
The issue wasn’t just the noisy air conditioner it was the poor customer service and the way our concerns were handled. The whole experience was disappointing and stressful, especially when all we wanted was a quiet night’s sleep before work.
Sạch
Heater in the room wasn't working it took staff 2 phone calls to come and check it, about 40 mins from first phone call I finally received a blow heater - this was at 12 midnight. Normally I can not complain about this accommodation
staff
nothing
Everything was quite perfect for us, very clean and comfortable. Staff very accommodating, services very efficient. Great breakfast options (french toast was amazing).
More supplies in the room (minibar was empty, no tissue boxes). Building facilities a touch worn but very well maintained.
Excellent breakfast
1 min walk Woolworth
Plenty of budget restaurant
Close to central station & light rail
Free drinking water
Nothing
I loved the location, the staff and the breakfast.
I think there was a tumble dryer in the laundry room next to my room and it went all night.
Spacious and comfortable room.
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