Sandman Hotel Revelstoke

Hotels
•
Sandman Hotel Group
6.9 (1570 reviews)
1901 Laforme Boulevard , Revelstoke , CA
+1 250-837-5271

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable beds
Cons:
Rude staff
Filthy rooms
No hot water

Categories

Cleanliness
5.86
Several guests mentioned issues with cleanliness and maintenance, including filthy conditions and bugs.
Service
5.83
Some guests reported rude staff and indifference to issues raised, impacting overall satisfaction.
Location
8.87
Consistently praised as very handy and well-located near cafes and other amenities.
Room Quality
7.32
Rooms varied in condition; some were comfortable but others had issues like old, gross carpet.
Amenities
6.85
Basic amenities were noted with limited kitchen accessories and no included breakfast.
Value for Money
7.31
Reasonable price for the value offered, but expectations should be managed based on the review sentiment.
Food and Beverage
6.36
Breakfast was deemed very simple; not all guests were satisfied with the food options.
Overall Experience
6.83
Mixed feedback considering positive aspects like location, but serious complaints about the service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:47

Property Description

Convenient Location near National Park

Relaxing Indoor Pools and Pet-Friendly Rooms

On-Site Dining with 24-Hour Room Service

Book now to experience the perfect blend of comfort and convenience at Sandman Hotel Revelstoke.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Location

Guest Reviews

6.9
Based on 1570 reviews
Cleanliness: 5.86
Service: 5.83
Location: 8.87
Room Quality: 7.32
Amenities: 6.85
Value for Money: 7.31
Food and Beverage: 6.36
Overall Experience: 6.83
I
Ian • solo_traveller • au
5
Dark and a bit dismal.
Pros:

Not a great deal but the bed was comfortable and the room was reasonably clean.

Cons:

Dark and dismal. The view from the window was the worst I've seen for a long time.

2026-09-19 • via Nuitee
W
Wilhelmina • couple • ca
10
Pros:

Quiet place , clean and friendly staff.

Cons:

Close to place we want to visit.

2026-09-19 • via Nuitee
A
Arlene • family_with_children • ca
3
2026-09-19 • via Nuitee
D
Debbie • solo_traveller • ca
10
2026-09-19 • via Nuitee
M
Michal • solo_traveller • cz
10
2026-09-17 • via Nuitee
R
Robin • solo_traveller • ca
6
Pros:

The location was great, and the staff were very helpful, welcoming, and friendly throughout our stay.

Cons:

Unfortunately, the cleanliness of our room was disappointing. We had to move the nightstand to access an outlet and found old liquor bottles and garbage behind it, as well as garbage behind the bed. It made us question how thoroughly the room had been cleaned before our arrival.
The pool in the Selkirk building was also closed for maintenance, so we had to walk over to the main building to use the pool. It was extremely busy, which was a little inconvenient. I completely understand that it was a busy time of year and that maintenance happens, but having only one pool available made it quite crowded. Also the AC units don't really do much to cool down the rooms.
Overall, the location and staff were great, but the cleanliness of the room was definitely the biggest disappointment and could use improvement.

2026-09-14 • via Nuitee
A
Armin • solo_traveller • de
7
Pros:

Das Personal war sehr nett.

Cons:

Bri der Toilettenspülung lief das Wasser durchgehend. Wir haben der Rezeption Bescheid gegeben. Es kam jemand während wir nicht da waren. Reparatur war mangelhaft und überall schwarze Flecken hinterlassen.
Mein Mann hat dann den Schaden selbst behoben und die Spülung repariert.

2026-09-14 • via Nuitee
D
Dylan • couple • ca
8
Was great, bathroom was a bit gross
Pros:

Customer service

Cons:

Black stains between bathroom tiles

2026-09-14 • via Nuitee
B
Blackford • couple • ca
7
It was good for a one night stay and was the cheapest find in the area, we called up and asked for a few things and staf
Pros:

Staff and location

Cons:

Old hotel strange setup with two buildings

2026-09-13 • via Nuitee
A
Ahmad Samim • couple • ca
1
Close the hotel
Cons:

It was old and dirty. This hotel needs to close down I only added one photo I wish I took more photos

2026-09-12 • via Nuitee
G
Gordon • couple • ca
6
The place hallway and entrance could have used a sweep or vacuum
Pros:

Easy access to highway, bed was comfortable,free coffee ,staff was friendly

Cons:

Carter in the room was in bad shape,had a hole ,trip hazard

2026-09-11 • via Nuitee
L
Loreen • couple • ca
10
A very restful stay, kind and professional staff, we will stay here again.
Pros:

Good location for travelling through

Cons:

Nothing to complain about. Could use tissue paper in the room.

2026-09-10 • via Nuitee
M
Mathilde • solo_traveller • ca
9
2026-09-10 • via Nuitee
S
Shayira • family_with_children • ca
10
Relax
Pros:

The bed was very well

2026-09-10 • via Nuitee
B
Beth Anne • solo_traveller • ca
8
Pros:

Friendly staff

Cons:

Room was far from pool in a separate building. Windows overlooked the closed atrium pool, which was storage. No natural light.

2026-09-10 • via Nuitee
C
Christopher • couple • ca
7
2026-09-10 • via Nuitee
C
Cheryl • couple • ca
8
Pros:

Location, pool hottub

Cons:

No elevator

2026-09-10 • via Nuitee
M
Mandy • solo_traveller • nl
7
2026-09-10 • via Nuitee
P
Phillip • couple • ca
1
Very disappointed wife well not staying at Sandman hotel again if it is like this
Pros:

Air conditioner rattled all night black mold in shower carpet sticky and very dirty overall should have a negative score

Cons:

Everything new carpet fix air conditioner

2026-09-10 • via Nuitee
A
Akira • couple • jp
7
上記のハウスキーピングの方の対応に感謝
Pros:

過去に何度か利用しているが、コストパフォーマンスで決めている。駐車場で熊に遭遇した。ハウスキーピングのチーフと思しきメガネを掛けた小柄のアジア系女性の対応には大変助かった。日本的対応と申すべきか、兎に角、誠意に溢れ且つ迅速であった。頭の下がる想いであります。この方がいるなら来年も利用したいと想っている。

Cons:

スタッフは良い人と良く無い人（フロント）がいた。全般的に過去の方が良かったと想う。

2026-09-09 • via Nuitee