Motel 6-Gatlinburg, TN - Smoky Mountains

Hotels
Motel6
7.2 (1308 reviews)
309 Ownby Street , Gatlinburg , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
Golf course
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent location
Friendly and helpful staff
Cons:
Bed comfort issues
Bugs in some rooms
Inadequate amenities

Categories

Cleanliness
7.13
Several mentions of cleanliness being good, but some complaints about bugs and room issues.
Service
8.6
Positive comments about staff being friendly and helpful.
Location
8.64
Strongly positive sentiments regarding the location being convenient and close to attractions.
Room Quality
6.59
Some complaints about bed comfort, bugs, and other room issues.
Amenities
7.12
Mixed feedback with some reviews mentioning missing items like coffee pots and poor water drainage.
Value for Money
7.08
Price mentioned as reasonable, but some felt it was overpriced given the room issues.
Food and Beverage
5.13
Negative sentiment due to absence of breakfast service.
Overall Experience
7.3
Overall reviews indicate a balanced experience with notable complaints but positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 21:29

Property Description

Convenient Location near Great Smoky Mountains National Park

This Gatlinburg, Tennessee motel is the perfect base for exploring the Great Smoky Mountains National Park, just a 4-minute drive away.

Comfortable Rooms with Essential Amenities

Each room at this Gatlinburg motel offers cable TV, a desk, microwave, and small refrigerator for a comfortable stay.

Pet-Friendly Accommodation with 24-Hour Front Desk

Guests can enjoy the convenience of a 24-hour front desk, free parking, and pet-friendly rooms at this Gatlinburg Motel 6.

Experience the beauty of Gatlinburg and book your stay at this convenient and pet-friendly motel today!

Important information:

Please note that all guests over the age of 18 must present a government-issued identification at check-in.

Please note the pool is opened seasonally from Memorial Day to Labor Day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 1308 reviews
Cleanliness: 7.13
Service: 8.6
Location: 8.64
Room Quality: 6.59
Amenities: 7.12
Value for Money: 7.08
Food and Beverage: 5.13
Overall Experience: 7.3
L
Laura couple us
10
What a great holiday weekend getaway!
Pros:

This is our very favorite place to stay when trying to be located near downtown Gatlinburg….and not break the bank! We love…love…love this pool and the way it is positioned right above the creek providing soft and peaceful sounds of the water!

Cons:

It was a holiday weekend so it was more expensive than usual.

2026-07-09 via Nuitee
C
Cheyenne couple us
10
It was amazing good value for what you get
Pros:

Despite how the exterior looks, the interior was amazing, clean and nice, the price was amazing for what you get!

Cons:

I do feel that the pool could’ve been netted out more but otherwise the pool was clean, also pets are allowed there so expect to smell pet urine outside your room, I did watch people’s dogs peeing on the wall’s exterior but that isn’t the fault of the motel but the fault of bad pet owners

2026-07-09 via Nuitee
A
Ann couple us
8
Pros:

Staff was exceptionally helpful as I forgot my wallet in Florida with my drivers license to check in. The receptionist was able to help us with that and was so kind about the whole ordeal….i can’t thank her enough! Walking distance to the strip with a trolley stop for non walkers. Price is affordable!

2026-07-08 via Nuitee
A
April extended_group us
10
Pros:

Everything was clean and the stuff was friendly and close to strip

Cons:

Nothing everything was good

2026-06-29 via Nuitee
J
Jonnetta family_with_children us
9
2026-06-29 via Nuitee
A
Anthony solo_traveller us
1
Trust me go elsewhere it wasn't worth having your pet stay free.
Pros:

Nothing I got one look at the place and went elsewhere I didn't even cared I already paid.

Cons:

Horrible smells,door hardly locks,flies all over,very sketchy neighborhood don't bring valuables.

2026-06-28 via Nuitee
H
Holly couple us
2
Never again.
Pros:

The lady at the front desk was nice. That’s about the only think good I have to say.

Cons:

Property does not look like pictures. Rooms are outdated and definitely need work. Our shower rod was barely in the wall, outside of property was dirty.

2026-06-28 via Nuitee
M
Mull solo_traveller us
4
Pros:

Price value and location

Cons:

Bed mattress was very uncomfortable. There was barely any hot water in the shower. Guests in room next to us had 2 dogs that barked non stop.

2026-06-26 via Nuitee
B
benjamin solo_traveller us
1
2026-06-22 via Nuitee
J
Johnson solo_traveller us
6
Good for the price, could be better
Pros:

The room was clean and had a TV we could use to watch our shows on while staying. Staff was nice, and we had fresh towels daily.

Cons:

Our room was next to rooms under construction, our toilet was wobbling and not mounted. Contractors were going in and out outside our room during the day.

2026-06-20 via Nuitee
A
Angela couple us
6
Great location but better maintenance could be given to the rooms and outside area. I watched a cleaning lady sweep with
Pros:

The location and the welcome the desk clerk showed us

Cons:

The room was bare . The faucet was falling off and needs better pillows.

Also long term people in 117? Fighting at night and in early morning

2026-06-15 via Nuitee
M
Maria couple us
10
We will be back
Pros:

The location is awesome, we got to see bear everywhere. The staff was amazing. The facility was clean. The price is unmatchable.

Cons:

I really don’t have any complaints

2026-06-11 via Nuitee
M
Metisse solo_traveller us
1
Dump
Cons:

I stayed here because I couldn't find any other available rooms within the area, and I was desperate. It was late, I had been traveling all day, and I was desperate. The facility is run down and appears to have several rooms where individuals and families live in. As I was heading to my room with my luggage, there were people standing all over outside and on the balcony drinking, smoking, and just hanging out. I didn't even shower in the morning because I wanted to get out of their as soon as possible. This place is a dump, and I wouldn't recommend you stay her when visiting Gatlinburg or the surrounding areas.

2026-06-10 via Nuitee
S
Sara couple us
7
If you have a pup, definitely, if not I would choose another place!
Pros:

Loved that it was dog friendly, and that they don’t charge a fee! The fees stopped me from choosing a different place. I loved that we had a balcony, but I was bummed that it wasn’t along the river as I had hoped! It did have a nice little tree lined view off of the patio. The location was perfect, but the hill is quite the calf and thigh work out after doing it a ton of times!! Not too bad though (I am 52, average weight, and don’t exercise). The Great Smoky Mountain Gatlinburg Trail was just minutes away. It is beautiful! It follows the Little Pigeon River, and is wooded, clean, easily traversed. It is also dog friendly, and there is even a little swimming area for dogs… wading for people. The room was decent for the price.

Cons:

The beds were not very comfortable. I tossed and turned the whole first night, but was okay the second night. Could be because it wasn’t my bed. The towels had hair and bugs in/on them. Look at them before you shower. I am not picky, so no biggy to me, but shouldn’t be that way when you are paying to stay. The balcony literally had a pool of dog pee from the previous guests. We washed it off numerous times, but it must be common, as it stunk the whole time, but we tolerated it, as it is a nice area to sit. The rooms are worn, small bathrooms…. I mean REALLY small. It’s where the shower and tub is though, not the vanity, so again, not a big deal. If you are a large person, I wouldn’t recommend it. The pool was closed, which I was very upset about, as it was my birthday weekend, and one thing I really wanted to do was tan and swim for awhile. We were allowed to use their sister properties pool, but still…. We had to walk to it, and it was never mentioned after I booked the room, that the pool was closed. I did call to confirm that we would actually receive a room with a balcony, and the guy I could barely understand said no, they never book balcony rooms on Saturdays??!! That’s what I chose and booked on here!!! I called back a day later, and spoke with very nice gentleman, whom I could understand, and he assured me we would get a balcony rooms. I think his name was Mike…. Thank you! The front desk lady from Jamaica is SUCH a sweetheart!! We did get a free late check out :).

2026-06-09 via Nuitee
C
Charles couple us
1
Poor
Pros:

Nothing

Cons:

Bad location
Rough people staying around it
Would not replace refrigerator
When I check out the black Woman said I was lying

2026-06-09 via Nuitee
S
Scott couple us
7
2026-06-09 via Nuitee
J
John extended_group us
1
2026-06-08 via Nuitee
R
Robin solo_traveller us
1
Pros:

Nothing

Cons:

Bug every where. Beds broke down

2026-06-07 via Nuitee
W
Wilma couple us
3
Definitely not book again
Pros:

A/c unit room was nice and cold

Cons:

Room, pillows horrible,restroom, beat up door. It’s a rundown hotel.

2026-06-07 via Nuitee
J
Jessica solo_traveller us
8
Pros:

The location and friendly staff!

Cons:

N/a

2026-06-06 via Nuitee