Country Inn & Suites by Radisson, Niagara Falls, ON

Hotels
Country Inn & Suites by Radisson Americas
8.6 (5055 reviews)
5525 Victoria Avenue , Niagara Falls , ca

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Poor breakfast options
Uncomfortable beds
Issues with room quality

Categories

Cleanliness
8.56
Room cleanliness was mentioned positively, but some mentioned the need for better cleaning.
Service
9.53
Staff were frequently noted as friendly and attentive.
Location
9.57
Location was highlighted positively across multiple reviews as being convenient.
Room Quality
8.02
Some rooms were criticized for comfort issues and age.
Amenities
8.55
Amenities were generally well-received but some mentioned pool and common area issues.
Value for Money
8.01
Comments suggest mixed feelings on value, particularly concerning breakfast and room comfort.
Food and Beverage
7.56
Food offerings, especially breakfast, received significant criticism.
Overall Experience
9.03
Despite some issues, many guests reported enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:04

Property Description

Prime Location near Niagara Falls
Located in the heart of Niagara Falls, Ontario, the Country Inn and Suites offers guests a prime location within walking distance to the famous waterfall.

Modern Amenities and Comfort
Enjoy a comfortable stay with complimentary daily breakfast and free WiFi. The hotel provides modern conveniences to ensure a relaxing experience for all guests.

Relaxing Environment and Leisure Facilities
Unwind in the completely smoke-free environment and take advantage of the 24-hour fitness centre, indoor swimming pool, and the hotel's library for a truly relaxing stay.

Book your stay at the Country Inn and Suites Niagara Falls for a memorable and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 5055 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 9.03
C
CHERYL family_with_children us
9
2026-06-19 via Nuitee
B
Butu family_with_children us
8
Nice stay with connection to WeGo for all attractions in Niagara
Pros:

Clean, friendly staff

Cons:

Room had a poignant smell of disinfectant during the first night, it dissipated after, but the hallway smell remained
Breakfast was ok but the eggs were not tasty

2026-06-18 via Nuitee
D
Deanne family_with_children ca
10
Pros:

Clean,quiet, close to everything.

Cons:

Nothing

2026-06-17 via Nuitee
V
VIKTORIIA extended_group ca
6
Pros:

Transfer to the airport was provided.

Cons:

The hotel is located near the highway, the noise of cars all night. The room was a suite on the second floor. One bed was good. The second one was a sofa - uncomfortable, small and the springs creak. The bed was not made on the couch. They offered me to make it myself at the reception. 2 towels were placed in the room for 4 registered people. The room was clean, but not prepared.

2026-06-17 via Nuitee
V
Victoria family_with_children us
10
Great job !
Pros:

The receptionist were polite ,welcoming and friendly. Infact all the staff were excellent.The food was great and the facility was very clean. I will say it was worth it all.

Cons:

I have no complaints. I have told my coworkers ,friends and church families to consider Country inn if and when they plan to travel.

2026-06-17 via Nuitee
M
McShane solo_traveller us
8
Pros:

Proximity to the falls couldn't be beat!

Cons:

Old

2026-06-16 via Nuitee
A
Anna extended_group ca
8
It was amazing!
Pros:

The staff was amazing! They moved us to another room right away because there was a flood in the bathroom, and gave us a partial refund too. There was free coffee and cookies in the lobby. The pool was great. And the view was stellar.

Cons:

The rugs were dusty in the first room. And breakfast was kinda boring and sparse.

2026-06-16 via Nuitee
P
Philip solo_traveller ca
8
Pros:

Good location for walking to many attractions. Pool was good for the kids
Breakfast was substantial.

Cons:

Poor quality TV. Analog feed...really? Hard to watch Fifa games in the evenings.
I believe they are renovating so let's see if they make some overall improvements.

2026-06-15 via Nuitee
H
Helion solo_traveller ca
9
2026-06-12 via Nuitee
H
Hal couple us
10
Great location
Pros:

It was very reasonably, clean, spacious, and comfortable. Plus it is within walking distance of the viewing area of Niagara Falls.

Cons:

Paying for parking

2026-06-12 via Nuitee
S
strickland family_with_children ca
10
Fantastic stay. Loved this place.
Pros:

Location was perfect, only minutes from the Falls and there was so many things to do and see just a walk away. Breakfast was great. Room was great and roomy plus very clean. Front staff were awesome and so helpful. Housekeeping were great. Will be staying here in the future.

Cons:

More hot selection for breakfast.

2026-06-10 via Nuitee
D
Dianna family_with_children ca
9
I would stay here again
Pros:

We thoroughly enjoyed the breakfast both mornings during our stay. Staff were friendly and helpful.

2026-06-10 via Nuitee
E
Erin family_with_children us
5
2026-06-09 via Nuitee
M
Marg family_with_children ca
9
It was wonderful!!
2026-06-08 via Nuitee
P
Perez solo_traveller us
8
Pros:

La cama muy cómoda

2026-06-07 via Nuitee
H
Horacio couple ar
9
Lo pasamos muy bien
Pros:

Todo

Cons:

No hubo algo que no me haya gustado

2026-06-07 via Nuitee
C
Caroline family_with_children be
7
Pros:

l'accueil

Cons:

le prix du parking et le déjeuner

2026-06-03 via Nuitee
N
Nicky couple ca
10
Excellent stay in a great location.
Pros:

Loved the location. Close to the falls and in walking distance to everything without being right in the middle of all the noise and busyness. Staff was phenomenal!

Cons:

No complaints

2026-06-03 via Nuitee
L
LOUISELLE extended_group us
8
2026-06-02 via Nuitee
S
Susanne couple us
8
Overall good stay. Beautiful area
Pros:

Excellent location and price

Cons:

AC was very loud

2026-06-02 via Nuitee