Country Inn & Suites by Radisson, Niagara Falls, ON

Hotels
Country Inn & Suites by Radisson Americas
8.6 (5167 reviews)
5525 Victoria Avenue , Niagara Falls , ca

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Poor breakfast options
Uncomfortable beds
Issues with room quality

Categories

Cleanliness
8.56
Room cleanliness was mentioned positively, but some mentioned the need for better cleaning.
Service
9.53
Staff were frequently noted as friendly and attentive.
Location
9.57
Location was highlighted positively across multiple reviews as being convenient.
Room Quality
8.02
Some rooms were criticized for comfort issues and age.
Amenities
8.55
Amenities were generally well-received but some mentioned pool and common area issues.
Value for Money
8.01
Comments suggest mixed feelings on value, particularly concerning breakfast and room comfort.
Food and Beverage
7.56
Food offerings, especially breakfast, received significant criticism.
Overall Experience
9.03
Despite some issues, many guests reported enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:04

Property Description

Prime Location near Niagara Falls
Located in the heart of Niagara Falls, Ontario, the Country Inn and Suites offers guests a prime location within walking distance to the famous waterfall.

Modern Amenities and Comfort
Enjoy a comfortable stay with complimentary daily breakfast and free WiFi. The hotel provides modern conveniences to ensure a relaxing experience for all guests.

Relaxing Environment and Leisure Facilities
Unwind in the completely smoke-free environment and take advantage of the 24-hour fitness centre, indoor swimming pool, and the hotel's library for a truly relaxing stay.

Book your stay at the Country Inn and Suites Niagara Falls for a memorable and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 5167 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 9.03
C
Char couple us
8
2026-08-29 via Nuitee
G
Govinda solo_traveller us
9
2026-08-29 via Nuitee
M
Michaela family_with_children at
10
Die Lage ist gut! Alle wichtigen Dinge sind zu Fuß erreichbar.
Pros:

Das Zimmer war super und sehr sauber.

Cons:

Der Frühstücksraum ist sehr nüchtern aber sauber

2026-08-29 via Nuitee
C
Cynthia extended_group us
10
2026-08-28 via Nuitee
P
pranesh family_with_children us
7
Pros:

Location and breakfast

Cons:

Bathroom no mirror light and not clean enough

2026-08-28 via Nuitee
T
Tania family_with_children au
10
A comfortable hotel that had everything we needed,great location & friendly service.
Pros:

Loved our cookies at Checkin. Friendly & efficient service at checkin and also with any queries we had / information on the area. Room was perfect & a great size. Location also great

Cons:

Was happy with everything

2026-08-28 via Nuitee
B
Bhawna solo_traveller ca
1
Not recommended for family stay!!
Pros:

Location is good, very close to Clifton hill.

Cons:

Food options, breakfast is not good. Just eggs and bread, no variety. No baby food at all.
My son had a stomach bug, not sure if it's from hotel's food & milk.

2026-08-28 via Nuitee
F
Ferraby couple gb
9
Excellent.
Pros:

Breakfast was very good. Needed more tables as too many people chose the same time to want breakfast.

2026-08-28 via Nuitee
J
julia family_with_children es
9
2026-08-27 via Nuitee
solo_traveller ca
2
Pros:

Rien

2026-08-27 via Nuitee
C
Catrin family_with_children de
5
2026-08-27 via Nuitee
D
Deepali family_with_children ca
3
Regretted staying there
Pros:

The location was okay and it was clean
Housekeeping was good

Cons:

We reached around 12 am in the night due to train delays and the hotel staff was a bit rude, no empathy being shown

The tariff was already high and they told housekeeping happens every 3 days, like seriously? When does that happen at any hotel
Housekeeping should be everyday without even thinking unless requested otherwise
What are you charging money for then?
Breakfast was included but it was not at all good, if we have to make everything on our own we can book an airbnb

2026-08-26 via Nuitee
G
Gilles family_with_children be
8
Hôtel bien situé pour découvrir les chutes du Niagara
Pros:

L'hôtel est idéalement situé pour loger aux chutes du Niagara.

Cons:

Il serait bien de prévoir un rafraichissement de la décoration des chambres ainsi que d'ajouter des tables dans la salle du petit déjeuner. Les frais de parking étaient en supplément.

2026-08-25 via Nuitee
C
Caroline family_with_children ca
3
2026-08-25 via Nuitee
C
Christiane family_with_children de
7
2026-08-25 via Nuitee
R
Roy solo_traveller ca
6
2026-08-25 via Nuitee
M
Megan family_with_children us
7
Pros:

Loved the location and staff was very friendly and helpful. Breakfast was better than expected after reading prior reviews and overall it was exactly what we were looking for, and within our budget!

Cons:

The room was very small and seemed kind of dingy- not dirty per se but not in great shape.

2026-08-25 via Nuitee
A
Aziza solo_traveller ca
7
2026-08-25 via Nuitee
A
Adithi couple ca
8
Great value for the money you pay.
Pros:

My family and I love the breakfast and the large breakfast room.

Cons:

The swimming pool could stay open for a while longer.

2026-08-24 via Nuitee
S
Shena family_with_children us
8
Pros:

We had about a 7 and a half hour drive, and were planning to arrive around 10:30PM. The receptionist was very welcoming upon arrival, and took the time to explain details helpful to us as first time tourists to the Falls. The proximity of the hotel to fantastic restaurants, Clifton Hill attractions, and the Falls was ideal. It was a very walkable and easy route.

2026-08-24 via Nuitee