Country Inn & Suites by Radisson, Niagara Falls, ON

Hotels
•
Country Inn & Suites by Radisson Americas
8.2 (4624 reviews)
5525 Victoria Avenue , Niagara Falls , CA
+1 905-374-6040

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Great location within walking distance of the falls
Friendly and helpful staff (multiple mentions)
Clean, neat rooms and renovated rooms
Laundry facilities and pool available
Complimentary biscuits/tea and in-room coffee/tea
Generally good price-to-quality for many guests
Cons:
Breakfast often described as limited (few savory items, lack of vegetables and pastries)
Some signs of hotel aging, occasional odors or dated fixtures
Paid parking / no complimentary bottled water reported
Inconsistent hot water or AC/ventilation issues in some rooms
Breakfast coupon system and occasional unfriendly breakfast staff
A few reports of cleanliness-related small issues (loose faucet, toilet paper placement)

Categories

Cleanliness
8.8
Many guests repeatedly note rooms are very clean, neat and renovated; a few comments mention aging fixtures, a loose faucet and minor issues (toilet paper placement, corridor odor) which temper a perfect score.
Service
8.7
Staff are frequently described as friendly, helpful and welcoming (specific praise for reception staff and named employees); a few reports mention indifferent behavior at breakfast service.
Location
8.9
Consistently praised as an ideal location within walking distance of the falls and close to attractions, often cited as a primary reason to stay.
Room Quality
8.3
Rooms are described as spacious, clean and comfortable with some renovated rooms; some guests note aging aspects, occasional AC/air circulation issues or dated fixtures.
Amenities
7.4
Useful amenities mentioned (laundry, dryer, pool, free biscuits/tea, in-room coffee/tea); negatives include paid parking, lack of complimentary water for some, and basic/limited breakfast setup.
Value for Money
7.3
Many guests mention good price-to-quality and reasonable parking fees, but some report feeling price is high given limitations (paid extras, breakfast restrictions), producing mixed impressions.
Food and Beverage
7.7
Breakfast opinions are mixed: several guests find it passable or good, while multiple comments cite limited variety (lack of savory items, vegetables, pastries) and an imperfect service setup (coupons, staff at door).
Overall Experience
8.5
Overall sentiment is positive with many 'Excellent' notes, fast check-in, friendly staff and willingness to return; isolated operational annoyances (breakfast, parking, some aging aspects) slightly reduce the aggregate score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Prime Location near Niagara Falls
Located in the heart of Niagara Falls, Ontario, the Country Inn and Suites offers guests a prime location within walking distance to the famous waterfall.

Modern Amenities and Comfort
Enjoy a comfortable stay with complimentary daily breakfast and free WiFi. The hotel provides modern conveniences to ensure a relaxing experience for all guests.

Relaxing Environment and Leisure Facilities
Unwind in the completely smoke-free environment and take advantage of the 24-hour fitness centre, indoor swimming pool, and the hotel's library for a truly relaxing stay.

Book your stay at the Country Inn and Suites Niagara Falls for a memorable and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 4624 reviews
Cleanliness: 8.8
Service: 8.7
Location: 8.9
Room Quality: 8.3
Amenities: 7.4
Value for Money: 7.3
Food and Beverage: 7.7
Overall Experience: 8.5
T
Tanika • family_with_children • us
9
2026-10-29 • via Nuitee
T
Thorsten • couple • de
6
2026-10-29 • via Nuitee
S
SUNG SOO • couple • kr
8
Pros:

프론트 여직원분 너무 친절해서 호텔 점수를 높이 줍니다

2026-10-29 • via Nuitee
C
Céline • family_with_children • fr
10
Pros:

Très bien situé, à 5 minutes à pieds des chutes.
Personnel très agréable
Chambre très propre et spacieuse

Cons:

Le petit déjeuner pourrait être plus copieux. Ça manque de salé et de viennoiseries

2026-10-29 • via Nuitee
C
Carlos • family_with_children • us
8
2026-10-29 • via Nuitee
M
Marion • solo_traveller • fr
6
Pros:

Hôtel propre et bien situé (moins de 10min des chutes)

Cons:

Pas d'eau chaude dans la douche, hotel vieillissant, odeur désagréable dans les couloirs et petit déjeuner passable

2026-10-29 • via Nuitee
K
kumar • couple • ca
1
2026-10-27 • via Nuitee
A
Agbidinoukoun • family_with_children • fr
8
2026-10-27 • via Nuitee
O
Oleksandr • extended_group • ca
9
2026-10-26 • via Nuitee
J
jodynne • family_with_children • ae
9
Pros:

I love the distance to the falls
The hotel staffs are kind too specially Anchana who allowed us for early checked in

The free biscuits are delicious
And thank you for the free teas too

Cons:

Breakfast is so so..
Okay maybe a 6.9/10

2026-10-26 • via Nuitee
A
Ari • family_with_children • us
10
2026-10-26 • via Nuitee
J
Jessie • couple • au
10
Excellent
Pros:

It's was a great place

Cons:

Paying for parking

2026-10-25 • via Nuitee
D
Dayo • family_with_children • ca
2
2026-10-25 • via Nuitee
J
Jacques-Alexandre • family_with_children • fr
10
Très bon rapport qualité prix
Pros:

Accueil, proximité des chutes, qualité du personnel

2026-10-24 • via Nuitee
W
Willhite • family_with_children • us
9
2026-10-24 • via Nuitee
I
Isidrilita • extended_group • us
8
Not impressed.
Pros:

Location

Cons:

Price too high but no complimentary water. First time i saw free breakfast but with coupons? With staff standing at the door collecting the coupons.

2026-10-24 • via Nuitee
M
Milie_92 • family_with_children • fr
9
Pros:

Emplacement idéal pour visiter les chutes.
Personnel très agréable
L'hôtel dispose d'une machine à laver et d'un séchoir ce qui est très pratique.

Cons:

Rien

2026-10-22 • via Nuitee
S
Stanley • family_with_children • us
10
Bulk garbage would be nice to locate.
Pros:

Pleased

Cons:

Very clean

2026-10-20 • via Nuitee
P
Pedro • extended_group • pt
5
2026-10-19 • via Nuitee
P
Pam • couple • ca
9
Excellent
Pros:

Everything was perfect including location and wasn’t busy checking in. Great service

2026-10-18 • via Nuitee