Maison Saint Charles

Hotels
8 (909 reviews)
1319 St. Charles Avenue , New Orleans , US
+1 504-522-0187

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor staff communication
Limited amenities

Categories

Cleanliness
7.64
Some cleanliness issues mentioned, but overall appeared satisfactory.
Service
8.61
Mixed feelings regarding staff responsiveness, with positive notes on some who provided exceptional service.
Location
9.15
Consistently praised as a great aspect of the hotel, with good access to local points of interest.
Room Quality
7.1
Some issues with room amenities and comfort mentioned, like poor quality pillows.
Amenities
8.13
Amenities were generally acceptable, but some mentioned specific shortcomings.
Value for Money
8.59
Overall perceived as good value for what was offered.
Food and Beverage
6.64
Breakfast options deemed poor by some reviews.
Overall Experience
8.11
General consensus is that the experience was satisfactory despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:39

Property Description

Luxurious Accommodation

Located in the vibrant lower Garden District of New Orleans, Maison St. Charles by Hotel RL offers a non-smoking environment with free WiFi. The elegantly designed guestrooms feature modern amenities such as a coffee machine, flat-screen cable TV, ironing facilities, and an in-room safety deposit box for your convenience.

Relaxation and Recreation

Unwind in style at Maison St. Charles by Hotel RL with access to an inviting outdoor pool and hot tub. Whether you're looking to take a refreshing dip or simply soak up the sun, our hotel provides the perfect setting for relaxation. Additionally, guests can enjoy the convenience of on-site gated parking and coin-operated laundry facilities during their stay.

Convenient Location

Situated across from the iconic St. Charles Street Car line, our hotel offers easy access to the city's top attractions and vibrant nightlife. Book your stay at Maison St. Charles by Hotel RL today for a memorable New Orleans experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

8
Based on 909 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 6.64
Overall Experience: 8.11
P
Peplow-Webster • solo_traveller • gb
3
Dissapointed
Pros:

We didnt.

Cons:

The room was dirty
Breakfast sparse and area was dirty abd shabby
Breakfast staff reluctant to repldnish items

2026-09-18 • via Nuitee
P
Peplow-Webster • solo_traveller • gb
3
DISSAPOINTED
Pros:

We didnt

Cons:

Room dirty
Breakfast sparse
Breakfast area dirty
Staff relucant to replemish food
65 loud school kids running around looking through windows

2026-09-18 • via Nuitee
R
Ryan • couple • us
8
2026-09-18 • via Nuitee
A
Andréa • couple • fr
8
2026-09-18 • via Nuitee
G
Guise • solo_traveller • us
6
Pros:

The location

Cons:

Some stuff was broken and just not taken care of

2026-09-17 • via Nuitee
J
Johnathan • couple • us
5
somewhat relaxing
Pros:

The property was well maintained My only issue is the outdated comfortability.

Cons:

they need to update the entertainment for guest who just want to come and have a relaxing time and stay in their room

2026-09-15 • via Nuitee
R
Róża • couple • pl
10
Ten obiekt mnie oczarował.
Pros:

Hotel niedaleko Dzielnicy Francuskiej. Uroczy! Zabytkowa tradycyjna architektura mieści przytulny, stylowy i gościnny obiekt z fajnym basenem i jaccuzzi. Śniadania są i to smaczne. Pokoje przestronne, łóżka bardzo wygodne, klimatyzacja, ręczniki. Wszystko, o czym marzy podróżnik.

Cons:

Nie ma takiej rzeczy.

2026-09-15 • via Nuitee
R
Ratemo • couple • us
10
2026-09-11 • via Nuitee
S
Sophie • extended_group • us
8
perfect location
Pros:

Was like a little city of appartments instead of a normal hotel set up. room was comphy.

Cons:

had to pay for breakfast

2026-09-10 • via Nuitee
M
Maria C • family_with_children • us
10
Pros:

Me encanto esta bello y cómodo, lugar muy céntrico

2026-09-09 • via Nuitee
R
Ramon • family_with_children • nl
9
2026-09-08 • via Nuitee
C
Cheney • couple • us
4
First and Last Stay
Pros:

Bed was amazing. Almost seemed out of place given the rest of the room setup. Location is amazing, given the street car is in front.

Cons:

MISERABLE! Room #316 -A/C was INSUFFIENCEINT. Could not sleep because the old a/c unit was incapable of cooling the room. Getting up in the middle of the night to walk through a hot humid invisible wall just topped off the stay. Lighting? What lighting? Oh you mean the 1 table lamp? Yea. The outlets for the 2 other lamps and the standing lamp didn't work. So only 1 working outlet for the room itself. At least the bathroom outlet worked. ONLY 10 onsite spaces for parking. The rest are private parking across the street.

2026-09-08 • via Nuitee
M
Michelle • couple • us
9
Fun weekend getaway
Pros:

It was right on the St Charles street car line. In a quiet area. Room was clean and the bed was comfortable. We were able to check in very early, with no additional charge!

Cons:

The outside of one of the buildings really needs some love! (Back of building is in front of the parking lot across the street) it has what looks like shutters that have many pieces broken.

The water pressure in the shower wasn’t the best-it was a gentle rain shower feel and the water didn’t get hot-it was warm.

2026-09-08 • via Nuitee
J
James • couple • us
10
2026-09-08 • via Nuitee
D
Derrick Brad Polk • solo_traveller • us
10
Pros:

I love the pet friendly property

Cons:

We could have had hotter water in shower

2026-09-08 • via Nuitee
R
Rashondra • couple • us
5
2026-09-08 • via Nuitee
A
Ann • couple • us
10
Staff was wonderful.
Pros:

Location & cleanliness

Cons:

Slippery bathtub.

2026-09-07 • via Nuitee
H
Hodges • family_with_children • us
8
GREAT for the price.
Pros:

This hotel was MUCH cheaper than any comparable room in the same area. I didn't have high expectations, but it was actually better than I thought it would be. The space was clean and the bed was comfortable. I couldn't ask for much more for the price.

Cons:

The space is clearly showing signs of age. The fixtures were old and the bathroom was super small.

2026-09-06 • via Nuitee
S
Shawannia • couple • us
4
It was good for the weekend
Pros:

The staff was super nice

Cons:

The room wasn’t the cleanest

2026-09-06 • via Nuitee
E
Entezar • family_with_children • us
7
2026-09-04 • via Nuitee