MORA Boutique Hotel

Hotels
9.5 (1881 reviews)
648/6 Uttarakit Road, Viang, Muang Chiangrai , Chiang Rai , th

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very attentive, professional and friendly staff
Excellent, varied and well-presented breakfast with à la carte options
Large, attractive pool
Comfortable, spacious and well-maintained rooms (noted bathtubs)
Convenient location with parking and walking access to local market
New boutique hotel feel and high cleanliness
Cons:
Small and poorly equipped gym
Occasional slow service when breakfast dishes are served sequentially
Minor request for more sweet options in the breakfast buffet

Categories

Cleanliness
9.5
Multiple reviews praise rooms as clean, well-maintained and tidy (e.g., 'équipement... entretenu et propre', 'limpieza'), indicating consistently high cleanliness.
Service
10
Service repeatedly described as very professional, attentive and friendly with personalized attention at breakfast and excellent hospitality across reviews.
Location
9.5
Location noted as convenient: parking available, easy walking access to the Saturday market and generally well placed for visitors.
Room Quality
10
Rooms described as comfortable, spacious, well-equipped and in very good condition (mentions of roomy bathrooms and nice bathtubs).
Amenities
9
Pool receives strong praise and other amenities are good, but one clear negative: the gym is described as small and poorly equipped, slightly lowering the score.
Value for Money
9.5
Guests characterise the stay as excellent and worthwhile for what is offered (new boutique hotel, attentive staff and strong breakfast), implying strong perceived value.
Food and Beverage
9
Breakfast repeatedly lauded as copious, varied and well-presented with à la carte options; minor negatives include occasional slow service of sequential dishes and a small desire for more sweet options.
Overall Experience
9.5
Overall sentiment is overwhelmingly positive—many guests call the stay excellent/perfect and say they would return, reflecting a very strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 00:07

Property Description

Luxurious Amenities
MORA Boutique Hotel - SHA Extra Plus offers a range of luxurious amenities including free bikes, a fitness centre, and a sun terrace with a swimming pool. Guests can also enjoy a delicious buffet breakfast to start their day off right.

Exceptional Services
With a restaurant, room service, and a 24-hour front desk, guests can expect exceptional service throughout their stay. The free WiFi ensures you stay connected, and the garden provides a tranquil escape within the hotel premises.

Comfortable Rooms with Stunning Views
The air-conditioned rooms at MORA Boutique Hotel - SHA Extra Plus are well-equipped with modern facilities. From a coffee machine to a flat-screen TV, each room is designed for comfort. Some rooms even boast balconies with city views, offering a picturesque stay.

Ready to experience luxury and comfort at MORA Boutique Hotel - SHA Extra Plus? Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRI

Location

Guest Reviews

9.5
Based on 1881 reviews
Cleanliness: 9.5
Service: 10
Location: 9.5
Room Quality: 10
Amenities: 9
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9.5
T
Tamatoa couple pf
10
Jmexceprion’el
Pros:

Très bel hôtel. Personnel très professionnel et attentif à nos demandes et notre confort. Le service était parfait ainsi que les équipements de l’hôtel: piscine, salle de sport. Un petit déjeuner très copieux, varié et une très belle présentation chaque jours. Nous avons passé un excellent séjour!

Cons:

Tout éteint parfait!

2026-08-07 via Nuitee
A
Anna couple it
9
2026-08-07 via Nuitee
P
PIERRE solo_traveller fr
8
À choisir sans hésiter
Pros:

Le personnel était très agréable et très serviable.
Le petit déjeuner était remarquable. On avait droit un service personnalisé à table avec des plats que l’on choisissait sur une carte et c’était très bon.
L’hôtel bénéficie d’un parking, bien utile lorsqu’on arrive en voiture de location

2026-08-07 via Nuitee
A
Andy couple be
9
2026-08-07 via Nuitee
E
Eloise couple es
10
2026-08-05 via Nuitee
A
Albert couple es
10
Pros:

El trato, la limpieza, los servicios, el personal y su atención y toda la experiencia.

2026-08-05 via Nuitee
T
Thomas solo_traveller de
9
2026-08-04 via Nuitee
G
Gisela extended_group us
10
WONDERFUL!!
Pros:

The hotel is beautiful! The staff are amazing, great hospitality and service!! We loved it!!

Cons:

Everything was perfect!

2026-08-04 via Nuitee
V
valentina family_with_children it
10
2026-08-03 via Nuitee
M
Michael couple us
10
2026-08-03 via Nuitee
V
vincenzo couple it
9
Essenziale e pulito, ottimo soggiorno per pochi giorni
Pros:

Bellissima piscina

Cons:

Palestra piccola e poco attrezzata

2026-08-03 via Nuitee
N
nerea extended_group es
10
Muy buen hotel, nuevo, buen ubicado y un desayuno genial
Pros:

Muy buen hotel, bien ubicado y el que probablemente te ha el mejor desayuno que haya visto. Khun Fon fue simpatiquísima con nosotros y nos enseñó algo de Thai y recetas. Gracias por hacernos la estancia especial a todos nosotros.

Cons:

Nada, el hotel es nuevo al 95%

2026-08-03 via Nuitee
H
Hadar Varon family_with_children il
10
מקסים
Pros:

מלון בוטיק מעולה
התארחנו שני לילות
החדרים נעימים ומרווחים מאוד
הציוד בחדרים מתוחזק ונקי מאוד
הכל היה לשביעות רצוננו

Cons:

הדבר היחיד שקצת הפריע הוא מהירות ההגשה בחדר האוכל. האוכל מוגש לשולחן לבחירה וכל מנה הגיעה בנפרד ולקח הרבה זמן.
אבל זה באמת היה מינורי יחסית לתמורה הכללית ולשביעות הרצון שלנו.

2026-08-02 via Nuitee
F
Fabienne couple fr
10
Pros:

Services et lieux. Tout était parfait.

Cons:

Rien

2026-07-25 via Nuitee
R
rajiv couple sg
9
Excellent stay, great breakfast, convenient location
Pros:

The room was comfortable, staff was courteous and helpful.

2026-07-25 via Nuitee
D
Daniel solo_traveller nl
9
2026-07-25 via Nuitee
T
Thomas family_with_children fr
10
Pas mieux pour une halte à Chiang Rai
Pros:

Très bel établissement avec chambre et salle de bain spacieuses. Piscine de grande taille et petit déjeuner très bon (buffet et choix de plats à la carte). Personnel très attentionné.
Saturday market accessible à pieds, avec plan de la ville expliqué et fourni par la réception

Cons:

Rien

2026-07-24 via Nuitee
M
Marina solo_traveller us
1
Beautiful Hotel, Ruined by Ants, a Cockroach & Disappointing Customer Service
Pros:

The hotel itself is beautiful, and my favourite part of my stay was the breakfast and food, which were excellent.

Cons:

Unfortunately, my overall experience was overshadowed by cleanliness issues. During my two-night stay, I had ants in my room from the first day and then discovered a cockroach on the second day. I have stayed in many 3- to 5-star hotels throughout Thailand and have never encountered a cockroach in a hotel room before.
When I reported the cockroach, a staff member came to my room with a broom and killed it beside the bathtub. I mentioned that I believed it was already dead as it was lying on its back, but he said it wasn't. Unfortunately, I had already filled the bathtub and was looking forward to a relaxing bath. After seeing the cockroach killed beside it, I no longer felt comfortable using it. I felt it would have been more appropriate to remove it from the room before dealing with it elsewhere.
What disappointed me most was how my concerns were handled. At checkout, I politely asked whether any partial compensation could be considered. Rather than acknowledging how the ants and cockroach affected my stay, the focus was on why I hadn't reported the ants on the first day. I hadn't mentioned them earlier because I didn't want to make a fuss and hoped it was an isolated issue.
I understand that insects can occasionally occur in tropical climates. However, I would expect a five-star hotel to have high cleanliness standards and to handle situations like this with empathy and professionalism. While I appreciated the apology and that the room was cleaned afterwards, this did not change the experience I had during my stay. Although I understand their explanation regarding the ants, I did report the cockroach immediately while I was still staying at the hotel.
What was supposed to be one of the highlights of my trip became one of its biggest disappointments. Booking.com Customer Service has also contacted the hotel on my behalf regarding my refund request, and at the time of writing I have been informed that they have not yet responded to Booking.

2026-07-23 via Nuitee
M
Massimo solo_traveller it
10
Amazing
Pros:

One of the best hotel i've been, everything was amazing:
the staff was extremely friendly and exactly what would you expect from a 5 star hotel.
The room was stunning: very big with a lovely bathtub.
The breakfast was also very good with a big menu where you can order everything you want and a nice buffet (as an european i would add more sweet choices personally) but everything i ordered was amazing.
I also enjoyed the pool.
I would definitely stay here again.

2026-07-23 via Nuitee
N
Nina family_with_children ch
9
Wir haben es sehr genossen & kommen auf jeden Fall wieder!
Pros:

Ein wunderschönes Hotel, so liebes Personal und ein wunderbarer Pool. Absolute Empfehlung!

Cons:

alles top

2026-07-23 via Nuitee