Hotel Indigo Savannah Historic District by IHG

Hotels
•
Hotel Indigo
7.7 (3203 reviews)
201 West Bay Street , Savannah , US
+1 912-236-4440

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent location / proximity to attractions
Friendly/helpful staff and managers
Beautiful property design and lower-level style
Clean or large rooms noted by some guests
Helpful housekeeping/staff resolving issues
Welcome tokens / bar availability
Quaint atmosphere and walkable area
Cons:
Musty/mold odors and general cleanliness issues (stains, dirt, bugs)
Rooms can be small, outdated, or have broken fixtures (barn door, A/C, TV)
Valet-only parking is expensive and sometimes disorganized
Restaurant and front-desk service can be understaffed/overwhelmed
Noise from street at night
Occasional unpleasant outdoor odors (marijuana)
Elevator out of service at times; check-out waits

Categories

Cleanliness
6
Multiple guests reported musty/mold odors, stains, visible dirt on furnishings, and a bug sighting; housekeeping attention is frequently noted as declining.
Service
9
Staff repeatedly described as friendly, helpful and accommodating (front desk, valet and managers received praise), though a few mentions of curt check-in staff and short-staffing at times.
Location
9.5
Consistently praised as excellent/convenient and within walking distance of attractions; proximity is one of the strongest positives across reviews.
Room Quality
6.5
Frequent complaints about small or outdated rooms, broken fixtures (barn door latch, elevator), musty smells, stained furniture, and occasional non-working AC/TV.
Amenities
7
Amenities are mixed: attractive lower-level style and bar tokens noted positively, but valet-only parking, disorganized vehicle service, and outdoor odors were criticized.
Value for Money
7
Several guests felt price didn’t match room condition (expensive parking/breakfast and expectations unmet), while others reported good value for larger rooms.
Food and Beverage
7.9
Restaurant and breakfast received mixed notes: breakfast described as good but pricey, restaurant/food service reported understaffed at times; some positive bar/service tokens mentioned.
Overall Experience
8.7
Overall stays were often enjoyable with beautiful property and helpful staff, though repeat guests note declining quality and some had serious issues requiring relocation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Historic Charm and Modern Comforts

Luxurious Rooms and Suites
Experience the convenience of in-room amenities like cable TV, refrigerator, and microwave. Upgrade to a suite for a separate seating area and loft-style layout.

Convenient Facilities and Services
Stay active at the fitness centre, utilize the concierge service, and make use of the 24-hour business centre. Host meetings effortlessly with the on-site meeting facilities.

Ready to experience the perfect blend of history and modernity? Book your stay at Savannah Hotel Indigo now and make unforgettable memories.

Important information:

The daily resort fee inclusions:

Two complimentary drinks per day (draft beer, house wine, house liquor drinks, or mocktails - served from our Five Oaks Taproom)

Starbucks lobby Coffee bar each morning along with complimentary fresh fruit

Unlimited Bottled water throughout your stay

Neighborhood Discounts Including a 10% Dinner Discount at our very own Five Oaks Taproom & Patio Games.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Location

Guest Reviews

7.7
Based on 3203 reviews
Cleanliness: 6
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 7
Value for Money: 7
Food and Beverage: 7.9
Overall Experience: 8.7
U
ursa • family_with_children • si
8
2026-10-31 • via Nuitee
A
Amy • extended_group • us
10
2026-10-26 • via Nuitee
S
Simon • couple • au
9
2026-10-25 • via Nuitee
M
Manolis • family_with_children • gr
10
2026-10-24 • via Nuitee
K
Kurt • couple • us
2
Most likely would not book this hotel again compared to better options in the area.
Pros:

Location, restaurant, staff

Cons:

Ran out of hot water twice, barn door to bathroom had broken latch and constantly drifted open, room was outdated and furnishings were in need of cleaning (Lampshades, furniture). Short handed staff at check out caused an unreasonable wait. Parking was way overpriced at $48/night.

2026-10-20 • via Nuitee
D
Danya • family_with_children • us
5
2026-10-18 • via Nuitee
G
Gail • family_with_children • us
9
2026-10-12 • via Nuitee
D
Deanna • couple • us
8
My stay was fabulous.
Pros:

The staff was fabulous, the atmosphere was fabulous. The hospitality was fabulous. The location was AMAZING

Cons:

The rooms were very small, could use update design. There was a very pungent smell of marijuana by the cornhole outdoor space.

2026-10-12 • via Nuitee
C
Candace • couple • us
5
Beautiful property but as repeat guests, we can see the quality of the property declining.
Pros:

Location is great and the staff are very nice.

Cons:

The first assigned room smelled of mold as agreed by the staff. There should be more attention paid to housekeeping. The restaurant was significantly understaffed. However, the staff that was there were very courteous and apologetic.

2026-10-12 • via Nuitee
T
Terri • solo_traveller • us
9
Savannah Serenity
Pros:

Upon arrival the staff was great valet staff and the front desk staff that checked us in. All staff we interacted with was kind and courteous. Beautiful property.

2026-10-11 • via Nuitee
M
Miguel • solo_traveller • ar
7
Buena ubicacion, esperaba un poco mas por el precio.
Pros:

Muy bien ubicado, el hotel en general esta muy bien, y buena atencion, te dan dos tockens de bienvenida cuando haces el check in, que los cambias para tomar algo en el bar del hotel.

Cons:

La vista de mi habitacion muy mala, da a una estacionamiento, por el precio esperaba un poco mas de la habitacion.

2026-10-10 • via Nuitee
A
Avi • family_with_children • il
8
2026-10-09 • via Nuitee
P
Patricia • couple • us
7
Pros:

Location was good. It was clean .

Cons:

The women at the front desk was curt and unfriendly, both at check in and check out

2026-10-09 • via Nuitee
H
Hernandez • solo_traveller • us
9
2026-10-07 • via Nuitee
C
Costello • solo_traveller • us
10
2026-09-18 • via Nuitee
C
christine • couple • us
9
2026-09-17 • via Nuitee
S
Sheri • extended_group • us
8
Hotel Indigo was in a convenient location with a stylish Savannah feel and friendly staff.
Pros:

The lower level has great style and friendly staff!

Cons:

There is onsite parking but it is valet only. This was a very disorganized service. We used their app to request our vehicle and still had up to a 30 minute wait after requesting it.

2026-09-14 • via Nuitee
W
Wellington • solo_traveller • us
8
Pros:

Location

Cons:

Noise

2026-09-14 • via Nuitee
S
Shumika • solo_traveller • us
9
Would return
Pros:

The quaintness

2026-09-11 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Great location

2026-09-10 • via Nuitee