Hotel Indigo Savannah Historic District by IHG

Hotels
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Hotel Indigo
8 (3322 reviews)
201 West Bay Street , Savannah , us

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food quality
Cons:
Cleanliness issues
High additional fees
Service inconsistencies

Categories

Cleanliness
7.14
Some reviews noted less cleanliness, particularly with the floors and windows.
Service
8.61
Overall, staff were friendly and helpful, but some service issues were mentioned.
Location
9.15
Many reviews praised the hotel's great location for access to attractions.
Room Quality
7.6
Positive views on room space and comfort, but some mentioned needing improvements.
Amenities
7.13
Mixed feelings about additional charges for amenities that some did not benefit from.
Value for Money
7.59
Value perception affected by high amenity fees and room quality concerns.
Food and Beverage
8.64
Praises for food quality, especially at the restaurant, but mixed reviews on drink token use.
Overall Experience
8.11
Generally positive experiences despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:18

Property Description

Historic Charm and Modern Comforts

Luxurious Rooms and Suites
Experience the convenience of in-room amenities like cable TV, refrigerator, and microwave. Upgrade to a suite for a separate seating area and loft-style layout.

Convenient Facilities and Services
Stay active at the fitness centre, utilize the concierge service, and make use of the 24-hour business centre. Host meetings effortlessly with the on-site meeting facilities.

Ready to experience the perfect blend of history and modernity? Book your stay at Savannah Hotel Indigo now and make unforgettable memories.

Important information:

The daily resort fee inclusions:

Two complimentary drinks per day (draft beer, house wine, house liquor drinks, or mocktails - served from our Five Oaks Taproom)

Starbucks lobby Coffee bar each morning along with complimentary fresh fruit

Unlimited Bottled water throughout your stay

Neighborhood Discounts Including a 10% Dinner Discount at our very own Five Oaks Taproom & Patio Games.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 48 per day.

Location

Guest Reviews

8
Based on 3322 reviews
Cleanliness: 7.14
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 8.11
G
George • solo_traveller • us
10
2026-06-12 • via Nuitee
D
David • couple • us
4
I wouldn’t want to stay there again , with
Pros:

It was in the Savannah Historic District and close to the river .

Cons:

The staff was simply unfriendly and rude . The woman at the front desk

2026-06-12 • via Nuitee
C
Chuck • couple • us
8
2026-06-08 • via Nuitee
E
Elise • couple • us
9
Comfortable stay in downtown
Pros:

We really enjoyed our stay! I love that the property is located in downtown. Easy to walk everywhere. The staff was friendly and helpful. Our room was clean and comfortable. The bar downstairs was also nice. We plan on staying at Hotel Indigo again in the future.

Cons:

Bathroom door did not close all of the way. That was the only issue. Everything else was great.

2026-06-07 • via Nuitee
K
Kim • couple • us
7
Pros:

It is in a great location.

2026-06-07 • via Nuitee
T
Teresa • extended_group • sv
8
2026-06-06 • via Nuitee
P
Pamela • solo_traveller • us
10
Pros:

Location.
Friendly staff.

Cons:

N/A

2026-06-04 • via Nuitee
R
Robert • extended_group • us
7
2026-06-03 • via Nuitee
L
Linda • extended_group • us
9
2026-06-02 • via Nuitee
M
Mike • couple • us
9
2026-06-02 • via Nuitee
N
Nancy • solo_traveller • us
8
2026-06-01 • via Nuitee
P
Patino • solo_traveller • us
9
2026-06-01 • via Nuitee
S
Sarah • couple • us
10
2026-06-01 • via Nuitee
C
Christopher • solo_traveller • us
2
Long Way to a Small, Angry Hotel
Pros:

The restaurant staff were nice and the food was fine.

Cons:

This isn't the worst hotel I've ever stayed in, but it's the worst at this price point.

We'll start with the valet parking, easily the worst part of the hotel, probably my worst valet experience ever (I valet often). There is no other option, and it's $48 per day. It's a special talent of corporations to make a thing you pay extra for be the worst thing about an experience, but the valet parking here is ridiculously bad. To be charged for it is completely unacceptable, but honestly if it were free it would still be infuriating. Pulling up late in the evening to a crowd of cars, no valets in evidence, and then to sort of try to figure out how to get parked so that you can even go inside to check in, only to at last discover a valet, tell them of your trouble and be asked for your room number and describe again how you haven't checked in yet, and then to be met with a blank stare, was very frustrating. The experience with that valet actually got even worse, but I won't go into it; everyone has a bad day.

The lobby smells like pee. It is what it is.

The staff were uniformly rude with the exception of the waiters in the restaurant who were genuinely fine. The food is okay. Again, remember it's quite expensive like everything at the hotel, so for what it is, it's just okay.

The lobby appearance is alright, and along the lines of what you've been led to expect if you researched the hotel at all, but the hallways and elevators are pretty dreary, worn and drab. The room I stayed in was alright, nothing special. The beds weren't especially comfortable, nor were they the worst. I don't know what beautiful building exterior is pictured when you google this hotel, but it's not this place.

I cut my vacation short by a day just so I could leave.

2026-05-31 • via Nuitee
C
Cathleen • solo_traveller • us
8
Pros:

Staff, our room, and we can't say enough about the young black lady that served us at the bar on 5/27 @ 4:30 she was super sweet and energetic with singing I made sure she knew we enjoyed the positive energy in her singing she was so fun. Cant thank her enough, ❤️❤️

Cons:

N/A

2026-05-31 • via Nuitee
A
Amy • family_with_children • us
5
Pros:

The close proximity to everything

Cons:

The elevator and stairs deal...Its not ideal to drag luggage up and down stairs

2026-05-31 • via Nuitee
M
Michael • extended_group • us
10
2026-05-31 • via Nuitee
A
Alyssa • couple • us
6
2026-05-30 • via Nuitee
D
Daniel • couple • us
9
2026-05-30 • via Nuitee
N
Noah • couple • us
6
Pros:

The location was very nice in downtown Savannah.

Cons:

The housekeeping tried to get into my room when the do not disturb sign was up. They knocked continually and tried to open the door, they couldn’t get in because the latch gate was blocking the door from opening. Then she tried to open the door again and I told her the do not disturb sign was up. It was evident we were in there and she kept trying to get in. I didn’t think housekeeping was even supposed to bother you when the sign was up. Let alone try and get into a locked door twice. Also, there was hair in the shower. I don’t think it was cleaned thoroughly.

2026-05-29 • via Nuitee