GLOU Higashi Shinjuku

Hotels
8.3 (2109 reviews)
Shinjuku-ku, Okubo 1-1-38 , Tokyo , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Laundry
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Designated smoking area
Vending machine - drinks
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Convenient location near station/metro
Good value for money / price–performance
Close to restaurants and convenience stores
Welcome snack and attentive reception
English-speaking staff available
Cons:
Very small rooms and cramped bathrooms
High humidity / dampness and occasional bathroom odors
No washlet toilets (guests requested this)
Basement rooms lack windows
Steep ladder/stairs to loft beds
Noisy ceilings/footsteps from upper floors
Broken kettle and some limited amenities
Weak Wi‑Fi in non-main building

Categories

Cleanliness
7.2
Mixed comments: some guests found rooms acceptable/clean, but multiple reviews mention dampness, humid rooms, and occasional odd smells in bathrooms.
Service
9.4
Consistently positive: staff repeatedly described as helpful, friendly and accommodating (assisting with late check-in, explaining keys, helpful English-speaking staff).
Location
9.1
Very positive: numerous comments about proximity to stations/metro (2–5 minutes), many nearby restaurants and convenience stores, easy access to transport.
Room Quality
6.4
Several negatives: rooms described as very small, bathrooms cramped, some basement rooms without windows, steep ladders to loft beds, and noisy ceilings/footsteps.
Amenities
7
Mixed/weak: guests appreciated small touches (umbrellas, welcome snack) but noted missing desired items (no washlets), broken kettle, dust in air conditioner and limited in-room amenities.
Value for Money
9.2
Strongly positive: multiple reviews explicitly cite good price–performance and recommend the hotel as a value option for the area.
Food and Beverage
9
Limited mentions but positive: a welcoming snack and polite service noted; no extensive F&B offerings mentioned.
Overall Experience
9.1
Overall guests report a pleasant stay driven by location, helpful staff and good value despite issues like small rooms, humidity and limited amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 00:19

Property Description

Central Location in Tokyo
GLOU Higashi Shinjuku is conveniently located in the heart of Tokyo, just steps away from popular attractions like Koizumi Yakumo Memorial Park and Okubo Park.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at GLOU Higashi Shinjuku are designed to provide guests with a comfortable stay, featuring amenities such as a flat-screen TV, a private bathroom, and a fridge for added convenience.

Nearby Points of Interest
Explore the vibrant surroundings with ease as the hotel is close to attractions like Samurai Museum, Meotogi Shrine, and Korea Museum, offering guests a perfect blend of culture and entertainment.

Experience the best of Tokyo at GLOU Higashi Shinjuku - book your stay now for a memorable trip!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 2109 reviews
Cleanliness: 7.2
Service: 9.4
Location: 9.1
Room Quality: 6.4
Amenities: 7
Value for Money: 9.2
Food and Beverage: 9
Overall Experience: 9.1
M
mertcan • solo_traveller • tr
1
gelmeyin
Pros:

çalışanlar saygılı konumu baya iyi

Cons:

banyosu rezalet tuvalette taharet musluğu yok japonyada her yerde varken tam bi hayal kırıklıgıydı personeller odaları 2 güb temizledi daha sonrasında temizlemedi havlu bile değiştirmediler hiç memnun değiliz

2026-10-28 • via Nuitee
M
Monika • couple • it
9
Everything was good
2026-10-28 • via Nuitee
M
Mrs.RAtooks • couple • nz
6
Great location, ideal for sleeping.
Pros:

The location suited us well, close to subway.
Inexpensive washing machine and drier access.
Staff provided information on how to use the Yamato luggage transfer from the local 7/11.

Cons:

We were in a basement room, which had the dehumidifier running all the time to combat the damp odor.
We stayed two nights, but coffee and tea were not replaced for the second night.
Despite advertising pj's there were dressing gowns. This was ok, but not what we were expecting, maybe a difference in the language.
Despite a cooking element, there were no utensils or cooking/ serving items provided.

2026-10-28 • via Nuitee
T
Tania • couple • es
6
Normalito
Pros:

La ubicación, centrico, caminando puedes ir a la zona top de shinjuku en 10 min aprox. Tambien cerca paradas de metro importantes y barrio correcto, seguro. Personal agradable.

Cons:

Olor a humedad grande, cama muy imcomoda. Ropa humeda todo el rato. Baño enano.

2026-10-26 • via Nuitee
R
Ramiro • couple • ar
7
2026-10-25 • via Nuitee
R
Romain • couple • fr
9
2026-10-24 • via Nuitee
K
Koji • solo_traveller • jp
10
2026-10-24 • via Nuitee
M
Mariia • couple • pl
7
2026-10-23 • via Nuitee
L
Leah • couple • us
8
Pros:

Great room, location, and value. It was clean and more spacious than I thought it would be!

Cons:

The floors/ceilings are quite thin and hearing people walk upstairs drove us nuts

2026-10-16 • via Nuitee
J
Jessica • couple • de
10
2026-10-13 • via Nuitee
P
Paula • couple • cl
10
2026-10-13 • via Nuitee
G
Giulia • couple • it
8
2026-10-13 • via Nuitee
N
Netanel • couple • il
10
Pros:

הצוות היו נחמדים מאוד הכל היה נקי ובאיזור מצויין

2026-10-13 • via Nuitee
M
Meryem İrem • couple • tr
8
Great location. But I wouldn’t prefer second time
Pros:

Location is great easy to access metro stations and 7/24 open Restaurants and markets

Cons:

Room smells musty there was a room air cleaner but stopped working at the second day. Also we were staying at the across of the main building so access to the laundromat was limited they say we can use at 08.00am to 10.00 pm but ln the morning main gate wasn’t open so I go and use 7/24 laundromat nearby.

2026-10-13 • via Nuitee
A
Amruta • solo_traveller • in
10
Comfortable stay
Pros:

Cosy place, friendly staff and convenient location. I was staying as a solo female traveller, and the place was very welcoming and safe. Good amenities and low interference made the stay very calm and easy.

2026-10-13 • via Nuitee
M
Matteo • solo_traveller • it
9
Great stay in Tokyo, recommended!
Pros:

Ottimo per varie stazioni dei treni e vicino a diversi mini market

Cons:

Lo spazio per il letto era un po' stretto (soppalcato con soffitto molto basso). Per due persone non sarebbe andato bene.

2026-10-11 • via Nuitee
M
Min-Hsiung • couple • tw
6
2026-10-11 • via Nuitee
B
Batuhan • family_with_children • jp
1
Cons:

Rezalet fareler cirit atıyor ayrıca benim odamda başkası kalıyordu

2026-10-08 • via Nuitee
M
Maria Rosario • couple • au
7
Good spot for a solo traveller
Pros:

Good Location
Nearby restaurants and convenience stores
Excellent staff at the reception

Cons:

No daily housekeeping
Even on days of housekeeping, no vacuum cleaning done on the carpet
Room is good for a solo traveller or couples with less luggages

2026-10-07 • via Nuitee
J
Jayni Emma • couple • gb
7
2026-09-17 • via Nuitee