Sann Hotel

Hotels
8.8 (338 reviews)
390 Baanpa Pragarn Rd, Rop Wiang, Amphoe Mueang Chiang Rai , Chiang Rai , th
+66 53 727 360

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Cons:
Poor sound insulation
Limited service in English
Some complaints about breakfast variety

Categories

Cleanliness
8.28
Some complaints about cleanliness with towels having a bad smell and rooms not well soundproofed.
Service
9.25
General praises for friendly staff and good service but concerns about language barriers and limited help in some situations.
Location
9.29
Excellent location close to main attractions and restaurants, frequently mentioned positively.
Room Quality
8.74
Rooms spacious and comfortable overall, though some noted bed discomfort.
Amenities
8.77
Amenities were generally good with positive comments on the breakfast and facilities.
Value for Money
8.73
Offers decent value considering the location and service quality.
Food and Beverage
8.28
Breakfast, though adequate, had mixed opinions; some wanted more variety.
Overall Experience
9.05
Comments reflect a generally positive stay with some minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:17

Property Description

Luxurious Accommodation
Sann Hotel, a prestigious 4-star hotel in Chiang Rai, offers elegant rooms equipped with modern amenities like flat-screen TVs, safety deposit boxes, and stylish bathrooms.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, luggage storage, and free WiFi during their stay at Sann Hotel. The shared lounge and on-site restaurant provide the perfect spaces to unwind and savor delicious meals.

Prime Location
Situated just 300 meters from Clock Tower Chiang Rai, Sann Hotel is a stone's throw away from the vibrant Chiang Rai Saturday Night Walking Street. Explore nearby attractions like Wat Pra Sing and Statue of King Mengrai with ease.

To experience luxury and convenience in the heart of Chiang Rai, book your stay at Sann Hotel now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 338 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
G
gerardo perez • solo_traveller • mx
9
Pros:

Excelent location, good breakfast

2026-07-23 • via Nuitee
T
Thanyarat • solo_traveller • de
9
2026-07-19 • via Nuitee
S
Stefán • couple • is
5
Dissapointing
Cons:

AC was broken in the room I got, they put me in another one with no view, 2 lizards and with an AC which didn’t cool at all, was sweating the whole night. When I told them about it, they did nothing - didn’t seem to care about it.

2026-07-19 • via Nuitee
P
Piotr • solo_traveller • pl
10
2026-07-17 • via Nuitee
L
Lafred19 • solo_traveller • re
8
2026-07-14 • via Nuitee
J
judith • couple • re
6
Pros:

Le petit déjeuner beaucoup de choix

Cons:

Pas grand chose à faire au alentour.

2026-07-11 • via Nuitee
L
Lafred19 • family_with_children • re
10
Beaucoup séjour malgré les moustiques
Pros:

J’ai bien aimé la piscine très jolie

Cons:

Pas assez de choix au niveaux du restaurant
Beaucoup trop de moustiques au bord de la piscine

2026-07-10 • via Nuitee
S
sirichai • solo_traveller • th
9
2026-07-06 • via Nuitee
N
Nancy • solo_traveller • th
8
2026-06-26 • via Nuitee
M
monserrat • solo_traveller • cl
8
Pros:

La piscina muy linda y la ubicación del hotel, excelente

Cons:

falta variedad en el desayuno

2026-06-25 • via Nuitee
F
Francis • solo_traveller • sg
8
2026-06-02 • via Nuitee
W
Wirada • couple • th
8
2026-05-30 • via Nuitee
M
Masatsugu • solo_traveller • jp
10
良かった、
Pros:

繁華街に近い。大学、空港からも便利。

Cons:

ありません。
強いて言えば、水着の貸し出しや販売がわかるようになっていれば良いなぁと思った。

2026-05-23 • via Nuitee
D
Dennis • solo_traveller • au
10
Great value, Close to everything. Breakfast included.
Pros:

Location was good, close to main street, food options, 7Eleven. Rooms comfy. Had a pool, not heated, so gets a bit cool but great to cool down in. Buffet Breakfast included saily.

Cons:

No laundry facilities onsite. But found a 24hour Laundromat 5 mins across the road.
Buffet breakfast had a limited choice and range, but good enough to keep everyone satisfied. Quality of food and service decent.

2026-05-19 • via Nuitee
K
Katherine • couple • gb
7
I would have appreciated more communication or replies to my messages!
Pros:

The rooms and swimming pool were great. The location was good too.

Cons:

I emailed twice via booking.com and neither of my emails were replied to. Most of the time the receptionists were on their phones, which is probably why my email went unanswered. I appreciate that we have booked through a third party but the two other hotels we have booked in Thailand have communicated via booking.com.

One of my messages included my dietary requirements at the time of booking, but unfortunately I do not think this was read as I had limited options at breakfast. We had just arrived from another hotel where they went out of their way to help, cooking special meals to ensure I had something to eat.

When we were checking out there were people wearing masks going room to room spraying something on the floor - I have no idea whether they were pest control which may be a routine operation, but it was a bit of a shock when we were just about to leave.

Overall I think this is a good place to stay, however the previous hotel exceeded my expectations and Sann didn’t quite compare.

2026-05-13 • via Nuitee
W
William • couple • nz
10
2026-04-06 • via Nuitee
R
Romeo R • solo_traveller • ca
8
Decent hotel.
Pros:

Good room, very nice pool and even better breakfast buffet.

Cons:

Bed was a tad hard, price a bit high.

2026-03-16 • via Nuitee
K
Kevin • couple • it
9
2026-03-12 • via Nuitee
M
martagoc • couple • pt
6
2026-03-10 • via Nuitee
P
Peter • couple • ch
9
2026-03-08 • via Nuitee