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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Steam room
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations in the Heart of Kuala Lumpur
Experience the vibrant city life at JW Marriott Kuala Lumpur, where luxury meets convenience along Bintang Walk. Indulge in the outdoor pool, award-winning Shanghai restaurant, and stylish JW Firehouse bar. Modern Amenities and Facilities
Enjoy a seamless stay with free WiFi, Union Pay acceptance, and a fitness center at your disposal. The rooms boast flat-screen TVs, marble bathrooms, and thoughtful extras like dental kits. Culinary Delights at The Starhill Dining
Explore a world of gastronomic wonders without leaving the hotel premises. From innovative international cuisine at Shook! to traditional Chinese fare at Luk Yu Tea House, your taste buds are in for a treat. Elevate your dining experience at JW Marriott Kuala Lumpur.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
The credit card used to make an advanced purchase reservation must be physically present at check-in. This is to facilitate the verification process, prevent potential chargebacks, and ensure a smooth experience.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The hotels location is ideal for those wanting to explore Kuala Lumpurs attractions and shops. Close to transport and all the action. The room was lovely and large and breakfast selection was good. I would recommend the hotel.
Nothing. It suited our needs perfectly.
El personal fue muy amable.
Al ser un hotel grande, en algunos momentos sientes que está masificado
Perfect Location.
N/A
Location
Smell weird in the room & the parking environment.
The whole hotel was good as a whole package
The location is very convenient
Location cleanliness good everything was great
breakfast was fantastic, plenty of options. I really enjoyed the boiled milk tea
nothing
L’emplacement et la propriété
les couettes j’aimerais bien que vous les changiez pour une meilleure expérience
Nice big comfortable room with good design.
The lobby is a little chaotic with many people milling around. It would help if there's a vestibule or a blocked off area separating the elevator lobby from the general lobby.
breakfast. wide selection. standard breakfast taste but i like the omelette. huge space so u won't have 'fully occupied' waiting problem. staff hospitality was great. Izyan was the nice lady who handled my check-in n she was so friendly with my kids too. room is standard, clean. bathtub was cut half, its built together inside shower cubicle n actually its great because water won't spill out n their door waterproof was great so u get nice dry toilet floor outside of shower area, unlike most hotels.
wifi. very bad during my stay. i couldn't even work at night due to bad wifi. was watching movie n it played for few mins then offline then came back few mins then offline again n again n again. gave up watching in the end.
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