Wyndham Gramado Termas Resort & Spa

Hotels
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Wyndham Hotels & Resorts
8.6 (6624 reviews)
Estrada Municipal Linha Avila Bairro Carazal , Gramado , br

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent and varied breakfast (frequently praised)
Thermal/heated pools and strong leisure infrastructure
Family-friendly amenities: kids' activities, cinema, game room
Good, convenient location near attractions (Acquamotion, Snowland)
Clean, comfortable rooms with pleasant decor
Cons:
Inconsistent or unfriendly service at reception and lounge/bar
Housekeeping issues: missed service or inconvenient timing
High parking fees and concerns about parking handling
Occasional room issues: AC noise and bathroom/drainage problems
Limited snack/lanchonete options; some food items served cold

Categories

Cleanliness
8.4
Generally praised as clean (several guests noted 'todo super limpio' and explicit compliments to limpeza), though some missed housekeeping service and slow clearing of breakfast tables were reported.
Service
7.6
Mixed to negative: multiple mentions of unfriendly or unhelpful staff at reception and lounge/bar, inconsistent housekeeping timing and some inattentive attendants.
Location
9.2
Very positive: described as wonderful and conveniently located near Acquamotion and Snowland, facilitating access to main tourist points.
Room Quality
8.8
Rooms described as comfortable, well decorated and practical; isolated issues noted (AC noise in one room, some bathroom/drainage problems) but overall room quality is strong.
Amenities
9.4
Highly praised: excellent infrastructure with thermal/heated pools, cinema, game room, kids' activities, workshops and well-kept leisure areas; many guests highlighted these features.
Value for Money
7.8
Mixed: good facilities justify value for many guests, but complaints about high parking fees and expensive lounge/bar items and uneven service reduce perceived value.
Food and Beverage
8.6
Mostly positive: breakfast repeatedly described as excellent and varied, though at least one guest criticized the breakfast and a room service meal arrived cold; limited snack options were also mentioned.
Overall Experience
9
Overall very positive family-friendly stay: many guests called the stay excellent, highlighting pools, infrastructure and cleanliness, with service inconsistencies as the main caveat.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 00:29

Property Description

Luxurious Accommodation
Wyndham Gramado Termas Resort & Spa offers air-conditioned rooms with modern amenities and a touch of elegance. Each room is equipped with a flat-screen TV, safety deposit box, and a private bathroom for your comfort.

Relaxing Spa and Wellness Facilities
Indulge in ultimate relaxation with access to a hot tub, hot spring bath, indoor pool, and sauna. Rejuvenate your senses and unwind in style at our 5-star spa.

Entertainment and Activities
From billiards to mini-golf, there's never a dull moment at our resort. Enjoy a range of activities on-site and explore nearby attractions like Saint Peter's Church and Gramado Bus Station.

Book your stay at Wyndham Gramado Termas Resort & Spa for a luxurious and unforgettable experience.

Important information:

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Wyndham Gramado Termas Resort & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Interest-free installments of up to 6 installments only for advance payment reservations.

We do not carry out installments of daily rates or extra consumption at the reception, in these cases the payment is in cash.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 6624 reviews
Cleanliness: 8.4
Service: 7.6
Location: 9.2
Room Quality: 8.8
Amenities: 9.4
Value for Money: 7.8
Food and Beverage: 8.6
Overall Experience: 9
T
Ternopilski • family_with_children • br
10
2026-08-29 • via Nuitee
S
Silva • solo_traveller • uy
10
2026-08-29 • via Nuitee
C
Cibele • solo_traveller • br
10
2026-08-29 • via Nuitee
L
Luiz Eduardo • couple • br
5
Pros:

Organização

Cons:

Mal atendimento da equipe

2026-08-29 • via Nuitee
A
Adronei • solo_traveller • br
5
2026-08-28 • via Nuitee
A
Augusto César • family_with_children • br
10
Amamos.
Pros:

Toda a infra perfeito. Aguás da piscina maravilhosa, a hidro meio fria, restante tudo ótimo.

Cons:

Atendimento noa jantar a noite, se atrapalharam, e demora para pedir uma lanche na cafeteria.

2026-08-28 • via Nuitee
U
Uênia Regina Silva • family_with_children • br
7
2026-08-28 • via Nuitee
S
Stefanie • extended_group • br
10
Maravilhoso,amei voltei renovada.
Pros:

Perfeito, muitas opções no cardápio, amei tudo fresquinho top 🩷

Cons:

Só faltou chinelos , exemplo esquecemos os chinelos em casa , poderia ter no quarto pantufas já taria ótimo .

2026-08-27 • via Nuitee
G
Giacomoni • couple • br
9
Dias muito agradáveis e tranquilos.
Pros:

Muito bom!!!
Talvez um pouco mais de variedade de frutas.

Cons:

Pensando..... não teve nada que eu não tenha gostado.

2026-08-27 • via Nuitee
Y
Yandra • couple • br
10
2026-08-27 • via Nuitee
L
Luiza • family_with_children • br
7
Nota 8. Esperei mais pelas fotos que vi, rede social e etc.
Pros:

Cafe da manha bastante variado, porem o ambiente extramamente quente e desagradavel. Muitas pessoas, filas... Setorizaria dois buffets para melhorar o acumulo de pessoas em um unico lugar.

Cons:

Cafe da manha bastante variado, porem o ambiente extramamente quente e desagradavel. Muitas pessoas, filas... Setorizaria dois buffets para melhorar o acumulo de pessoas em um unico lugar. Piscinas cheias e som muito alto, nada agradável de ficar no lugar.

2026-08-27 • via Nuitee
M
MiguelMoura1982 • solo_traveller • uy
9
Pros:

Las instalaciones

Cons:

Alta demanda durante el desayuno que saturaba el servicio
El sillón cama de la habitación no era cómodo

2026-08-27 • via Nuitee
M
MARILUCI • solo_traveller • br
10
2026-08-26 • via Nuitee
D
Debora • family_with_children • br
5
Bom, mas não vale o valor pago.
Pros:

Infraestrutura do hotel e excelente

Cons:

Uma pena o café da manhã ser tão desorganizado, sujo e com falta de alimentos e itens. O estacionamento sempre atrasava 30 minutos para nos entregar o carro.

2026-08-25 • via Nuitee
V
Vigor • solo_traveller • br
10
2026-08-25 • via Nuitee
R
Rodrigo • family_with_children • br
10
Excelência em hospedagem
Pros:

Explodido

Cons:

De absolutamente nada

2026-08-25 • via Nuitee
C
Cristiano • solo_traveller • br
9
Pros:

Hotel ótimo com quartos confortáveis, piscina maravilhosa e entre outros espaços muito bom

Cons:

Faltou louças e talheres no café da manhã, demorava a ser reposto, faltavam bolos e sucos quando cheguei e demoraram muito pra repor...

2026-08-25 • via Nuitee
M
Mauricio • family_with_children • br
9
2026-08-25 • via Nuitee
G
Guilherme • couple • br
3
2026-08-24 • via Nuitee
C
Cristiane Aparecida • family_with_children • br
8
2026-08-24 • via Nuitee