Wyndham Gramado Termas Resort & Spa

Hotels
•
Wyndham Hotels & Resorts
8.6 (6586 reviews)
Estrada Municipal Linha Avila Bairro Carazal , Gramado , br

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent and varied breakfast (frequently praised)
Thermal/heated pools and strong leisure infrastructure
Family-friendly amenities: kids' activities, cinema, game room
Good, convenient location near attractions (Acquamotion, Snowland)
Clean, comfortable rooms with pleasant decor
Cons:
Inconsistent or unfriendly service at reception and lounge/bar
Housekeeping issues: missed service or inconvenient timing
High parking fees and concerns about parking handling
Occasional room issues: AC noise and bathroom/drainage problems
Limited snack/lanchonete options; some food items served cold

Categories

Cleanliness
8.4
Generally praised as clean (several guests noted 'todo super limpio' and explicit compliments to limpeza), though some missed housekeeping service and slow clearing of breakfast tables were reported.
Service
7.6
Mixed to negative: multiple mentions of unfriendly or unhelpful staff at reception and lounge/bar, inconsistent housekeeping timing and some inattentive attendants.
Location
9.2
Very positive: described as wonderful and conveniently located near Acquamotion and Snowland, facilitating access to main tourist points.
Room Quality
8.8
Rooms described as comfortable, well decorated and practical; isolated issues noted (AC noise in one room, some bathroom/drainage problems) but overall room quality is strong.
Amenities
9.4
Highly praised: excellent infrastructure with thermal/heated pools, cinema, game room, kids' activities, workshops and well-kept leisure areas; many guests highlighted these features.
Value for Money
7.8
Mixed: good facilities justify value for many guests, but complaints about high parking fees and expensive lounge/bar items and uneven service reduce perceived value.
Food and Beverage
8.6
Mostly positive: breakfast repeatedly described as excellent and varied, though at least one guest criticized the breakfast and a room service meal arrived cold; limited snack options were also mentioned.
Overall Experience
9
Overall very positive family-friendly stay: many guests called the stay excellent, highlighting pools, infrastructure and cleanliness, with service inconsistencies as the main caveat.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 00:29

Property Description

Luxurious Accommodation
Wyndham Gramado Termas Resort & Spa offers air-conditioned rooms with modern amenities and a touch of elegance. Each room is equipped with a flat-screen TV, safety deposit box, and a private bathroom for your comfort.

Relaxing Spa and Wellness Facilities
Indulge in ultimate relaxation with access to a hot tub, hot spring bath, indoor pool, and sauna. Rejuvenate your senses and unwind in style at our 5-star spa.

Entertainment and Activities
From billiards to mini-golf, there's never a dull moment at our resort. Enjoy a range of activities on-site and explore nearby attractions like Saint Peter's Church and Gramado Bus Station.

Book your stay at Wyndham Gramado Termas Resort & Spa for a luxurious and unforgettable experience.

Important information:

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Wyndham Gramado Termas Resort & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Interest-free installments of up to 6 installments only for advance payment reservations.

We do not carry out installments of daily rates or extra consumption at the reception, in these cases the payment is in cash.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 6586 reviews
Cleanliness: 8.4
Service: 7.6
Location: 9.2
Room Quality: 8.8
Amenities: 9.4
Value for Money: 7.8
Food and Beverage: 8.6
Overall Experience: 9
M
Marília • solo_traveller • br
9
2026-08-22 • via Nuitee
T
Tamara • couple • br
10
2026-08-22 • via Nuitee
P
Patricia • family_with_children • br
10
Pros:

A piscina é maravilhosa

2026-08-21 • via Nuitee
L
Leonardo • solo_traveller • br
9
Pros:

Estrutura do hotel é ótima, as áreas de lazer e opções são boas também.
Café da manhã bastante opções e quartos confortáveis.

Cons:

É desconfortável o contato dos agentes dentro do hotel querendo vender plano de vantagens de férias.
Fomos abordados pelo menos umas 4x, ficam parado na saída do café é inconveniente demais.

2026-08-19 • via Nuitee
P
Paulo • couple • br
8
Cons:

Com exceção do café da manhã - que era muito bom, as demais refeições e lanches oferecidos pelo hotel são muito ruins.

2026-08-19 • via Nuitee
L
Luan Felipe Tomazi • family_with_children • br
5
Pessima. Alta ocupação. Promoção em época de temporada não dá.
Pros:

Quartos bons

Cons:

Demora no trazer o carro. Muito cheio

2026-08-19 • via Nuitee
G
Glaci • extended_group • br
9
2026-08-19 • via Nuitee
N
Neves • family_with_children • br
10
Excelente hotel, em breve estaremos de volta.
Pros:

Espaçosa, silenciosa e limpeza impecável.

Cons:

Gostei de tudo

2026-08-18 • via Nuitee
A
Amanda • couple • br
10
2026-08-18 • via Nuitee
P
Parizotto • family_with_children • br
10
2026-08-17 • via Nuitee
E
Estela • family_with_children • br
7
Bonito, mas esperava mais...
Pros:

Hotel muito bonito, com área externa incrível, piscina e jacuzzi maravilhosas e água superquente. Quarto excelente, tudo muito limpo e cheiroso, com uma vista linda para a floresta. Roupões e toalhas de ótima qualidade, e minha filha também aproveitou bastante a estadia.

Cons:

O atendimento deixou bastante a desejar: check-in demorado, dificuldade para estacionar e funcionários pouco simpáticos, inclusive na recreação e nos bares. Também achei inadequado, para um hotel desse padrão, servirem água em copo descartável no lobby do hotel, mesmo eu tendo pedido em um copo de vidro. A cama auxiliar do quarto estava quebrada.

2026-08-17 • via Nuitee
P
Pamylla • family_with_children • br
7
2026-08-16 • via Nuitee
D
Daniele • couple • br
10
Maravilhoso, recomendo.
Pros:

Tudo, café, piscinas, salas de jogos…

Cons:

Estacionamento terceirizado, empresa terceira demora na entrega do automóvel.

2026-08-15 • via Nuitee
D
Daiane • family_with_children • br
10
Perfeita
Pros:

Tudo perfeito

Cons:

Nada

2026-08-14 • via Nuitee
M
Marcos • family_with_children • br
10
2026-08-14 • via Nuitee
C
clayton ricardo • family_with_children • br
10
2026-08-13 • via Nuitee
M
Martins • solo_traveller • br
10
2026-08-13 • via Nuitee
M
Michele • family_with_children • pt
9
Uma ótima estadia em família
Pros:

Sem dúvida o ponto alto é a área das piscinas. São diversas, realmente aquecidas e ainda com aguas termais. O fato da piscina interna ter conexão com a externa torna o uso ótimo em dias frios, não foi nosso caso porém é um dferencial para quem vai a Gramado no inverno. Fora isso gostei da extensa programção kids, dos recursos disponibilizados, da atenção dos funcionários, da tipologia de quarto que permite acomodar famíla numerosa. O local tambem é muito bonito e silencioso.

Cons:

Não são pontos que não gostei mas que acho que poderiam ser melhorados ou que podem causar algum desconforto caso a pessoa não tenha conhecimento: o café da manhá não tem café expresso e sim café passado, quase cháfe (aqui pode entrar um gosto particular do gaucho por este tipo de café), os sofás cama disponíveis já tem um certo uso, se uma criança (leve) for dormir está ok já um adulto nem tanto, o estacionamente é com manobrista, retirar o carro exije uma espera, planeje-se, o serviço de bagageiro no check-out pode ser concorrido, mas uma vez, planeje-se. A localização é um divisor de águas, dista 7km de Gramado, é necesssário pegar a estrada a noite, no entanto, se estiveres em Canela farás o mesmo, e, por outro lado, fica ao lado do Snowland e Acqualand (atrações muito visitadas). O hotel tem vários blocos, acaba-se por caminhar bastante do quarto até a piscina (em roupões), no entanto eles são conectados entre sí, não é necessário sair para uma área externa para fazer esse deslocamento. O hotel é grande, é um resort, são muitas família e o ambiente pode ser ruidoso.

2026-08-13 • via Nuitee
R
Rezende • family_with_children • br
7
2026-08-13 • via Nuitee
G
Gabriela • solo_traveller • de
10
2026-08-12 • via Nuitee