Hotel Chamartin The One

Hotels
8.2 (13212 reviews)
Agustin de Foxa S/N , Madrid , ES

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Exceptional location next to train station and metro
Friendly, helpful staff / welcoming reception
Excellent, varied breakfast (hot/cold, bakery, gluten-free)
Clean rooms reported in multiple reviews
Convenient for early departures and airport/train connections
Cons:
No pool and basic on-site restaurants
Room issues: noisy AC, tired/old rooms, occasional plumbing smell
Construction / poor signage to hotel noted
Corridor/noise from other guests and cleaning staff in mornings
Some guests feel price/value could be better (breakfast not always included)

Categories

Cleanliness
8.6
Generally reported as clean (explicit mentions of 'Limpieza' and 'clean'), with isolated incidents of plumbing odor in one suite but overall cleanliness praised.
Service
9
Staff repeatedly described as friendly, helpful and welcoming at reception; multiple citations of excellent personal service and repeat guests returning for the staff.
Location
9.5
Consistently highlighted as the hotel's strongest point: immediately adjacent to the train station and metro, ideal for early departures and connections.
Room Quality
7.2
Mixed feedback: some comfortable/large beds, but several reports of tired/old rooms, noisy AC, issues with blinds, outdated bathrooms and occasional maintenance problems.
Amenities
7.2
Amenities are basic: excellent breakfast offering but no pool, basic in-house restaurants reported, and some inconveniences (noisy lifts/AC); limited extras mentioned.
Value for Money
7.7
Mixed perceptions: some call the price affordable while others say it feels overpriced for what is offered (requests for included breakfast noted).
Food and Beverage
8.6
Breakfast commonly praised for variety and quality (hot/cold options, bakery, gluten-free choices); a few guests found the quality mediocre despite choice.
Overall Experience
7.8
Overall positive experience driven by location, friendly staff and good breakfast, tempered by room/maintenance issues and some noise/amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 14:14

Property Description

Prime Location in Madrid's Financial District
Hotel Chamartin The One is conveniently situated in Chamartin Train and Metro Station, making it an ideal choice for business travelers. With easy access to major transportation hubs and the city's financial district, our hotel offers the perfect blend of comfort and convenience.

Modern Rooms and Amenities
Our air-conditioned rooms are designed for your utmost comfort, featuring flat-screen TVs, safes, and complimentary WiFi. Unwind in our spacious accommodations equipped with all the essentials including free toiletries and a hairdryer in the private bathroom.

Dining and Business Services
Indulge in a delectable dining experience at Restaurant Salon Intercity or savor a drink at the English bar. For your convenience, our hotel offers car hire services, ticket assistance, and day trip planning. With meeting rooms and business services available, Hotel Chamartin The One caters to all your professional needs.

Experience convenience and comfort at Hotel Chamartin The One - book your stay with us today!

Important information:

Construction works are currently taking place at Chamartín Station, outside the Hotel’s control.

We apologize for any inconvenience caused and appreciate your understanding.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.2
Based on 13212 reviews
Cleanliness: 8.6
Service: 9
Location: 9.5
Room Quality: 7.2
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 8.6
Overall Experience: 7.8
P
Pellisser Pérez • family_with_children • es
9
Útil
Pros:

La situació i les instal•lacions.

Cons:

L’aire condicionat de l’habitació feia molt de soroll.

2026-09-19 • via Nuitee
N
Nerea • solo_traveller • es
7
Pros:

Ubicación si vas a viajar

Cons:

Limpieza mejorable

2026-09-19 • via Nuitee
N
Noor • couple • ve
6
Pros:

El personal es muy amable.

Cons:

A pesar de estar en la estacion del tren, esta muy lejos de centro. Esta como a 12 estaciones.

2026-09-18 • via Nuitee
J
Joaquin • solo_traveller • es
9
2026-09-18 • via Nuitee
M
Martín • solo_traveller • es
9
2026-09-18 • via Nuitee
E
esteban • solo_traveller • es
10
2026-09-18 • via Nuitee
M
Maria Del Carmen • couple • it
8
2026-09-18 • via Nuitee
P
Pilar • solo_traveller • es
10
Pros:

Ubicación y confort

2026-09-18 • via Nuitee
F
Francisco • solo_traveller • es
8
2026-09-18 • via Nuitee
C
Cynthia • family_with_children • ar
7
Pros:

No tenia cafetera ni calentador de agua. Solo tenia un placard pequeño para ambas habitaciones unidas. Solo estuve un dia de pasada, ya que al dia siguiente viajaba en el tren a Galicia.

2026-09-18 • via Nuitee
E
Elsa • couple • us
10
Most convenient hotel ever, right there at the train station. The staff was fantastic, from the front desk to the person
2026-09-18 • via Nuitee
A
Angeles • extended_group • es
10
Pros:

ubicacion y limpieza

2026-09-18 • via Nuitee
X
Xenia • couple • gr
5
Disappointing and not at all worth the rate charged
Pros:

It was awaybfrimmvwnter and very basic in terms of facilities

Cons:

Attitude was cold and indifferent

2026-09-17 • via Nuitee
Y
YANIRA PAULA • solo_traveller • ar
8
2026-09-17 • via Nuitee
R
Rguez • solo_traveller • es
6
2026-09-17 • via Nuitee
A
ADRIANA • extended_group • co
9
Pros:

Excelente ubicación. El desayuno muy completo, con muchas opciones. Todo excelente

Cons:

Todo me gustó

2026-09-17 • via Nuitee
S
Sonia • family_with_children • bz
9
Excellent location
Pros:

Location.

Cons:

A little bit noisy

2026-09-17 • via Nuitee
C
Cuéllar • solo_traveller • es
10
Pros:

Muy limpio

Cons:

El recepcionista

2026-09-17 • via Nuitee
J
Jose • solo_traveller • es
8
2026-09-17 • via Nuitee
A
Alejandro • solo_traveller • es
6
2026-09-17 • via Nuitee