Suter Palace Heritage Boutique Hotel

Hotels
9.3 (1136 reviews)
Aleea Suter 23-25 , Bucharest , ro

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Great food
Cons:
Uncomfortable bed
Cleaning issues
Misleading amenities

Categories

Cleanliness
8.59
Some mentioned cleaning issues and concerns with lost items.
Service
9.99
Staff were praised for being extremely helpful and accommodating.
Location
9.6
Multiple reviews praised the location as excellent.
Room Quality
9.05
Some beds were noted as uncomfortable and one bedding setup needed fixing.
Amenities
8.58
Gym and amenities need upgrades; misleading spa facilities.
Value for Money
9.04
Overall value is acceptable but some areas need improvement.
Food and Beverage
9.59
Food is reported to be excellent and well-presented.
Overall Experience
9.99
Most guests had a fantastic experience, with outstanding service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:29

Property Description

Luxurious Accommodation

Suter Palace Heritage Boutique Hotel, nestled in Bucharest, offers a 5-star experience just steps away from Carol Park. The rooms exude elegance with balconies, plush seating areas, and opulent bathrooms, creating a grand ambiance for guests.

Exquisite Dining and Business Facilities

Indulge in a culinary journey at the hotel's à la carte restaurant, offering a variety of gourmet dishes. For business travelers, the hotel provides a comfortable and inspiring environment to conduct meetings and conferences.

Relaxation and Convenience

Unwind on the terrace or in the garden, or explore the city with ease using the available bike and car hire services. With its proximity to Bucharest's center and attractions like the Palace of the Parliament, Suter Palace Heritage Boutique Hotel is the perfect choice for a luxurious stay in the city.

Book now for an unforgettable experience at Suter Palace Heritage Boutique Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for 200 lei per person per night when using an existing bed.
    Adults stay for 150 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1136 reviews
Cleanliness: 8.59
Service: 9.99
Location: 9.6
Room Quality: 9.05
Amenities: 8.58
Value for Money: 9.04
Food and Beverage: 9.59
Overall Experience: 9.99
S
Stefan • solo_traveller • bg
10
Pros:

The best hotel in Europe we have stayed in!!! Atmosphere, attitude, feeling - bravo! You are much better than many other praised destinations in Europe! We are adding you to the list of selected hotels when visiting Bucharest. Good luck!

2026-05-23 • via Nuitee
C
Christian • couple • de
10
Fantastische Location
Pros:

Suter Palace Heritage Boutique Hotel

Titel: Ein wundervolles, unvergessliches Erlebnis – absolut einen zweiten Besuch wert!

Wir hatten einen absolut fantastischen Aufenthalt im Suter Palace! Unsere Suite war ein Traum – komplett mit einem separaten Lesezimmer und einem Turm, von dem aus man einen atemberaubenden Blick über die Stadt hatte. Die Sonnenauf- und Untergänge von dort oben zu beobachten, war einfach magisch.
Der Service war in jeder Hinsicht herausragend. Das Frühstück (eine tolle Kombination aus kleinem Buffet und À-la-carte-Auswahl) sowie das Fine-Dining-Dinner waren exzellent. Ein riesiges Dankeschön an die Küche: Es wurde sogar ein Gericht extra für mich zubereitet, das gar nicht auf der Karte stand, und es war köstlich! Die Kommunikation im Vorfeld und während des Aufenthalts verlief super unkompliziert und herzlich über WhatsApp. Das Hotel hat für mich einen Flughafentransfer und einen wunderschönen Strauß Rosen zu meinem Geburtstag organisiert – eine fantastische Geste.
Auch die Lage ist perfekt: wunderbar ruhig direkt an einem Park gelegen, aber dennoch so zentral, dass die Innenstadt von Bukarest und die Metrostation schnell und problemlos zu erreichen sind. Alles in allem eine absolute Herzensempfehlung!

Cons:

-

2026-05-22 • via Nuitee
D
Daniela • extended_group • at
10
Sehr gelungeber Aufenthalt, sehr zu empfehlen!
Pros:

Sehr schön renoviertes Hotel mit herrlicher Terrasse

Cons:

Uns hat es gar nicht gestört, aber es ist weit vom Zentrum und es gibt in der Gegend gar keine Restaurants und Bars.

2026-05-18 • via Nuitee
W
Wojciech • family_with_children • pl
9
Super obiekt, śniadania z drobnymi brakami
Pros:

Piękny obiekt, miły personel, stylowo urządzone pokoje. Lokalizacja na końcu slepej uliczki daje komfort i spokój, 20 min spacerem od parlamentu i starego miasta. Dobre śniadania

Cons:

Brak ciemnego pieczywa na śniadaniu, dostępne były wyłacznie odgrzewane bułki i bagietka. To jest dalekie od standardu 5 gwiazdek

2026-05-18 • via Nuitee
J
Jerzy • couple • pl
7
2026-05-17 • via Nuitee
L
Lucián • couple • sk
10
2026-05-17 • via Nuitee
C
Cosmin • family_with_children • ro
10
2026-05-17 • via Nuitee
F
fırat • solo_traveller • tr
9
2026-05-17 • via Nuitee
W
Wróbel • couple • pl
10
2026-05-15 • via Nuitee
T
Tristan Montague • solo_traveller • ch
10
Pros:

Everything, especially the treatment

Cons:

Nothing

2026-05-14 • via Nuitee
C
Ciprian • couple • ro
9
Pros:

Micul dejun foarte bun, camera foarte spatioasa si frumos mobilata.

Cons:

Salteaua prea moale pentru gustul meu, intrucat prefer saltelele mai tari, dar fara a fi o problema.

2026-05-14 • via Nuitee
C
Cristina • solo_traveller • ro
10
2026-05-13 • via Nuitee
M
Michel • couple • fr
10
Séjour de charme à Bucarest
Pros:

Le cadre, l’emplacement et la vue

Cons:

T’as

2026-05-11 • via Nuitee
M
Mina • solo_traveller • es
8
2026-05-10 • via Nuitee
R
Ruzha • solo_traveller • nl
9
palatial vibe and comfortable stay
Pros:

Palatial style, very spacious room, great view, super comfy bed. Lobby bar and restaurant were great. Great for business stay too.

Cons:

everything with the hotel was great. Just next time i'd book the taxi transfer with the booking.com app, as taxi pick up at the airport can be very ticky.

2026-05-10 • via Nuitee
V
Vlad • couple • ro
10
Lovely hotel in the heart of Bucharest with great views
Pros:

Lovely hotel, feels like an old palace, very exquisite.

2026-05-10 • via Nuitee
A
Ali • solo_traveller • it
9
2026-05-08 • via Nuitee
S
Sergio • couple • es
6
Pros:

Hotel boutique con mucho encanto

Cons:

Hotel un poco anticuado. La ducha debía tener 2 puertas correderas pero le faltaba una puerta corredera y el agua se salía. Por las noches había un olor desagradable a orines, probablemente de las tuberias.
Una de las noches había una fiesta privada debajo de mi balcón, con música super alta hasta pasadas las 11 de la noche. Cuando la música acabó, aun hubo un grupo grande de gente hablando y gritando hasta al menos las 12 de la noche.

2026-05-08 • via Nuitee
H
Holostenco • extended_group • md
10
cu siguranta voi alege aceasta locatie la urmatoarea vizita
Pros:

locatie impecabila

Cons:

totul a fost la superlativ

2026-05-07 • via Nuitee
T
Thomas • couple • de
7
Cons:

Wir sind im Aufzug stecken geblieben

2026-05-06 • via Nuitee