Suter Palace Heritage Boutique Hotel

Hotels
9.3 (1212 reviews)
Aleea Suter 23-25 , Bucharest , ro
+40 739 675 782

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Great food
Cons:
Uncomfortable bed
Cleaning issues
Misleading amenities

Categories

Cleanliness
8.59
Some mentioned cleaning issues and concerns with lost items.
Service
9.99
Staff were praised for being extremely helpful and accommodating.
Location
9.6
Multiple reviews praised the location as excellent.
Room Quality
9.05
Some beds were noted as uncomfortable and one bedding setup needed fixing.
Amenities
8.58
Gym and amenities need upgrades; misleading spa facilities.
Value for Money
9.04
Overall value is acceptable but some areas need improvement.
Food and Beverage
9.59
Food is reported to be excellent and well-presented.
Overall Experience
9.99
Most guests had a fantastic experience, with outstanding service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:29

Property Description

Luxurious Accommodation

Suter Palace Heritage Boutique Hotel, nestled in Bucharest, offers a 5-star experience just steps away from Carol Park. The rooms exude elegance with balconies, plush seating areas, and opulent bathrooms, creating a grand ambiance for guests.

Exquisite Dining and Business Facilities

Indulge in a culinary journey at the hotel's à la carte restaurant, offering a variety of gourmet dishes. For business travelers, the hotel provides a comfortable and inspiring environment to conduct meetings and conferences.

Relaxation and Convenience

Unwind on the terrace or in the garden, or explore the city with ease using the available bike and car hire services. With its proximity to Bucharest's center and attractions like the Palace of the Parliament, Suter Palace Heritage Boutique Hotel is the perfect choice for a luxurious stay in the city.

Book now for an unforgettable experience at Suter Palace Heritage Boutique Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for 200 lei per person per night when using an existing bed.
    Adults stay for 150 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1212 reviews
Cleanliness: 8.59
Service: 9.99
Location: 9.6
Room Quality: 9.05
Amenities: 8.58
Value for Money: 9.04
Food and Beverage: 9.59
Overall Experience: 9.99
E
Emilia Mariana • solo_traveller • ro
9
2026-07-25 • via Nuitee
A
Alin • couple • ro
10
2026-07-25 • via Nuitee
R
Rodica • solo_traveller • ro
9
2026-07-24 • via Nuitee
Z
Zinaida • couple • bg
10
Нет сеток от Комаров,приходилось пользоваться кондиционером
Pros:

Комфортно,чисто

2026-07-23 • via Nuitee
H
Hilde • family_with_children • be
9
2026-07-23 • via Nuitee
L
Larisa Sandu • solo_traveller • gr
9
2026-07-22 • via Nuitee
F
Feng • solo_traveller • cn
10
2026-07-21 • via Nuitee
O
Oleksandr • family_with_children • cy
9
Pros:

amazing view from the terrace

Cons:

a bit noizy from upper floor

2026-07-20 • via Nuitee
C
CAMELIA • couple • ro
10
Excelent
Pros:

Situat într-o zonă liniștită cu puțin trafic, ai intimitate și confort

2026-07-19 • via Nuitee
E
ELSA BALTAR MENDES • solo_traveller • pt
9
2026-07-18 • via Nuitee
E
ELSA BALTAR MENDES • solo_traveller • pt
9
Pros:

O hotel e muito bom e o restaurante também .

2026-07-18 • via Nuitee
G
Gabriel • couple • ro
8
2026-07-16 • via Nuitee
I
Irena • solo_traveller • il
10
Pros:

Велеколепный отель. Очень чисто . Персонал очень вежлевый ,внемательный. Завтрак вкусный. Ресторан отличный. Очень понравилось в такой отель хочется возвращатся. Очень удевило обслуживани . Отель и обслуживание оставил очень теплые воспоминание. Номер просто шикарный ,королевский ,кравать мягкая и удобная . Мы с мужем остались очень давольны от гостиницы.

2026-07-16 • via Nuitee
I
Irina • couple • bg
10
2026-07-15 • via Nuitee
I
Irina • couple • bg
10
Прекрасный отель , продлили свое пребывание , не хотелось уезжать
Pros:

Очень красивый отель , расположенный в бывшем мини - дворце. Расположение понравилось. Красивые виды, недалеко идти до города , и можно проехаться на такси. Прекрасный вкусный завтрак, хороший ресторан. Все очень эстетично. Нам сделали бесплатный апгрейд номера. Прекрасная косметика в ванной.;Все понравилось .

Cons:

Хотела купить духи , выставленные на ресепшене для рекламы- продажи. Спрашивала несколько раз, так и не привезли. И это все )

2026-07-15 • via Nuitee
I
Irina • couple • bg
10
2026-07-15 • via Nuitee
A
Andrei • family_with_children • gb
7
2026-07-14 • via Nuitee
Z
Zinaida • solo_traveller • bg
10
Pros:

Обслуживание

2026-07-14 • via Nuitee
E
ERIC • couple • lu
7
mooi maar de cliëntenservice is niet echt klantvriendelijk
Pros:

mooie locatie en romantische atmosfeer en sfeervolle kamers
het ontbijt verzorgd en vriendelijke bediening
goede prijs/kwaliteitsverhouding

Cons:

het terras waar je kunt ontbijten zou heel aangenaam kunnen zijn, maar de meeste ontbijttafels staan pal on de zon. Met wat zonneschermen zou dit probleem eenvoudig kunnen geregeld worden.
Het onthaal aan de receptie is correct maar nogal koud en formalistisch.
Geen toeristische informatie verkrijgbaar aan de receptie. Dit is een no go voor een boetiekhotel !
Wij reserveerden een tafeltje op het balkon met prachtig uitzicht voor het avondmaal en plots leek deze tafel gereserveerd voor een andere cliënt door de “maître d’hôtel” die deze zaak op een weinig vriendelijke manier regelde door ons naar een andere tafel te verwijzen en ons te verstaan te geven dat niet zijn collega maar hij de “baas” was …. niet echt commercieel en absoluut niet klantvriendelijk.
Toen wij bemerkten dat wij aan de toegewezen tafel pal in de sigarettenrook van een andere tafel zaten, hebben wij de tafel verlaten en onze avondmaaltijd geannuleerd.
Dit gaf ons het gevoel echt niet “thuis” te zijn in dit hotel en behandeld te worden als een nummer !
Conclusie : mooie locatie en accommodatie maar negatieve ervaring in het restaurant met uitzondering van de lieve dame die het ontbijt verzorgde

2026-07-14 • via Nuitee
A
Adriana • couple • ch
9
Best view in town
Pros:

The best thing about this hotel is definitely the view towards the Palace of the Parliament.
The staff is very kind and professional.

Cons:

The room feels a bit dusty, and the pillows were very uncomfortable for me.

2026-07-14 • via Nuitee