Comfort Inn & Suites Syracuse-Carrier Circle

Hotels
•
Comfort
7.5 (742 reviews)
6491 Thompson Rd. , East Syracuse , us
+1 315-907-4681

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Comfortable beds
Clean bathrooms
Adequate breakfast
Cons:
Cleanliness issues
Safety concerns
Uncomfortable bed
Poor communication from management

Categories

Cleanliness
6.21
Several reviews mentioned cleanliness issues, including a bloodstain on the comforter and dirty luggage carts.
Service
8.18
The staff were generally friendly and accommodating, especially during nighttime.
Location
7.72
The location was mentioned as good, but there were safety concerns noted.
Room Quality
7.17
Most rooms were described positively, but a review highlighted a very uncomfortable bed.
Amenities
7.2
Amenities such as breakfast were considered adequate, but the condition of some facilities was criticized.
Value for Money
8.66
Numerous reviews highlighted the value for the price as excellent.
Food and Beverage
7.71
Breakfast was mentioned positively, though not in great detail.
Overall Experience
7.18
Mixed experiences based on various factors, leading to a mediocre overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:41

Property Description

Newly Renovated!

Convenient Location: Situated just off the New York State Thruway, Comfort Inn & Suites Syracuse-Carrier Circle is minutes away from top attractions like Syracuse University and Destiny USA shopping complex.

Amenities Galore: Enjoy a complimentary hot breakfast, free local calls, and a fitness center during your stay. Business travelers will appreciate the free high-speed Internet, meeting room, and business services.

Cozy Guest Rooms: Each room is equipped with essentials like a coffee maker, iron, and cable TV for your comfort.

Ready to experience comfort and convenience in Syracuse? Book your stay at Comfort Inn & Suites Syracuse-Carrier Circle now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 742 reviews
Cleanliness: 6.21
Service: 8.18
Location: 7.72
Room Quality: 7.17
Amenities: 7.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 7.18
S
Stephen • couple • us
8
2026-07-25 • via Nuitee
S
Silvia • family_with_children • es
8
Pros:

Qualitat-preu

Cons:

Esmorçar

2026-07-24 • via Nuitee
A
Amsler • couple • us
1
Never again!
Pros:

Nothing

Cons:

The hotel was completely overpriced! The room was old, not very clean. The door did not close normally. The person at the counter was rude. The hallway smelled like smoke. The pet fee is super high.

2026-07-23 • via Nuitee
K
Kimberly • couple • us
6
2026-07-23 • via Nuitee
Z
Zoe • solo_traveller • ca
7
Needs some TLC
Pros:

Breakfast

Cons:

Mattress and pillows were too soft
Bathroom door was hard to close (door was also "busted" along its bottom)

2026-07-22 • via Nuitee
S
Steve • couple • us
6
It was good enough for what I needed
Pros:

Comfy, free parking, breakfast included

Cons:

Not as clean as I was expecting

2026-07-21 • via Nuitee
R
Russell • couple • us
8
2026-07-21 • via Nuitee
D
Debi • couple • us
10
Our new go-to stop over!
Pros:

The staff were friendly, courteous and helpful. Location was perfect and facility was clean. Bed and pillows were comfortable and breakfast was decent. Overall, a very positive experience and excellent value.

2026-07-21 • via Nuitee
R
Rompre • solo_traveller • ca
10
2026-07-19 • via Nuitee
W
Wehbe • couple • us
7
Pros:

Convenient location
Great staff
Large rooms

Cons:

Old and dated
Clean but can be cleaner
No body soap in restroom. Just shampoo and conditioner

2026-07-18 • via Nuitee
M
Margaret • solo_traveller • us
6
Good location to get to attractions
Pros:

The location was good
Sonia was very nice -

Cons:

The upkeep could have been better - lots of areas needed cleaning
Breakfast was the same both days we were there -
Air conditioner and refrigerator made constant noise
The upgrade to a king suite didn’t feel like an upgrade - said they remodeled - would have liked to be in one of those rooms.

2026-07-18 • via Nuitee
L
Lara RODRIGUEZ • family_with_children • us
9
a quiet and pleasant stay.
Pros:

N/A

Cons:

N/A

2026-07-16 • via Nuitee
B
Bowens • solo_traveller • us
10
2026-07-16 • via Nuitee
D
Doyley • solo_traveller • us
8
2026-07-16 • via Nuitee
R
Rachelle • couple • us
5
Our stay was okay. I just didnt like that our room was so far it was difficult for us especially i have a toddler.
Pros:

Bathroom is clean

Cons:

The elevator is old.

2026-07-15 • via Nuitee
A
Arianna • couple • us
10
Pros:

The room we booked was the King- it was very clean, large room and bathroom and the bed was incredibly comfortable. we LOVED this hotel, one of the best ones we've stayed at in while.
Highly Recommend.

2026-07-13 • via Nuitee
B
Bill • couple • us
3
Never go back.. way overpriced
Pros:

The bathroom

Cons:

The quality of the tv, dirty floors, curtains didn’t stop any light from coming in

2026-07-13 • via Nuitee
M
Mariamu • couple • us
10
2026-07-10 • via Nuitee
G
Giselle • couple • us
9
2026-07-10 • via Nuitee
J
Juris • solo_traveller • lv
8
2026-07-09 • via Nuitee