Comfort Inn & Suites Syracuse-Carrier Circle

Hotels
•
Comfort
7.5 (690 reviews)
6491 Thompson Rd. , East Syracuse , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Comfortable beds
Clean bathrooms
Adequate breakfast
Cons:
Cleanliness issues
Safety concerns
Uncomfortable bed
Poor communication from management

Categories

Cleanliness
6.21
Several reviews mentioned cleanliness issues, including a bloodstain on the comforter and dirty luggage carts.
Service
8.18
The staff were generally friendly and accommodating, especially during nighttime.
Location
7.72
The location was mentioned as good, but there were safety concerns noted.
Room Quality
7.17
Most rooms were described positively, but a review highlighted a very uncomfortable bed.
Amenities
7.2
Amenities such as breakfast were considered adequate, but the condition of some facilities was criticized.
Value for Money
8.66
Numerous reviews highlighted the value for the price as excellent.
Food and Beverage
7.71
Breakfast was mentioned positively, though not in great detail.
Overall Experience
7.18
Mixed experiences based on various factors, leading to a mediocre overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:41

Property Description

Newly Renovated!

Convenient Location: Situated just off the New York State Thruway, Comfort Inn & Suites Syracuse-Carrier Circle is minutes away from top attractions like Syracuse University and Destiny USA shopping complex.

Amenities Galore: Enjoy a complimentary hot breakfast, free local calls, and a fitness center during your stay. Business travelers will appreciate the free high-speed Internet, meeting room, and business services.

Cozy Guest Rooms: Each room is equipped with essentials like a coffee maker, iron, and cable TV for your comfort.

Ready to experience comfort and convenience in Syracuse? Book your stay at Comfort Inn & Suites Syracuse-Carrier Circle now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 690 reviews
Cleanliness: 6.21
Service: 8.18
Location: 7.72
Room Quality: 7.17
Amenities: 7.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 7.18
P
Paul • couple • us
3
This is a 2 star hotel with 4 star mattress, pillows (not sheets) and shower.
2026-06-13 • via Nuitee
I
Isobel • couple • us
8
Pros:

The room was clean and beds comfortable. Staff was friendly. We traveled without pet and access to outside was convenient.

Cons:

Clothes dryer did not heat. Didn’t know it till clothes were washed.

2026-06-12 • via Nuitee
J
Jill • solo_traveller • us
4
Pros:

It was convenient and the price was good. It was clean enough.

Cons:

Very outdated. The toilet in our room clogged instantly the first time my son used it. The air conditioner in the room was extra loud and made a lot of noise, and I know they make noise but this was worse than I had ever heard.

2026-06-12 • via Nuitee
C
Craig • family_with_children • us
9
It was very easy to find, parking was very close to the entrance. Got a very good night's sleep.
Pros:

It was good

2026-06-12 • via Nuitee
M
Maginn • solo_traveller • us
10
2026-06-11 • via Nuitee
S
Sylvain • solo_traveller • ca
9
2026-06-11 • via Nuitee
S
Suzanne • couple • ca
7
We appreciated having a bathtub eating breakfast on site.
Pros:

We liked the location and the staff was efficient and friendly.

Cons:

There was used plates of food in the room frig. , the hair dryer did not work and the bathtub ap was leaking.

2026-06-10 • via Nuitee
H
Hickey • couple • us
7
Pros:

Close to my location and clean.

Cons:

Need black out curtains in room, the lights outside were super bright.

2026-06-08 • via Nuitee
J
Julio • solo_traveller • ar
8
2026-06-06 • via Nuitee
S
Stuart • solo_traveller • us
8
2026-06-06 • via Nuitee
M
Maginn • solo_traveller • us
10
2026-06-06 • via Nuitee
D
David • solo_traveller • us
7
Pros:

Nothing stood out as noteworthy. Just a basic rum down property.

Cons:

Dated and somewhat run down.

2026-06-06 • via Nuitee
V
Valeriia • solo_traveller • ua
8
2026-06-05 • via Nuitee
Y
Yves • solo_traveller • ca
9
2026-06-05 • via Nuitee
S
sandrine • couple • fr
10
Très bien
Pros:

Le confort du lit
Amabilité du personnel
La propreté
Le silence

Cons:

Petit déjeuner moyen

2026-06-04 • via Nuitee
M
Maginn • solo_traveller • us
6
2026-06-03 • via Nuitee
N
norris haskins • solo_traveller • us
7
Pros:

Everything

Cons:

Nothing

2026-06-03 • via Nuitee
P
Pamela • couple • us
6
2026-06-02 • via Nuitee
J
JIN SONG • couple • ca
8
2026-06-02 • via Nuitee
C
Cynthia • solo_traveller • us
8
2026-06-01 • via Nuitee