Comfort Inn & Suites Syracuse-Carrier Circle

Hotels
•
Comfort
7.5 (808 reviews)
6491 Thompson Rd. , Syracuse , us
+1 315-907-4681

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Comfortable beds
Clean bathrooms
Adequate breakfast
Cons:
Cleanliness issues
Safety concerns
Uncomfortable bed
Poor communication from management

Categories

Cleanliness
6.21
Several reviews mentioned cleanliness issues, including a bloodstain on the comforter and dirty luggage carts.
Service
8.18
The staff were generally friendly and accommodating, especially during nighttime.
Location
7.72
The location was mentioned as good, but there were safety concerns noted.
Room Quality
7.17
Most rooms were described positively, but a review highlighted a very uncomfortable bed.
Amenities
7.2
Amenities such as breakfast were considered adequate, but the condition of some facilities was criticized.
Value for Money
8.66
Numerous reviews highlighted the value for the price as excellent.
Food and Beverage
7.71
Breakfast was mentioned positively, though not in great detail.
Overall Experience
7.18
Mixed experiences based on various factors, leading to a mediocre overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:41

Property Description

Newly Renovated!

Convenient Location: Situated just off the New York State Thruway, Comfort Inn & Suites Syracuse-Carrier Circle is minutes away from top attractions like Syracuse University and Destiny USA shopping complex.

Amenities Galore: Enjoy a complimentary hot breakfast, free local calls, and a fitness center during your stay. Business travelers will appreciate the free high-speed Internet, meeting room, and business services.

Cozy Guest Rooms: Each room is equipped with essentials like a coffee maker, iron, and cable TV for your comfort.

Ready to experience comfort and convenience in Syracuse? Book your stay at Comfort Inn & Suites Syracuse-Carrier Circle now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Guest Reviews

7.5
Based on 808 reviews
Cleanliness: 6.21
Service: 8.18
Location: 7.72
Room Quality: 7.17
Amenities: 7.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 7.18
M
Maria • couple • co
10
Confortable pero el aseo regular
Pros:

Cómodo

Cons:

Aseo

2026-08-29 • via Nuitee
G
Guy • solo_traveller • us
7
2026-08-29 • via Nuitee
S
Stanton III • solo_traveller • us
7
Pros:

The room was clean and breakfast was provided.

2026-08-28 • via Nuitee
G
Gilbert • solo_traveller • us
1
Pros:

Could not stay and not able to rebook. Hotel did not respond and booking reached out and did not get a response.

Cons:

I could not stay

2026-08-28 • via Nuitee
J
Janeen • couple • us
7
2026-08-26 • via Nuitee
Z
Zodwa • couple • za
1
I was double charged for my stay. Please reimburse my money
Pros:

I was double charged for my stay. Please reimburse my money

Cons:

I was double charged for my stay. Please reimburse my money

2026-08-26 • via Nuitee
N
Nicholas • couple • us
10
2026-08-26 • via Nuitee
E
Erik • solo_traveller • us
9
2026-08-26 • via Nuitee
B
Brad • couple • us
10
2026-08-25 • via Nuitee
M
Mary • solo_traveller • us
4
disappointed and creepy
Pros:

bed

Cons:

dingy

2026-08-24 • via Nuitee
L
Leslie • solo_traveller • us
4
Cons:

The room was non-smoking, but it reeked of cigarette smoke.
It was terrible and unavoidable. The smell even made my clothes stink like cigarettes.

2026-08-24 • via Nuitee
L
Lara RODRIGUEZ • family_with_children • us
8
nice.
Pros:

staff very friendly, location to my travel goal.

Cons:

Hotel in general it is no well maintained, outside the rooms, rooms are ok.

2026-08-22 • via Nuitee
W
Wenyue • solo_traveller • us
7
2026-08-21 • via Nuitee
D
David • solo_traveller • us
9
Great hotel at an affordable rate
Pros:

Location clean great staff

2026-08-21 • via Nuitee
F
Francesca • solo_traveller • us
7
2026-08-20 • via Nuitee
R
Robert • family_with_children • us
6
2026-08-20 • via Nuitee
B
Brian • couple • us
7
2026-08-20 • via Nuitee
C
claudia • solo_traveller • it
6
Cons:

Pulizia pessima

2026-08-20 • via Nuitee
B
Brian • couple • us
7
2026-08-20 • via Nuitee
S
Seneo Gwen • couple • bw
6
Could be better
Pros:

The area

Cons:

Rooms are not cleaned, I expected cleaning in one of the 4 days spent. My bedding also had stains. Breakfast is the same every day making it hard to eat.

2026-08-19 • via Nuitee