Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good staff
Great location
Nice amenities
Beautiful views
Cons:
Inconsistent dining options
Early bar closure
Old TV in room

Categories

Cleanliness
7.63
Room was cleaned every single day and always in excellent condition.
Service
9.1
Excellent customer service; staff was fantastic and helpful.
Location
9.14
Fantastic location, walkable to major attractions and beautiful views.
Room Quality
8.09
Rooms were nice with a great view; surprise anniversary cake was appreciated.
Amenities
8.12
Good gym and pool, though the bar closes early.
Value for Money
8.08
Good overall value for the location and service provided.
Food and Beverage
7.63
Breakfast was good but could be improved; some inconsistencies in dinner.
Overall Experience
8.6
Overall a wonderful stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:32

Property Description

Luxurious Accommodation with Stunning Views

Spa Pool and Lagoon-Style Outdoor Pool
Indulge in relaxation at Hilton Cairns with a spa pool and a picturesque lagoon-style outdoor pool. Enjoy the beautiful Tropical North Queensland weather while lounging at the pool bar or on ample soft seating, deck chairs, and umbrellas surrounding the pool.

Dining Experiences with Water Views
Experience exquisite dining at Hilton Cairns with two restaurants offering water views. Mondo on the Waterfront provides a unique al fresco dining experience right by the water, while the signature restaurant serves a refined menu with local and international flavors. Don't miss the chance to try the famous fajitas or decadent Mondo BBQ.

Convenient Amenities for a Relaxing Stay
Unwind after a day of exploration at the hotel's lobby bar, Gin Social, or enjoy the flexibility of in-room dining with an extensive Room Service Menu and a Grab and Go outlet for minibar essentials. Book your stay now and elevate your Cairns experience at Hilton Cairns.

Important information:

Please note that different policies and additional supplements may apply for extra guests.

Please note that there is a 1.7% charge when you pay with a credit card.

Guests are required to show a photo ID and credit card at check-in.

Parking that is not pre-booked will incur an additional charge starting from $30 per day/stay.

Car park height limit is 1.85mParking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNS

Location

Guest Reviews

8.3
Based on 3602 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
A
angela couple au
8
Location & views were great, would stay again.
Pros:

Location & views from the room were fantastic.

Cons:

Room was a little dated.
Shower pressure was poor. Bath is tiny.

2026-08-16 via Nuitee
J
Jennifer family_with_children us
10
Prime location in Cairns
Pros:

Great location, next to the harbor for all the great day trips and dining options as well as the Cairns Esplanade. The hotel had a great pool and bar and the breakfast had plenty of options including some tradition Japanese items.

2026-08-15 via Nuitee
T
Tomoko family_with_children jp
8
2026-08-15 via Nuitee
J
jo extended_group au
7
2026-08-15 via Nuitee
C
Claudia solo_traveller au
8
2026-08-13 via Nuitee
T
Thanh family_with_children au
8
Pros:

Clean room, Nespresso coffee in the room, nice breakfast buffet, good location

Cons:

Drain fly in the room

2026-08-13 via Nuitee
P
Prateek couple ca
6
2026-08-13 via Nuitee
S
SHIGEYUKI solo_traveller jp
9
2026-08-13 via Nuitee
B
Bernard couple au
10
Loved our stay and will certainly return
Pros:

Perfect location close to all venues, room was clean and roomy, staff friendly and helpful, great water views

Cons:

Pillows a little big and uncomfortable, coffee cups too small and would have like instant coffee option as well as pods

2026-08-12 via Nuitee
L
louise extended_group au
7
2026-08-12 via Nuitee
R
Robert solo_traveller au
5
The Hotel is looking old and Tired, atrium’s glass was really dirty, staff were very good
Pros:

No breakfast

2026-08-12 via Nuitee
M
MR IDRIS G couple gb
8
Lovely hotel
Pros:

The staff were very attentive and professional. The views were fantastic and the location was very close to the esplanade. Breakfast was lovely!

Cons:

There was a lot of noise during the day from the work going on at the hotel and this should have been mentioned while booking or before we reached there. There was a poster mentioning this only once we got there!

2026-08-11 via Nuitee
T
Thulani couple au
8
Pros:

Great location and the staff were lovely! We were even allowed to check out late at 12pm without extra charge which was nice. Our room had a nice sunset view.

Cons:

Not much

2026-08-10 via Nuitee
T
Trudy extended_group au
10
Peaceful beautiful room
Pros:

It was clean staff were exceptional and it was close to the things we wanted to do

Cons:

Nothing

2026-08-10 via Nuitee
L
Lydia solo_traveller au
10
2026-08-09 via Nuitee
C
Colin couple au
9
Pleasant
Pros:

Old style

2026-08-08 via Nuitee
ちかまる solo_traveller jp
6
Pros:

部屋も広くてゆったり過ごせた。

Cons:

水回りが古く少し残念だった。

2026-08-08 via Nuitee
R
Rochelle couple nz
10
Excellent place
2026-08-08 via Nuitee
S
sally couple au
8
This is the second time we have stayed at the Cairns Hilton and enjoy the location, easy stroll to cafes and restaurants
Pros:

Location and clean

Cons:

Pool out of action due to maintenance.
Paying for car parking

2026-08-08 via Nuitee
H
Helena family_with_children de
9
Nur zu empfehlen!
Pros:

Tolles Frühstück! Lage für uns perfekt, da der Hafen nur 2 Minuten vom Hotel entfernt ist, ebenso sehr gute Restaurants.

2026-08-06 via Nuitee