Hilton Garden Inn Key West / The Keys Collection

Hotels
•
Hilton Garden Inn
7.8 (1746 reviews)
3850 North Roosevelt Boulevard , Key West , us
+1 305-320-0920

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Cons:
Outdated rooms
High prices for amenities

Categories

Cleanliness
7.7
Cleanliness mentioned positively but had issues with dirty towels and some rooms not being cleaned properly.
Service
8.7
Overall positive experiences with staff, particularly noted warmth and hospitality.
Location
8
Generally favorable, distance from downtown noted by some but considered a plus for quietness.
Room Quality
7.2
Complaints about outdated rooms and issues with specific amenities like the broken bathroom door.
Amenities
7.7
Amenities were sufficient but limited insights into extra facilities; cited issues with pool access.
Value for Money
6.7
High costs mentioned compared to quality and unexpected fees for breakfast and parking.
Food and Beverage
8.2
Breakfast and general dining experiences are well rated.
Overall Experience
8.2
Generally positive experience despite some issues noted in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:06

Property Description

Convenient Location
Located just minutes away from the Key West International Airport and Duval Street, the Key West Hilton Garden Inn offers easy access to the city's popular attractions.

Relaxation and Recreation
Enjoy the outdoor pool with a hot tub, stay active at the fitness centre, or unwind at the tiki bar with a refreshing cocktail. Bicycles are available for exploring the area, and there's even a shuttle to take you to the city centre.

Delightful Dining and Services
Indulge in delicious meals at the Garden Grille restaurant, grab drinks and snacks at the poolside tiki bar, and let the concierge service assist you in planning your Key West adventures. With comfortable rooms featuring modern amenities, your stay at Hilton Garden Inn Key West will be unforgettable.

Important information:

For oversize vehicles, there is a daily parking fee assessed. This includes but is not limited to commercial vehicles, trailers, busses, and passenger vehicles with more than 9 seats.

The resort fee includes:
-Additional inclusions
-Beach loungers
-Beach towels
-In-room bottled waterGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EYW

Location

Guest Reviews

7.8
Based on 1746 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8
Room Quality: 7.2
Amenities: 7.7
Value for Money: 6.7
Food and Beverage: 8.2
Overall Experience: 8.2
G
GRAU • solo_traveller • us
8
2026-08-29 • via Nuitee
M
Michelle • couple • au
9
Comfortable, clean hotel with spacious rooms & fabulous facilities.
Pros:

Happy hour by the pool.
Free laundry facilities.
Nice rooms with all facilities you could need.
Friendly staff.
The chickens have free range.
Free parking.
Large range of breakfast options at the buffet.
Highly recommend & I would definitely stay again.

2026-08-28 • via Nuitee
J
julie • couple • gb
9
Great location, excellent weather & free shuttle bus
Pros:

Very clean, lovely pool & pleasant staff

Cons:

Noisy air con & tv was very temperamental

2026-08-28 • via Nuitee
C
Cesare • couple • it
7
2026-08-28 • via Nuitee
B
Brian • couple • us
9
2026-08-28 • via Nuitee
C
Claritza • family_with_children • es
10
2026-08-26 • via Nuitee
M
Mohammad • couple • ca
7
Pros:

.

Cons:

.

2026-08-25 • via Nuitee
L
Luca • family_with_children • it
9
Pulito, bella piscina
Pros:

Le camere si trovano in 2 strutture attigue al reception, la nostra era pulita. La piscina è molto grande. La posizione comoda con ampio parcheggio.

Cons:

Abbiamo dovuto mettere noi le lenzuola al divano letto (dopo averle richieste, nonostante la prenotazione per 3)

2026-08-23 • via Nuitee
T
tanara • couple • it
10
Iguana e galletti in piscina
Pros:

Tutto

Cons:

Nulla

2026-08-23 • via Nuitee
R
Ricardo • solo_traveller • it
7
Cons:

Muy ruidosas las habitaciones y los gallos molestan bastante

2026-08-21 • via Nuitee
M
Michele • family_with_children • it
6
Pros:

La camera spaziosa, la colazione ricca e il pullman che ti porta al centro.

Cons:

Il costo è troppo elevato per quello che ti offre, visto che poi alcune cose come il parcheggio si pagano a parte.

2026-08-20 • via Nuitee
S
Sylwia • family_with_children • pl
9
Bardzo relaksujący pobyt w tropikalnej scenerii.
Pros:

Bardzo fajny basen - ciepła woda i umiarkowana liczba korzystających, przyjemny bar przy basenie, przyzwoite śniadanie. Blisko mostu, przez który mozna pojsc na spacer do pobliskiego portu, gdzie mozna wypozyczyc lodzie i kajaki, jest tam rowniez kilka drobnych knajpek. Świetna opcja z busikiem kursującym do centrum (choć my byliśmy na początku sierpnia i miejsc parkingowych w centrum było dużo). Wokół hotelu trochę zieleni, w której żyje sporo jaszczurek i Iguany. Wygodny parking.

2026-08-20 • via Nuitee
C
Catherine • extended_group • fr
7
2026-08-20 • via Nuitee
J
Jorge Luis • couple • ar
10
Volveremos por más tiempo!
Pros:

Un hotel impecable, desde las habitaciones, la recepción, todo absolutamente

Cons:

Nada, Todo estuvo muy bien

2026-08-20 • via Nuitee
D
Damien • family_with_children • fr
7
Trop cher pour services proposés
Pros:

Literie

Cons:

Nuisance sonore trop proche de la route
Eau piscine trop chaude

2026-08-20 • via Nuitee
H
Hardeep • family_with_children • gb
8
Good stay would recommend
Pros:

Breakfast had reasonable options available. Good to have free parking - and staff were very helpful.

Cons:

Nothing in particular

2026-08-19 • via Nuitee
Z
Zhor • family_with_children • fr
8
Super hôtel
Pros:

Le personnel tout spécialement la personne responsable du petit déjeuner, le réceptionniste du Check out (vraiment pas celui du Check-out assez peu aimable)
La propreté des lieux et de la chambre
Le confort des lits
Les chaînes disponibles
La localisation
La navette gratuite qui emmène à old town
Le parking à 15$ mais qui dispose d’un nombre de places suffisant.
La piscine et le restaurant de la piscine au top

Cons:

Le bruit de la Clim et celui du frigo
Le manque de choix au petit déjeuner surtout pour ceux qui ne mange pas de viande. Cela manquait énormément de poissons fumés

2026-08-19 • via Nuitee
D
de poli • solo_traveller • br
5
2026-08-19 • via Nuitee
G
Giuseppe Stefano • family_with_children • it
10
Pros:

Molto pulita e piena di servizi

Cons:

Posizione un po’ fuori

2026-08-16 • via Nuitee
E
Elena • couple • it
10
Posto incantevole, personale accogliente e gentile. Consigliato
2026-08-15 • via Nuitee