Cartier Place Suite Hotel

Hotels
7.9 (3456 reviews)
180 Cooper Street , Ottawa , CA

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Outdated decor
Parking charges not specified

Categories

Cleanliness
7.29
Some reviews mention outdated conditions and cleanliness concerns, particularly regarding hair found in the bathroom.
Service
8.76
The staff received high praise across multiple reviews for their helpfulness and professionalism.
Location
8.8
Location is frequently highlighted as excellent and convenient by multiple reviewers.
Room Quality
7.25
Many reviews indicate rooms are outdated, although some mention comfort.
Amenities
8.28
Amenities like the kitchen and hot tub received positive mentions, though some reported issues.
Value for Money
7.74
Some reviews noted concerns regarding pricing, particularly with added parking fees.
Food and Beverage
6.79
Negative remarks concerning food delivery quality and room odors.
Overall Experience
8.26
Overall positive experience, with mixed reviews on specifics but positive comments about enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:46

Property Description

Luxurious Suites with Kitchenettes
Indulge in the comfort of our suites featuring kitchenettes, balconies, and modern amenities including free Wi-Fi and flat-screen TVs with cable.

Dining Experience at Big Daddy's Bourbon Bistro
Savor the taste of Louisiana-style cuisine at our on-site restaurant and bar, Big Daddy's Bourbon Bistro. Treat yourself to a delightful culinary experience during your stay.

Relaxation and Recreation
Unwind at our hotel's fitness centre and sauna, or enjoy quality time with your family at the games room and children's playground. End your day with a peaceful retreat at our well-equipped property.

Book your stay now at Cartier Place Hotel for a memorable experience in Ottawa, Ontario.

Important information:

You must show a valid photo ID and major credit card upon check-in.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 18 are only allowed to check in with a parent or official guardian. When booking 5 or more rooms, different policies and additional supplements will apply. These bookings may be fully pre-paid and nonrefundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Guest Reviews

7.9
Based on 3456 reviews
Cleanliness: 7.29
Service: 8.76
Location: 8.8
Room Quality: 7.25
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 6.79
Overall Experience: 8.26
S
Shelley • extended_group • gb
7
Good locations , comfy beds but could do with an update . Would visit again though
Pros:

Good location to see city sights and bars and restaurants etc . Beds comfortable

Cons:

Was a bit dated

2026-10-30 • via Nuitee
C
Candy • family_with_children • ca
9
Pros:

We always enjoy our stay :) we love the area you're located, convenient

Cons:

This was our 4th visit to Cartier and never had an issue but this time the toilet was not cleaned properly. There was fecal matter all around the toilet rim...sorry

2026-10-29 • via Nuitee
J
joe • solo_traveller • ca
8
2026-10-29 • via Nuitee
P
Pippa • couple • ca
8
Pros:

Location is excellent for walking to most tourist sites

2026-10-28 • via Nuitee
S
Schaefer • family_with_children • ca
6
2026-10-27 • via Nuitee
S
Shawna • couple • ca
5
We did not get a good night sleep at all.
Pros:

Location was excellent and staff were friendly and helpful.

Cons:

The bed was as hard as a board and the pillows were old and worn out.

2026-10-27 • via Nuitee
B
Beatrijs • couple • nl
8
Pros:

Locatie bij elkinstreet en ruim

Cons:

Jammer dat gym en zwembad pas om 8 uur opengaan

2026-10-26 • via Nuitee
C
ChazNYC • couple • us
9
2026-10-26 • via Nuitee
I
Ihor • family_with_children • ca
3
Pros:

There was an issue with the heating/climate control: the heater wasn't working properly, making the room quite hot, and the staff was unable to fix it during our stay.

Cons:

the swimming pool was dirty and not well-maintained

2026-10-26 • via Nuitee
P
Patricia • couple • gb
7
A nice stay in Ottawa, very quiet, and less oppressive than Toronto and Montréal.
Pros:

Good location for city centre,

Cons:

Poor shower and lack of kettle for hot water, rooms were very dark and everything felt falls and dated. That said we only slept in the room so otherwise great location and easy access for buses etc

2026-10-26 • via Nuitee
J
Jason • family_with_children • ca
1
Terrible - way, way overpriced old, dusty, broken window, broken couch - I could not wait to leave.
Pros:

The location was fine and the front desk staff were kind.

Cons:

The hotel is very run-down with a musty smell and old carpeting that looks dirty. Our room had a broken window so it wouldn't close. I asked about this at the desk and was told that there was no maintenance person on duty that day. I slept in very cold weather with the window open and noise from the street and very cold air. The bed in the bedroom was dusty and small and old. The pull-out couch had a mattress so thin that it felt like you were sleeping directly on metal bars. The parking lot was confusing and hard to get to. Our room was a whole block's distance from the front desk. I could not believe how much the room cost. It was really shocking. It's not worth that at all. I would warn anyone from booking this place.

2026-10-26 • via Nuitee
F
Franco • couple • ca
7
A solid, safe pick, but nothing that will knock your socks off.
Pros:

Overall the experience was good, but nothing really stood out as exceptional. The staff was kind, and the room was spacious (almost too spacious, better for a family than for a couple). There was plenty of choice for good restaurants in the immediate vicinity, and the hotel is only a short walk away from Parliament Hill (about 5-10 minutes) and Byward Market (15-20 minutes), though this may still be considered far for some (especially if you want to walk out and be right in the action). The free apples at the check-in counter (likely seasonal) and complementary coffee and tea in the room were also a nice touch.

Cons:

Although the photos of the room suggested the hotel was relatively new, it definitely had an "old hotel carpet smell," which could bother some. The layout of the power outlets and light switches in the room was not always logical, but the inconvenience was minor. The room was otherwise cozy, but personally we found it expensive compared to other places we have stayed at for a similar price but with better overall quality. Parking for the night was also expensive ($40+tax), so if you want to save a bit, you're better off looking for indoor parking nearby (e.g. Ottawa City Hall parking garage, which is only a few dollars per day on weekends).

2026-10-26 • via Nuitee
P
Philip • couple • gb
8
Very convenient location and nice swimming pool.
Pros:

Location was excellent. The pool was excellent. Spacious room.

Cons:

The rooms are very dated and dark. The dishwasher didn't work (reported this). There were plumbing problems in the kitchen and bathroom sinks. Communal washing machine (have to pay 3$ to use) but no dryer so couldn't use it as the clothes wouldn't dry in time.

2026-10-25 • via Nuitee
C
Christiane • solo_traveller • de
6
2026-10-25 • via Nuitee
C
Charlotte • family_with_children • ca
7
Pros:

Bien adapté pour les enfants

2026-10-25 • via Nuitee
P
paul • family_with_children • gb
8
Pros:

Good location

2026-10-25 • via Nuitee
S
Sharon • couple • ca
10
Quiet and comfortable, pleasant staff
Pros:

Close to everything we needed

Cons:

Paid parking

2026-10-25 • via Nuitee
S
Stephanie • couple • fr
7
Fonctionnel et abordable pour du centre-ville
Pros:

Appartement dans l’hôtel, pratique et spacieux, très bien placé pour visiter le centre-ville à pied

Cons:

Infrastructure vieillissante

2026-10-24 • via Nuitee
S
Saul • family_with_children • us
5
2026-10-23 • via Nuitee
G
Gregory • solo_traveller • nl
4
Cons:

The facilities in the room were very old (maybe from the 60’s) also there is no breakfast. And very expensive for what you get

2026-10-21 • via Nuitee